Episode 16: Arfon Williams, General Practitioner in Rural Wales – “When Crisis is the Mother of Invention”
Around the world there has been a crisis shortage of rural doctors. How did Arfon completely transform his practice when he became the “last man standing” in his community of 4500 patients? At the time, the GP surgery was topping the charts for all the wrong reasons, such as being named as “most likely to fail in North Wales” by a senior Health Board member. Dr. Williams had a choice to either call it a day, risking bankruptcy and the jobs of his staff, or finding a new way to provide a safe, comprehensive service to patients. He chose the latter. In this episode, hear the story of Dr. Williams and his staff about how they are not just surviving but thriving, managing a practice that is now more efficient than it was prior to the crisis.
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