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V-Soft Tech Talk

19 EpisodesProduced by V-Soft Consulting GroupWebsite

V-Soft Tech Talks is a V-Soft Consulting podcast aimed to bring our experts to provide deeper insights into various information technologies and solutions in ServiceNow, Artificial Intelligence, AWS, MuleSoft, Mobile Development, Software Development, Software Testing, and IT infrastructure. In this… read more


Handling COVID-19 Response With Intelligent Chatbots

Delivering the right information to the people at the right time is critical to avoid of losses during natural disasters.  During the COVID-19 outbreak, disaster chatbots share critical information such as the number of sick people in a single zip code and gather that information in a single platform to accurately disseminate to the public. Time is of the essence to deploy a reliable communication method such as chatbots.  This is the timeline for deploying an AI Chatbot.

COVID-19 Disaster Support Chatbot Features:

  • Community Survey
  • Location Information
  • Static Information
  • FAQs
  • Emergency Services


Gökhan Elgün works as Product Owner for the IBM Multicloud Management Platform. He is also responsible for delivering hybrid cloud solutions also covering ServiceNow and VMware vRealize Automation. 

Mr. Konrad Konarski leads the entire commercialization and technical leadership efforts of the Artificial Intelligence (AI) and Internet of Things (IoT) practice for VSOFT. This includes both the strategic design of the go-to-market efforts in as well as the technical development of various AI and IoT products and the engagement with clients and potential clients as a thought leader.


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