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The Business of Healthcare with Tara Humphrey

189 EpisodesProduced by Tara HumphreyWebsite

Tara Humphrey looks behind-the-scenes at the business side of healthcare by talking to NHS and private healthcare leaders. And, throughout this podcast, she also shares her own project management and leadership insights.Tara has an MBA in Healthcare Leadership and Management and Leadership. She is t… read more


#39: Community Pharmacy with Shilpa Shah

Shilpa Shah is a pharmacist and is the CEO of Kent Local Pharmaceutical Committee (Kent LPC). She has many years of experience working as a Pharmacist and is so passionate about Community Pharmacy.

Shilpa joins me to talk about the role of the pharmacist and of local pharmacies. She shares what she is doing as a leader in her relatively new role as CEO and the ways she approaches engagement and productivity. We talk about some of the challenges she has encountered in her career, and what she has done to overcome them. This episode was recorded in March 2020, when the impact of Coronavirus was starting to be felt, and Shilpa touches on some of the ways that pharmacies have been adapting.


“I’d like everyone listening to this podcast to pop into their local pharmacy so they can find out for themselves about all the amazing things your community pharmacy can do – I think you’d be surprised.” Shilpa Shah


This week on The Business of Healthcare:

  • What the role of the Pharmacist is.
  • What the role of community pharmacy is.
  • Ways Shilpa leads in her role as CEO.
  • Approaches to engagement
  • How to set up your day to be as productive as possible
  • Challenges she has encountered and how to overcome them.
  • Qualities needed in a leader.
  • How to be approachable and confident as a leader.


Connect with Shilpa Shah:

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

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