The Elliott Confidential Podcast
A podcast by consumer advocate Christopher Elliott. For more information and to get exclusive early access, go to Elliott Confidential: https://elliottconfidential.com
How airlines plan to keep $13 billion of your money
It was a gift that seemed too good to be true. During the early days of the pandemic, the airline industry offered passengers who wanted to cancel their flights a generous ticket credit, valid for up to 24 months. It also revoked many of its hated ticket change fees. And guess what? It was too good to be true. (Thanks to Podington Bear for the music and Iden Eliopoulos for the editing.)
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