Navigating Change: The Podcast from Teibel Education

213 EpisodesProduced by RashPixel.FM

Navigating Change is a platform for understanding the complex and uncertain waters of change in higher education. Each week, Howard Teibel, Pete Wright, and guests dissect issues facing institutions and teams in transition and offer solutions for the most troubling process challenges

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Goodwill is not a Skill Set: Dr. Menah Pratt-Clarke on shifting our approach to the dialog on diversity and inclusion on campus

July 9th, 2019


Dr. Menah Pratt-Clarke has dedicated her career as an educator to helping others better understand some of the most charged encounters we face. She is a thought leader in diversity and inclusion and even as her area of …

The First Team: Being on the same page as your leadership team

June 28th, 2019


Who is on your first team?

If I said to you, "tell me about your team", you likely would report about those who are your direct reports. This is not …

The research speaks: You're probably burned out, and you're not alone

June 11th, 2019


When our guest today started her career as an educator, 80% of the teachers at her school were new, the result of tectonic turnover resulting from …

Worlds Opening: Learning to engage in conversations about a future we can’t predict

May 28th, 2019


All around us, worlds are opening. Whether the result of cultural change or technological disruption, new opportunities present themselves every day …

Lessons in vulnerability and candor with Howard Teibel and Lampros Fatsis

May 14th, 2019


This week on the show, we invite our colleague Lampros Fatsis to explore our Group Coaching program and share lessons learned in personal …

Moving Mountains: Provoking Change in Higher Education with Carol Mullaney and Brent Ruben

April 30th, 2019


This week on the show, Howard Teibel sits down with two esteemed leaders in the higher education space. Carol Mullaney serves as Senior Director for …

Exploring WACUBO’s 2019 Annual Conference with Ruth Johnston — Walking the Talk and Dealing with Overwhelm

April 16th, 2019


Today brings us a new conversation with one of our favorite return guests. Ruth Johnston serves as Vice Chancellor for Planning & Administration for University of Washington Bothell and is a leader in organizational …

Educational Procurement’s Emerging Frontier — NAEP's Krista Ferrell embraces community and change

March 26th, 2019


NAEP executive director Krista Ferrell hasn’t been on the job long. But she’s already helping to guide the institution in bold new directions in …

The New Normal is Normal Now with NBOA President Jeff Shields

March 12th, 2019


On the eve of NBOA's 2019 Annual Meeting, President and CEO Jeff Shields joins Howard Teibel for a wide-ranging conversation on the state of change and leadership. Their conversation centers on the change in the …

Disrupting the Permanent Present with Anouar Majid

January 10th, 2019


When most of us think of disruption in our institutions, we think of turnover, upheaval, cuts, a future state in which change to the status quo has the potential to negatively impact the team.

Because of that image, we …

Thinking with your heart, feeling with your brain — Sustainability in Higher Education with Gil Friend

November 29th, 2018


As a leader in higher education, you’ve undoubtedly been involved in sustainability projects across your institution. From recycling services to new …

From Ladders to Drones to a Culture of Authentic Collaboration

October 30th, 2018


Larry Levine leads the information technology organization for University of Colorado at Boulder. Scott Munson leads the information technology group …

Cultivating Emotional Resiliency

October 16th, 2018


Leadership is about orchestrating our people to coordinate actions toward a shared vision. How we speak our intentions to those around us can have either positive or negative impact to achieve our goals.

This week on …

The Best Story Wins in Film ... and Higher Ed

October 2nd, 2018


Walking into a darkened theater, settling in for a great movie, you expect to be moved. You expect to join the rest of the audience for an emotional …

The Secret to Influencing your Most Critical Audience

September 18th, 2018

Watch "The Power of Influence — 1/6 - 2/3 - 1/6"

It’s natural to want everyone around you to be happy with your newest idea. In an ideal world, you’d …

Are you Building a Resilient Higher Ed Culture? — FAEF Leadership Panel 2018

August 23rd, 2018


Howard Teibel moderated a panel of three financial officers at First American Education Finance’s Peer Discussion event after the 2018 NACUBO Annual Meeting. Hear the stories of industry experts from private and public …

What a higher ed conference can teach us about provocation, storytelling, and staying engaged as we age

August 9th, 2018


Last month, I had the opportunity to have my perspective tested. As someone that works in higher education, you might think that’s not much of a novelty. On the contrary — none of us is immune to cemented positions and …

The Power of our Stories and the Leaders who Write Them — NACUBO 2018 Annual Meeting

July 10th, 2018


The stories we write define our careers as business officers. They are the stories of leadership and political will. They are the stories of growth …

"The Beginner's Creed": What does it mean to be a beginner?

June 7th, 2018


Today on the show, we’re talking about what it means to be a beginner.

Peter Denning is a Distinguished Professor at the Naval Postgraduate School in …

USF Provost Don Heller on Preparing for the Unthinkable: After Michigan State

May 22nd, 2018


Donald Heller is Provost and Vice President of Academic Affairs and a professor of education at the University of San Francisco. Before USF however, Dr. Heller served in positions as professor of education at Penn State …

An Evolving IT Story @Colorado.Edu

May 8th, 2018


The information technology office is changing. No longer a simple service center to keep your laptop humming, today’s IT office offers a striking …

Incentives for Innovation and Navigation with guest Roger L. Martin

April 17th, 2018


In February 2015, Roger L. Martin joined as a guest to talk about innovation, incentive, and inspiration that drives creative solutions to …

Plymouth State President Donald Birx Faces Transformation Head-on in Clusters

April 5th, 2018


Plymouth State University is making a dramatic shift, moving from a traditional university structure to a cluster-based model, which will give …

Breaking the Curse of the Self-Delusion with Bentley's Gloria Larson

March 20th, 2018


Bentley President Gloria Larson is back this week to continue our conversation on hybrid learning, the work she and her team are leading at Bentley, …

Preparing Grads for the World Beyond the Walls with Bentley President Gloria Larson

March 6th, 2018


Bentley University President Gloria Larson returns to Navigating Change this week to share the story of her new book, Prepared U: How Innovative …

Building Your Culture from the Bottom Up — The Operations Review

January 25th, 2018


People can see change as an affront to the way things have always been done. They’re right to feel this way.

When we shift to engaging each other in …

Developing the Skills of the Life-long Learner with Grant Lichtman

December 12th, 2017


This week, we bring you part two of our conversation with Grant Lichtman, author of Moving the Rock: Seven Levers WE Can Press to Transform Education. In today’s show, Howard and Grant explore a few important questions …

Facing Our Future from the Inside Out: WACUBO Leadership Symposium

November 28th, 2017


As emerging leaders, we are challenged by the question of where to focus our time and energy that makes a difference. What does it mean to be an orchestrator of change and lead others through these historical times in …

Reimagining Budget & Planning at EACUBO 2017 Annual Meeting

November 15th, 2017


Once again this year, EACUBO and its members outdid themselves in building and hosting the 2017 Annual Meeting in Pittsburgh. As a part of the event, Howard Teibel was asked to facilitate a panel of three esteemed …

Grant Lichtman on ‘Moving the Rock’ and Schools' Struggle with Identity

October 24th, 2017


Our guest today returns to share the story of his research toward his latest book and his work understanding the nature of change in education today. In Grant Lichtman’s latest book, Moving the Rock: Seven Levers WE Can …

Finding Your Calling — Part 2

October 10th, 2017


In our last episode, we shared the first half of our conversation on finding your calling, recorded on a shady porch at The Chautauqua Institution in New York. This week, we’re picking up where we left off with a few …

Finding your Calling — Part 1

September 26th, 2017


What does it mean to have a calling? How do you know you’re living a life of contribution? As a leader in higher education, are you living up to the mission of your institution? Howard and Pete get to share some rare …

Breaking Down Barriers with University of La Verne President Devorah Lieberman

September 5th, 2017


This week on the show Howard Teibel sits down again with University of La Verne President Devorah Lieberman.

President Lieberman begins by sharing …

Challenging our Blindspots — Moods, Assessments, and Assertions with Author Gloria Flores

August 22nd, 2017


This week, we welcome Gloria Flores to the show, co-founder and President of Pluralistic Networks. In her work, Gloria is committed to developing …

The Learner as Teacher – Finding the Future of Teaching in Meat with Berkeley Prof. Ricardo San Martin

August 8th, 2017


This week on Navigating Change, Berkeley Professor Ricardo San Martin joins us in a conversation about teaching. What does transformational teaching look like and what does it mean to present that teacher as learner. …

Gates Foundation’s Daniel Greenstein on Equity, Sustainability, and the Road to Opportunity

July 25th, 2017


Dr. Daniel Greenstein serves as director of Education, Postsecondary Success in the United States Program, for the Bill and Melinda Gates Foundation. Before joining the foundation, Greenstein was Vice Provost for …

Finding Solutions Beyond the Higher Ed Silos

July 11th, 2017


Howard Teibel has joined the line-up of presenters at this year's Administrative Management Institute at Cornell University. This week on the show, …

There’s No Silver Bullet for Financial Sustainability with University of La Verne President Devorah Lieberman

June 27th, 2017


This week on the show Howard Teibel sits down again with University of La Verne President Devorah Lieberman. Today, President Lieberman shares insights into the planning process with background on the University’s 2020 …

Fight the Drift to Day 2

June 13th, 2017


“Jeff, what does Day 2 look like?”

That’s the first line of Jeff Bezos’ 2016 letter to shareholders, a question from a staff member at an all-hands …

How your mood impacts your work, your team, and your institution

May 30th, 2017


We’re talking about mood today. Now, a discussion of mood may sound strange for you and your academic or administrative team to be paying attention to. It’s far from strange and we’re going to make the case that being …

Creating the Intentional Campus Climate with CSU's Katy Rees and Jennifer Williams

May 9th, 2017


One of the realities of complex human organizations is that culture is emergent, that we put teams and departments and structures in place and then …

Major in a Mission — Lessons in the Future with University of La Verne President Devorah Lieberman

April 11th, 2017


This week on the show Howard Teibel sits down with University of La Verne President Devorah Lieberman. Her tenure at La Verne and her approach to leadership is defined by a guiding principle: that students select a …

Looking to the Business Model for True Innovation with Rick Staisloff

March 21st, 2017


This week on the show, founder and principal of rpkGROUP, Rick Staisloff, joins Howard Teibel for a conversation on leadership from the outside in. …

Next Gen Learners? Educators Must Adapt says Futurist Elliott Masie

March 7th, 2017


“The biggest mistake we make is that we think the best subject matter experts will be the best teachers,” says our guest, Elliott Masie. He’s head of the Masie Center, a think tank focused on how organizations can …

Climbing the Arc of Change in Independent Schools with NBOA’s Jeff Shields

February 21st, 2017


Friend of the show Jeff Shields is back to talk about building monumental change in independent schools as a preview of the 2017 NBOA Annual Meeting …

Finding Inspiration on the Outside — Bringing Innovation to Higher Ed

February 14th, 2017


You never know where good ideas are going to come from. We take it as axiomatic that inspiration comes from synchronicity, and too often we leave it at that, relegating the best ideas to the whimsy of luck. 

This week …

Fixing the Flaws in the Academic Business Model with Bill Massy

January 31st, 2017


Howard Teibel recently sat down with noted educator and prolific writer Dr. Bill Massy talk about our changing perception of universities as complex …

Finding the Courage to Make the Toughest Decision

January 17th, 2017


Today on the show we present a conversation on one of the toughest components of managing an exceptional team: letting go of those who no longer perform to expectations. Dr. Robert Johnson, Dean of Rutgers New Jersey …

Going Over the Falls with CU's Larry Levine

December 20th, 2016


Larry Levine, who serves University of Colorado as associate vice chancellor and CIO, joins us today to tell a story that will help drive our …

Stack Your Bench — Succession Planning in Higher Ed

December 6th, 2016


Succession planning — the way most of us do it — doesn’t work. Face it: the last thing that today’s leaders want to do is plan their exit while they’re still 100% invested in doing today’s work. And that’s why this …

Getting Rid of Dead Weight

November 15th, 2016


This week, we’re talking plainly about a subject that most leaders typically bury in metaphor. You might be organizing seats on your bus, or trying …

Solving Student Housing Woes through Public-Private Partnership

November 10th, 2016


The Public-Private Partnership is proving to be one of the more compelling solutions to complex financing challenges on campus, and if you’re not up …

Exploring Higher Education as Fiction with Professor Brad Allenby

November 1st, 2016


Professor Brad Allenby maps the changes in higher education to grand revolutions of European history, that of the Glorious British Revolution of 1688 …

Building Strategic Thinkers in Your Organization

October 18th, 2016


Over the last two episodes we’ve discussed two major functions of strategic thinking. In the first, we shared insights around uncovering your key message. In part two, we focused on how to get the attention of your …

Headline Your Success to Inspire Others through Emotion, Curiosity, and Clarity

October 11th, 2016


We make split second decisions based on the headlines we see every day. Will we read the next email that hits the inbox? Will we take the time to read the next project plan in the pile? The answer depends on the power — …

Becoming a Strategic Communicator

September 27th, 2016


Many of us, whether we recognize it or not, are doing an ineffective job at communicating strategically. If part of your day-to-day role is to move …

Sowing the Seeds of a New College: CMCI at University of Colorado

September 13th, 2016


Dr. Lori Bergen is the founding dean of the College of Media, Communication and Information at University of Colorado. A veteran journalist turned …

Grappling with Generational Differences in Higher Ed Leadership

August 30th, 2016


Boomers. Gen-Xers. Millennials. With three generations in the workforce, institutional leaders are standing in the middle of an ideological stew. …

The Art in the Story — Graphic Facilitation with Karyn Knight Detering

August 16th, 2016


Great leaders know the importance of visuals to move groups to action. This week on the show we’d like to introduce you to an expert in the art and …

Access, Affordability, and Appreciation for Alternatives to get an Education with the Chronicle’s Scott Carlson

August 2nd, 2016


Scott Carlson is an award winning senior writer for The Chronicle of Higher Education, where he has been contributing to our field since 1999 across …

Scope, Solution & Strategy — A tale of project management efficiency

July 19th, 2016


Most new engagements begin with an idea. Leadership presents an objective and the team gets to work. Whether it’s a strategy retreat or a new team-building program, the most common march is one of people moving, …

New America’s Amy Laitinen on Higher Ed Advocacy, Policy, and the Most Important Constituent

July 5th, 2016


Our guest today is passionate about education. That, of course, could be said of any of us working in institutions across the country. Amy Laitinen …

Goucher President José Bowen shares the power of improvisation in institutional leadership

June 21st, 2016


How do we transform our institutions and learning models to meet the needs of tomorrow’s students? What does “student success” mean to the academic …

"A Voice, a Vote, and a Veto" — A Human Approach to Shared Governance

June 7th, 2016


Howard Teibel’s latest feature, “A Voice, a Vote, and a Veto,” hits the pages of this month’s issue of NACUBO Business Officer Magazine. It’s an approach to shared governance you might not be hearing right now, not …

Gerald Hector Part 2 — The power of storytelling in driving participation across the institution

May 31st, 2016


Gerald Hector is Vice President for Finance and Administration at Ithaca College. In part one of our conversation last week, Gerald shared his …

Gerald Hector brings IT Insight to the Finance Office — Part 1

May 24th, 2016


Gerald Hector is Vice President for Finance and Administration at Ithaca College. He serves as chief financial officer with administrative oversight …

WACUBO Live — Incoming WACUBO Presidents Share the Pressure and Opportunity of Leadership Legacy

May 10th, 2016


This week we have the second of our live podcasts coming to you from the Western Association of College and University Business Officers Annual …

Engaging in Failure and Creativity with First American’s Chad Wiedenhofer

April 19th, 2016


How do you get people to engage in a conversation around failure? According to our guest, “you can see in organizations where iteration and the failure that might come with it is accepted as something that can be …

Cultivating Organizational Excellence at WACUBO 2016

April 12th, 2016


In just a few weeks, the Western Association of College and University Business Officers 2016 Annual Conference is set to convene in San Francisco, …

Uncovering the Unknown Unknowns — A Systematic Approach to Institutional Risk Management with Janice Abraham

April 5th, 2016


Risk mitigation is not new, says our guest. "But it's also not easy." And Janice Abraham should know. As CEO of United Educators, a premier risk …

Managing for the Future while Solving Problems of Today with Bentley University President Gloria Larson

March 29th, 2016


At this year’s EACUBO Annual Workshop in Boston, Howard Teibel shared the stage with Bentley University President Gloria Larson in a conversation titled Building and Supporting your Leadership Team that centered on how …

The Queen Sacrifice — Gambling the Most Precious Asset in Higher Ed with Bryan Alexander

March 22nd, 2016


In late 2013, our guest, futurist Bryan Alexander, and colleagues crowd-sourced a new metaphor into our higher ed vernacular: The Queen Sacrifice. …

Small Initiatives Set the Course for Big Change

March 14th, 2016


Want to condition yourself to do 100 push-ups a day? Then start with just one, and do it right after you use the restroom. Such is the advice from Stanford professor BJ Fogg in his TEDxTalk about using tiny habits to …

Taking Risks, Releasing Control, and Strategic Planning with Valparaiso U. President Mark Heckler

March 8th, 2016


“I never used the words ‘strategic planning’…”

Mark Heckler has served as president of Valparaiso University since 2008. In his tenure so far, the institution has achieved some notable wins: expanded facilities, …

The Toughest Job — 2016 Student Financial Services Conference

March 1st, 2016


When we talk about good customer service in higher education, what does that mean? Do your teams recoil at the word ‘customer’? Is there a shared interest in delivering quality service across the institution? If any of …

Reflections on Change at the NBOA Annual Meeting 2016

February 25th, 2016


"People don’t have a problem with change. They have a problem with the uncertainty that the change — or the anticipation of the change — creates."

Howard has returned from the NBOA Annual Meeting in Los Angeles and …

CMCI — Launching the First New College at CU Boulder in 53 Years

February 12th, 2016



University of Colorado at Boulder is launching the first new college on campus in over 53 years. This is the beginning of an exciting period for …

Bulding a Stronger Student and the Hidden Value in Online Learning with StraighterLine CEO Burck Smith

February 9th, 2016


Burck Smith is the CEO and founder of StraighterLine, an education company that works to solve a major hurdle for many students: cost. They do this …

Revitalizing the 2-year to 4-year Transfer Process, Massive Opportunity in Higher Education

February 1st, 2016


According to a study released last Tuesday, only 14% of students who start out in the community college system actually make the leap to a 4-year …

Using Data to Spur Innovation and Support Strategy with Deleware State's Teresa Hardee

January 26th, 2016


What does sustainability look like? That’s the question at hand on the show this week, as we navigate the waters of innovation and decision making through strategic use of data. Dr. Teresa Hardee, CFO and CBO at …

Addressing the Myths of Higher Education

December 30th, 2015


This week’s conversation is inspired by two pieces in higher education circles. The first, by Beckie Supiano for the Chronicle, is targeted toward …

Practice what we Teach for Smarter Operations with Unimarket CEO Peter Kane

December 30th, 2015


"Higher ed needs to eat its own dog food,” says Peter Kane, CEO of e-procurement firm Unimarket.   This idea of dog-fooding, the concept that institutions practice extensively in their own operations what they teach in …

Futurist Bryan Alexander Measures Transformative Forces on our Higher Ed Horizons

December 14th, 2015


This week on Navigating Change, we invite writer, speaker, and teacher, Bryan Alexander, to join us and talk about the ever changing world of higher education. As a futurist, Bryan navigates trends in the field of how …

1/6 — 2/3 — 1/6

December 1st, 2015


Arguably the most challenging part of any change process is rallying the support of the people around you to join you on your way. This week on the …

The Levers and Pulleys of Financial Sustainability at NBOA 2016

November 17th, 2015


Howard Teibel once again joins the ranks of presenters at the NBOA Annual Meeting 2016 in Las Angeles. This week on the show, we talk about the …

Moving In — The value of the internal change agent with Benchmark’s Christian Recknagel

November 11th, 2015


When you’re on the outside, observing teams in action, you have the benefit of the unique perspective to offer insights that lead to real change. …

Power, Control & Shared Governance

November 3rd, 2015


This week on Navigating Change, we’re talking about the space between power and control on campus. It is somewhere between these two concepts that …

Reflections on volunteer leadership, engagement & becoming an instrument of inspiration

October 27th, 2015


We’re back and settled into our post-EACUBO rhythm, so this week we thought we’d take a few minutes to reflect on lessons learned, lessons …

Live from EACUBO 2015 — Gregg Goldman & Dave Button on Common CBO Challenges, Opportunities

October 20th, 2015


This week on Navigating Change we're once again recording live from the Cheers Lounge at the EACUBO Annual Meeting in Philadelphia. Howard Teibel …

Live from EACUBO 2015—The Regional Presidents Gather!

October 13th, 2015


This week on Navigating Change we’re recording live from the Cheers Lounge at the EACUBO Annual Meeting in Philadelphia. Howard Teibel has gathered the regional presidents for a conversation on the state of higher ed …

Yes, you can own your Disruptive Innovation

October 6th, 2015


Disruptive Innovation, the concept that new — typically inferior — products have the tendency to crowd out better products that are more costly, has been doing it’s own crowding in higher ed leadership. This week in the …

EACUBO’s Lynne Schaefer on Strategic Conversations and Leading Change

September 29th, 2015


Next month, eastern business officers and university representatives decend on Philadelphia for EACUBO’s 2015 Annual Meeting. Howard Teibel will be there, this year joining incoming EACUBO chair Lynne Schaefer hosting a …

NACUBO’s Sue Menditto on Building the Organization you Want

September 15th, 2015


On September 28th the NACUBO 2015 Planning and Budgeting Forum kicks off in Austin, Texas and Howard Teibel will be there, joining Sue Menditto — …

Manu Narayan brings artful insight to board leadership at Carnegie Mellon

September 8th, 2015


This week on Navigating Change we welcome Manu Narayan to the show. Manu is a truly renaissance man. He’s an actor of stage and screen. He’s an …

The Five Unbelievable Things You Don't Know are Broken in your Leadership Teams!

September 1st, 2015


Hard skills and soft skills. We’ve certainly discussed them before. Your organization is likely full of competent leaders, managers, and team members …

Revisiting Decision-Making: Do you really understand the conversation you’re in?

August 25th, 2015


Last week’s conversation on turning leaders into guides inspired us to revisit the Teibel Decision-Making Model in the light of helping guides facilitate decision-making without authority. How do you help those …

Helping Leaders Transform to Guides at AGB

August 18th, 2015


Making the transition from leader to guide, from administrator of your own institution to agent of change for others, is a complex effort both personally and professionally. At this year's AGB Conclave, new and seasoned …

Presumptions, Assumptions, and New Realities: The NACUBO Economic Models Project

July 30th, 2015


NACUBO is currently developing a body of research and series of tools to help business officers and their institutions assess their place in the …

The Challenges of Implementation with Unimarket’s Brian Sweeney

July 23rd, 2015


Today we’re talking about bottlenecks in project implementation, it’s a sort of spiritual follow-up to a conversation we had just a few weeks back, …

Mergers & Aspirations with Rutgers CBO Mike Gower from NACUBO 2015

July 20th, 2015


Being in the middle of a major school merger, Mike Gower knows the importance of clear and concise strategic plan. As SVP for finance and treasurer …

The Mentorship Mindset and Leveraging Hidden Resources with Nuno Cuoto

July 14th, 2015


Nuno Cuoto lives and works from his RV. In his work as a consultant and project manager in higher education, his ultra-mobile command center has …

The Attitude/Behavior Connection at the 2015 Administrative Management Institute

July 7th, 2015


The Administrative Management Institute is coming up July 27-31 at Cornell University, co-sponsored by our friends at EACUBO. This is a professional …

Choose YOU — The Importance of Vacations & Downtime in Delivering Great Work

June 30th, 2015


It’s a show of a different color this week as we take on a debilitating challenge faced by so many of our colleagues: we are terrible at …

Be a Better Presenter with Gail Gregory

June 23rd, 2015


If you’re taking the stage as a presenter at the NACUBO Annual Meeting, you’re (hopefully!) well into preparing your presentation, rehearsing your …

Creativity at a Crossroads: the CAO/CBO Partnership at University of Colorado

June 16th, 2015


We often talk about the power of a strong partnership between the chief academic and business officers in driving institutional change. Today, we’re talking with two individuals who demonstrate the practical success …

The Hardest Conversations—Ongoing Lessons from Sweet Briar College

June 9th, 2015


The board’s announcement that 2014-15 will be the last academic year for Sweet Briar College has given our field much to process. Each constituent …

Shared Services as a Tool for Change

June 2nd, 2015


Are you considering shared services? It's is a concept rich in opportunity, and rife with concern across institutions facing the pressure of change. Administratively, taking advantage of streamlining opportunities makes …

Empowering Teams to Take Initiative with New Hampton School's Andrew Menke

May 26th, 2015


Lasting change comes in two parts. First, you have to have a clear vision of where you'd like to go, with a leadership team aligned behind a mission, …

The Need for Authentic Collaboration

May 19th, 2015


Following up on our conversation around what's going on in the education landscape in episode 99, we're talking about collaboration — real, true, and …

The Danger of Thinking in Projects

May 12th, 2015


We talk often about the importance of senior leadership alignment around mission, vision, and strategic goals for the institution. But once you define this strategic direction, how do you translate it into the day to …

Jesuit lessons on leading cultural change from AJCU 2015

May 5th, 2015


The Association of Jesuit Colleges and Universities just wrapped up their annual conference at Fordham University in New York City and Howard Teibel …

Lessons from AGB's National Conference on Trusteeship

April 27th, 2015


Recorded straight off stage from the 2015 AGB National Conference on Trusteeship, Howard Teibel shares his reflections on trusteeship, and lessons he learned working with trustees navigating their most challenging …

What are Presidents, Chancellors, and Cabinets Dealing with Today?

April 20th, 2015


As we cruise toward our centennial episode of Navigating Change, we’re stepping back to share some of our key lessons learned. We’ve heard from presidents, chancellors, and trustees as they navigate their institutions …

Dr. Larry Baker Brings Communication, Humor to Trusteeship in Iowa

April 13th, 2015


This week on Navigating Change, we continue our conversation on governance with trustee Larry Baker. Dr. Baker serves as medical director for the emergency department of UnityPoint health in Des Moines, But for our …

Is Yours the Best Place to Work? Find out with guest Ron Friedman, PhD

April 6th, 2015


The challenge and complexity around audacious change projects continues to grow in our institutions. This week on the show, we take on the impact …

Building Consequential Boards with Dr. Richard Chait

March 30th, 2015


Over the past month, we've talked with university presidents, trustees, and faculty, cultivating a dialog around building strong relationships …

The Story of UMass Lowell — Change, Agility, and Growth with Joanne Yestramski & Lauren Turner

March 23rd, 2015


Teibel, Inc. has been working with UMass Lowell as part of the institution’s strategic planning process. Today on the show, we’re going to dive deeper into the project with our special guests from UML, Joanne Yestramski …

Governance — Authority, Accountability & Responsibility in Shared Governance with Dr. Stephen Fowl

March 16th, 2015


Our on-going series on governance brings us to the faculty perspective this week. From the point of view of an academic leader in the institution, …

Governance — Finding Balance Between the Board and Administration with St. Edward’s President George Martin

March 9th, 2015


The university board has an opporunity to help guide the strategy of the institution. But striking the right balance between engagement and …

Governance — AGB President Rick Legon on Breaking Norms to Build Great Boards

March 2nd, 2015


In part two of our series on governance, we turn to Rick Legon. In his role as president of the Association of Governing Boards, Legon has worked …

Governance — Leadership, Strategy, & Creativity at the Top

February 23rd, 2015


The forces impacting higher education add complexity to a carefully balanced system of leadership in our institutions. Unique issues face boards, …

Datapoints — Learning to Love your Institutional Research with Loyola's Terra Schehr

February 16th, 2015


Do you know your institutional research team? If not, you should. This question of data, and how we use it most appropriately and effectively is …

President George Martin on "Investing in Our Future" at St. Edward's University

February 10th, 2015


Dr. George Martin has served as president of St. Edward’s University for over 15 years. In his tenure there, he has become an expert navigator of the waters of institutional change. This year, Dr. Martin has launched a …

Incentives for Innovation & Problem Solving with guest Roger L. Martin

February 2nd, 2015


“In tasks of the mind, monetary incentives don’t improve performance.” So says today's guest Roger L. Martin, and in doing so he provides the …

AGB President Rick Legon on Board Leadership, Adaptability in the Face of Tectonic Change in Higher Ed

January 26th, 2015


The 2015 National Conference on Trusteeship from the Association of Governing Boards is coming up April 19-21in Phoenix and this year’s event promises a rich line-up of leaders and board members tackling the biggest …

Loki's Wager — Building Trust through Difficult Negotiations

January 19th, 2015


In Norse mythology, Loki was the trickster. In one of his particularly sticky exploits, he wagered his head with a group of dwarves and lost, …

Year in Review: 4 Big Trends to Watch in Higher Ed 2015

January 12th, 2015


Holiday breaks are coming to a close and students are heading back to classes as we celebrate one more trip around the sun. This week on Navigating …

Growing Independent School Biz Officers with NBOA President Jeff Shields

December 15th, 2014


The 2015 National Business Officers Association Annual Meeting is coming up February 22-25 in Boston and this year’s event promises a rich line-up of speakers and educators tackling the biggest issues facing independent …

UMass Lowell Provost Ahmed Abdelal on Building Academic Collaboration

December 12th, 2014


Over the last year, we’ve returned to the topic of administrative and academic collaboration a number of times. Our lesson: successful change …

Exceptional Group Decision-Making

December 1st, 2014


Creating a culture adept at group decision making is one of the great leadership challenges. It requires alignment in the face of personal stakes on …

How the Struggle for Perfection can Stifle the Team

November 17th, 2014


For those who live with it, perfectionism can be a powerful tool for creating great work, or a blunt force impeding forward motion. In either case, …

How do you Transition from Sage to Guide?

November 10th, 2014


As leaders, it’s critical that we engage change on our campuses with enthusiasm, curiosity, and courage. Our teams are counting it, as are our extended constituencies — students, parents, and our community at large. In …

Regional Leaders on Regional Challenges in Higher Ed — Live from EACUBO 2014

November 3rd, 2014


This week on Navigating Change we’re coming to you once again from the EACUBO 2014 Annual Meeting in Orlando, Florida. Speakers at the conference have been taking on some of the most challenging issues facing chief …

Strategic Leadership at EACUBO 2013 with Marta Perez Drake and Lynne Schaefer

October 27th, 2014


This week on Navigating Change we’re coming to you from the EACUBO 2014 Annual Meeting in Orlando, Florida. Speakers at the conference have been taking on some of the most challenging issues facing chief business …

Strategic Leadership and Big Change at Loyola Part 3 — VP of Administration Terry Sawyer

October 20th, 2014


This week on Navigating Change we conclude our three-part series in which we share the administrative and academic review from the inside out. Our …

Building Outstanding Consulting Partnerships

October 13th, 2014


When navigating complex change initiatives, there may come a time when your team will face the challenge of calling on outside support for expertise, guidance, and potentially even leadership as you cruise uncertain …

The Academic’s View in the Administrative Review at Loyola Maryland Part 2 — Professor Steve Fowl

October 6th, 2014


This week on Navigating Change we continue our three-part series in which we share the administrative and academic review from the inside out. Our …

Gail Gregory on Strategic Communication at CACUBO Annual Meeting

September 30th, 2014


The Central Association of College and University Business Officer’s Annual Meeting is coming up fast — October 5-7, Kansas City will play host to …

The Administrative and Academic Review at Loyola Maryland Part 1 — CFO Randy Gentzler

September 28th, 2014


This week on Navigating Change we begin a three-part series to share the administrative and academic review from the inside out. Our first guest is …

UNE's Nicole Trufant on Communicating for Clarity at EACUBO 2014

September 22nd, 2014


There are two fundamental considerations when communicating complex information from the business office. First, do you have the right data for your audience. Second, are you communicating that data using the right …

Canisius College President John Hurley on Leadership, Strategy, and Communication

September 8th, 2014


Last week, Canisius College President John Hurley welcomed faculty, students, and staff to the 2014-15 academic year at the school’s convocation …

Building Trust and the Higher Ed Business Model with EACUBO Chair Michael Gower

September 1st, 2014


This week on Navigating Change, we’re thrilled to have friend of the show, Michael Gower. Michael currently serves as senior vice president of finance at Rutgers University and the chair of EACUBO. He joins us on the …

Linda Penland talks Shared Services, Communication, and Unimarket NOW!

August 25th, 2014


Howard Teibel will be joining the ranks of presenters at the Unimarket NOW user conference in Nashville October 22-24. To help us get ready, event co-chair Linda Penland joins us today with all the details. Linda has …

The Future of Education with Grant Lichtman — Part 2

August 18th, 2014


Part two in our Grant Lichtman interview picks up with the political challenges that erupt in districts across the country. In the face of these …

The Future of Education with Grant Lichtman — Part 1

August 11th, 2014


Grant Lichtman has quickly become one of the foremost thinkers and advocates for innovation in the classroom. His latest book, #EdJourney: A Roadmap to the Future of Education, documents his 3-month journey across the …

Amir Rahnamay-Azar on Collaborative Leadership at Carnegie Mellon

August 4th, 2014


Seasoned business officer Amir Rahnamay-Azar joins us on the show this week to share his leadership practices as a new member of the Carnegie Mellon University leadership team. Just celebrating his 1-year anniversary, …

John Walda on the changing role of leadership in Higher Education — Part 2

July 28th, 2014


NACUBO President John Walda joins the roundtable this week to share reflections on the NACUBO Annual Meeting 2014 in Seattle and the role of the …

John Walda on the changing role of leadership in Higher Education — Part 1

July 22nd, 2014


NACUBO President John Walda joins the roundtable this week to share reflections on the NACUBO Annual Meeting 2014 in Seattle and the role of the …

Cultivating Organizational Excellence with UW's Ruth Johnston

July 14th, 2014


University of Washington has become a beacon for organizational effectiveness in higher education. The work of building strength through …

How to get the most out of the NACUBO 2014 Annual Meeting

July 7th, 2014


We’re gearing up for the NACUBO 2014 Annual Meeting in Seattle coming July 19-22. As usual, the NACUBO team has built an incredible catalog of events …

Conflict & Collaboration

June 30th, 2014


The road to collaboration is paved with complexity. We forget that sitting on teams, driving toward improved processes and structures, fantastic new …

What do new business officers have to learn?

June 23rd, 2014


Howard Teibel has joined the speaker line-up of this year’s NACUBO New Business Officers Program with his presentation, “Leading, Managing, and Surviving Change.” In this week’s episode of Navigating Change, Howard and …

Balancing Culture and Innovation Part 2

June 16th, 2014


Following up on our conversation with Deborah Sunya Moore from The Chautauqua Institution last week, we’re picking up this conversation around the …

Balancing Culture and Innovation at Chautauqua with Deborah Sunya Moore

June 9th, 2014


Taking on new challenges forces us to re-evaluate existing processes in new ways. This shake-up can introduce discomfort and confusion, par for the …

Financial Leadership in the Business Unit with AMI director Fred Rogers

June 2nd, 2014


We’ve devoted many hours of this show to the role of the business officer of the institution. But today’s guest reminds us that there is great …

Reflections on NAEP — Leadership Lessons from Procurement Pros

May 26th, 2014


Fresh from his time with the National Association for Education Procurement, Howard Teibel returns to share his impressions of the 2014 annual meeting. Procurement professionals are in a unique position, with the …

Organizational Goal-Setting

May 19th, 2014


In episode 52, we discussed the role of a clear mission and vision to the strategic planning process. But we left that conversation feeling …

Great Disruptors — Reflections from WACUBO 2014

May 12th, 2014


The WACUBO 2014 Annual Meeting has just wrapped in Las Vegas, and Howard returns with his thoughts, reflections, and connections. Encounters with Sal Khan of The Khan Academy and Professor Robert Zemsky of University of …

Mission, Vision, and the Strategic Planning Process

May 5th, 2014


Done right, and your mission, vision, and values statements can become beacons in your institution’s drive toward a powerful strategic plan. Done …

Communicating for Action with Kelly Fox — WACUBO 2014 Annual Meeting

April 28th, 2014


According to our guest Kelly Fox, Senior Vice Chancellor and CFO from University of Colorado at Boulder, communicating effectively is not just about …

Lifelong Learning — Insurgents in Traditional Ed?

April 21st, 2014


In a recent editorial for the Chronicle of Higher Ed, Jeff Selingo offers his perspective on the gap between traditional education and new models of learning cropping up across the field. According to Selingo, …

Trust, Change, and Transitioning to Shared Services

April 14th, 2014


A recent news item cropped up in the Chronicle pointing to a brewing rift between administrators and faculty over a transition to a shared services …

Strategic Communication at SACUBO with Greg Lovins

April 7th, 2014


According to our special guest Greg Lovins, communication is not always easy for business officers to do. As vice chancellor for business affairs at Appalachian State University, Greg and his team are responsible to …

"With Clarity for All" — Strategic Collaboration in the Institution

April 7th, 2014


In “With Clarity for All,” Gail Gregory and Howard Teibel share the results of their work with leaders from Emory University, Caldwell College, and …

Guest Andrew Menke on Leadership and Change at New Hampton School

March 24th, 2014


Our special guest Andrew Menke serves as head of New Hampton School, an independent school with a nearly 200-year legacy in New Hampton, New …

Better decision-making at the heart of organizational effectiveness

March 16th, 2014


If we're going to take on new challenges across our institutions, we have to get better at making decisions as a team. In our experience, making decisions that leverage shared experience and creativity, while not …

Gearing up for EACUBO 2014 Annual Workshop — Reaching Across the Aisle

March 10th, 2014


We’re preparing for the EACUBO 2014 Annual Workshop in just a few weeks, and to help us out, we’re joined by guest Roger Stackpoole, Vice President …

Cultivating a Leadership Culture of Big Ideas in Education

February 24th, 2014


On Monday, March 3, Howard Teibel will be facilitating a conversation with Amanda Ripley, an author of the Time cover story Reinventing Higher …

What Makes a Great CAO?

February 17th, 2014


Academics represents the heart and soul of the mission of a great institution. And yet, even in service of that mission, the best chief academic …

What Makes a Great CBO?

February 10th, 2014


The relationship between the CBO and the institution is a powerful one. But making the transition between the role of manger to leader becomes …

Integrating Teams that Don’t Speak Finance

February 3rd, 2014


In our efforts to help institutions lead change, we’re often placed in a position of helping chief business officers to sell change initiatives based on — sometimes harsh — financial realities. But arguing strategic …

Movers of Rocks: Being a Leader of Change

January 27th, 2014


Becoming a leader of change is about far more than effective project management skill. It’s a unique and delicate art that must balance the processes that support complex organizational systems with the diplomacy to …

Setting Standards & Managing Expectations

January 20th, 2014


The result of bringing together terrific individuals into a team can be a fantastic, productive foray into high calibre collaboration. Over time, we …

New Year, Old Woes?

January 6th, 2014


It’s 2014 and we’re slowly coming back to work after a break. But what are we returning to? Today’s headlines on the Chronicle of Higher Ed report backlash against presidents making too much money and the way that …

A hybrid approach to organizational change

December 16th, 2013


Working with a consultant on your change initiatives — internal or external — requires a shared understanding of expectations. But more important is …

The Three Flavors of Transformation

December 2nd, 2013


Transformation is a powerful word, one we're tempted to use across our catalog of projects designed to produce change in our teams or organizations. …

Making Difficult Decisions for Senior Leadership

November 18th, 2013


Decision-making is a difficult skill for any team, but at the senior leadership or board level, making difficult decisions brings with it the weight …

Dealing with Irrational Anxiety on Teams in Transition

November 11th, 2013


When we're faced with jarring change — new role, new boss, merged organizations — we are often dealt with a complex individual emotional response. …

EACUBO 2013 Follow-up — Grappling with Future of Higher Ed

October 28th, 2013


Howard is back from Baltimore and this week we're talking EACUBO! Administrators and business officers are continuing to grasp with radical change inside and outside our institutions. This week on the show, Howard Teibel

Does Higher Ed Need Saving?

September 30th, 2013


There is a sense from higher ed media that with great diligence and focus, we can fix all of our institutions' ills. But the changing technological …

Getting Ready for EACUBO 2013 in Baltimore!

September 23rd, 2013


EACUBO 2013 Annual Meeting is coming up October 6-9 in Baltimore, MD, and as usual, Teibel, Inc. will be well represented. Howard Teibel will be …

Turning Effective Listening into Action

September 16th, 2013


Active listening is a key skill. But while it's important to be able to listen well to teams in a period of transformation, it's even more important to be able to turn what you're observing into action. This week on the …

Uncovering the "Why" — Part 3

August 26th, 2013


This week on Navigating Change, Howard Teibel and Pete Wright conclude their three-part discussion on a robust decision-making process and the importance of uncovering the "why" of every change initiative. In this …

Uncovering the "Why" — Part 2

August 19th, 2013


This week on Navigating Change, Howard Teibel and Pete Wright continue their three-part discussion on a robust decision-making process and the importance of uncovering the "why" of every change initiative. In this …

Uncovering the "Why" — Part 1

August 12th, 2013


This week on Navigating Change, Howard Teibel and Pete Wright begin a three-part discussion on a robust decision-making process and the importance of uncovering the "why" of every change initiative. In this episode, we …

Navigating Loyalty

August 5th, 2013


Loyalty is a tricky subject made only more complicated when it comes to change initiatives. This week on the show, Howard Teibel and Pete Wright take on loyalty — to a person, to an institution, or to a cause — and …

Facing Finance Organizational Challenges at the Individual Level

July 29th, 2013


Following up on our conversation around reflections on NACUBO 2013, we're digging into issues facing the finance organization on today's show. While …

NACUBO 2013 Annual Meeting Reflections

July 22nd, 2013


We're back from the NACUBO 2013 Annual Workshop — and what a terrific week it was! Howard Teibel is back with a review of key learnings and an …

Strategic Planning and Leading from the Seat You're In

June 11th, 2013


At this year's NACUBO Annual Workshop, Howard Teibel will join NCAA business officers for a rich discussion on the nature of leadership, communication, and broadening the contribution to the strategic planning process. …

Change, Complexity, and Preparing for NBOA 2012

September 7th, 2012


This November, Howard Teibel will be heading to Chicago for the National Business Officers Association (NBOA) 2012 Strategic Leadership Conference. In brief, this is a conference dedicated to the people charged with …

Helping Employees Embrace Change

July 4th, 2010


Originally published in HRHorizons for the National Association of College and University Business Officers (NACUBO), Helping Employees Embrace …

Building Your Vision 2020 Part 4 - with John Eldert and Howard Teibel

June 28th, 2010


Academic planning often adopts the business approach to strategic planning. The results are predictable: clear, measurable outcomes; tight, pithy …

Building Your Vision 2020 Part 3 - With John Eldert and Howard Teibel

June 21st, 2010


Academic planning often adopts the business approach to strategic planning. The results are predictable: clear, measurable outcomes; tight, pithy …

Building Your Vision 2020 Part 2 - With John Eldert and Howard Teibel

June 14th, 2010


Academic planning often adopts the business approach to strategic planning. The results are predictable: clear, measurable outcomes; tight, pithy …

Building Your Vision 2020 Part 1 - with John Eldert and Howard Teibel

June 7th, 2010


Academic planning often adopts the business approach to strategic planning. The results are predictable: clear, measurable outcomes; tight, pithy …

The Importance of Training as a Team

June 1st, 2010


We underestimate what it means to collaborate. The result is often a catalog of missed opportunities for improving function across the organization, …

The 15-Minute Meeting

May 24th, 2010


We’ve all been there -- the eternal ineffective meeting. The facilitator labors on and on, agenda lost long, long ago, with no end in sight. But it …

How do you increase productivity without carrying a big stick?

May 17th, 2010


It’s easy to say you want to cultivate an environment of collaboration and communication on a team. It’s another thing all together to actually

We're always selling

May 10th, 2010


Walk into your next management meeting and tell your team that you think they need to learn to sell better, you're likely to feel a chill enter the room. Sales has a tough reputation inside organizations. And yet, so …

Strategies for Building an Effective Retreat

May 3rd, 2010


Holding a strong retreat takes planning and strategy to rally teams and build commitment. The best retreats offer a chance to capture institutional …

Strategies for implementing The Balanced Scorecard with Special Guest Rebeka Mazzone

April 26th, 2010


Implementing a Balanced Scorecard approach to quality and performance management can be tricky. Most teams are naturally cynical when it comes to new …

Getting started with The Balanced Scorecard - Special Guest Rebeka Mazzone

April 18th, 2010


Measuring performance is about more than simply measuring the work of your people. Modern managers are faced with aligning the strategic goals of the organization with daily activity, and mapping performance to a …

No one will hand you a positive attitude

April 12th, 2010


Keeping a positive attitude on the job is hard work. In the face of political struggles, management misunderstandings, job frustration is bound to …

Process Mapping

April 5th, 2010


One of the great challenges to efficiency across organizations lies in being able to clearly communicate how work gets done, and who's doing it. …

The New Leader in Town: Create Impact and Deliver Results as a New Leader to your Team

March 29th, 2010


When you inherit a new team, you inherit all the baggage that comes with it. So how do you drive toward synergy and overcome communication and process roadblocks? This week on the show, Howard Teibel and Pete Wright …

Aligning Goals to Strategic Plans: Turning Direction into Work

March 22nd, 2010


Smart organizations run according to their strategic plan. But even the smartest managers can be challenged to take those plans and turn them into action. This is, in fact, the artistry that comes from being a good …

Working in Virtual Teams: Motivating Teams and Learning Tolerance

March 15th, 2010


How we define "teamwork" has changed drastically. Not just in the last decade, either. In fact, the rapid evolution of communication and technology …

Canary in the Coal Mine: How do you know when your teams aren't functioning?

March 1st, 2010


One great truth about managing projects and complex teams is that even the savviest of managers stands the chance of missing key cues when their teams begin to suffer. This week on the show, Howard Teibel joins host …

Thriving in times of organizational crisis

February 22nd, 2010


How do you help yourself -- and others -- in times of uncertainty? How do you stay motivated to deliver top results in your organization when those …

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