Cover art for podcast The 7-Power Contractor® Radio

The 7-Power Contractor® Radio

100 EpisodesProduced by Al LeviWebsite

Welcome to The 7-Power Contractor® Radio, a radio show for plumbing, heating, cooling, electrical and other service contracting business owners. Our mission is to help run your contracting business with less stress and more success. I'm your host, Al Levi, business consultant,All episodes are under … read more

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Delegating vs Dumping

November 21st, 2023


Delegating vs Dumping – what's the difference, and how do you learn how to properly delegate tasks to your employees? Here's the answer!

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Notice to listeners: The …

Creating a Business Someone Else Will Want to Buy

November 7th, 2023


Look at your business. Would you want to buy it? If you say no, you're not alone. Here's how to create a business someone will want to buy!

Better Office by Design

October 17th, 2023


Having a better office design can improve communication and solve problems. A great layout starts with basing it off your Org Chart.

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Buy-Sell and the 5D's

October 3rd, 2023


Do you have a buy-sell agreement to prepare for the 5D's of death, disability, divorce, disaster, and debt? Learn how to prepare here!

Notice to listeners: The information in …

Are TV Stings for Contractors Fair?

September 19th, 2023


TV stings set up for contractors are not fair. But if you have policies and procedures in place, your techs will be ready for the unfair situations, …

The Dirty Secrets about Side Work

September 5th, 2023


Learn the dirty secrets about side work and how to stop your own techs from stealing your clients by putting your policy in writing.

Acquisition Spectrum: Mild to Wild

August 15th, 2023


There's a whole spectrum of ways to acquire other companies, and those ways vary from mild to wild. Learn what they are!

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Should You Add Another Trade?

August 1st, 2023


Should you add another trade? To answer this question, you first need to analyze how you're doing in your current trades.

Need to Know 7 Million Things? Or Just 7?

July 18th, 2023


Are there 7 million things you need to know in business? You really only need to know 7. Learn what they are here!

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Notice to listeners: The information in this book, …

Why YOU Should Become a Better Trainer

July 4th, 2023


When you become a better trainer, you will help young, willing people realize their potential while growing your business at the same time!

Notice to listeners: The information …

3 Questions to Ask to Take Temperature of Your Staff

June 20th, 2023


Want to keep your employees onboard? Here are 3 questions you should be asking them!

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Notice to …

Operating Manuals: Ai (ChatGPT) or AL (Al Levi)?

June 6th, 2023


You might be asking if ChatGPT AI can replace Al Levi's operating manual program. The answer might surprise you. Find the answer here!

Notice to …

3 Positions at Your Company Deserve a Bonus

May 16th, 2023


There are 3 positions at your company that deserve a bonus. Learn what those positions are in this episode!

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Notice to listeners: The information in this book, along …

Count Loaves of Bread, NOT the Slices

May 2nd, 2023


Don't count the slices (tax accounting). Count the loaves (real-world accounting). This will help you make better financial decisions.

Notice to listeners: The …

2 Things You Must Do as a Business Owner

April 18th, 2023


There are 2 main things you should be doing as a business owner – make more calls and more techs.

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Can I Really Expect Techs to Ethically Sell a Lot?

April 4th, 2023


Think your techs aren't sales people? Think again! They can sell, and they can do it ethically. Learn how here!

Notice to listeners: The information in this book, along with …

​Three Great Reasons to Read Tommy Mello's Book, Elevate

March 28th, 2023


​Tommy Mello's book, Elevate, is a must read for anyone wanting to elevate their team and business. In this episode, Tommy shares the 3 key takeaways from his book. Purchase the book here:

1 Person Can Do It... That's a Hobby, Not a Business

March 21st, 2023


Want a business and not a hobby? Then you need systems in place. Learn why here!

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Notice to listeners: The information in this book, along with the forms and structures …

What is your Contracting Business’ “Unfair Advantage”?

March 7th, 2023


Your contracting business' "unfair" advantage is your selling points. Not sure your advantage? Hear some sample selling points here!

Notice to …

One More Idea? Or One More Idea Implemented?

February 21st, 2023


There's no shortage of great ideas. The challenge is deciding which great idea to act on first. That's why you need a Top 30 and a Top 5 list.

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Notice to listeners: The …

Not a Giant Company Yet?… You Can Still Do Smart Acquisition!

February 7th, 2023


Looking to grow your business? Even if you're not a giant company yet, acquisition, done in a smart way, might be just what you need!

Notice to listeners: The information …

Sales Acronyms that Boost Sales

January 17th, 2023


Great sales come from a great sales system, and a great sales system is backed by a great sales acronym. Hear an example of a sales acronym here!

Notice to …

Hit the Reset on Your Business

January 3rd, 2023


The business you’re running today isn’t necessarily the one you need to achieve your goals. It may be time to hit the reset on your business.

Notice to listeners: The …

What's a Commercial Sales Agent?

December 20th, 2022


What's a commerical sales agent, what are they not, and why do you need them? Find the answer here!

Notice to listeners: The information in this book, along …

Building Credibility and Visibility in Your Community

December 6th, 2022


What are you doing to build credibility and visibility in your community? Here are four main ways to get started!

Notice to listeners: The information in …

Power Tools Done Right

November 15th, 2022


Power tools... is it better to own or rent them? Find the answer to the dilemma here!

Notice to …

Creating Trucks that Work

November 1st, 2022


If you want your techs to have an 80% chance of having what they need to get the job done, then you need to create trucks that work for them.

Notice to listeners:

It's More than What You Say and What You Do

October 18th, 2022


As the leader of your company, be careful how you treat people. Remember to praise in public and criticize in private.

The Trend of Contractors Not Providing 24/7/365 Services to Customers

October 4th, 2022


If you want to be the contractor of choice, you have to offer 24/7/365 services. Otherwise, your customers will go to your competitors.

Notice to listeners: The …

How to Handle the 500-Pound Dog in the Room

September 20th, 2022


Should pets be allowed in the office? Everyone has their own opinion. Here are some tips to guide you in your pet policy decision making.

Creating an Effective Referral Network

September 6th, 2022


Creating an effective referral network serves you, your customers, and others well. Learn how to create an effective referral network here!

Notice to …

How is Staffing a Company Like Filling a Bathtub?

August 16th, 2022


If you aren’t focused on retaining the right staff, staffing a company is like trying to fill a bathtub with the drain wide open. Listen in to learn how to staff your company effectively!

Lessons Learned from Two Years as a Contractor in a COVID World

August 2nd, 2022


We've learned a lot after two years of COVID. But there are 7 things contractors still need to consider to function in this new normal. Learn what those things are here!

7 Ways to Market at Low Cost or No Cost (Part 2)

July 19th, 2022


You need a good marketing plan. Learn the remaining 3 of the 7 ways to market at low cost or no cost in Part 2 here!

Notice to listeners: The information …

Reasons to Change Your Company Name and Some Tips to Do it Right (Part 2)

July 6th, 2022


In Part 2, Al Levi shares a letter sample and a bunch of great tips for executing a company name change and rebrand successfully!

7 Ways to Market at Low Cost or No Cost (Part 1)

June 21st, 2022


You need a good marketing plan. Learn 4 of the 7 ways to market at low cost or no cost in Part 1 here!

Notice to listeners: The information in this book, …

Reasons to Change Your Company Name and Some Tips to Do it Right (Part 1)

June 7th, 2022


There are two reasons to change your company name, and there are ways to do it right. Learn those reasons and get some tips here!

Notice to listeners: The …

7 Deadly Sins Your Techs Commit

May 17th, 2022


If you want happier clients and bigger profits, you need to know the 7 deadly sins your techs commit and how to help them stop.

Notice to listeners: The …

If I Gave You $100,000 – What Should You Do?

May 3rd, 2022


If I gave you $100,000, what would you do with it to make the greatest impact? You need systems to help you know how to spend it.

3 Primary Ways to Learn

April 19th, 2022


Everyone learns differently, but if you want to grow your business, you need to determine to work on the business, not just in it.

Notice to listeners: The …

Harder to Get Great or to Stay Great?

April 5th, 2022


Is it harder to get great or stay great? You think you can stop and coast, but you can’t. Systems make that climb a whole lot easier.

Why Some Contractors aren't Successful

March 15th, 2022

We as contractors tend to have a lot of key traits in common, and those lead to some of the same issues. To overcome your issues and become …

Mastering the Dispatcher Role from Beginning to End

March 1st, 2022

How do you master the dispatcher role from beginning to end? Hint: it involves the CSR role as well. Learn how here!

What Your Messy Truck is Saying

February 15th, 2022

Your truck is a rolling billboard, either in a good way or a bad way. If it's messy, it's giving the wrong signals. Make sure your truck is clean and …

Systems Freed Me Up to Help My Daughter

February 1st, 2022


Systems in my business freed my up to help my daughter. Systems can free you up in your business too! Learn how here!

Notice to listeners: The information …

To Spoke Shop or Not to Spoke Shop

January 18th, 2022


Should you spoke shop, or should you not spoke shop? Al Levi shares his advice to help you make the decision that's best for your company!

Will They All Quit if You Put in Operating Manuals?

January 4th, 2022


Will all your employees quit if you put Operating Manuals in place? No, quite the opposite! To explain why, Al shares this story...

Notice to listeners:

They're People, Not Robots

December 21st, 2021


We all are kids no matter how old we get. We love to be acknowledged. We crave it. Do yourself and your employees a favor. Find them doing something …

5 Signs Your Business is Growing Too Fast

December 7th, 2021


Feel overwhelmed? Things getting out of hand? Al Levi shares 5 reasons your business is growing too fast!

Notice to listeners: The information in this …

Size Can Matter

November 16th, 2021


Can your service area allow you to grow to the company size you want to be or need to be? This is a tough question. Find the answer here.

Notice to listeners: The …

Two Roles You Can Never Leave as an Owner

November 2nd, 2021


There are two roles you can never leave as an owner if you want your business to succeed: financial manager and marketing manager.

Lying at Work

October 18th, 2021


Lying – owners, managers, team members, and customers do it, but it's destructive to your company. Learn how to get to a point where they'll feel more comfortable telling the truth!

How to Get Your Life Back and Have the Business You Want

October 5th, 2021


Want to get your life back and have the business you've always wanted? Start by following these five tips!

Got a Minute?

September 21st, 2021


Hear "Got a minute?" multiple times a day from your employees? Here are four ways to help you get back more of your day right now.

I Don’t Like Millennials… I Love Them and So Should You

September 7th, 2021


Millennials get a bad rap. The truth is, they can be valuable assets. Learn why you shouldn't just like millennials but love them!

Changing the DIY Landscape

August 17th, 2021


Your pitch in your marketing and sales should be to reinforce what the customer is not coming right out and telling you. They will pay if you can …

Does Everyone Get to Stay Your Customer?... NO!

August 3rd, 2021


You might have to say "no" to a customer to make room for customers who will behave in the way you want and deserve to be treated.

Notice to listeners: The …

Checking In vs Spying

July 20th, 2021


It's good to keep a check on your employees, but it's not good to spy on them. Learn the difference here!

Notice to listeners: The information in this book, along …

Finally, All the Great Techs You Ever Wanted

July 6th, 2021


Wish you could find all the great techs you ever wanted? You’ll need to learn and implement the five main components of Staffing Power.

The 3 Column Fast Budget and Pricing Method

June 15th, 2021


Whether you are pricing based on time and material or, better yet, flat rate, budgeting is the only way to arrive at what the right hourly price …

Employee Feedback Done Right

June 1st, 2021


Employee feedback is critical to your company's success. It's equally important that you truly listen to their feedback. Learn why!

Selling Quality Assurance Standards

May 18th, 2021


It’s not your customer's job to understand your terminology and technology. It’s your job to help them understand. Learn how to speak to them in …

New Practices for Covid-19

May 4th, 2021


How can you keep yourself, your staff, and your customers safe during the Covid-19 pandemic? Start by following these guidelines!

Real Goal or Fantasy?

April 20th, 2021


I was working hard every day and night when I was in my family business years ago. Each day was a battle not unlike what you probably face at your …

Marketing Needs Great Testimonials

April 6th, 2021


Great marketing needs great testimonials. How do you get great testimonials and use them in your marketing? Find out here!

Notice to listeners: The …

Dispatch Scheduling Hijack

March 16th, 2021


Stop the Dispatch Scheduling Hijack and see how much less stress, how much more can be done and how you can actually be more productive.

Fleet Management Done Right

March 2nd, 2021


It's important that you keep your trucks rolling and safe. You can achieve this by assigning those responsibilities to your fleet management.

Why Most Family Businesses Don't Work

February 16th, 2021


Family businesses can be a great thing, but they're not without challenges. An organizational chart, a master project list, and planning for the inevitable “5Ds” are the keys to success.

The Goal Writing is on the Wall

February 2nd, 2021


Want to achieve your goal? Start by writing it down. It will be the motivation you need to carry you through to completion.

Notice to listeners: The information in this …

Marketing Information, Not Scare Tactics

January 19th, 2021


Contractors often struggle to put marketing together that communicates in an informative way and doesn’t scare people. To be able to hire you, they …

Checking In vs Snooping

January 6th, 2021


It's important for you, your employees, and your customers to check in on employees, but there's a difference in checking in and snooping.

Notice to listeners: The …

Holiday Bonus Blues Getting You Down?

December 15th, 2020


Are the holiday bonus blues getting you down? Get started on your Company-Wide Bonus Game now and make next year’s holiday bonus a Ho Ho Ho vs. a No …

Owner Procrastination Implementing is the Biggest Problem

December 1st, 2020


Implementing a plan of action helps overcome fear of change, but one of the biggest problems getting in the way of change is procrastination.

7 Rules for Direct Mail Done Right

November 17th, 2020


Direct mail marketing done right can be very effective for contractors but only if you respect the rules.

Does the 12-Hour Workday Work?

November 3rd, 2020


The idea of a 12-hour workday has been around for a while, but is it worth it? Here are 5 reasons why it's not as effective as you think.

Notice to listeners: The information …

Sales Coaching isn't Just for Techs

October 27th, 2020


Selling doesn’t begin when a Tech is at the customer’s doorstep. It starts when your Customer Service Representative answers the phone.

Notice to listeners: The …

Driving Phenomenal Sales with Sales Coaching

October 20th, 2020


Contracting businesses want to drive phenomenal sales. To effectively coach techs in sales you need a repeatable, documented selling-system in place first.

Why You Need to Stop and Eat Lunch

October 13th, 2020


During the busy season, it's common to pile our lunch on the dashboard and swallow our food whole without coming up for air. Make time for lunch.

Making All the Pieces Fit

October 6th, 2020


Business advice from too many different souces is rarely effective, and it's a headache trying to make all the different pieces of advice fit.

Notice to listeners: The …

Marketing Ahead So the Phone Won't Go Dead

September 29th, 2020


Have you ever picked up your company phone just to check if it was working? There’s nothing scarier than a phone that’s gone dead. Learn to market ahead so the phone won't go dead.

Can Radio and TV Marketing Still Make the Phone Ring?

September 23rd, 2020


Have you wondered whether or not radio and TV marketing still make the phone ring? Yes, they can, and I've seen my clients' business increase as a …

What's Finally Going to Fix Things at Your Company?

September 15th, 2020


Riding your white stallion sun-up to sun-down putting out fires in your contracting business? Fire prevention via operating manuals is the key to success.

Notice …

Too Many Cooks Spoil the Broth

September 8th, 2020


Do you have too many cooks (aka leaders) in your company? Get everyone on the same page and work more efficiently with operating manuals.

Notice to listeners: The …

What if I Train Them and They Leave?

September 1st, 2020


It's often asked, "What if I train someone and they leave to work for the competition?" But what if you don't train them and they stay? Training is vital.

Notice to …

Are the Stings Set Up by TV Stations Fair to Contractors?

August 25th, 2020


The stings on TV give contractors a bad name. Contracting companies have to overcome a bad stereotype. Operating manuals make this easy.

Notice to listeners: The …

The Secret Bonus of Operating Manuals

August 18th, 2020


Every contracting business owner wants to minimize chaos and boost sales. The question is... How? Operating manuals are the key.

Notice to listeners: The …

How are You Judging Your Staff's Performance?

August 11th, 2020


How do you judge your staff's performance? Don't judge them based on your subjective opinion. Judge them based on objective facts found in your operating manuals.

Buying Your Way to Growth

August 4th, 2020


One of the best ways to grow your business correctly is through buying the growth through acquisition. Not sure where to start? Here's how to do it.

Notice to listeners: The …

Urgent vs. Important But Not Urgent

July 28th, 2020


Fighting fires in your business instead of focusing on important-but-not-urgent matters? It doesn't have to be that way. Operating manuals can help.

Notice to listeners:

I Can Do Everything... In a Job Interview

July 21st, 2020


Finding and retaining good employees is by design, not by accident. Learn to be proactive versus reactive in the hiring process.

Notice to listeners: The information …

Hire the Willing and Provide Skills or Pay the Price

July 14th, 2020


Keep hiring seasoned employees only to discover skill and behavioral issues? Why not hire willing employees and provide them with needed skills instead?

Gratitude: Your Most Powerful Tool

July 7th, 2020


Letting go of disappointment and anger and instead showing gratitude toward your employees is the best way to bring positive change to your business.

How Great Techs Become Successful Owners

June 30th, 2020


Feel like you're spending more time working as a technician than the successful owner you're supposed to be? Operating manuals help you make the …

Handing It Off Without Losing Your Mind

June 23rd, 2020


Trouble getting your employees to complete a task properly? Delegating tasks instead of dumping tasks on them will make the difference in a …

Grow Your Own Techs

June 17th, 2020


Stop the headache of hiring experienced, already-trained employees and start hiring willing people who you can train correctly with the right skills.

Notice to listeners:

Written Policies and Procedures Help Everyone Sleep Through the Night

June 9th, 2020


Wish you could sleep through the night without getting regualr middle-of-the-night emergency calls from your staff? Implementing written policies and …

Operating a Drain and Sewer Business Smoothly in Good and Tough Times

June 9th, 2020


Jim Criniti shares how operating manuals allowed his business to grow and how all the safety topics that are already baked into the technician manual made it relatively easy to add a layer to it, such as wearing masks.

What Does Keith Pinkerton Know about Operating in Good and Tough Times?

June 4th, 2020


Keith Pinkerton shares how chaotic and stressful trying to manage four locations was before operating manuals. Organizational charts have also become …

5 Reasons You Can’t Run Your Business from the Beach Forever

June 2nd, 2020


Your business can't run without you forever, but you don’t have to be heavily involved in the day-to-day operations if you set your team up for …

Tim Flynn Knows How to be Successful in Good Times and Tough Times

May 31st, 2020


Tim Flynn shares how pivotal systems have been for his company in good times as well as these tough times. It’s how he was able to add on to his existing procedures in response to what is going on in the world right now.

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