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The Guiding Voice

460 EpisodesProduced by Naveen Samala & FriendsWebsite

We drive conversations that matter, conversations that add value to your life and your career. Listed in the Global TOP 2.5%, through The Guiding Voice, we enable Successful leaders to share knowledge and wisdom with the world. We are on a mission to shape the lives and careers of millions across th… read more


CAREERS in Service Delivery & Operations | Sagar Deshpande | TGV Episode #53

In this episode #53, the hosts Naveen Samala & Sudhakar Nagandla have interacted with another guest Sagar.

Sagar Deshpande is currently working with a major global e-commerce giant, and is based out of Pune. Sagar spent 12 years in various roles in operations / tech support and implementation space with organizations like ADP, CDK Global. Out of which 5 years in various leadership roles.

He is Six Sigma GB Certified & ITIL Certified. Sagar has Advanced Bronze Communicator Certified in Toastmasters

PG Program in Business Analytics and Business Intelligence, from University of Austin Texas.

Sagar’s Insights:

  • Sagar’s career journey
  • Service Delivery in General Terms
  • Growth path in Service Delivery roles
  • How Service Delivery is different from Engineering and R&D
  • Are Engineers paid more than Service Delivery/Operations roles?
  • Who should get in to Service Delivery & Operations?
  • Tips for students & Young professionals to grow in careers

Enjoy the episode!

Sagar’s LinkedIn Profile:

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#servicedelivery, #operations, #customerservice, #customerexcellence, #ops, #itil, #technologies,  #careerguidance, #mentorship, #careerpath, #progression, #management, #leadership, #crisis, #job, #midcareer, #youngprofessionals, #careergraph, #TGV, #theguidingvoice

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