Cover art for podcast The Business of Healthcare with Tara Humphrey

The Business of Healthcare with Tara Humphrey

189 EpisodesProduced by Tara HumphreyWebsite

Tara Humphrey looks behind-the-scenes at the business side of healthcare by talking to NHS and private healthcare leaders. And, throughout this podcast, she also shares her own project management and leadership insights.Tara has an MBA in Healthcare Leadership and Management and Leadership. She is t… read more

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#16: Influencing a Culture to Speak Up with Allison Hawes

BH016 - Influencing a Culture to Speak Up

Allison Hawes is a Freedom to Speak Up Guardian who currently works at the Sussex Community NHS Foundation Trust. She has over thirty years of experience in the healthcare field, serving as a coach, mentor, facilitator, and senior nurse. Allison holds a Master of Science from the University of Surrey, where she also received a degree as a Specialist Community Public Health Nurse. Allison’s work as a Freedom to Speak Up Guardian involves supporting employees in resolving workplace concerns by facilitating communication and empowering a positive professional environment for all.

 

Allison joins me today to discuss her role as a Freedom to Speak Up Guardian and the specifics of how her role helps mitigate “blame culture” and promote a culture of organizational improvement and professional development. She shares the need for employees to feel that their voices are appreciated, the importance of employee wellbeing, and how her role as a Guardian can help bridge the divide between managers and employees. Allison also reveals the most common workplace concerns her constituents face and the responsibility we all have to promote a fairer professional landscape.

 

“There’s enough noise out there in the system for us to start believing that it’s okay to be treated well at work; it’s okay to expect this.” - Allison Hawes

 

This week on The Business of Healthcare:

 

  • What a Freedom to Speak Up Guardian is and daily responsibilities of Allison’s job
  • The impact of Allison’s work and how she is encouraging colleagues to speak up
  • The types of organizations that have Guardians and who Freedom to Speak Up Guardians report to
  • The importance of valuing employees and addressing situations where they don’t feel valued
  • Common barriers to speaking up and why an employee might not feel comfortable communicating with their manager
  • Transferrable nursing skills Allison has harnessed in her role as a Guardian
  • How a thorough, fair process of receiving feedback encourages strategic organizational growth
  • The most common workplace concerns Allison has heard as a Guardian
  • Allison’s thoughts on the impact of whistleblowing policies
  • What organizations and individuals can do to promote a fairer workplace culture
  • What to expect during National Speak Up Month

 

 

Connect with Allison Hawes:

 

 

 

 

 

Improving the Business of Healthcare - One Episode at a Time

 

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favorite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organization.

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