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The Bootstrapped Founder

276 EpisodesProduced by Arvid KahlWebsite

Arvid Kahl talks about starting and bootstrapping businesses, how to build an audience, and how to build in public.


253: Focusing on Customer Retention Features

Buckle up for a voyage into the intricate world of software feature decision-making! Promising to equip you with insights from my journey, this episode helps you navigate the choppy waters of determining which attributes to include in your software business and which ones to abandon. We'll unravel my personal blueprint for assessing feature requests and enhancements, with a particular focus on the crucial understanding of 'the job to be done.' Together, we'll dissect the correlation between feature alignment and customer retention, and you'll gain clarity on the two critical factors that weigh in when assessing the importance of a feature - workflow inputs and workflow outputs.

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