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The Business of Cleaning

46 EpisodesProduced by Janitorial ManagerWebsite

The Business of Cleaning is a podcast that offers those running cleaning businesses the right perspective on success today by interviewing industry professionals from around the world and discussing hot topics like change management and maintaining valuable connections. Not only that but we’ll often… read more


S1E11: How Changing Your Leadership Approach Can Help You Work Smarter, Not Harder with Kathy Riley

You’ve probably heard the phrase “work smarter, not harder,” but how often do you have a good example of what that means, especially in cleaning? We sat down with someone who’s had to work out how to employ that very principle and is doing so successfully.

Kathy Riley is the Vice President at Professional Maintenance in Lubbock, Texas. Professional Maintenance has been in business since 1994 and specializes in commercial and medical cleaning. Because they pride themselves on providing quality services, Kathy and her team had to rethink some of their processes when it came to new budget cuts and shifting expectations at the start of the COVID-19 outbreak in America.

We sat down to talk to Kathy about how she and her team managed the shift and high quality of service they deliver with these new challenges in front of them. The answer was simpler than you might think: work smarter, not harder. In our episode, we broke down exactly how they employed those principals while keeping everyone employed during a time of cutbacks.

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