00:00 Jeff Klee's background
02:20 Brick and mortar to 800 number
03:30 Human element of online business
05:30 Customer service as a differentiator
07:20 Decision to accept bitcoin back in 2013
09:10 Bitcoin customers are loyal, profitable, helpful
11:40 Cons of dealing with cryptocurrency as a business
15:05 Biggest disappointment is crypto lacking as a form of payment
17:45 Taking a variety of cryptos and fees
19:45 Which cryptos are most used
20:50 Benefits of taking crypto for businesses
24:45 Does Jeff Klee dabble in crypto personally?
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