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The Business of Healthcare with Tara Humphrey

189 EpisodesProduced by Tara HumphreyWebsite

Tara Humphrey looks behind-the-scenes at the business side of healthcare by talking to NHS and private healthcare leaders. And, throughout this podcast, she also shares her own project management and leadership insights.Tara has an MBA in Healthcare Leadership and Management and Leadership. She is t… read more

38:24

#50: Creating a Culture of Partnership with Patchwork Health

Dr Anas Nader is Co-Founder and CEO of Patchwork Health, a technology company transforming flexible working in healthcare. Anas trained as a bio-medical communications specialist, then trained as a doctor and started working in the NHS as a junior doctor. AS a junior doctor he realised there was a need to reduce staffing spend, but also create a more efficient temporary staff and flexible working culture. He saw there was a gap in this space where technology could help solve this problem and creating a company to provide and deliver this at scale.

 

Anas joins me to talk about Patchwork Health and how they work to create true partnership. Their philosophy is to co-design, co-produce, co-deliver, because collaboration and working in partnership is key in the NHS. Anas shares how they strive to deliver excellent customer service. Anas also gives us a masterclass in leadership, sharing how it takes confidence and courage to say no and build the skills ready for the right opportunity.

 

“We’re working in partnership, we’ve become advisors, their colleagues, part of their team with shared KPI’s and shared goals that transform that relationship between the supplier and the customer.” Dr Anas Nader

 

This week on The Business of Healthcare:

  • What Patchwork Health do.
  • The mission Patchwork Health work towards.
  • How to create true partnership in your business.
  • How to deliver excellent customer service.
  • Why timing is important.
  • How to say yes or no to opportunities.
  • Why it’s important to build skills ready for the right opportunity.

 

Connect with Patchwork Health on:

Improving the Business of Healthcare – One Episode at a Time

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

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