Cover art for podcast The BIGCast

The BIGCast

100 EpisodesProduced by Best Innovation Group, John BestWebsite

Things are changing fast in the world of financial technology. The BIG Podcast explores the impact of financial technology innovations on the every day person. Top financial industry guests will give us exciting insights into technologies that will shape the way we manage and spend our money.

episodes iconAll Episodes

"More Liz, Less Henry" -Sincerely, CECL

June 28th, 2022

27:51

Glen examines the oft-delayed CECL accounting standard for estimating credit losses with TCT Risk Solutions’ CEO Randy Thompson. He digs in to make a …

First Movers, Early Lessons

June 21st, 2022

41:22

Glen speaks with a pair of execs on the front lines of credit unions’ crypto rollout: Rahm McDaniel of NYDIG and Joe Keller of Visions Federal Credit …

Stoking the Flames through a Crypto Winter

June 14th, 2022

32:21

Glen speaks with Lamont Black- a DePaul University banking professor and a go-to resource for credit unions- about Bitcoin’s recent bumps in the …

Paying with Points- or Crypto

June 7th, 2022

37:41

Glen interviews two more of our favorite Finovate Spring presenters- Cion Digital and Engage- and reflects on the potential dawn of a “buy or be bought” environment.

Finovating into the Headwinds

May 24th, 2022

45:01

Gelen interviews a trio of newly minted Finovate Best of Show winners- FinGoal, Keep and Spave- and reflects on a spring event that took place in a starkly different investment climate.

Credit Unions and Crypto- Direct from the Source

May 17th, 2022

35:55

Gordon Howe, CEO of Unify FCU, shares his $3 billion institution’s experiences as one of the first credit unions to offer crypto services to members. Also, Glen attempts to decipher the ongoing market turmoil in …

Smarter, Faster, Bigger, Stronger

May 10th, 2022

39:53

Glen shares highlights from last week’s Nacha Payments conference: Nacha CEO Jane Larimer on a busy time for innovation, Lipis Advisors’ Andrew Gomez on lessons learned from real-time payments fraud overseas, and …

Big Ideas, Bigger Crowds

May 5th, 2022

34:41

Glen marvels at the record attendance for the current wave of industry conferences, and speaks with a pair of NACUSO’s Next Big Idea standouts: …

Pre-Gaming for May’s Conference Madness

April 26th, 2022

27:49

Glen previews an insanely busy conference events calendar, including an interview with Finovate emcee Greg Palmer, a focus on Nacha Smarter Faster Payments, and the ongoing pursuit of the Next Big Idea. 

Declarations of Monetary and Technology Independence

April 19th, 2022

33:44

CEO Dave Foss discusses Jack Henry and Associates' technology strategy, Glen polls college students on their payment and crypto habits, and Bitcoin …

Mutually Assured Cyber Destruction (for Better or Worse)

April 12th, 2022

33:41

Security expert Jim Stickley offers his prognosis for further cyber incidents- with a particular focus on credit unions- given Russia’s ongoing …

Staking Banking’s Claim in the Metaverse

April 5th, 2022

36:04

Glen chats with two more standouts from Finovate Europe: Fyndoo about its Metaverse exploration and LeapXpert about ensuring compliance across communication channels.

Finovate’s Standouts: Presence Bias and Money Stories

March 29th, 2022

37:49

Glen shares his highlights from Finovate’s lively return to the London stage, and speaks with Best of Show winners Dreams and Finshape.

The Crypto Executive Order- What Comes Next

March 22nd, 2022

37:01

John and Glen unpack the Biden Administration’s Executive Order on digital assets, and its likely effects on the crypto industry and credit unions’ growing support of Bitcoin and other digital coins- alt and stable.

Credit Unions’ Financial Lifeline to Ukraine

March 15th, 2022

47:19

Glen’s gathers important perspectives from key first responders in the credit union movement’s efforts to aid Ukraine:  the Ukrainian Selfreliance …

Flying the Credit Union- and Ukrainian- Flag

March 8th, 2022

42:01

Glen’s highlights from CUNA’s action-packed Government Affairs Conference, including interviews with Northern Hills FCU’s CEO Floyd Rummel on small CUs deploying AI, Discovery Fund Director Elizabeth McCluskey on …

A Dip in the Snark Tank

March 1st, 2022

46:06

John and Glen hold court with Cornerstone Advisors Chief Research Officer Ron Shevlinabout Google’s unsettled payment strategy and a divergence of …

Charting a Glide Path to the Cloud

February 23rd, 2022

33:46

Jack Henry CEO Dave Foss joins Glen to elaborate on his company’s newly unveiled technology strategy and its unbundling of the core. Also- what does …

Getting Paid. Period.

February 15th, 2022

35:21

Christine Barry shares new Aite-Novarica research on business payment attitudes, Mark Johnson discusses Deluxe’s newly minted Q2 partnership, and Glen recaps other highlights and takeaways from Deluxe Exchange- …

Crypto Strategy = Banking Strategy

February 8th, 2022

30:31

Glen speaks with NCR’s President of Digital Banking Doug Brown about the firm’s recent acquisition of cryptocurrency software provider LibertyX, its …

Small Credit Unions Bucking the Trend

February 1st, 2022

34:43

StagePoint Federal Credit Union’s Tyler Valentine discusses his journey from teller to CEO and opportunities for small credit unions to tap into growth. Also, Glen recaps the latest developments in the never-boring …

Keeping it Real in the Metaverse

January 25th, 2022

31:37

Glen speaks with Bonifii CEO John Ainsworth about the clear need for member authentication in today’s and tomorrow’s digital worlds, and a fascinating Metaverse opportunity for credit unions. Also- the Fed nudges the …

John Just Got Back from CES- and Boy Is His Robot Tired

January 19th, 2022

42:05

John shares highlights from his time on the floor at CES, including a big week for robots and a glimpse into the not-too-distant future of embedded finance and the metaverse. Also an assist from James Corden, a Boring …

Ask John Anything

January 11th, 2022

35:09

John shares unfiltered thoughts on data sharing, cat pictures, artificial intelligence, APIs, and starting a credit union from scratch. Glen provides an opinionated round-up of recent news including an FDIC squabble, …

What Does 2022 Have in Store for Fintech and Credit Unions?

January 4th, 2022

52:40

Now that we've closed the book on 2021, John and Glen turn their attention to the big stories of 2022- with an emphasis on anticipating the …

BIG Experts, Big Stories

December 14th, 2021

47:07

John and Glen dissect the biggest stories impacting the fintech, credit union and crypto worlds in 2021- from the meteoric rise of Bitcoin (and …

Fintechs Re-Writing the Rulebook

December 7th, 2021

55:53

Glen speaks with the founders of 3 bold startups- Renofi, Silvur and SocialEquity- with fresh approaches to key financial services challenges.

Thanksgiving Hangover Edition

November 30th, 2021

40:27

John and Glen update their annual tradition, trading thoughts on what they've been grateful for (from a fintech perspective- mostly) over a busy 2021.

Unicorns, Dragons and CUSOs

November 16th, 2021

46:58

Glen shares highlights from an action-packed week at the NACUSO and VentureTech conferences, featuring interviews with startup Atomic FI, fintech investor CMFG Ventures, and champions of a campaign to launch more new …

An Eyebrow Raising Title

November 9th, 2021

35:56

John and Glen interview futurist and author Brett King about his new book, "The Rise of Technosocialism," how the pandemic prompted him to re-write …

Money 20/20's Journey into DeFi

November 2nd, 2021

43:59

Glen chats with a trio of Founder/CEOs from the hallways of Money 20/20- MetalPay’s Marshall Hayner, SnapCheck’s Ken Kruszka and Honeycomb Credit’s …

Bound By the Supply Chain

October 26th, 2021

37:43

John and Glen discuss how today’s supply chain headaches could cause longer-term credit union migraines. Also- a new ETF drives a Bitcoin price …

Big Tech’s Banking Incursion Isn’t Over

October 19th, 2021

37:03

John and Glen begin by dissecting Google Checking, and somehow end up on Buy Now Pay Later and Sam’s Club. Also- Mr. Bitcoin’s wild ride.

Credit Union Bonnaroo!

October 12th, 2021

37:31

All roads lead to Las Vegas, as Glen previews a busy industry calendar with Curql Collective CEO Nick Evens (NACUSO Network Conference, VentureTech) …

Gaming the System- Lemonade LXP Preps Front Line Workers for the New Reality

October 5th, 2021

28:53

Mike gets phygital with Lemonade CEO/Co-Founder John Findlay, and Glen assesses the demise of Google checking and a new take on the worker shortage.

Finovate Part 2- Startups Are Not Throwing Away Their Shot

September 28th, 2021

31:31

Glen wraps up his Finovate coverage by interviewing demo standouts FinGoal and Directlink and offering some Hamilton parallels (and puns). Also- thoughts on the crypto crunch.

Finovate- Back to the Stage

September 21st, 2021

34:11

Glen connects with some of his favorite Finovate demoing companies- ASA Financial, Sontiq and Best of Show winner Dreams. Also- is Save Now Buy Later a thing?

Neobanks- Striking a Chord with Attuned Audiences

September 14th, 2021

32:49

Glen speaks with Nerve CEO/Co-Founder John Waupsh about his quest to create a better banking solution for working musicians. Also- diverse reactions …

On the Way to Retirement... Cannabis Happened

August 31st, 2021

33:55

Safe Harbor Financial CEO Sundie Seefried shares her journey to cannabis banking advocate. Also- what business are credit unions really in, and how do they avoid becoming the next Kodak?

Open Banking is Coming!- Now, What Is It?

August 24th, 2021

34:21

Glen meets with Axway’s “Mr. Open Banking,” Eyal Sivan, to discuss Americans’ limited grasp of an accelerating trend poised to redefine the US banking landscape. Also- a fresh neobank aims to hit the right note, and a …

Digging into Delta and DeFi

August 17th, 2021

49:31

John and Glen discuss credit unions’ evolving approaches to managing the Delta variant, Amazon’s expanding moves into DeFi, and a crowdsourced …

Getting to Yes More Often

August 10th, 2021

28:44

Glen chats with Scienaptic's Kathryn Bonesteel about bringing artificial intelligence to credit union loan underwriting. Plus- Square buys now, and Americans remain unclear on open banking.

Back to the Contact Center?

August 3rd, 2021

31:49

Glen speaks with Glia co-founder/CEO Dan Michaeli and Lead Research Analyst Rick DeLisi about the changing role of the Member Services …

Fintech Buyers Club

July 27th, 2021

30:41

Nick Evens, CEO of the $150 million Curql Collective investment fund, explains why the days of “one-off” credit union investments in fintech startups …

Has US Open Banking’s Day Arrived?

July 20th, 2021

42:59

John and Glen dissect the Biden Administration’s recent Executive Order and its likely impact on open banking, financial institution mergers, and services in “banking deserts.”

Buy Now Pay... Smarter?

July 13th, 2021

44:09

Glen's candid conversation with Opy CEO Brian Shniderman about his firm's twist on the BNPL model. Also- a flashpoint for US open banking?

El Salvador’s Bitcoin Gambit

June 29th, 2021

35:57

John joins Glen from A Quiet Place to unpack El Salvador’s unexpected decision to treat Bitcoin as legal tender, in parallel with the US dollar- as …

291 Million Credit Unions Members Can’t Be Wrong

June 22nd, 2021

22:49

Glen speaks with WOCCU’s Kadie Hochmuth about July’s World Credit Union Conference and the World Council’s 50th anniversary. Also- dissecting the …

Accelerating the Path to Financial Health

June 15th, 2021

33:46

Glen speaks with the Financial Health Network’s Hannah Calhoon about its latest cohort of Accelerator fintechs and the ongoing EMERGE conference. Also El Salvador embraces Bitcoin, and the Millennial Lifestyle Subsidy …

No Summer Vacation for Fintech

June 8th, 2021

29:47

Glen previews a busy upcoming conference schedule- including a chat with the leaders of Fintech South. Plus- Bitcoin Nation turns on Elon, the …

Finding a "Happy Path" to Debt Reduction

May 25th, 2021

41:17

Glen speaks with Ilian Georgiev, co-founder and CEO of debt management app Charlie, about how mobile gaming can inform financial wellness and why new approaches are needed to address the gender gap in finance.

Automated- for the People

May 18th, 2021

47:13

Glen connects with leaders from three of his favorite Finovate Spring presenting companies- Attune, BodesWell, and Urjanet- each unveiling solutions …

A Digital Paul Revere, and a Credit Union Adam Smith

May 11th, 2021

27:19

Glen remembers "the man who saved the internet," and Bradley Leimer champions a new(ish) path for credit unions. Also, a quixotic new legal assault …

Elon Musk Expects a Population Collapse- What’s a Credit Union To Do?

May 4th, 2021

43:13

Some futurists expect population declines by mid-century, with a US reversal coming even sooner. What would this scenario mean for financial …

Payments Leaders, and the Consumers Who (Might) Follow

April 27th, 2021

39:11

Glen speaks with Fiserv SVP of Government Relations Kim Ford about the newly created Payments Leadership Council and BAI Research Director Karl Dahlgren about the surprising ways each generation’s banking attitudes have …

Building a Bank for People on Mars….

April 20th, 2021

42:35

Fintech visionaries Brett King, Theo Lau and Chris Skinner join our Digital Town Hall for a robust exchange on how the future of credit unions- and the economy overall- has been altered by the pandemic.

Creator Commerce and Other Payment Innovations

April 13th, 2021

31:35

Glen speaks with PayPal Ventures Operating Partner Peggy Mangot about exciting fintech opportunities, unmet market needs, and her experience launching a challenger bank within the walls of a Top Five FI. 

Finovate Europe’s Breakthrough Ideas

April 6th, 2021

47:03

Glen connects with leaders from his three favorite Finovate Europe solutions: Best of Show winner (and newly minted Unicorn) Quantum Metric, …

Using Artificial Intelligence, Organically

March 30th, 2021

26:37

John speaks with Ongoing Operations founder/CEO Kirk Drake about his new book “FinAncIal” and how most credit unions are already using machine learning and AI- they just lack an active strategy for it.

Mind, Body and Wallet

March 23rd, 2021

40:27

Glen speaks with leaders of Mintel Comperemedia and FMCG Direct about the latest messaging trends in financial services marketing, and quickly acting on “life-event triggers.” Also- a major development in the …

Defining- and Debating- DeFi

March 16th, 2021

49:35

John and Glen dig into the hot topic of Decentralized Finance (DeFi) and its slightly less revolutionary cousin, CeFi. Also, a very busy calendar on …

“At Our Best When Things are at Their Worst”

March 9th, 2021

45:46

Glen shares highlights of CUNA’s just-completed Government Affairs Conference, including an interview with CUNA Economists Mike Schenk and Jordan Van …

What Makes SPACs So Special?

March 2nd, 2021

35:35

Glen chats with Wall Street veteran and Forbes contributor Jeff Gapusan about the meteoric rise of SPACs and the sudden appeal of this obscure (until recently) investment vehicle. Also- a new take on attitudes toward …

The Future of Cash (Yes, it has a future…)

February 23rd, 2021

46:43

Glen recaps the highlights from last week’s global Future of Cash conference, including interviews with Alex Bau of the Fed’s Cash Product on new research re: US usage, and Ron Delnevo on ATMs and “keeping cash local.” …

Hacking a Tesla? Or a Credit Union?

February 16th, 2021

36:47

“Recovering hacker” Alissa Knight shares her frightening first-hand experience breaching dozens of mobile banking apps and other Internet of Things embedded systems. Also- Ant Financials’ lower valuation and the UK’s …

Car Buyers and Rule Makers

February 9th, 2021

36:16

Credit Union Journal editor Aaron Passman discusses the trends he’s watching in the credit union space- including unexpected car shopping, states …

Placing WallStreetBets on GameStop

February 2nd, 2021

49:55

John and Glen have very different views on the causes and impacts behind the investment activity roiling GameStop, AMC, and other stocks. Their spirited debate considers whether Robinhood is really robbing the rich and …

Consumers Want Digital- But What Does That Mean?

January 27th, 2021

38:27

Glen speaks with Karl Dahlgren about BAI’s annual Banking Outlook and some potential disconnects between consumer and industry focus areas. Also, the latest on Affirm, Plaid, Walmart’s fintech foray, and changes at the …

SolarWinds- What’s the Next Blowback?

January 19th, 2021

36:53

The SolarWinds breach has targeted government systems- so far. Its eventual impact on FIs and other firms remains both a mystery and a major risk. …

Unconventional Fintech Wisdom

January 12th, 2021

38:23

Unconventional Ventures founder Theodora Lau unearths some fascinating twists in intergenerational finance, blind spots in student lending, and …

Predicting 2021’s Top Fintech Headlines

January 5th, 2021

51:10

John and Glen gaze into 2021 and offer their takes on the topics we’ll be discussing over the next year- like augmented reality, regulation and the …

2020’s Top Fintech Stories Just Keep on Coming

December 22nd, 2020

39:11

John and Glen recap the year’s biggest fintech stories, including several late-breaking items. John also suggests a major credit union opportunity stemming from the gig economy.

Greenwood, Daylight, and the New Affinity Banking Model

December 15th, 2020

50:25

Glen speaks with leaders from a pair of high-profile startups with innovative models for providing banking services to underrepresented communities: Greenwood (Black/Latinx consumers) and Daylight (LGBTQ members).

Finovate Standouts (from Six Feet or Further)

December 8th, 2020

47:19

Glen speaks with leaders from DeepTarget, Linqto and MallIQ- three of his favorite fintech solutions demoed at Finovate West Digital. Also, …

Thankful Holiday Tidings- Even in 2020

November 26th, 2020

34:35

2020 has been panned as the Worst Year Ever, but in our annual Thanksgiving tradition John and Glen still find plenty to be thankful for in fintech- …

Choose Your Own Venture

November 17th, 2020

51:15

Glen speaks with the founders of DoubleCheck, NetGiver and Live Give Save- three startups that stood out at the recent VentureTech conference for fintechs serving credit unions.

Elections Have (Fintech) Consequences

November 10th, 2020

34:59

Glen shares insights- including perspectives from multiple sources- on how the election’s outcome will impact credit unions, banks and fintech firms. …

Workforce Planning for Now and the Long Haul

October 27th, 2020

36:31

Glen chats with Jason Jones, head of Cresa’s Remote Services and Technology Services segments, about workforce and workplace strategies for a …

Plagues always end- but what comes after?

October 20th, 2020

36:59

Fintech entrepreneur and thought leader Brian Roemmele shares his takeaways on the pandemic- including parallels to 1918- and what it means for the future of the workplace and talent recruiting. Also, Wyoming's …

Re-Run: There’s Nothing Cryptic about These Digital Dollars

October 13th, 2020

32:25

Glen interviews Daniel Gorfine of the Digital Dollar Project about his vision for a government backed tokenized currency and a recent US “Sputnik …

Digital Banking's New "App Store" Model

October 6th, 2020

37:30

Glen speaks with leaders from Finzly and Q2- both Finovate Fall Best of Show winners- about innovative approaches to rapidly bringing digital banking …

Working From Home- For Now, or Forever?

September 29th, 2020

45:23

John and Glen discuss the pluses and minuses of our extended WFH period and its implications for the future of the workplace. Also, how on earth does someone budget for 2021? 

Solving Pain Points- at Hyperspeed

September 22nd, 2020

48:41

Glen connects with the founders of four fintech companies- Icon Savings Plan, Illuma Labs, Kioware and Monit- with the most exciting new ideas at last week’s Finovate conference.

Digital Transformation and Consumer Psychology

September 15th, 2020

44:47

Fintech thought leaders Brett King and Ron Shevlin share perspectives on taking transformation beyond buzzword status, pushing the right buttons to influence consumer financial health, and the disconnect between the …

FinTech is the Next Normal

September 10th, 2020

45:37

Glen chats with TTV Capital Partner Sean Banks and Fintech South Executive Director Andrew Morris about the state of post-COVID fintech investing and a top shelf upcoming conference. Also, Financial Health Network …

The Way We Pay- Before and After COVID

September 1st, 2020

49:30

Glen chats with the Atlanta Fed’s Claire Greene about the Diary of Consumer Payment Choice, including new data on behavior at the height of the pandemic. Also- PPP lending leaders, good and bad news for checks, and a …

Contactless Innovation – in 10 Minutes

August 25th, 2020

44:07

Glen chats with Finovate’s Greg Palmer about what to expect from the newly digital editions of these demo-forward events. Also- a intriguing postal banking trial balloon, a savvy SMB boost, and a handy window into …

A Google Banking Wake Up Call

August 18th, 2020

58:35

Glen wakes up John early to trade thoughts on Google's progress in the digital banking realm, Facebook's new Financial unit, some interesting data on credit unions and PPP loans, and whether the time is right for …

What Did Trey Anastasio Ever Do To You?

August 11th, 2020

37:41

Jim Stickley of Stickley on Security discusses phishing, ransomware, and why “there’s no such thing as a safe attachment.” Plus the latest on the Fed’s real-time payments entry, the paper check’s ongoing decline, and …

John and Glen’s Excellent Adventure

August 4th, 2020

38:15

John forces Glen into a time machine to discover what aspects of COVID banking behavior will outlive the pandemic. Also- more on the coin shortage, …

You Can’t Fake Digital

July 28th, 2020

29:39

Digital Banking Report’s Jim Marous joins our Credit Union Digital Town Hall to discuss the even greater need to offer online convenience in a post-COVID world. Also- Glen wonders whether the recent trade press merger …

Serving the Underserved and “Un-Scorable”

July 21st, 2020

35:09

Glen talks with Oportun COO Matt Jenkins about extending small dollar credit to the “un-scorable” and the challenges of maintaining a mission like …

There’s Nothing Cryptic about These Digital Dollars

July 14th, 2020

31:37

Glen interviews Daniel Gorfine of the Digital Dollar Project about his vision for a government backed tokenized currency and a recent US “Sputnik …

FinTech Diversity: A Multi-Dimensional Challenge

July 7th, 2020

32:32

Glen and Finovate’s David Penn discuss the uncomfortable issue of minority representation in fintech firms. Also, thoughts on the Supreme Court’s …

Asking Forgiveness after Permission

June 30th, 2020

30:42

John welcomes Alpharank founder Brian Ley to dissect the challenges facing credit unions and borrowers in tracking Paycheck Protection Program loans. Also, new payments data from the Fed and Glen gets Enron déjà vu from …

Cash: The Necessary Not-So-Evil

June 23rd, 2020

39:16

Glen talks with Cash Essentials’ Chairman Guillaume Lepecq about the role of cash in a post-COVID world. Also: new research on contactless …

About that Facebook Libra Discord...

June 17th, 2020

50:03

John and Glen hold court on Libra’s recent cryptocurrency pivot, including Facebook’s quixotic stab at creating some separation from the initiative. …

Is Artificial Intelligence Still Creepy?

June 10th, 2020

45:03

John and Glen discuss AI’s role in combating COVID-19 more broadly, and specifically in helping credit unions navigate members through choppy waters- …

Outflanking the Predatory Lenders

June 3rd, 2020

44:29

Glen speaks with QCash CEO Ben Morales and Tulsa Federal Credit Union Chief Retail Officer Eric Hilaire about a rapid response mobile solution for …

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