When it comes to dealing with difficult customers, when is it best to bite your tongue and when is it appropriate to tell a cantankerous client to “talk to the hand?” Although business dictates that the customer is always right, frankly you know sometimes the customer isn’t right for your business. Read more to find out when to cut your losses and begin building less contentious – and more profitable – business relationships.
Not every customer is easy to deal with. Just about any business owner has had their share of clients who make unreasonable demands are indecisive or who just take up too much time.
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