Cover art for podcast The ConversAItion

The ConversAItion

38 EpisodesProduced by Interactions LLCWebsite

A podcast airing viewpoints on the impact of AI on business and society.

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Fueling Federal Initiatives With AI

June 14th, 2022


For more than 40 years, Maximus, the government IT service management company, has partnered with state, federal and local agencies to build …

Backstage With Spotify: How the Audio Giant Uses AI to Tune Business Processes and Employee Skillsets

May 10th, 2022


Spotify is one of the world’s largest audio streaming platforms, with more than 400 million active monthly users worldwide. Behind the scenes, Global Head of Intelligent Automation Sidney Madison Prescott leverages RPA, …

How Shopify’s Data-Informed Approach Empowers Entrepreneurs

April 26th, 2022


Shopify is a multinational e-commerce platform that helps 1.7M+ merchants across 175 countries build and manage their businesses. As VP of Data …

How UPS Leverages AI to Level Up Logistics

April 12th, 2022


UPS delivers nearly 25 million packages and documents every day. While the process seems near-effortless, AI is hard at work behind the scenes to ensure the reliability consumers have come to expect. Today on The …

How Lyft Revolutionizes Ridesharing With Machine Learning

March 29th, 2022


Lyft, the popular ridesharing company, has powered on-demand transportation for over a decade—and AI has been along for the ride from the start. This …

How Moderna’s AI Infrastructure Is Revolutionizing Vaccine Development, Drug Discovery And More

December 14th, 2021


Most are familiar with the name Moderna and its landmark role in developing one of the first COVID-19 vaccines, but few know how the company …

Unpacking The Technology Behind User-Centric Conversational Design

November 30th, 2021


Susan Hura is a renowned speech technology expert and user experience designer with more than 35 years of experience in the linguistics field. She …

AI and Online Dating: Tinder’s Match Made in Heaven

November 16th, 2021


Tinder, the popular dating app that brought the phrase “swipe right” into the mainstream, has been helping people connect online since 2012. This …

How Redfin Uses AI to Help Buyers Find Their Dream Home

November 2nd, 2021


Redfin is a real estate brokerage that combines AI-powered insights and agent savvy to make the home buying and selling process easier, faster and …

Looking Beyond the Resume With pymetrics

October 19th, 2021


pymetrics is a talent-matching platform that leverages AI and behavioral neuroscience to pair people with job openings that best fit both their professional skill set and their raw human potential. This week on The …

How Duolingo Democratizes Language Learning With AI

October 5th, 2021


Duolingo, the hallmark language-learning platform, is on a mission to make education accessible to all—and leverages AI to make that education as …

Using AI to Make Mental Health Care Radically Accessible

July 13th, 2021


Woebot, an AI-powered chatbot that engages patients to provide real-time mental health support, exchanges 4.7 million messages with people every week in more than 130 countries around the world. Founder and President …

How Credit Karma is Demystifying Personal Finance with AI

June 29th, 2021


This week on The ConversAItion, Jim chats with Supriya Gupta, Senior Product Director and Head of Recommendations at Credit Karma, a personal finance …

How Hopper Optimizes Travel Booking With AI

June 15th, 2021


Hopper is on a mission to make travel booking more seamless and flexible with personalized, data-driven recommendations. President of Fintech & Data at Hopper Ella Alkalay Schreiber joins The ConversAItion to …

Stitch Fix Unravels the AI Behind Personalized Styling

June 1st, 2021


Stitch Fix, a popular online styling service that delivers curated clothing choices to 3.9 million customers, has pioneered AI-powered personalized …

Zoox Pops the Hood on the AI Behind Self-Driving Cars

May 18th, 2021


We hear a lot about autonomous vehicles these days, but they remain a black box for most. This week on the ConversAItion, Jim sits down with Janek …

How The Trevor Project Uses Intersectional AI For LGBTQ Suicide Prevention

May 4th, 2021


Amidst the widespread uncertainty of the pandemic and political and social turmoil of 2020, The Trevor Project—the world's largest suicide prevention …

Leveraging big data for good with Susan Etlinger

April 20th, 2021


Renowned AI and big data thought leader and analyst Susan Etlinger kicks off Season 4 of The ConversAItion with a discussion on creating human-centric, responsible AI. She’ll share insight into her work at Altimeter and …

Unlocking the potential of intelligent automation with Pascal Bornet

December 22nd, 2020


Author and renowned thought leader Pascal Bornet joins The ConversAItion to discuss the growing role of intelligent automation in business. He breaks …

Salesforce’s Brian Solis on Digital Darwinism and continuous innovation

December 8th, 2020


Bestselling author, digital anthropologist and Global Innovation Evangelist at Salesforce Brian Solis has dedicated his career to helping businesses …

How Powers Truly Smart Homes

November 24th, 2020


As we collectively spend more time around the house, demand for smart home products is surging—and, a voice-controlled home automation …

Pinterest Powers Content Personalization with AI

November 10th, 2020


Pinterest is known for its image-centric discovery platform; but with billions of Pins, it takes a very powerful AI engine to create a relevant, …

How AI & Automation Power Remote Learning

October 27th, 2020


With the rise of virtual and hybrid learning, educators are leaning on technology—including AI—more than ever to deliver exceptional classroom … Leverages AI as Business Blooms

October 13th, 2020


With most in-person celebrations off the table, people nationwide are leaning on contactless gift-giving to stay connected to families and friends …

Adam Oliner: How AI Keeps Companies Connected At Home

September 29th, 2020


Season 3, which will explore AI at home, kicks off with a conversation with Adam Oliner, Head of Machine Learning at Slack. In this episode, Jim and …

Dave Touretzky: Teaching Kids AI in School

July 7th, 2020


How should kids learn about AI? Jim is joined by Dave Touretzky, professor of computer science and researcher on AI in education, to explore the …

Elan Mosbacher: SpotHero Brings AI to Parking

June 23rd, 2020


Smarter parking, data-driven pricing, industry transformation—Jim speaks with Elan Mosbacher, SVP of Strategy and Operations at SpotHero, about how AI adoption is transforming the parking industry for consumers and …

Tomas Chamorro-Premuzic: Unlocking Employee Potential with AI

June 9th, 2020


People analytics, personality profiling, overcoming biases—Jim discusses AI in hiring with Tomas Chamorro-Premuzic, a professor and Chief Talent Scientist at staffing firm ManpowerGroup. They delve into how AI is …

Alexandra Deschamps-Sonsino: Smarter Homes with IoT

May 26th, 2020


Smart homes, IoT education, sustainable living—Jim is joined by IoT expert and entrepreneur Alexandra Deschamps-Sonsino to talk about all things “living with tech.” Specifically, they unpack the history and future of …

Michael Littman: Humanity-Centered Robotics

May 12th, 2020


How can robots can work best with humans? Jim and guest Dr. Michael Littman discuss everything from robotics design to how humans can play a role in …

Louis Rosenberg: Making Groups Smarter with AI

April 28th, 2020


Jim is joined by Louis Rosenberg, prolific inventor and the founder and CEO of Unanimous AI, a company that uses AI to amplify the intelligence of …

Karen Hao: Reporting on AI Amid COVID-19

April 14th, 2020


Season two kicks off with Karen Hao, Senior AI Reporter at MIT Technology Review. In this episode, Karen and Jim explore the role of the media in …

Thomas Arnold: Ethical Human-Robot Interactions

December 10th, 2019


Jim explores ethical robot design with Thomas Arnold of the Tufts University Human-Robot Interaction Lab. Recorded in front of a live audience, they …

Tom Davenport: AI & the Future of Work

November 12th, 2019


Jim speaks with a renowned expert on digital business, Tom Davenport, about everything from AI and the fear of job displacement to employability in …

Jim Kennelly: AI & Voice in Entertainment

October 29th, 2019


In this episode, Jim explores the role of AI in voice casting with Jim Kennelly, owner of Lotas Productions, an audio recording studio that offers …

Susse Jensen: Voice & Designing for Inclusivity

October 15th, 2019


In this episode, Jim speaks with Susse Jensen, Senior Experience Designer at Adobe, about the growing importance of voice interface design. They …

Gabriel Skantze: Social Robots & the Uncanny Valley

October 1st, 2019


Jim and Gabriel talk social robots, AI-powered robots that look and communicate like humans. They discuss their development, applications and how people building them can navigate the creep factor. Gabriel is a …

Rob Atkinson: AI Adoption & the Innovation Cycle

September 10th, 2019


Tech enthusiast Jim Freeze kicks off his deep exploration of AI with innovation expert Rob Atkinson. They cover the history of innovation, apprehension around AI at work, and the importance of education and training in …

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