The New Bureaucrat

J. Chris Bernard is passionate about ending child hunger in Oklahoma. The state is committed to leveraging the power of collaboration to solve hunger …

David Kilgore is a communicator. In leading his 600+ employees he spends a lot of time breaking down walls because he believes it is important to enjoy work while acknowledging the impact it has on the children and …

Innovation is key to state government, and California's model program, Innovation Playbook for Government Change Agents (Cal-IPGCA), is entering its 10th year. Program Chair and IPGCA founder Bekah Christensen leads the …

Justin Brown is an energetic, passionate innovator focused on going at the root causes of poverty. A former CEO, Justin fully recognizes new …

Kathleen Webb has gone from theory to practice, moving from her role as Director of Performance Improvement for the California Government Operations …

The Environmental Council of the States (ECOS) held a session on using podcast to help tell the story of the work states are doing on the environment -- and we recorded the virtual session live as a podcast! Why not! …

Technology during the pandemic enabled everything from working at home to vaccine distribution to rapid application of intelligent “bots” to help …

The Environmental Council of the States is doing what the founding fathers dreamed of, making sure the collective learning of the 50 states gets …

Driven to spend her life making a difference, former Washington State Governor Chris Gregoire started life from humble beginnings and went on to impact tens of millions of lives not only in her home state, but across …

Arizona Dept of Environmental Quality has dramatically increased environmental outcomes, delivered award-winning online services, and kept agency costs flat because of a deep commitment to implementing Lean. Misael …

In the Air Force Bryan Snoddy picked up a passion for process, emerging from law school and ending up in state service in Texas, he works to take his …

Henry Darwin, Chief Operating Officer for the U.S. Environmental Protection Agency, tells his story of implementing Lean first in the Arizona Department of Environmental Quality, then statewide for the Governor of …

As our cities and nation’s capital are being boarded up for fear of violent reaction to the election, so many people are feeling the stress that …

Butch Eley, Commissioner, Department for Finance and Administration, under Governor Bill Lee of the State of Tennessee, shares how the state has worked across its 95 counties to strike the right balance for protecting …

Adam C. Jarvis, Deputy Director of Governor Bill Lee’s Office of Customer Focused Government, is passionate about the inspiration that comes from being focused on seeing citizens who receive services from the state as …

Paul, Connecticut Governor Ned Lamont’s Chief of Staff, stepped into the role a week before the pandemic arrived in his state. While just prior to …

Drew, Missouri’s Chief Operating Officer, shares the stories of how earlier investments in leadership and management have accelerated the state’s ability to move quickly to address the challenges of the pandemic. …

Kristen has built a reputation as a remarkably clear thinker. She articulates a way of solving problems that drives to the core of the problem based …

Minnesota State Government doesn’t have to worry when its director of the state’s Office of Continuous Improvement shows up at any one of its 24 …

Dr. Brown is an African American man with a highly integrated life history. I grew up in all-white Milwaukie, Oregon, a suburb of Portland. This is a conversation between one black man and one white man about the …

Oregon is using the power of longitudinal data to begin a long-term journey to identify -- as early in childhood as possible -- those most likely to struggle in life. The data gives the state the ability to identify …

Bringing his experience as a lawyer, former naval officer and business executive in high tech, Jason Jackson joined Nebraska Governor Pete Ricketts with a strategic eye on talent. Jason is working strategically through …

As the pandemic disrupts the daily living of the human species, government leaders are scrambling to flatten the curve. The key is to be able to see what’s happening and use data in ways that informs action. Dr. …

Few states have the organizational fortitude and support it takes to overhaul the structure of state government. Arkansas is well into the process of …

No single individual has done more to help government leaders understand their most complex problems, visualizing them in time and space, than Jack Dangermond. Growing up on a family nursery, and studying landscape …

After many trips to the library in the early 1980s studying what drives productivity, Norm Bodek began taking American Executives on study missions to Japan. Now, 50 years and more than 80 study missions later, his …

Oregon Correctional Enterprises (OCE) is one of the most admired operations of its kind in the county – and now in the world. The organization Ken …

No state has made a more substantial and broad investment in educating their people than Missouri. Meet Drew Erdmann, Governor Mike Parson’s chief operating officer and the chief advocate for transformation through …

As chief of staff to then newly elected Governor Jay Inslee, Dr. Mary Alice Heuschel led the creation, launch and management of Results Washington. …

A Lean expert with a background as a general manager in the aerospace industry, Mike succeeded in blending managerial science and behavioral science to the benefit of the children of Arizona. Recently named director of …

Governor Ducey set in motion the design and launch of his Arizona Management System by engaging his entire cabinet and policy staff in setting goals …

Robert Shea worked in the U.S. Senate to design a comprehensive program for improving performance for the sprawling Federal Government. Shea went on to serve in The White House's Office of Management & Budget as …

Fariborz Pakseresht is an insightful leader who understands the process of transforming organizational culture. His leadership is insightful, his …

Business has a single measure of success: Profits. But a city or state has dozens of critical measures and so managing government is complex work. …

Former Maryland Governor Martin O'Malley shares structure, stories, and lessons about what he sees as the answer to a crisis in western democracy. In this episode he talks about the kind of people he looked to bring …

Former Maryland Governor Martin O'Malley leveraged the management methods proven by NYPD to cut crime by more than half -- across all aspects of government -- first as mayor of Baltimore and then as governor. His …

The New Bureaucrat, is a serious – and sometimes not so serious – look at the inside job of transforming government. You will meet and get to know people, people like you, people who are changing government. I will get …