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how to master the new normal

Virtual Leadership Development: how to master the new normal

31 EpisodesProduced by Philip Botha, Bernhard ZimmermannWebsite

In the series we share our experience and expertise as coaches and facilitators, focusing on leadership and leadership development in virtual or online contexts. We explore not only the inherent challenges we face in these environments but importantly, how to address these challenges yourself. Wheth… read more

31 Episodes | 2020 - 2022

29 How to leverage Interpersonal Skills: Supporting

January 28th, 2022


What does supporting mean as an interpersonal skill in Virtual Collaboration? How well do your team members support each other in your virtual …

28 How to leverage Interpersonal Skills: Listening

January 7th, 2022


Want to boost the effectiveness of your virtual communications? In episode 28 of our Virtual Leadership Development series - How to leverage Interpersonal Skills, we do a deep dive into the interpersonal skills we can …

27 How to Manage the Tech part 2

October 11th, 2021


What impact do your choices about Tech issues have on your Virtual meetings?

In our 27th episode of Virtual Leadership Development - How to Manage the Tech, we focus on how connectivity and devices impact our connection …

26 How to Manage the Tech

August 27th, 2021


How do you manage Tech in Virtual Meetings?

So often the start of a virtual session is delayed or even undermined by tech issues. In our 26th and 27th episode we focus on how to manage and approach this.

Topics we …

25 How to Deal with Zoom Fatigue part 2

August 13th, 2021


What can you do about Zoom Fatigue?

Zoom fatigue is described as the sense of being totally exhausted after a series of online meetings. In our previous episode we focused on the first two causes, and in this episode we …

24 How to deal with Zoom Fatigue part 1

July 30th, 2021


Do you experience Zoom Fatigue? 

How does Zoom Fatigue impact on your own virtual meetings?

Zoom Fatigue can be described as the sense of being completely exhausted after a series of online meetings. This is no urban …

23 How to build Engagement part 3

July 16th, 2021


Curiosity is the fuel for connection and engagement…

22 How to build Engagement part 2

May 28th, 2021


How do you overcome engagement challenges in your online sessions?

This episode continues how we, as leaders of a virtual workshop or meeting, can have a constructive impact on engagement.
Firstly this of course …

21 How to build Engagement

May 21st, 2021


Building engagement in a virtual context can be much more challenging than in a face to face situation. Not only do the technical issues make it more …

20 How to Ask Questions

May 11th, 2021


Asking open questions is an essential element of Conscious Listening, especially in a virtual setting.

Most often, we ask closed questions, which …

19 The 4 Levels of Conscious Listening - Part 2

March 17th, 2021


In episode 2 on Conscious Listening, we identify and discuss Level 3 and 4.

With Level 3, we focus on what we call mind side-tracks. With this we mean all the thoughts, thought processes and reactions that occur and …

18 The 4 Levels of Conscious Listening - Part 1

February 19th, 2021


In our discussion, going beyond Active Listening, we define the 4 levels of Conscious Listening. Often, listening is defined as consisting of 3 levels, but in our model we identify 4 levels or channels. Level 1 covers …

17 Managing Connection & Curiosity

February 19th, 2021


In the 2nd episode on Conscious Listening we focus on how to manage our awareness in virtual situations, through better connection and curiosity, helping us to better understand what others are saying. In online …

16 Curiosity & Conscious Listening

November 25th, 2020


In the virtual world, listening becomes much more important because of all the additional - real or perceived - barriers we need to overcome. However, instead of listening more, we tend to listen less.

We often listen …

15 How to manage yourself: In the Moment

November 13th, 2020


To manage ourselves in a virtual leadership development context, we need to take ownership for our attitude and emotions related to the challenges we face.  How do we show up? Where is our focus when things are not …

14 Rules of Engagement Part 3

November 6th, 2020


We discuss the 7 key themes that always emerge in an RoE alignment conversation. These again, give rise or connect to every other topic or behaviour that is important to participants in a virtual interaction. …

13 Rules of Engagement RoE Part 2

November 2nd, 2020


Episode 13 continues our discussion on Rules of Engagement (RoE). We dive deeper into how the alignment process works and how to use this to create a …

12 Rules of Engagement ROE - Part 1

October 23rd, 2020


The 12th episode dives into the first part of Rules of Engagement (ROE). The essence of Rules of Engagement is to align on how we engage with each …

11 Elements to own In the process - Part II

October 13th, 2020


We continue in our 11th episode with part 2 of the elements we need to own in the process. Especially in a virtual context, where distractions are so …

10 Elements to own In the process Part I

October 7th, 2020


In Episode 10 we dive deeper into part 1 of the elements of the virtual process we need to own - whether as a facilitator, or as the leader of a …

09 How to Own the Process- Overview

September 30th, 2020


After spending a few episodes talking through the challenges we face, we are now moving from what these challenges are, to how to master them.  We …

08 Task level Challenges: Technology Failure

September 25th, 2020


The last episode on the challenges covers technology failure or disruption. A key element in this challenge revolves around our own mind chatter …

07 Task level Challenges: Multitasking & Fear of Technology

September 18th, 2020


In this episode we explore how multitasking as a BEHAVIOUR distracts us from constructively participating when collaborating online and what …

06 Relationship Level Challenges

September 10th, 2020


In episode 6 we cover firstly the challenge of excuses. Excuses can be found on the personal as well as on the relationship dimension, resulting from …

05 Personal Level Challenges: Lack of Intention

September 3rd, 2020


In episode 5 we dive into the challenge, Lack of Intention - when collaborating in a virtual space. We focus on six elements that all interact and …

04 Personal Level Challenges: Vulnerability and Fear

August 26th, 2020


In the 4th episode we dive deeper in the challenges that emanate from vulnerability and fear. Specifically, we talk about the mental barriers that …

03 The Challenges of Virtual: Overview

August 19th, 2020


In this overview episode we look at the challenges of virtual leadership from three perspectives or levels: the personal, the relationship and task level. We also touch on a few challenges to prepare for the deeper dive …

02 The Power of Virtual

August 14th, 2020


In the 2nd episode we start with what everyone now calls the New Normal, in which virtual leadership needs to function effectively. The rest of this episode provides an overview of the elements that contribute to making …

01 Setting the Scene

August 7th, 2020


In episode 1, we cover the scope of the whole series, focusing on three key areas. We start with the powerful impact the online or virtual world …

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