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The Practitioner

48 EpisodesProduced by Chad MichaelWebsite

Inspections. Estimates. Supplements. Insurance Restoration strategies and tactics from Chad Michael, The Practitioner.

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February 22nd, 2024


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5 Tips To Improve Speed Of Insurance Claims Process

October 21st, 2021


The insurance claims process can be slow, but the contractor actually has more control over the the speed and timing than you might realize. Time is …

Why Don't Insurance Adjusters Approve Most Contractors Estimates? 5 Reasons

October 15th, 2021


Why don't insurance adjusters approve most contractor estimates? Here I discuss what I believe to be the five top reasons for insurance companies not agreeing with roofing contractors and insurance restoration …

Beat The Insurance Company At Their Own GAME

January 16th, 2021


If you're a roofing contractor, winning the game with insurance adjusters in the roofing business and insurance restoration general contracting …

How To Get Mortgage Company To Release Insurance Check FAST

January 14th, 2021


If the insurance claim pays out to the property owner and the mortgage company as the payees, how can you get the insurance check released from the mortgage company? Roofing contractors and insurance restoration …

Insurance Claim Supplement Advice For State Farm

January 13th, 2021


Insurance claim supplement advice SPECIFICALLY for State Farm Insurance. Roof damage, water damage, fire damage, hurricane damage, wind damage, hail damage claims with State Farm is a majority of what you will see …

If You Do This On Roofing Claims You Will LOSE

January 12th, 2021


If you do this on roofing claims - or water damage claims, hurricane claims, hail damage claims, wind damage claims, fire damage, etc. - you will lose and fail. It is so imperative that you first research the basic …

Insurance Adjuster Tries To BURN Roofing Contractor

January 11th, 2021


A roofing contractor - who is enrolled in my IES Certified training course - called me for advice because an insurance adjuster on one of his roofing …

Don't Fall For This Roofing TRAP

January 9th, 2021


Don't fall for this insurance claims roofing TRAP that insurance adjusters set. As a matter of fact, in this episode I talk about SEVERAL traps that insurance companies tend to set that roofing contractors need to …

How To Set Up A Supplement System | Insurance Claims

January 4th, 2021


Setting up a supplement system for roofing insurance claims and insurance restoration general contracting claims needs to be one of your top priorities right now. My advice is to set up a supplementing system made up of …

How Do I Get The Insurance Adjuster To Approve My Xactimate Estimate?

December 24th, 2020


Getting the insurance adjuster to approve your Xactimate estimate can be a complicated and difficult process. However, following a methodical …

Dominating Insurance Adjusters | Approval Tactics

December 24th, 2020


In this example, the insurance company sent another insurance adjuster to inspect the hurricane damaged property a second time and review my Xactimate estimate. Check out the strategy I used to get the adjuster to …

The Insurance Adjuster, The Property Owner And The Roofer

December 22nd, 2020


In this training session we discuss the insurance adjuster, the property owner, the roofer and the insurance restoration contractor. The roofing claim process starts with the property owner. The roofing contractor needs …

Meeting The Insurance Adjuster | Winning More Approvals

December 20th, 2020


Meeting with the insurance adjuster for a roofing job or other type of insurance restoration project is a required and very important aspect of being an insurance restoration contractor. How you play that game is what …

Adjuster Arguments | Let The Game Come To You

December 17th, 2020


When interacting with insurance adjusters, there is no need for arguments. Let the game come to you. When handling insurance restoration jobs and roofing jobs, let the insurance adjuster make the first move. Then you …

Insurance Companies Paying For Covid Compliance Line Items

December 15th, 2020


It's true that insurance adjusters and insurance companies are approving and paying for Pandemic "Compliance" Xactimate Line Items. Let's discuss …

Approval Strategies | Questions Answered

December 10th, 2020


In this private company training video we cover a wide range of insurance restoration claim topics and approval strategies for overcoming insurance adjusters in an extensive questions and answers session. We talk …

Defeating Insurance Adjusters | The Winning Process

December 4th, 2020


Defeating insurance adjusters and gaining more insurance claim approvals for your roofing and insurance restoration jobs is complicated, difficult …

Selling The Job | The Sales Pitch Explained

December 3rd, 2020


Selling the job is obviously one of the most crucial factors to a roofing contractor or insurance restoration general contractor's success. Let's cover and break down how to combine your inspection and investigation …

Approval Tactics - Arguing With Insurance Adjusters

September 18th, 2020


I took a client call yesterday and thought I'd share the content, as we covered so many valuable subjects through the course of an hour, such as how to get overhead and profit approved, overcoming insurance engineer …

Commercial Roofing Insurance Claims

September 11th, 2020


Advice on how to obtain and sign commercial roofing insurance jobs and other commercial insurance restoration jobs. Tips on getting roofs approved for replacement that were previously only approved by the insurance …

Debating With Insurance Adjusters | Winning Arguments

September 10th, 2020


Winning arguments and rebuttals for debating with insurance adjusters. In this episode I cover lots of strategies and tactics for roofing contractors and insurance restoration contractors, such as: how to get waste …

Xactimate Estimate Tips | Handling Insurance Adjusters

September 5th, 2020


In this episode I cover Xactimate tips, handling insurance adjusters, building codes, when to send your Xactimate damage estimate to the insurance company, who to send it to, the order of your insurance restoration …

Insurance Restoration Fundamentals

September 3rd, 2020


The three phases of the Insurance Restoration Industry broken down into mitigation, contents and reconstruction. This is important for all insurance restoration contractors - including roofing contractors - to know and …

Meeting With Homeowner | State Farm Fire Claim

August 23rd, 2020


I was recently hired by a homeowner in the Los Angeles, California area to help him with the construction repair estimating process for a fire damage claim with State Farm Insurance. He is acting as his own general …

Setting Up The Supplementing Process | Insurance Claims

March 27th, 2020


The Supplement Process for Insurance Restoration Contractors and Roofing Contractors. Invoicing and invoice management process for a large insurance restoration contracting and roofing contracting company.

5 Things Contractors Can Do During This Crisis

March 23rd, 2020


What can Insurance Restoration Contractors and Roofing Contractors do during this crisis. 5 things a contractor can do to survive and thrive. This …

Does Xactimate Pay Enough Money?

March 23rd, 2020


Xactimate pricing for insurance repair jobs. Does Xactimate software pay enough money on insurance claims? My short answer is YES, but please allow me to explain. Many roofing contractors and restoration contractors get …

Building Codes For Insurance Jobs

March 19th, 2020


The Code Game... Using building codes to gain higher insurance approvals on roofing and other insurance repair jobs. Learn how to understand certain parts of the International Code Council (ICC) building codes: the …

What Is It That You DO, Chad Michael?

January 17th, 2020


Armando Jacox of the "Roofing It" Podcast has Chad Michael as his guest in Denver, Colorado to share his personal story. Chad also explains what it …

Depreciation And Deductible Tactics

January 10th, 2020


Understanding the ins and outs of recoverable depreciation versus non-recoverable depreciation -as well as how property insurance deductibles are …

How To Get Overhead And Profit Approved | Insurance Claims

January 8th, 2020


Are you struggling with insurance adjusters not approving overhead and profit (O&P) on your insurance jobs? The standards and "unwritten rules" …

Insurance Adjuster Denied Roof Damage?

January 8th, 2020


What should you do when the insurance adjuster denies roof damage? One broken roof tile? Discontinued? Damaged soft metals? Are they saying that the …

How To Handle Insurance Adjuster Meetings

November 2nd, 2019


Tips, strategies and advice for how to conduct meetings in the field with insurance adjusters. The roofing contractor or insurance restoration has a contractual obligation to perform all repairs that are prescribed by …

Emergency Repairs Packing & Moving | Xactimate

November 1st, 2019


Many restoration contractors and roofing contractors leave money on the table, when it comes to contents packing, storing and cleaning. Also, knowing the fundamentals of water mitigation, fire mitigation and insurance …

How Much Per Square For Roofing Jobs?

October 31st, 2019


Roofing contractors often refer to the price of their services in "per square" terms. Everyone seems to be focused on how much per square a roof …

How To Legally COVER The Deductible

October 30th, 2019


Is it possible to legally "COVER" the insurance deductible? Actually, yes, it is! But it absolute depends on how it is done. There are many methods …

Responding to Insurance Adjusters

October 18th, 2019


Strategies for insurance repair contractors to respond to insurance adjusters for better approvals on property insurance claims. Tips and advice for roofing contractors, mitigation contractors and insurance restoration …

Investigation Before Inspection & Xactimate Estimate

September 11th, 2019


Too many insurance restoration contractors fail to investigate the available data for insurance repair jobs, before rushing out to the damaged property to conduct an inspection and complete an Xactimate estimate. A …

Getting Overhead & Profit Approved on Roof Claims | Adjuster Rebuttals

September 11th, 2019


Featuring a questions and answers session with roofing contractors and Chad Michael, The Practitioner, on insurance adjuster rebuttals in getting overhead and profit (O&P) and Xactimate estimates approved on …

How to Control the Insurance Adjuster

September 6th, 2019


How to handle the insurance adjuster appointment and take control of the situation. When meeting with a field insurance adjuster and compiling your …

Roof Tarps - Insurance Company Approved

September 3rd, 2019


It is perplexing to me how many roofing contractors, general contractors, restoration contractors, public adjusters, insurance adjusters and property owners aren't FIRST focusing on protecting properties after a …

Insurance Adjuster Rebuttals

August 29th, 2019


Insurance Adjuster Rebuttals | Ridge, Starter, Waste, O&P and More

What do you do when the insurance adjuster says they don't want to pay for items on your Xactimate repair estimate? Ridge caps, starter, waste …

Preparing The Customer For Insurance Process

June 18th, 2019


Is your customer on your team? Are you on the same page? Signing a new customer to a roofing sales (or insurance restoration sales) contract is a …

Tarp Tactics For Large Profits In Xactimate

June 14th, 2019


Property owners have the obligation of immediately mitigating damages. Tarping a roof 100% can be a great profit generator for roofing contractors, and can help win more roofing jobs. Xactimate pays quite a bit when …


June 13th, 2019


Welcome to another episode of The Practitioner Podcast! Xactimate pays significantly less and is not correct in many of its default trade settings in …

When Should I Send The Xactimate Estimate?

April 12th, 2019


In this episode we address questions from the community with our guest, Brian Macdonald. Questions include: "When should I send the Xactimate …

Three Phases of the Insurance Restoration Industry

March 5th, 2019


Mitigation, Contents and Reconstruction. This episode takes a deep dive into the three phases of the insurance restoration industry. There are many professionals in the industry who specialize in these various …

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