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Writers in Tech

98 EpisodesProduced by Yuval KeshtcherWebsite

A podcast where content strategist, UX writers, and content designers share their well-kept industry secrets. This show is brought you by the UX Writing Hub.Take our FREE UX Writing course:

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A Survivor's Guide to UX with Jeanine Zheng @EverBright

August 28th, 2023


We Talked About:

  • The importance of having both design and UX thinking skills in any project.
  • Her journey into product design and how to emphasize the …

Advocating for Your Content with Amanda Bridge @Hubspot

August 2nd, 2023

  • Amanda Bridge shares her journey into UX writing, starting at Procore Technologies and later joining HubSpot as a senior content designer.
  • Challenges …

Making Digital Accessibility a Priority with Jaime Walke @Booking

July 10th, 2023


Guest Jaime Walke, a principal UX writer and content designer at, sheds light on his journey in the tech world, his role at, …

The Role of UX Writing in the World of AI Design with Nick Babich

June 25th, 2023


Key Points

  • The conversation begins with an introduction of the UX Writing Hub and its resources, including a blog, a podcast, a weekly newsletter, and …

The content design of everyday things with Ilana Zholobovsky @ LastPass

March 8th, 2023


Content designer Ilana Zholobovsky talks about how networking, books and AI can help people get into UX writing.

The tech job market has taken a hit, …

AI and the future of writing with Ben Pines @ Wordtune

February 21st, 2023


Ben Pines, the Director of Content at Wordtune, is optimistic about the future interaction between people and chatbots. 

Wordtune is an AI writing …

How to grow as a UX writer in a changing world with Sherry Samtani @ Halodoc

February 7th, 2023


Lead UX writer Sherry Samtani talks about the different career directions UX writers can take, including content ops. 

Her current role at Halodoc, …

Flying into UX writing with aerial silk teacher Alexandra Spark

January 26th, 2023


Aerial silk teacher Alexandra Spark shares how she transitioned to UX writing.

Alexandra has a background in advertising, content management and technical writing. But it was her passion for aerial silk (a kind of …

UX Writing Beyond the Interface with Sarah Loigge @ Parkside Interactive

January 3rd, 2023


Sarah Loigge shares how she found inspiration outside of work and overcame impostor syndrome with the help of Star Trek.

Sarah has a background in software testing and product design. But she’s always enjoyed writing, so …

The Business of UX Writing with Yael Ben-David

December 27th, 2022


What’s the value of UX writing and how can we measure it? Yael Ben-David has written a book on the topic. The Business of UX Writing fills a gap in the wealth of resources for UX writers and content designers. 

Yael …

The current UX design job market with recruitment specialist Matt Carter @ Eurobase People

December 13th, 2022


How do you land a job in product design in today’s business climate? Get recruitment insights from Matt Carter, Senior Product Design Specialist at Eurobase People.

Matt joined the podcast to discuss the wave of recent …

UX writing as a team of one with Axel Viersac @ Talend

November 30th, 2022


Alex Viersac is part of the UX team at Talend,  a company creating software for data analysts. As the only UX writer in the company, people often …

Shift your UX writing process from solutions to problems with Ferdinand Goetzen @Reveall

November 16th, 2022


Ferdinand Goetzen, CEO @ Reveall, explains why UX writers should spend 80% of their time understanding the problem.

Reveall helps companies get to …

Building the biggest UX writing team in a European fintech

October 20th, 2022


Managing a team of 18 (and counting!) UX writers requires smart processes and teamwork. Kate Mas and Mélanie Alves Lima at Qonto share the methods …

Self-Taught UX Education and Career Tips with Gene Kamenez @UXcel

September 20th, 2022


UXcel can be described as the DuoLingo of design education. As a complement to traditional degrees and bootcamps, they offer fun and interactive 5-minute design lessons.

I chatted with co-founder and CEO Gene Kamenez …

The future of design with Ran Segall @ Flux Academy

September 8th, 2022


Ran Segall’s design YouTube channel Flux Academy has reached a whopping +450K subscribers. He shares how he got there and what you can do to break into the industry – whether you plan to become a UX designer or UX …

Creating order out of chaos with Maggie Trisler, Principal Content Designer @Fidelity Labs

August 25th, 2022


Maggie Trisler is a content designer and musician who stumbled into UX by making the most out of past failures. After trying several jobs including graphic designer and web developer, Maggie finally settled on UX …

Freelance UX Writing: Make More, Work Less, and Reach Financial Freedom! with Slater Katz

August 9th, 2022


Slater Katz shares her wealth of experience as a freelance UX writer and entrepreneur to guide you through the process of establishing your own …

The Wonderful World of Naming with Anthony Shore @Operative Words

July 26th, 2022


Anthony Shore, award-winning linguist and CO at Operative Words, shares his process  crafting the best titles to signify brands and ideas in six words or fewer. 

Ever wonder what it was like to be a UX writer in 1994? …

Writing effective emails for Saas with Jane Portman @ Userlist

July 14th, 2022


Jane Portman, CEO at Userlist and UI Breakfast presenter, has tons of advice on how to write lifecycle emails for Saas.

If you’ve ever been involved …

UX Writing To Boost Your Career with Sarah Doody @Career Strategy Lab™

June 21st, 2022


Sarah Doody at Career Strategy Lab™ helps UX graduates get hired. In this episode, she shares priceless tips on how to land the UX gig of your …

Why Technical Writers Need To Build Bridges with Paula Stern @WritePoint Ltd

June 14th, 2022


The first thing that springs to mind when we think of technical writing is usually documentation: Manuals, instructions, user guides, online help, …

UX Writing Twitter Space Part #1

May 25th, 2022


We talked about:

  • UX Writing and mentoring: both from the mentor’s and mentee’s point of view
  • Finding the voice and tone of your digital product
  • Tips, …

UX writing processes to reduce stress with Boris Šlesar @Just Eat

May 5th, 2022


Boris Šlesar calls himself a helicopter UX writer, referring to the different projects he supports at Just Eat Takeaways. Over the last few years, he’s developed processes to keep stress at bay. Tune in to hear how to …

How to become an inclusive UX writer with Emerson Schroeter @ HelloFresh

April 14th, 2022


Key Points From This Episode:

  • What led today’s guest, Emerson Schroeter, into the world of UX writing.


  • What Emerson learned from the writing academy …

Figma plugins for UX pros with Punit Chawla @DesignWings

March 30th, 2022


Punit Chawla has been serving bite-sized design tutorials on YouTube for years. Every Monday and Thursday, he posts tips and tricks on every design-related topic under the sun. He’s also the founder of DesignWings, a …

How to nail it as a freelance UX writer with Juan Buis

March 15th, 2022


How do you get freelance UX writing gigs at companies with global impact? Juan Buis talks about his journey from blogging, content marketing and journalism to freelance UX writing for brands like Spotify, Minecraft, and …

Accelerate your UX writing with AI with May Habib @Writer

March 3rd, 2022


Episode Highlights:

  • 02.10: May tells the listeners a little bit about her journey in tech as a founder.
  • 02.22: May and her co-founder have been …

Benefit-driven UX writing with Samuel Hulick and Yohann Kunders

February 24th, 2022


What drives engagement and revenue? In this episode, Samuel Hulick and Yohann Kunders help answer this question as well as help us understand the …

UX Writing like you’ve never seen it before with Maryann Reid

February 9th, 2022


Maryann Reid is an award-winning author with massive experience in writing and creating digital experiences. In this episode, we talk all about the current state of UX writing and where it is going. She also shares her …

Building friendly content that sticks with David Ramos @ Ghost

January 26th, 2022


Ghost is a powerful non-profit, open-source alternative to paid content management systems. It is built for new-media creators to publish, share, and …

Believe in content design with Jonathon Colman @ HubSpot

January 6th, 2022


HubSpot’s Content Design Leader Jonathon Colman believes in content design. HubSpot is about to triple the size of their content design team, …

UX Writing vs. Content Design: Setting the record straight with Aaron Raizen, UXWA Chief Editor

December 23rd, 2021


Today’s episode is hijacked by UX Writing Hub’s Chief Editor Aaron Raizen, who has a few things to get off his chest on the subject of job titles.

Depending on your viewpoint, you might find the episode either highly …

UX writers are designers with Hailey Reynolds @ Ibotta

December 16th, 2021


UX writing is so much more than adding words to screens. Hailey Reynolds explains why UX writers need to approach content through a design thinking …

A UX writing jam session with Noah Fulton Beale, Lead UX Writer @ Preply

December 9th, 2021


What do UX writing and music have in common? Loads, says Noah Fulton Beale at the e-learning platform Preply.

As a musician, the first thing he noted …

What you didn’t know about dark patterns with Colin M. Gray @ Purdue University

December 2nd, 2021


Associate Professor Colin M. Gray runs a research lab that maps and spreads information about dark patterns, aka manipulative design.

Dark patterns …

Content strategy and the triangle of decision making with Ahava Leibtag @ Aha Media Group

November 25th, 2021


Ahava Leibtag is the founder of Aha Media, author of The Digital Crown: Winning at Content on the Web, and an Innovative Individual in the Healthcare Internet Hall of Fame.

With 20+ years of writing and content, she has …

Building a content design system with Stephen Curran @ Intuit

November 18th, 2021


After 2 years, Stephen Curran returns to the podcast to talk about how he and his team created Intuit’s content design system (which blew my mind completely!). 

Just like in design systems, the idea is to fill it with

How to succeed as a non-native English UX writer with Kalina Tyrkiel @ Beans

November 11th, 2021


Kalina Tyrkiel dropped by for a chat about writing in English as a non-native speaker. Tune in to hear about the methods and tools you can use to …

Designing for humanity with Andy Vitale VP of Design @ Rocket Mortgage

November 4th, 2021


I invited Andy Vitale, VP of Design at Rocket Mortgage, to hear his views on design past, present and future. As the co-host of the Surfacing podcast, Andy has had many conversations with top-level decision makers in …

Who’s afraid of UX research? with Dr. Natalya Sarana @Flixbus

October 28th, 2021


Dr. Natalya Sarana is a UX researcher, writer and mentor rolled into one. After 3 years at Flixbus, her conclusion is that we shouldn’t be afraid of …

From case study writing to writing robots with Jan Haaland

October 21st, 2021


Jan Haaland has taught designers how to build portfolios for years. He popped round to Writers in Tech for a chat about the power of a great case …

Empathy for crisis management with UX Writer Pieterjan Benoit

October 14th, 2021


I got my friend Pieterjan Benoit on the podcast to talk about our favorite subject (no points for guessing what). By taking a lot of chances, …

How to build a content design team

September 15th, 2021


Earlier this year, I had the pleasure of talking to content design industry leader Rachel McConnell. Based in Brighton, Rachel is one of the organizers behind the (now virtual) Content by Design conference. She’s also …

A salesperson and a UX writer walk into a bar ...

September 1st, 2021


Do we have to choose between UX writing and copywriting? Susan Reoch does both! In this episode, she shares her experience working for brands that are new to UX writing.

Susan was one of the early product writers at …

Personal growth for UX writers with Andrew Astleford

August 11th, 2021


Content strategist and UX writing mentor Andrew Astleford is always happy to share his journey from journalism to UX writing. He is full of good …

Becoming a UX Writer from Scratch with Sarah Kessler of Gympass

July 26th, 2021


Sarah Kessler went from zero product experience to landing a UX writing job at the unicorn company Gympass in only two years. In this episode of Writers in Tech, she shares how she got there and what she did to position …

How to create copy for global products with Diego Graglia @ Netflix

July 12th, 2021


Netflix content designer Diego Graglia has a lot to say about creating English copy for a global audience. Being bilingual helps him to understand …

Boost your UX writing process with lo-fi copy and rap

June 15th, 2021


Get inspired to work on your UX writing process with Helen Legendre, UX writer at OpenClassrooms. Helen uses a bunch of creative methods to inform her UX copy, including lo-fi copy and even listening to rap.

The …

The future of copywriting with best selling author Neil Patel

June 1st, 2021


Interview with Neil Patel: New York Times bestselling author, top influencer on the web, and digital marketing legend.   

Neil shares content best practices, tips to build your brand, and how he sees the future of …

Unionize you fools! With Mike Monteiro

May 19th, 2021


Recently, I had the great pleasure of talking with Mike Monteiro, co-founder of Mule Design and author of the best-selling books Ruined by Design and …

How creating chatbots can be a slam dunk | Eran Soroka of CoCoHub

May 10th, 2021


As a long-time NBA analyst, Eran Soroka knows a winner. Today, he champions the use of chatbots to help organizations drive conversations with their users.  

He talks about the endless possibilities not only for …

Inclusivity Is a Design Principle | Lynsey Vallandingham of Hubspot

April 27th, 2021


I had a fantastic talk with Lynsey Vallandingham, Senior Content Designer at HubSpot about:

✏️ Why content is a big deal at Hubspot

✏️ How to avoid …

Gandalf’s approach to UX writing | Interview with Jessica Drew of CarGurus

April 14th, 2021


Jessica Drew worked as an ad copywriter in New York before she moved back to Boston, where she fell in love with UX writing. In our recent chat, she …

Top 3 tips to set up your team for success | Interview with Aladrian Goods of Intuit

April 2nd, 2021


Our free UX Writing and content design course:

Weekly UX Writing newsletter by the UX Writing Hub:

Aladrian Goods on LinkedIn:

ADHD as a content design superpow... look a squirrel!

February 11th, 2021


Take our free UX Writing and content design course:

Follow Danny Harrop-Griffiths 

It's okay if it's not perfect!

December 14th, 2020


Join our free UX Writing and content design course:


Follow Candi Williams:

Copy in the age of digital banking | Interview with the author of Monzo's style guide

August 18th, 2020


Harry Ashbridge is the content style guide author and senior writing lead at Monzo, an online bank founded in 2015. 

Harry is a writer, trainer, and language strategist. He believes in the power of writing to measurably …

A UX Writing Journey with Oz Chen from Disney

June 6th, 2019


On the first episode of writers in tech, Oz Chen shared with me his journey of becoming a content strategist at Disney.

We've talked about

  • The …

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