Cover art for podcast The Business of Healthcare with Tara Humphrey

The Business of Healthcare with Tara Humphrey

189 EpisodesProduced by Tara HumphreyWebsite

Tara Humphrey looks behind-the-scenes at the business side of healthcare by talking to NHS and private healthcare leaders. And, throughout this podcast, she also shares her own project management and leadership insights.Tara has an MBA in Healthcare Leadership and Management and Leadership. She is t… read more


#13: How to Manage Multiple Stakeholders with Ben Gowland

Ben Gowland is the Founder and Director of Ockham Healthcare, a leading healthcare consultancy specializing in the development of primary care. He is the host of The General Practice Podcast, a show that shares conversations with industry leaders and change-makers to unlock the secrets of their success and unpack the mistakes they’ve made along the way. He is the author of The Future of General Practice, a book that offers valuable resources to help GP’s, federations, and CCG’s resolve some of the most challenging obstacles they face in the industry. Ben earned his Bachelor’s degree in Theology from Oxford University and prior to forming his consultancy firm, he has held executive positions in the NHS.

Ben joins me today to share his unique approach to managing multiple stakeholders. He shares his advice for new primary healthcare network managers on how to build effective relationships with stakeholders and explains the importance of balancing expectations and managing your time effectively. He shares tips on how to manage your cash flow and allocate resources more effectively and explains the role that your equity plays in a stakeholder’s decision-making process. He also shares the most valuable lesson he has learned throughout his career as an entrepreneur in the healthcare space.



“The most important thing is to build effective relationships.” - Ben Gowland



This week on The Business of Healthcare:

  • How new primary healthcare network managers should build relationships with stakeholders
  • Balancing expectations and managing your time effectively
  • How to address unresolved conflicts and find common ground between CCG’s and general practices
  • The value Ben’s podcast provides to general practitioners
  • How Ben stays ahead of the fast-paced changes affecting the general practice industry
  • Strategies to better manage your cash flow and allocate resources
  • The role that equity plays in a stakeholder’s decision-making process
  • The most valuable lesson Ben has learned throughout his entrepreneurial career in the healthcare industry





Connect with Ben Gowland:


Improving the Business of Healthcare - One Episode at a Time 

Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favorite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organization.

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