Cover art for podcast The Winning Tactics

The Winning Tactics

85 EpisodesProduced by Adam SinkusWebsite

The Winning Tactics podcast is built on the foundations of providing the tools and tips you need to make your small to medium business successful. We talk to industry experts on how to build your business the right way. Your host Adam Sinkus brings his passion for helping people realize their full p… read more

About the Host

Adam Sinkus

Adam Sinkus


Operations and training are far from what they were 10 years ago.  With younger generations demanding more from employers than a paycheck, and companies expecting high-value innovative work to build and grow, reality has set in that many companies are finding out.  We need to manage a different way I have over 10 years of call center and BPO experience in training, operations, and quality that has helped me to navigate building successful teams.  Through effective leadership, I have helped improve employee retention, training effectiveness, customer experience, and employee experience. Training Management: I have a strong foundation in running high volume training programs.  I have helped to build, implement, and deliver new training programs, from content creation to training approach.  With existing programs, I have used the data to determine the effectiveness and provide root cause improvement directives to positively impact training outcomes. Operations Management: High performing teams are critical to organizational success.  That is why I take my passion around people and apply it to the businesses I work in.  While understanding budgets, KPI’s and Performance is important.  I have found that when you focus on people the rest falls into place.  That is why I take a people-first approach to operations management. Who I am: You can read my resume and get a great idea of what I have done, but the reality is people thrive on relationships.  That is why I feel it is important to know people on a more personal level.  So what you won’t find anywhere else but here is, I am passionate about technology, skiing, and my vinyl record collection.  I like to share those passions with my wife and 2 kids.  I also am proud to be finishing up my bachelor's degree this year. What I am about: I believe in building a legacy of who I am and what I am about.  That is why like a business I developed a personal vision and mission.  I use these to drive personal goals. Vision: Provide the tools and approaches to lead, educate, and improve people and organizations. Mission: Build a foundation for improvement in people, processes, and outcomes. My areas of Expertise: -Root Cause Analysis -Continuous Improvement -Business Strategy -Organizational Development -Training Development -Curriculum Design -Training Integrations -Leadership Development` -Culture Development -Coaching and Mentoring

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