Sales and plumbing guru Roger Wakefield (The Trade Guy) joins Corey to discuss how tradespeople can make more sales. They discuss how to go from service provider to trusted advisor by asking open-ended questions, using winning listening techniques, and the importance of understanding your clients communication style to your sales numbers.
Roger Wakefield is a plumber and YouTuber with 400K+ subscribers. He teaches plumbers and tradesmen the sales skills they need to make more sales.
“When we learn to communicate with people in a way they want to be communicated with, our sales probably have to up 75%” - Roger Wakefield
[00:04] Episode overview and who is the plumber Roger Wakefield?
[01:26] Overcoming the mental barriers and anxiety around selling high ticket products and services.
[04:54] Why you should offer your customers financing options.
[08:20] How ‘listening to repeat’ can level up your plumbing sales skills.
[15:51] The TWO most important sales skills for tradesmen.
[21:14] Why every tradesperson needs to learn body language.
[23:40] Why you need to spend more than 10 minutes with inquiring clients. OR How to gain trust with potential plumbing/hvac clients?
[24:57] Keeping your credibility as a sales lead for tradesmen.
[26:48] What to say and do to easily get reviews/testimonials after performing a plumbing/hvac service.
[30:30] When should you ask your clients for a referral?
[33:55] How has COVID-19 affected the trades business?
[37:33] Should employers make the COVID-19 vaccine be mandatory?
[43:13] Why explaining the science behind the COVID-19 vaccine is so vital.
[51:23] How to connect with Roger Wakefield (The Trade Guy)
5 Key takeaways
I'll make you 5X the amount I charge you or your money back + $500 for your time and trouble: Sales CEO
Plumbing sales, plumber sales skills, sales skills for tradesmen, open-ended questions in sales for plumbing, hvac sales, plumbing reviews, gaining trust in sales, communication styles in sales, roger wakefield plumber, plumber youtube, youtube plumbing.
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