"Our customer-centric culture is what we teach our clients to do in their own business, listen to the customer." ― Stephanie Rubio
In this week's episode, I share with you the single most important step in preparing and planning for a successful Holiday Marketing Season. Yes, things have changed - forever perhaps - but the basics stay the same and that is as true in 2020, as it was in 2015; the customer is still king. If you don't take the time to listen to your customer, trust that your competitors are.
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