Cover art for podcast Restaurant Owners Uncorked

Restaurant Owners Uncorked

526 EpisodesProduced by ScheduleflyWebsite

With over 500,000 downloads, Restaurant Owners Uncorked is the #6 restaurant podcast in the world. Successful independent restaurant owners share their stories, advice, wisdom, lessons learned and more. Hosted by Schedulefly (www.schedulefly.com), the only restaurant employee scheduling software des… read more

31:40

"And then I got the phone call of a lifetime"

Keith Santangelo moved to NYC when he was 18 years old and started waiting tables. He had worked his way up to being a very successful GM at Bourbon Street Bar & Grill starting in 2009, and last year his owners called to see if he'd like to buy the restaurant. His dream came true, and now he and a partner are doing a phenomenal job with a New Orleans-themed restaurant near near the theater district and Times Square in NYC. Keith talks about that phone call, the transition from GM to owner and how that changes things, why he hires on character vs. on technical skills, why restaurants have to spend time finding their identity, the "cornerstones of success" in the restaurant business, and more. Keith is a great guy and a successful restaurateur. Enjoy...

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