The Real Conversations Podcast by Nokia
In our Real Conversations podcast, we bring together experts to explore how technology innovation can help solve the most critical challenges facing business, people, and the planet today. Join us and discover how we can realize the full potential of digital.
The Future of Customer Experience with Blake Morgan
There’s been a shift towards recognizing bricks and mortar retailers can’t compete with e-commerce giants, so they shouldn’t try, and that’s led to a focus on customer experience. For some retailers, the solution is technological. But no matter how much technology we throw at the future of retail, author and futurist Blake Morgan warns that companies that aren’t thoughtful about that customer experience will fail.
5G will usher in a new era of shopping for both consumers and retailers: https://ftr.bz/5Gretail/pod
The Future of Shopping in the Age of AI: https://ftr.bz/EP105/pod
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