Uplevel Your Agency

Have you moved from being the bottleneck with client work and management to being the bottleneck when it comes to implementing internal operational projects and leading your team? If so, you may be in a position to need …

Are you thinking about hiring a team for your business or do you already have a team and want to delegate some higher level responsibilities? If so, this episode is for you! Today we’re talking through 4 hiring myths …

So you’re looking to make a change that impacts your clients. Maybe it’s transitioning their work to your team members, increasing their pricing, or releasing them all together. These conversations can feel super …

Your Agency Financials are one of the four most important shifts you need to make to grow an agency model business. By making this shift, it will ensure that you have the right delegation and financial strategy in place …

Is one of your goals for this year taking more time off in your business (without it burning down?!) If so, you’re not alone! Most service providers and Agency Owners are way past due when it comes to taking some much …

Have you thought about growing and scaling your agency, but feel like you’re getting stuck? Maybe you’re still wondering if an agency model is even for you or maybe you feel like you don’t know the steps to take to make …

This episode was inspired by a conversation that I had with an Agency Owner that generated $1M in revenue last year and is projected to do the same this year. She shared that over the past few months she had to stop …

Are you a service provider who’s looking to grow beyond 1:1 services and wondering if an agency model could work with your business? Or, did you …

Leadership is something you can’t avoid if you’re wanting to grow and scale with an Agency Model business. Removing yourself from client work and management is going to take both personal and professional leadership …

Are you wondering how you can keep your business running while you take time off to have a baby? Maybe you’re pregnant now or wanting to have a baby or looking to adopt and want to understand what goes into keeping your …

Hiring takes time, energy and money, and when Agency Owners are already strapped for time, hiring can feel like an impossible endeavor. From figuring out who to hire, to creating the job post, to hosting interviews, to …

Being the bottleneck in your agency can feel frustrating to say the least. It can cause deadline issues with client work, force you to have to do …

Are you someone who is craving more income without having to work more hours? A way to productize your services so that you can completely take …

Are you committed to growing your Agency next year, but trying to figure out what support you need to get there? Maybe you’re wondering what to invest in to help you reach your goals and vision in 2023 in the most …

Have you ever wondered what it takes to grow an agency from $200K to $1M? You may be wondering: what do I need to do when it comes to marketing, …

Do you feel stuck when it comes to planning for next year? Maybe you’re so deep in client work right now that you’re just trying to get by. Maybe …

Does the world of Human Resources (HR) overwhelm you? Maybe you think that you’re too small of a company to have HR. Or maybe you had a bad past experience with the “HR department” in the past. 

In this episode, I …

Every agency experiences cycles of growth and sometimes growth can stagnate or even decline. It can feel frustrating and sometimes even defeating, especially with all the mixed messaging out there around how to deal …

Do you crave a day-to-day routine you can follow to keep everything moving along in your business? A plan that you can consistently follow so that …

Do you want to be able to fulfill client work without being stressed about clients requesting last minute work and potentially ruining you and your …

Are you at a point in your business where you know you need to be more consistent with your marketing content, but don’t know where to start? Or …

Do you have a Manager on your team and want to be able to manage them better? Or are you thinking about hiring or promoting someone to be a manager inside your Agency? If so, today’s episode is for you!

We’re going to …

Have you delegated client work to a team and are now wondering – what the heck do I do now? What is my role? What is my job? Where do I fit in?

…

“Oh, so you have too many clients wanting to work with you at once, what a great problem to have.”

We’ve all heard it. And while yes, it’s nice to know our services are in demand, it also presents a brand new set of …

Welcome back to Season Two of the podcast! We are happy to announce that we have a brand spankin’ new name: UPLEVEL YOUR AGENCY!

Have you ever felt deep down like something needed to change in your business? Maybe it …

We talk a lot on the podcast about delegating 50% - 90% of client work in 12 months or less and strategies for “delegating for good.” But the reality is that many times Agency Owners will need to step back into client …

Have you outsourced different pieces of client work, but still more involved than you would like to be? Maybe you’re answering a ton of team …

Have you ever hired a team member and felt like it took forever for them to get up to speed? Maybe you had to spend hours on calls with them or felt …

Are you an Agency Owner who’s good at delegating and outsourcing, but still struggling to grow? Maybe you have team members implementing some or most of your client work, but somehow you’re still working 40+ hours per …

In today’s episode, I had a …

Have you ever been in a group setting or a coaching relationship and had that moment where you raised your hand and you’re like, “I don’t know who to hire,” “I don’t know what to charge,” “I don’t know who my most ideal …

When it comes to delegating client delivery and ultimately scaling your business, are you standing in your own way? It’s time to break those habits …

Are you doing too much? Offering too many services? Perhaps it’s time to niche down and tailor your services to what you actually want to offer. Sometimes, it takes niching down to spiral up. 

Meet Stacey Harris, …

If you want to start delegating more of your client delivery in the next year, this is the episode for you.

When most agency owners or done-for-you service providers come to me, they are usually in generally about the …

When it comes to coaching as a means to help you grow your agency, there are times when it’s supportive and times when it’s not. How do you discern whether or not coaching will help you transition from done for you …

Do you spend more time working in your business or on your business? As CEOs, it's our job to work towards our big, long-term goals for our businesses. But when you’re covered up in the day-to-day operations, that can …

Do you ever feel like you’re overrun with tasks? Like your to-do list keeps growing, even though you have a team of capable people behind you? If so, you might be a task “hoarder.”

Even after you’ve grown your team, it …

So you know you want to scale your business, but what’s the best way to do it? By offering new services? Creating a second revenue stream? Hiring more teammates?

It can feel daunting to take the next step towards …

What business wins are you celebrating this year? Every winter, I set time aside to really reflect on the year so far: what I’ve learned, what I’ve accomplished, and what I want to leave in the past.

This year has been …

Is it actually possible to build an agency that feels good? The good news is, yes it is. You can build an agency that feels good, not only for you but for your clients and team too. 

In today’s episode, we’re chatting …

Have you ever found that a client asks you to do something out of scope and you didn’t quite know how to respond? You thought, “I don’t want to make my clients unhappy, I don’t want to put more on my team and make them …

Hiring can be intimidating. But for socially conscious business owners, it’s also one of our greatest opportunities to combat inequity and injustice in the workplace.

When she made the leap from hiring contractors to …

What are you most grateful for in 2021? As we wrap up a year and head into a new one, I always like to take time to reflect upon what I’ve learned …

Growing an agency, like any business, comes with its woes. Is it possible to scale your agency without growing pains? 

In this episode, we’re exploring the most common growing pains that are connected with being an …

Are you ready to step out of the day-to-day management of your business and actually run your business? Are you utilizing your managers to help you achieve that goal?

In this episode, I am breaking down some of the …

Part of starting your own agency is creating a team you’d love to work on. And sometimes, that means doing things a little differently than the corporate world.

When copywriter Annie Bacher joined my program AGENCY, …

Are you hesitant to call your business an agency? Or maybe you’ve heard horror stories from people trying to grow their businesses as an agency? I know when I was growing my business, there was a part of me that was …

When you think about delegating work, do you ever think, “But I like doing this!” It’s very common as you begin making the transition from implementer to CEO to feel uncomfortable. After all, you built your business by …

Learning how to lead your managers and implementers is a key part of running your business. In this episode, I am picking back up where I left off in …

Managing the managers on your team requires an entirely different skill set than managing the implementers on your team. As you step into that role …

How can you be intentional about doing less? As an agency owner, this is something you’ll come up against time and time again.

In this episode, we’re talking all about the art of doing less. This is a practice you’ll …

Do you dread the process of hiring? You might know that it’s time to bring on additional support but the thought of having to create the job posting, interview candidates and everything else that comes along with hiring …

If the thought of scaling your agency leaves you feeling queasy you aren’t alone. In fact, I’ve seen this feeling come up time and time again for entrepreneurs who’d rather just throw it all away and start over.

In this …

Are you ready to shift patterns of behavior that are no longer serving you? 

If you said yes, then this is the episode for you. In this episode, I was joined by Stephanie Woodward, certified leadership coach, Enneagram …

Have you ever found yourself in this rut? With the idea that no matter how much money your business makes or how many clients you take on, you still won’t be able to pay yourself more?

In this episode, I’m uncovering …

Ever had a thought pop up in your head that sounds something like this, “I’m not good at delegating,” “delegating is not for me, I’m not quite sure how to do it,” if so, this is the episode for you.

In this episode, I …

You know you need processes in place to grow your team, but how will you ever begin to create them when you can’t find the time? This is just one of many hurdles that my clients often face when they are attempting to …

When you hear people talk about taking time off, do you wonder HOW they do it? After all, you might be the one responsible for the day to day operations of managing your clients and team and this makes the idea of …

When looking for support for your business growth, you might have considered a group program or 1:1 support… For many entrepreneurs, 1:1 support seems to be the preferred method.

In this episode, I am sharing why I …

Are you an agency owner who craves the idea of having a personal brand too? It might be simpler than you think.

In this episode, I am debunking the myth that you have to choose one or the other. You’ll hear about how …

Do you ever put on a favorite pair of jeans or a blazer and it completely shifts how you feel? 

There’s a real connection between our clothes and the energetic shifts it can bring to our life and work. In this episode, …

Feeling stuck in between the identities of being a done-for-you service provider versus an Agency Owner and CEO? In this episode, we’re going to talk about how to commit to owning the Agency Owner identity.

I share some …

Are you doing the thing that you really want to be doing? This is something I believe we all should be considering as we run our businesses. 

In this …

Do you want to serve clients who rave about your team, your company and your services? This episode is all about creating a relationship with clients that keeps them happy and satisfied for the long run.

I share some of …

For a lot of the agency owners that I work with, hiring can be this big scary obstacle. Between employment laws, taxes and feeling prepared financially, it can be a big hurdle for business owners.

In this episode, I …

One thing that people often get stuck with is delegating client delivery. Perhaps you’ve hired someone but you still feel stranded in client work. 

In this episode, I talk about why you might be experiencing this and …

Technology is ever evolving so don’t let your sales process fall behind! Business owners and large corporations alike are transitioning to this new …

Are you running into hiccups as you try to scale from done-for-you service provider to CEO of your agency? 

In this episode, I talk about the one mistake I see virtual assistants, online business managers and project …

We’re checking back in with Caroline Hull of Wild Home Podcasting. This episode is a part of an ongoing series I’ve been doing with Caroline over the …

Do you struggle to delegate tasks to your team? A lot of agency owners go through tough delegation phases as they spiral up and scale their businesses.

In this episode, I talk about delegation: why you need it, how it …

Every business is unique but when you’re building your done-for-you service-based business you might be curious, “how long will it actually take me to scale this business?” 

In this episode, I talk about the …

Today’s guest is one of my clients and someone I am excited to share with you, Carli Anna. Carli is a Brand Strategist and Coach for creatives pivoting into passive income. 

We started working together over a year ago …

In today’s episode, I am talking about how to identify when a team member is underperforming. As a service provider, there will likely come a time when you have to deal with a team member who is underperforming. This is …

Today I had the pleasure of chatting with Tasha Booth, the Founder and CEO of The Launch Guild, an agency that supports established coaches and course creators, and Coach to Online Support Professionals .

Tasha and I …

This is a very special episode because we’re celebrating a milestone! It’s officially been one year since I launched the podcast and I’ve had 52 consecutive episodes each week since starting. I can’t believe it’s flown …

Does your agency’s profitability keep you up at night? If so, you definitely want to hear my conversation with guest Amy Bradbury. You might recognize Amy as I’ve had her on the show before back on episode 10. I wanted …

Is the fear of not having profitability holding you back from fully stepping into an agency model business? In this episode series on setting up your …

Is your client delivery process scalable? Could a team easily step in and take over? Your delivery process needs to be set up in a way that is …

Do you feel like you're hitting a wall when it comes to growing your agency? Perhaps you’re finding that you aren’t working with clients that light you or your team up. In part two of this series, we’re talking about …

Is your agency set up to scale? In this series, I am walking you through the 4 foundational areas you’ll want to examine as you move from a done-for-you service-based business to an Agency model business.

In this …

Have you found yourself in a place where it’s time to grow your team and you don’t know where to start? Or maybe you already have the team but you want to figure out how to make everything work better? 

In this episode, …

Have you ever felt yourself questioning if a client, team member, speaker or guest expert is going to be a good fit for your business? Even though they seem to meet your standard qualifiers? I think we’ve all been there …

Are you looking to get your business running more smoothly in 2021? Look no further because I’ve got the perfect guest for you! Today I had on Catherine Calmes, a Certified Director of Operations who helps entrepreneurs …

Are you finding yourself stuck in the client delivery? Maybe you find yourself spending hours per day doing client work and you know you could be …

Today I am thrilled to share this conversation with guest, Janet Beamer, Founder of The Executive Coordinator. If you have been wondering when and what you need to have in place before bringing on management support for …

Does the thought of “managing” more people in your business make you cringe? Do you feel like you spend too many hours answering team questions or checking in on deadlines? Sometimes you have to learn how to step out of …

Today I am excited to share this conversation with body and business integrator, Ali Cranmer. Ali helps menstruating entrepreneurs break free from burnout and reclaim their power through cycle alignment.

Ali shares so …

Are you ready to develop the habit of having conscious conversations? Whether you’re speaking with an employee or client sometimes there are issues that come up that you have to deal with.

In this episode, I’m talking …

Are you ready for 2021? I believe we all are! However, we couldn’t go into the new year without first reflecting back on how 2020 went and what we’ve …

Today I spoke with Allie Morris Nute of Verb House Creative and owner of Kate Max Stock. Allie became a client of mine after she purchased her second business and had to figure out her processes for running two …

Do you find that you’re facing the same problems in your business over and over again? As your business grows, you may find that you have to address similar challenges repeatedly when it comes to your services, your …

If you’ve been relying on referrals and you’ve reached the point where you’re ready to put together a marketing strategy then you definitely want to listen to this episode. Today I am excited to be sharing this …

During the Fall season, as the days get shorter and the weather gets colder, I like to take time to reflect on the year. Creating this space allows …

Today I had a conversation with Adrienna McDermott, a former Immersion client of mine and current CEO Roundtable member. Adrienna has a unique story of how she got into the world of online business and I’m so excited …

Are you running into problems when it comes to delegating to your team? Today I am talking about the real reason why your team isn’t working and what you implement immediately to make it better.

As you begin to bring on …

Today I am chatting with prior CEO Roundtable member, Danielle Tucker. Danielle is the founder of Professional Speaker Websites. She helps build luxury websites for coaches and speakers who want to get paid to speak and …

Today’s episode is about creating more time. Time can be a touchy subject for many of the done-for-you service entrepreneurs I work with because it …

Today I am checking back in with Caroline Hull of Wild Home Podcasting. If you aren’t familiar with Caroline yet make sure to go listen to the other …

Every business is unique but when you’re building your done-for-you service-based business you might be curious, “how long will it actually take me to scale this business?” 

In this episode, I talk about the …