Cover art for podcast The MoneyPot

The MoneyPot

94 EpisodesProduced by Rachel Morrissey, Roland Bodenham, Sanjib Kalita,Website

Welcome to The Moneypot, the podcast from Money20/20.   Money is Changing.   Know More.


Learning More about Understanding the Customer - #CallMeByMyName

Customer centricity is central to fintech innovation and lately groups of digital first banks have sprung up addressing the needs of different underserved communities.     Daylight, a neobank aimed at serving LGBT+ communities, is changing the game when it comes to understanding the customer.   Using both market research and personal experience,  Co-Founders Rob Curtis and Billie Simmons, are applying common sense and a humane approach to creating a better customer experience.   They are now calling on the entire industry to shift their practices by starting the Call Me By My Name campaign to ask that financial services adopt those practices industry wide.  

Guests:   Rob Curtis, CEO and Co-Founder, Daylight

Billie Simmons, Co-Founder and Chief of Staff, Daylight

Hosts: Gary Dempsey,  Content Leader, Money20/20 EU

Kisha Allison, Head of Content, Money20/20 USA

Producers:  Roland Bodenham, Senior Video Producer and Podcast Lead,  Ascential

Rachel Morrissey,  Producer, Money20/20 

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