Cover art for podcast The New Bureaucrat

The New Bureaucrat

37 EpisodesProduced by John BernardWebsite

The New Bureaucrat, is a serious – and sometimes not so serious – look at the inside job of transforming government. You will meet and get to know people, people like you, people who are changing how government works. We’ll talk about the struggle, the obstacles, the commitment it takes to persist. … read more

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J. Chris Bernard – Childhood Hunger, A Solvable Problem?

January 19th, 2022


J. Chris Bernard is passionate about ending child hunger in Oklahoma. The state is committed to leveraging the power of collaboration to solve hunger …

David Kilgore – On Being Approachable

December 9th, 2021


David Kilgore is a communicator. In leading his 600+ employees he spends a lot of time breaking down walls because he believes it is important to enjoy work while acknowledging the impact it has on the children and …

Bekah Christensen – Unleashing Innovation

August 27th, 2021


Innovation is key to state government, and California's model program, Innovation Playbook for Government Change Agents (Cal-IPGCA), is entering its 10th year. Program Chair and IPGCA founder Bekah Christensen leads the …

Justin Brown – Transformation and Poverty

July 29th, 2021


Justin Brown is an energetic, passionate innovator focused on going at the root causes of poverty. A former CEO, Justin fully recognizes new …

Kathleen Webb - From Theory to Practice at Cal DMV

June 8th, 2021


Kathleen Webb has gone from theory to practice, moving from her role as Director of Performance Improvement for the California Government Operations …

ECOS – Live podcast about podcasting

March 31st, 2021


The Environmental Council of the States (ECOS) held a session on using podcast to help tell the story of the work states are doing on the environment -- and we recorded the virtual session live as a podcast! Why not! …

Doug Robinson – The Agile State CIO

March 4th, 2021


Technology during the pandemic enabled everything from working at home to vaccine distribution to rapid application of intelligent “bots” to help …

Patrick McDonnell – The Power of Sharing Knowledge

January 25th, 2021


The Environmental Council of the States is doing what the founding fathers dreamed of, making sure the collective learning of the 50 states gets …

Governor Chris Gregoire – Getting government focused on results

January 4th, 2021


Driven to spend her life making a difference, former Washington State Governor Chris Gregoire started life from humble beginnings and went on to impact tens of millions of lives not only in her home state, but across …

Misael Cabrera – The urgent need for excellence in government

December 22nd, 2020


Arizona Dept of Environmental Quality has dramatically increased environmental outcomes, delivered award-winning online services, and kept agency costs flat because of a deep commitment to implementing Lean. Misael …

Bryan Snoddy – Civil Rights: Listening to the voices of the unheard

November 27th, 2020


In the Air Force Bryan Snoddy picked up a passion for process, emerging from law school and ending up in state service in Texas, he works to take his …

Henry Darwin – Leading Lean from the Top at the EPA

November 9th, 2020


Henry Darwin, Chief Operating Officer for the U.S. Environmental Protection Agency, tells his story of implementing Lean first in the Arizona Department of Environmental Quality, then statewide for the Governor of …

Dr. Joseph Bernard – 2020 election stress relief

November 3rd, 2020


As our cities and nation’s capital are being boarded up for fear of violent reaction to the election, so many people are feeling the stress that …

Butch Eley – Healthy people and healthy businesses

November 2nd, 2020


Butch Eley, Commissioner, Department for Finance and Administration, under Governor Bill Lee of the State of Tennessee, shares how the state has worked across its 95 counties to strike the right balance for protecting …

Adam C. Jarvis – Putting the customer front and center

October 26th, 2020


Adam C. Jarvis, Deputy Director of Governor Bill Lee’s Office of Customer Focused Government, is passionate about the inspiration that comes from being focused on seeing citizens who receive services from the state as …

Paul Mounds, Jr. – How people have stepped up to fight Covid-19

October 20th, 2020


Paul, Connecticut Governor Ned Lamont’s Chief of Staff, stepped into the role a week before the pandemic arrived in his state. While just prior to …

Drew Erdmann – Transformation in a time of great challenge

October 12th, 2020


Drew, Missouri’s Chief Operating Officer, shares the stories of how earlier investments in leadership and management have accelerated the state’s ability to move quickly to address the challenges of the pandemic. …

Kristen Cox – TOC: Which problems to ignore and which problems matter

October 5th, 2020


Kristen has built a reputation as a remarkably clear thinker. She articulates a way of solving problems that drives to the core of the problem based …

Joe Raasch -- Solve Problems, Don't Preach Lean

September 3rd, 2020


Minnesota State Government doesn’t have to worry when its director of the state’s Office of Continuous Improvement shows up at any one of its 24 …

Black Man/White Man, A Conversation

July 29th, 2020


Dr. Brown is an African American man with a highly integrated life history. I grew up in all-white Milwaukie, Oregon, a suburb of Portland. This is a conversation between one black man and one white man about the …

Dr. Paul Bellatty -- The Power of Data to Transform Lives

May 18th, 2020


Oregon is using the power of longitudinal data to begin a long-term journey to identify -- as early in childhood as possible -- those most likely to struggle in life. The data gives the state the ability to identify …

Jason Jackson - Strategic Talent Strategy

March 30th, 2020


Bringing his experience as a lawyer, former naval officer and business executive in high tech, Jason Jackson joined Nebraska Governor Pete Ricketts with a strategic eye on talent. Jason is working strategically through …

Dr. Este Geraghty – Leveraging Data to Fight COVID-19

March 21st, 2020


As the pandemic disrupts the daily living of the human species, government leaders are scrambling to flatten the curve. The key is to be able to see what’s happening and use data in ways that informs action. Dr. …

Amy Fecher – The Wholesale Reorganization of State

March 13th, 2020


Few states have the organizational fortitude and support it takes to overhaul the structure of state government. Arkansas is well into the process of …

Jack Dangermond – Using Data to See Patterns, Connections and Relationships

February 19th, 2020


No single individual has done more to help government leaders understand their most complex problems, visualizing them in time and space, than Jack Dangermond. Growing up on a family nursery, and studying landscape …

Norman Bodek – The Godfather of Lean in the U.S. on Respect for People

January 27th, 2020


After many trips to the library in the early 1980s studying what drives productivity, Norm Bodek began taking American Executives on study missions to Japan. Now, 50 years and more than 80 study missions later, his …

Ken Jeske – Changing the Lives of Adults in Custody

January 14th, 2020


Oregon Correctional Enterprises (OCE) is one of the most admired operations of its kind in the county – and now in the world. The organization Ken …

Drew Erdmann – Missouri’s transformation through education

December 31st, 2019


No state has made a more substantial and broad investment in educating their people than Missouri. Meet Drew Erdmann, Governor Mike Parson’s chief operating officer and the chief advocate for transformation through …

Dr. Mary Alice Heuschel, Results Washington

December 15th, 2019


As chief of staff to then newly elected Governor Jay Inslee, Dr. Mary Alice Heuschel led the creation, launch and management of Results Washington.

Mike Faust on Improving Child Safety

November 12th, 2019


A Lean expert with a background as a general manager in the aerospace industry, Mike succeeded in blending managerial science and behavioral science to the benefit of the children of Arizona. Recently named director of …

Governor Doug Ducey and the Arizona Management System

November 6th, 2019


Governor Ducey set in motion the design and launch of his Arizona Management System by engaging his entire cabinet and policy staff in setting goals …

Robert Shea, Architect of Government Performance & Results Act

October 23rd, 2019


Robert Shea worked in the U.S. Senate to design a comprehensive program for improving performance for the sprawling Federal Government. Shea went on to serve in The White House's Office of Management & Budget as …

Fariborz Pakseresht, Oregon's Director of the Department of Human Services

October 23rd, 2019


Fariborz Pakseresht is an insightful leader who understands the process of transforming organizational culture. His leadership is insightful, his …

Michael J. Jordan, The State Chief Operating Officer

October 23rd, 2019


Business has a single measure of success: Profits. But a city or state has dozens of critical measures and so managing government is complex work. …

Governor Martin O'Malley PART TWO

October 23rd, 2019


Former Maryland Governor Martin O'Malley shares structure, stories, and lessons about what he sees as the answer to a crisis in western democracy. In this episode he talks about the kind of people he looked to bring …

Governor Martin O'Malley PART ONE

October 23rd, 2019


Former Maryland Governor Martin O'Malley leveraged the management methods proven by NYPD to cut crime by more than half -- across all aspects of government -- first as mayor of Baltimore and then as governor. His …


October 23rd, 2019


The New Bureaucrat, is a serious – and sometimes not so serious – look at the inside job of transforming government. You will meet and get to know people, people like you, people who are changing government. I will get …

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