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The Business of Cleaning

46 EpisodesProduced by Janitorial ManagerWebsite

The Business of Cleaning is a podcast that offers those running cleaning businesses the right perspective on success today by interviewing industry professionals from around the world and discussing hot topics like change management and maintaining valuable connections. Not only that but we’ll often… read more


S1E6: How to Increase Employee Retention Through Your Hiring Process with Troy Hopkins

Employee retention is the keyword in Recruitment and Hiring, but what can companies actually do to improve their process and keep good employees around longer?

Troy Hopkins is an Area Developer and Coach for Office Pride Commercial Cleaning Services working with around 27 owners in Alabama, Tennessee, and in the Carolinas. Troy makes a  point to help drive success in the Commercial Cleaning Industry.

He has even released a book called Making Cents of a Dirty Business, where he dives into the top seven challenges faced in the industry after conducting his own research and then he offers you step-by-step solutions.

In this episode of The Business of Cleaning, Troy talks about how specifically to increase employee retention by improving your hiring process. The truth? It’s cheaper to hire right first and keep the best for longer.

Troy's Book: 

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