Shared Insights: The Podcast from BA Insight

74 EpisodesProduced by BA InsightWebsite

Shared Insights is a podcast about modernizing enterprise search and intranets to improve employee collaboration and productivity. From customer stories to behind the scenes tales of our own developers, we aim to share what makes our approach to finding and accessing content across the enterprise a … read more

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73: Invite AI to your Enterprise Search with Sanjaya Paudel

September 4th, 2019


Sanjaya Paudel offers an introduction into the kinds of benefits that come with integrating artificial intelligence and machine learning into your …

72: Better Together: AI-Driven Enterprise Search and ServiceNow Digital Workflow

July 30th, 2019


ServiceNow has become ubiquitous across enterprise computing in a wave of organizations digitizing their most important workflows. But these workflows exist in the present. This week on the show, BA Insight CTO Sean …

71: Everything that was science fiction when we were kids is now real

May 31st, 2019


Artifacts and dreams of our science fiction childhood are coming to pass at a greater rate than ever before. Even the elusive flying car seems to be …

70: BA Insight CEO Massood Zarrabian helps you develop a sound business case for search

May 8th, 2019


How do you capture a viable return on your search investment? BA Insight CEO Massood Zarrabian joins us today to help you develop a business case to do just that with an emphasis on Return on Value (ROV).

His latest …

69: Innovation and exploration in enterprise search at Orrick

March 29th, 2019


Knowledge architect Scott Mortenson shares his experience in building enterprise search applications for global law firm Orrick. Efficiency and effectiveness are everything for the firm and its clients, so creating a …

68: Plumbing the Depths of Data with AI and Natural Language Processing

March 6th, 2019


Developments in artificial intelligence and natural language processing is progressing at a blistering pace thanks to investments from Microsoft, Google, Amazon and others. But how easily you can make use of these …

67: Artificial Intelligence versus Human Intelligence: One Doesn’t Trump The Other

January 30th, 2019


We hear it all the time — and it seems like such an easy solution to the metadata woes: let the AI tool crawl our data and assign metadata as it sees …

66: Esteve Pharmaceuticals Drives Integration and Collaboration Through BA Insight Connectors

January 7th, 2019


Xavier Ayala is a digital business transformation strategist at Esteve Pharmaceuticals headquartered in Barcelona, Spain. Their challenge? How do you integrate SharePoint and OpenText LiveLink for quick access to …

65: Sean Coleman Brings Reflections on Microsoft Search from Ignite 2018

December 7th, 2018


It’s been a busy season in the technology sector but now that conference travel is slowing down, we’ve caught up with BA Insight CTO Sean Coleman for …

64: Patrick Rochel saves time, increases agility by going paperless at major financial services firm

November 14th, 2018


Patrick Rochel serves as SharePoint Solution Architect at a major global financial services firm. He joins us today to share the story of …

63: Importance of Integrating Intelligence into your Intranet

October 11th, 2018


Bonzai Intranet Founder and Director of Product, Michal Pisarek, joins us today to talk about the importance of integrating intelligence into your intranet. What does he mean by intelligence here? It’s more than …

62: Town Planning: Building your new digital workplace

September 11th, 2018


Sam Marshall is the owner of ClearBox Consulting where he’s specialized in intranets and the digital workplace for nearly two decades. Today, he …

61: Intelligent Search Technology Continues to Make Huge Strides

August 8th, 2018


What are some of the most exciting search technology innovations so far this year to make enterprise search more intelligent and user friendly? BA …

60: At Korn Ferry, great search is step one toward great collaboration

July 18th, 2018


This week, Korn Ferry Senior Vice President and CIO Bryan Ackermann joins us to talk about the business challenges that come with aggressive mergers and acquisitions and how SharePoint and BA Insight software has helped …

59: Elastic V. SOLR: Is there one right choice?

June 27th, 2018


This week on Shared Insights, founder of Boston-based KMW Technology, Kevin Watters, joins BA Insight CTO Sean Coleman for a discussion of the …

58: Microsoft's Development of More Personalized and Intelligent Search Solutions

June 7th, 2018


Mark Kashman is a Senior Product Manager on the SharePoint team at Microsoft focused primarily on SharePoint Online — the mobile and intelligent intranet. Mark returns to the show today to talk about the mountains of …

57: Mars, Inc's Mark Christianson Talks About Using Patterns and Analytics to Understand User Behavior

May 22nd, 2018


Mark Christianson serves as Digital Experience Delivery Senior Lead, Global Services at Mars, Inc. Mark joins us on the show this week to talk about data — mountains of data — and the constant challenge to stay ahead of …

56: Diving Head-First into Taxonomies with Helen Lippell

May 8th, 2018


Helen Lippell has run her own consultancy since 2007, working as a specialist in taxonomy, metadata, ontologies and enterprise search. She loves …

55: Nationwide's Ted Williams Discusses Why Enterprise Search Fails and the Importance of Staffing It

April 23rd, 2018


Computers can do a lot, but they can't do it all. This week, Nationwide's Ted Williams shares platform stories, and the critical factor of human …

54: Search Architect Bob Bachand Discusses Ways He Has Overcome Some Enterprise Search Challenges

April 12th, 2018


Bob Bachand serves as search architect for a major Fortune 100 organization. As such, he's accustomed to dealing with the complexities of unifying the search experience for his users across platforms and applications. …

53: Jeff Fried's Top 10 Predictions for 2018

January 16th, 2018


We've wrapped up a remarkably eventful year in search and this week on the show, BA Insight CTO Jeff Fried will share his top 10 predictions for 2018 …

52: The State of AI in Search

December 28th, 2017


This week, Jeff Fried lands after a whirlwind of speaking and learning to share his report on the state of AI in enterprise search as we wrap 2017. Developments in deep learning, ensemble and transfer learning are …

51: Lessons on Implementing Information Management with Robert Bogue

December 18th, 2017


We're talking about information today, specifically, how we implement and utilize the tools and software at our disposal to improve the way we …

Bonus: Live from European SharePoint 2017 with Christian Buckley

December 7th, 2017


CollabTalk founder and CEO Christian Buckley is back this week, sitting down with CTO Jeff Fried at the European SharePoint Convention 2017 in …

50: What Goes into a Large Enterprise Search Project?

November 16th, 2017


This week on the show, BA Insight solutions consultant and project lead Sanjaya Paudel joins us with a successful implementation story about a life …

49: Our Expert Panel Shares Highlights & Opportunities in Microsoft's Latest Announcements from Ignite 2017

October 12th, 2017


BA Insight CTO Jeff Fried is fresh from Microsoft Ignite 2017 and has gathered an expert panel of findability practitioners to help explain some of the biggest announcements that will impact your work in search. …

48: Live From Ignite — Microsoft's Naomi Moneypenny on Intelligent Search & Discovery at Ignite 2017

October 5th, 2017


We're fresh off the floor at Microsoft Ignite 2017 where Naomi Moneypenny, senior product manager for SharePoint, OneDrive, and Yammer at Microsoft, is sitting down with Jeff Fried to talk about some of the more …

47: An Open Source Perspective on Enterprise Search

September 21st, 2017


Today we're talking about enterprise search from the open source perspective. Joining BA Insight CTO Jeff Fried for this conversation is Charlie …

46: Behind The Scenes of the BA Insight SmartHub with CTO Jeff Fried

September 14th, 2017


BA Insight CTO Jeff Fried walks us through the thinking behind BA Insight's newest product, SmartHub. Positioned to be at the center of your intelligent search, SmartHub works with Elasticsearch (on-premise and cloud), …

45: Search and the state of GSA Replacements with MC+A's Michael Cizmar

July 13th, 2017


Michael Cizmar is founder and Managing Director of MC+A, specializing in helping organizations improve their bottom line by implementing cloud and …

44: Cognitive Computing and Search with CCC's Sue Feldman and Hadley Reynolds

June 29th, 2017


A few weeks ago, Jeff walked us through his perspective on the State of Search. In that conversation, Cognitive Search came up a number of times as an area that defines a next great wave of innovation coming in the …

43: Next-Gen Analytics with NGAGE CEO Paul Henry

June 22nd, 2017


Paul Henry, Chief Executive at NGAGE Intelligence, Inc, joins BA Insight CTO Jeff Fried to talk about the latest advancements with its next-gen NGAGE …

42: The State of Search with BA Insight CTO Jeff Fried

June 15th, 2017


This week on the show, BA Insight CTO Jeff Fried shares his perspective on the State of Search and BA Insight's strategy around the coming wave of …

41: Lessons Learned from Legal Implementations with Rick Fafard

June 8th, 2017


Rick Fafard, BA Insight's technical director of professional services, is back to share his experience working with legal customers large and small …

40: Introducing Search for Dynamics

June 1st, 2017


Last week, BA Insight launched Search for Microsoft Dynamics bringing instant, enterprise-wide search results related to the specific case or …

39: The Future of Findability — Guest Panel on Microsoft's Month of Announcements 2017

May 25th, 2017


On the heels of a full month of Microsoft events, we've got a panel of guests ready to take on the latest from Microsoft, from the future of …

38: Large Pharmaceutical Marries the Power of ElasticSearch and SharePoint

May 23rd, 2017


This week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight chief customer officer Sean Coleman wraps up …

37: Global Pharmaceutical Organization Implements SharePoint 2016 as a Next Generation Search Platform

May 18th, 2017


This week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight chief customer officer Sean Coleman continues …

36: Global Pharmaceutical Organization Looks to Build Next Generation Search Platform

May 11th, 2017


This week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight chief customer officer Sean Coleman begins a …

35: The Future of Findability in the Legal Industry

May 4th, 2017


The legal industry in under considerable pressure to change. Over the last 15 years, we've seen a massive wave of mergers and acquisitions and …

34: How a Life Sciences R&D Organization Used Scientific Search to Improve Results

April 27th, 2017


This week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight CTO Jeff Fried brings us a story of an organization investing in scientific search first and foremost. Their efforts …

33: Christian Buckley on Hybrid SharePoint's Promising Future, Details Latest Research

April 20th, 2017


CollabTalk founder and CEO Christian Buckley returns to Shared Insights this week to share with us news of note around a major hybrid SharePoint …

32: A Successful Intranet Search Implementation in Life Sciences

April 18th, 2017


Over the last few episodes, we've been discussing search in life sciences, particularly the challenges faced by pharmaceutical organizations as they …

31: Using Search to Extract Quick Value from M&A in Life Sciences

April 13th, 2017


Over the last few episodes, we've been discussing search in life sciences, particularly the challenges faced by pharmaceutical organizations as they …

30: Reducing Duplication in Life Sciences R&D

April 6th, 2017


Last week on the show we started our conversation on search in life sciences, particularly the challenges faced by pharmaceutical organizations as …

29: Moving 150 bananas per second and other insights from Elastic{ON}17 with Elastic's Shane Connelly

March 30th, 2017


Today on the show we present a conversation between BA Insight CTO Jeff Fried and Shane Connelly, Principal Product Manager at Elastic. The two begin their conversation on their rich competitive history that has led …

28: The Hateful Eight: Portal Risks every CIO needs to know

March 23rd, 2017


This week on Shared Insights, BA Insight chief customer officer Sean Coleman is back to tell us a story of The Hateful Eight, the eight portal risks …

27: The Evolution of Legal Technology with Jeff Bodem

March 16th, 2017


Jeff Bodem serves as BA Insight's director for North American legal markets and as a twenty-year veteran in the legal industry he joins us to talk …

26: Findwise Mikael Wendelius Shares Enterprise Search and Findability Report, Posts Promising Trends in Search Strategy

March 9th, 2017


Findwise has released the results of their fifth annual "Enterprise Search and Findability" survey that reports how search is managed and used …

25: Search in Life Sciences — Regulation, Transparency & Efficiency

March 2nd, 2017


There are industries in which search is used intensively across different parts of the business, different roles, and functions, with different …

24: Microsoft's Mark Kashman on Intelligent Search, Delve, and the Evolving Microsoft Graph

February 23rd, 2017


This week, Microsoft announced a new search experience in Office 365, along with updates to Delve, all targeted at giving users a more personalized search experience that offers rich insight into the work you're doing, …

23: Expanding Connections: Bring Recommind to SharePoint with BA Insight

February 16th, 2017


Last year, we announced a strategic partnership between BA Insight and Recommind. Listeners will know Recommind as the brand behind Decisiv Search, …

22: Faceted Search Comes to Mobile Today with New BA Insight Visual Refiners

February 9th, 2017


This week, BA Insight announced the immediate availability of Visual Refiners for O365. It's a new version of the software you already love, bringing reactive design and mobile awareness so that data exploration can be …

21: Building the Business Case for Search

February 2nd, 2017


Ask your users to make the case for continuous improvement and investment in search, and you're likely to get a set of solid — potentially quite …

20: 7 Steps to Building an Intranet that Your Employees will Love

January 26th, 2017


Your intranet brings with it the baggage of history. Users are accustomed to consumer tools that look great, move quickly, and allow them to find …

19: Microsoft, Facebook & Slack — The Fight for Teams in 2017 with Peter O'Kelly

January 12th, 2017


Collaboration is the word for 2017, and the dominant tool for bringing modern collaboration and communication to your enterprise teams has yet to …

18: Jeff Fried's Top 10 Predictions for 2017

December 22nd, 2016


This week on the show, BA Insight CTO Jeff Fried joins us to share his predictions for 2017 across the search landscape. From Microsoft Graph to Facebook to Teams and Slack, not to mention his milestones on the road of …

17: Connected Intranets, their Managers, and the Science Fiction Future of SharePoint Search

November 10th, 2016


We’re talking about Intelligent Intranets on the show this week, this on the heels of Jeff Fried’s talk at Intranätverk in Stockholm. But today, we …

16: Unraveling Cloud Hybrid Gotchas with BA Insight Director of Product Development Tony Malandain

October 27th, 2016


BA Insight co-founder and director of product development Tony Malandain joins us today to share the product development perspective on Microsoft's innovations in Cloud Hybrid Search.

Any migration brings complexity, …

15: The Insiders: Neil Hodgkinson & Mikael Svenson Highlight Ignite 2016 with BA Insight's Jeff Fried

October 13th, 2016


As promised last week, we’re continuing our recap of Microsoft Ignite 2016 with two more terrific guests. Neil Hodgkinson is senior program manager at Microsoft in the Sharepoint Product Group and Mikael Svenson is …

14: Cortana Did All The Work at Microsoft Ignite 2016 — A Report from Jeff Fried

October 11th, 2016


BA Insight CTO Jeff Fried is back and well recovered from his Atlanta adventures at Microsoft Ignite 2016. This week on Shared Insights, Jeff brings us his report from the conference and a review of the things that will …

13: Going Deep on Search Security with BA Insight's John Lenker

October 6th, 2016


Today, we’re talking about security — Search Security — and the unique complexity that comes with administering a system that is both secure and fluid for your users. Security and auth is a complicated subject to begin …

12: Professional Services & Legal Industry Perspective — What's Working & What's Coming In Technology?

September 22nd, 2016


Richard Harbridge serves as Chief Technology Officer and an owner of 2toLead. In his work, his writing and speaking, he’s become an invaluable …

11: Is Your Intranet Intelligent?

September 8th, 2016


If your users have been in enterprise long enough, they likely have a conflicted relationship with the word Intranet. Is it the gold standard of deep …

10: Collaboration: Failing or Flailing with Christian Buckley and Jeff Fried

August 9th, 2016


Today, we’re taking on the deceivingly complex subject of Measuring Collaboration Success. We have an intuitive sense of what these words mean — we …

9: Diving into Deep Text with Tom Reamy and Jeff Fried

July 5th, 2016


BA Insight CTO Jeff Fried recently sat down with text analytics expert Tom Reamy on the eve of the release of Tom’s latest book, Deep Text: Using Text Analytics to Conquer Information Overload, Get Real Value from …

8: Discovering Hybrid SharePoint with Vlad Catrinescu and Jeff Fried

June 28th, 2016


Today on Shared Insights, we invite Vlad Catrinescu of VNext Solutions to the show to talk to us in more detail about Hybrid Sharepoint. Hybrid …

7: SharePoint 2016 Search Explained with Agnes Molnar and Jeff Fried

June 15th, 2016


Today on Shared Insights we're talking about the latest innovations in SharePoint 2016 search. Search Explained CEO Agnes Molnar joins BA Insight CTO …

6: ElasticSearch and BA Insight with CTO Jeff Fried

June 14th, 2016


Elastic search is an open source search stack that has the potential to unleash your data inside SharePoint with BA Insight. With more than 50 …

5: Cloud Hybrid Search with BA Insight CTO Jeff Fried

January 26th, 2016


BA Insight Chief Technology Officer Jeff Fried joins us today to introduce a new capability inside SharePoint that will dramatically impact your …

4: SEO Inside Your Firewall with BA Insight's Sean Coleman

January 26th, 2016


Search Engine Optimization is typically a function of your web or marketing teams, ensuring that your message is reaching the right external audience for your company at the right time. But what about your you internal …

3: BA Insight CTO Jeff Fried shares the 10 Hallmarks of a Digital Expert — Introducing Expertise Locator

December 18th, 2015


What makes an expert? Today, answering that question requires understanding the complex tapestry of our experience, contributions, and behavior across the digital landscape. The impression we leave across social media …

2: DLA Piper Amps Productivity through Deeper Integration of BA Insight Software

December 2nd, 2015


Michael Tominna is Director for Technology and Practice for DLA Piper, one of the world's largest law firms, with 4,000 attorneys supporting staff in …

1: Multiplying the Benefits of SharePoint with BA Insight's Mike Gregory

December 2nd, 2015


BA Insight's products extend the power of Microsoft SharePoint to significantly improve the way organizations find and work with content to meet the high expectations of their users. Today on Shared Insights, search …

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