Genna Gold is Yelp's Manager of Business Outreach. She hosts informational sessions and events with local business owners across North America to educate them on best practices for navigating the world of online reviews. She manages Yelp's North American local trade show and conference program regularly presents at industry conferences and delivers constructive feedback from the business community to the different divisions within Yelp. She also hosts a series of webinars about Yelp's free online tools, and produces informative content for Yelp's 'Blog for Business Owners'. Be sure to listen to this episode as you will get a peek behind the curtain of YELP!
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