When you spend your life in the business world, you’re going to occasionally encounter some criticism from your customers. It’s understandable that you want to avoid criticism as much as possible, as nobody wants to hear what they’re doing wrong. However, this criticism can wind up being extremely important to the company you’re representing. As a result, it’s actually important to encourage customer criticism, rather than to shy away from it.
Here are three simple steps that you can take to help turn all of your criticism into a constructive thing for your company:
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