Attention, managers and leaders: Your customers are trying to talk to you. Are you listening? Customer feedback is the most powerful insight you’ll get on your business, and how you respond to it will determine the trajectory of your brand perception. It’s more powerful than any marketing effort you ever do! Tune into this episode to hear how to use feedback to make your business explode and three brands that exemplify how to (and how not to) react to what customers are saying.
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