Ben Gowland is the Founder and Director of Ockham Healthcare, a leading healthcare consultancy specializing in the development of primary care. He is the host of The General Practice Podcast, a show that shares conversations with industry leaders and change-makers to unlock the secrets of their success and unpack the mistakes they’ve made along the way. He is the author of The Future of General Practice, a book that offers valuable resources to help GP’s, federations, and CCG’s resolve some of the most challenging obstacles they face in the industry. Ben earned his Bachelor’s degree in Theology from Oxford University and prior to forming his consultancy firm, he has held executive positions in the NHS.
Ben joins me today to share his unique approach to managing multiple stakeholders. He shares his advice for new primary healthcare network managers on how to build effective relationships with stakeholders and explains the importance of balancing expectations and managing your time effectively. He shares tips on how to manage your cash flow and allocate resources more effectively and explains the role that your equity plays in a stakeholder’s decision-making process. He also shares the most valuable lesson he has learned throughout his career as an entrepreneur in the healthcare space.
“The most important thing is to build effective relationships.” - Ben Gowland
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