Design Huddle is a top-rated tech, product management and design podcast. Each week a UX designs and Product Manager step inside the minds of creative professionals from a variety of design disciplines. They explore how design impacts our everyday lives, discuss new trends, and explore how we can cr… read more
Empathy is the ability to fully understand, mirror, then share another person's expressions, needs, and motivations. In UX, empathy enables us to understand not only our users' immediate frustrations, but also their hopes, fears, abilities, limitations, reasoning, and goals.
The 3 Whats of User Perspective
A good design communicates 3 things:
1) What is this?
2) What is the benefit for the user?
3) What should they do next?
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