On this episode we welcome award-winning international speaker and author Amy Newfield CVT. Along with Dr. Sarah Wooten, veterinary speaker, influencer, and creator of “Vets Against Insanity”. We discuss the importance of creating a better work culture in your clinic today and effective methods to retain new and current staff. Easier said than done, right?
Listen in to get some great points you can bring to your management team to create good cultural shifts in your practice. Amy and Sarah also discuss preventable bad habits and toxic behaviors that often go missed. There are plenty of good examples to start building better work cultures, and it starts with involving your team and identifying the problem from a leadership standpoint. Getting those opinions and pulling out the trends are key. However, it goes above and beyond one conversation. It’s important to develop plans while creating an environment where people feel comfortable coming to you. Make those changes and reward those who are really making a difference in your business. And remember: it’s a marathon not a sprint.
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