A podcast by consumer advocate Christopher Elliott. For more information and to get exclusive early access, go to Elliott Confidential: https://elliottconfidential.com
Nine million airline passengers. That's how many people had a problem with a ticket refund last year, according to new numbers reported by the Department of Transportation (DOT). A staggering 89,518 people wanted their money back from an airline in 2020 -- a 5,687 percent increase from the previous year. But that figure, which is thought to represent only 1 percent of overall airline refund complaints, suggests nearly 9 million Americans had an airline refund complaint last year.
(Thanks to Podington Bear for the music and Iden Eliopoulos for the editing.)--- Send in a voice message: https://podcasters.spotify.com/pod/show/christopherelliott/message
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