Cover art for podcast Restaurant Owners Uncorked - by Schedulefly Restaurant Employee Scheduling

Restaurant Owners Uncorked - by Schedulefly Restaurant Employee Scheduling

398 EpisodesProduced by ScheduleflyWebsite

Successful independent restaurant owners share their stories, advice, wisdom, lessons learned and more. Hosted by Schedulefly (, the only restaurant employee scheduling software designed specifically for independent restaurants and serving over 6000 restaurants across the U.S.

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Episode 392: *SPECIAL EPISODE* The Story of Sophie's Neighborhod: Lauren and Hosea Rosenberg, Santo & Blackbelly Market, Boulder CO

November 18th, 2022


What do you do when your child is diagnosed with a rare, destructive disorder? What if you were told she was one of 30 others in the world identified …

Episode 387: Ashley Ogden, Santo / Blackbelly Market, Boulder, CO

November 3rd, 2022


This episode is sponsored by Sophie's Neighborhood, a nonprofit dedicated to fundraising for research into the …

Episode 372: Special Episode: Brendan Sweeney, CEO, Popmenu

October 9th, 2022


If you haven't heard of Popmenu, do yourself a favor and check out this episode and head on over to If you mention this episode before becoming a customer by the end of 2022 you'll get a …

Episode 366: Oliver Koch, Co-Owner, East Bower Cider Co., Raleigh, N.C.

September 30th, 2022


A great conversation with Oliver about recently opening the first hard cidery in Raleigh. Great dude, great team of people, and GREAT cidar! Enjoy...

Episode 364: Jim & Marilyn Royal, Partners II Pizza, Peachtree City, GA

September 15th, 2022


Jim started Partners II Pizza 45 years ago, married, his bride Marilyn 31 years ago, and they are both still at full speed every day. Absolute …

Episode 362: Special Episode: Introducing Flyp Mobile Banking

August 17th, 2022


Wil's friend BJ McAndrews, CEO of Flyp, shares the story of Flyp, the future of banking. We're fired up at Schedulefly to finally have a company to …

Episode 361: Felicia Ruffino, Brasserie Liberté / Ottoman Taverna / Il Piatto / Al Dente, Washington, D.C.

July 14th, 2022


Felicia is Marketing and Events manager with a phenomenal group out of D.C. Her career started in college wen she had $30 in her checking account and …

Episode 360: Tony Westmoreland, Tandem Restaurant Partners, Memphis, TN

July 6th, 2022


Tony and the folks at Tandem went into COVID with three restaurants and came out of it with ten plus three consulting opportunities, totaling …

Episode 358: Congratulations to Mashama Bailey of The Grey and Meherwan Irani of Chai Pani

June 18th, 2022


Two of Schedulefly's customers just won the two biggest James Beard awards, Outstanding Chef (Mashama Bailey, The Grey, Savannah, GA) and Outstanding …

Episode 357: Keli Flanagan, Napa Kitchen + Bar, The Wine Bistro, OH

June 14th, 2022


Keli has been in the business since she was 16 years old. She earned a Journalism degree at Ohio State University but never stopped loving …

Episode 351: Why we're tricked by complexity

April 15th, 2022


Thoughts on a post titled "How People Think" by Morgan Housel on Collaborative Fund's blog ( 

Episode 350: Matt Robb, The Wild Hare, Great Falls, MT

April 6th, 2022


Matt joins us again, he's always positive and fun to talk to. The Wild Hare is the 16th location in the portfolio he and his partners run, opening …

Episode 347: Zach & Josh, Brick Street, Oxford, OH

March 31st, 2022


We had a great time talking to these two high energy, fun guys! Brick Street is officially on the bucket list now. Their badass college bar is in the …

Episode 346: Corbett Monica, Bella Monica, Raleigh, N.C.

March 30th, 2022


Bella Monica has been serving up exceptional hospitality for twenty two years, and we're super proud to serve them at Schedulefly and to count …

Episode 345: Bret Oliverio, Sup Dogs, Greenville & Chapel Hill, N.C.

March 29th, 2022


Long time friend and customer of Schedulefly Bret Oliverio from the world famous Sup Dogs found time to join us in the middle of being in the …

Episode 344: Travis Huffman, Riley's Bar & Grill, Chico, CA

March 28th, 2022


Riley's is the defending champion of the Barstool Sports Best College Bar competition, and heads into this week in the Final Four of this year's …

Episode 343: Jason Cervantes, lil' Vegerie, Redondo Beach, CA

March 24th, 2022


This will be the first in a series with Jason, who is opening his first business on May 1, 2022. Lil' Vegery is a quickservice concept serving up …

Episode 342: Diana Swartz, Rockin' Bowl at Daffodil Bowl, Puyallup, WA

March 23rd, 2022


What a cool story! Diana spent three decades in the legal profession but left four years ago to buy a historic bowling alley along with her husband. …

Episode 341: Sam Sameni, The Sameni Group, Dallas, TX

March 2nd, 2022


Sam took a last minute opportunity at age 19 to be a bouncer at a nightclub in Dallas. A couple decades later he has built a business with 350+ employees at over a dozen locations. We love this entrepreneurial sort of …

Episode 340: Juan Padro, The Culinary Creative Group, Denver, CO

March 1st, 2022


Juan and his team are absolutely crushing it and his vision for what restaurants can and should do in our society is tremendous. We absolutely loved …

Episode 339: Rob Masone, Kounter, Rock Hill, S.C.

February 23rd, 2022


Twelve years and over 300 restaurant owner interviews into this journey, there are now two stories that stopped us cold and that we'll never forget …

Episode 338: Hospitality as a Career: Kyle Miller, Avery Brewing, Boulder, CO

February 21st, 2022


Kyle is a musician and spent a few years after music school in a band before making the leap ten years ago to hospitality. We talked about how …

Episode 337: Hospitality as a Career: Ace Cunnings, Pins Mechanical Company, Columbus, OH

February 17th, 2022


We had so much fun getting to know Ace, a hospitality veteran and a magician! Super dude, loves what he does. Enjoy...

Episode 336: Hospitality as a Career: Morgan Slade, Quirk Hotel, Richmond, VA

February 16th, 2022


Morgan has been in hospitality over 20 years and made his way from his home state of CA to Richmond, VA six years ago to help run Quirk Hotel, a killer boutique hotel that started as an art gallery. With a second …

Episode 335: Bethany Covington, The Garage on Motor, Los Angeles, CA

February 15th, 2022


Bethany went from being a bartender who was wise enough at a young age to live below her means and save as much as she could to a co-owner of The …

Episode 334: Hospitality as a Career: German Bracho, 4102 Hospitality Services, New York, NY

February 11th, 2022


German is a great guy who came here from Venezuela years ago and is living the American dream. The guy definitely gets what hospitality as all about, and we had a great time getting to know him. Enjoy!

Episode 332: *Special Episode* Unclaimed Employee Retention Credits

February 9th, 2022


Please listen to this if your business has W-2 employees and was negatively impacted by Covid. You may be due tens of thousands of dollars. 

Episode 330: Chad Biel, Bohemian Bull, James Island, SC

February 7th, 2022


Chad recently entered into a franchise agreement, so this is a unique opportunity to hear an owner who has built a great business over a number of years talk about taking his concept to a new place. Very interesting …

Episode 329: Quick update from Schedulefly

February 4th, 2022


If you're reading this and don't mind, we'd be so appreciate if you'd rate our podcast. 

Episode 319: Hospitality as a career: Molly Irani, Chai Pani Restaurant Group

October 12th, 2021


Molly is such a genuine, kind person, it's no wonder Chai Pani is such a successful, admired business. Enjoy!

Episode 317: Hospitality as a career

August 23rd, 2021


Intro for new series here on the Restaurant Owners Uncorked - by Schedulefly podcast. 

Episode 316: Drew Moore, Venable Rotisserie Grill / The Station, Carrboro, NC

August 20th, 2021


Wide ranging topics, from covid to the toxic side of social media to hospitality as a great career option. 

Episode 315: Chris Conneen, Higher Purpose Restaurant Group

August 17th, 2021


COVID spiking in Florida, substance abuse recovery programs, faith. This is a great conversation with Chris about some tough issues. Enjoy...

Episode 306: Quick Announcement: Vote for Sup Dogs in the Barstool Sports Best Bar Tournament

March 27th, 2021


Schedulefly customer Sup Dogs vying to threepeat as champion. Tweet #BestBarSupDogs to vote!

Episode 301: The Story of Schedulefly #6: Our one and only trade show

March 18th, 2021


"Never again." Wes and I looked at each other and said that after wrapping up our exhibit at the 2009 National Restaurant Association Trade Show. One of the best decisions we've ever made.

Episode 299: The Story of Schedulefly #5: Wes & Wil Head to L.A.

March 10th, 2021


This is the story of the only sales presentation we've ever made at Schedulefly. Humbling and helpful, with another dose of laughing at ourselves.

Episode 296: Rockstar Women of Restaurants #3

February 27th, 2021


Karalee Fallert, Ashley Padgett, Jessie Kileen

Episode 294: Rockstar Women of Restaurants #2: Marilyn Schlossbach, Jessie Kileen, Lisa Carvey

February 19th, 2021


Our second episode of our new series featuring some of the amazing female restaurant owners we're proud to serve. Watch the video of the conversation on our YouTube channel.

Episode 290: Rockstar Women of Restaurants: Episode #1 (zoom)

February 5th, 2021


Hit the Schedulefly channel on YouTube to watch the video of this talk.

ONWARD (Zoom): Dave Query, Big Red F

September 2nd, 2020


Our first episode recorded from Zoom, you can watch the interview on our YouTube channel

Quick Tip: Government Intervention?

March 18th, 2020


This was supposed to be posted yesterday but we had other items to attend to. Apoligies! Stay tuned, more coming daily.

Quick Tip: MOFU Shoppe in Raleigh

March 13th, 2020


In the coming weeks we'll be sharing tips and creative ideas we are learning from restaurants all around the country. Here's the first one!

Distillery: Karen Hoskin, part III

March 11th, 2020


Karen is the first person to be on this podcast three times. When we last talked over the summer we agreed we had more topics to cover, and clearly we did. Let's get right to it... ENJOY!

Cocktail Bar: Hunter Wiggins

February 27th, 2020


Hunter opened Session Bar in Tuscaloosa, AL five months ago and his place is CRUSHING it. Hunter is thirty years old, and this is the first place he …

Distillery: Scott Maitland of Topo Distillery in Chapel Hill, NC

February 14th, 2020


Wow. This episode is tremendous. No spoilers, just listen. Enjoy!

Brewery: Fullsteam's Sean Lilly Wilson joins us again

February 12th, 2020


Sean and Wil caught up to discuss a wide range of topics, from the book "Traction" and it's impact on Sean's business, the Communal Table podcast, Ben's Friends, where the craft beer industry is (possibly) heading, …

Weekly preview...

February 10th, 2020


A heads up on the episodes we'll be recording this week.

Restaurant: Jerry Allen's and Katy's in Wilmington, NC

February 8th, 2020


Jerry Lachman, aka Jerry Allen, is a very humble, low key legend in the Wilmington and Wrightsville Beach, NC area. This was so much fun to record, …

Brewery: The Story Mad Mole Brewing

February 7th, 2020


On a sunny, 70 degree February on the N.C. coast, we sat down with co-owners Martin de Jongh and Ole Pederson and learned how the two …

Brewery: Aviator Brewing owner and "Brew Boss" Mark Doble shares his story

January 29th, 2020


Aviator Brewing opened in 2008 with Mark brewing beer out of an airplane hangar (there's a very cool story about why he was there) and driving his …

Scott Crawford & Steve Palmer and the story of Ben's Friends

January 24th, 2020

Scott Crawford and Steve Palmer discuss addiction and sobriety issues in the hospitality industry, as well as the organization Ben's Friends in a conversation hosted at Crawford and Son.

This is a very honest, raw …

Brewery: Trophy Brewing's Woody Lockwood and Chris Powers

January 16th, 2020


We've known Woody and Chris for a long time, and we're thankful for that. These are two incredibly genuine guys who've built a great business that is …

Rick Robinson of Deeluxe Chicken talks sobriety, mental health, fitness, and more...

December 19th, 2019


Rick owns Deeluxe Chicken in Durham, NC and has been in the business a long time. We got pretty deep into substance abuse, sobriety, relapsing, mental health, physical health, and more. All the stuff nobody wanted to …

Seth Gross & Shawn Stokes chat with us about concerning industry trends

November 26th, 2019


This is so good, and so relevant. We've had each of these guys on the podcast in the past. We got together to talk about concerns they share about current industry trends. This is a must-listen if you enjoy our …

Oscar Diaz wants to provide careers, not just jobs

October 24th, 2019


Wow, this is an AMAZING conversation with James Beard Award nominee Oscar Diaz, Executive Chef for Cortez Seafood + Cocktail and Jose and Sons in Raleigh, NC. We spent nearly two hours talking to Oscar, learning his …

Distillery: Karen Hoskin of Montanya Distillers visits the show again!

October 21st, 2019


Karen joined us in March, 2018 and shared her story. In this episode we caught up with her and talked about the round of capital she just raised, and …

John Zucker shares his story

October 18th, 2019

For more than two decades, Cru Catering and Café Executive Chef and Owner John Zucker has been creating a recipe for success in Charleston, S.C. As the number one graduate in his class from Le Cordon Bleu in Paris, …

Johanna Yorke and the story of Alto Cinco & Otro Cinco

October 13th, 2019

Alto Cinco first opened its doors in September of 1995 as a takeout restaurant only. In 1999, the restaurant expanded to open a small dining room that consisted of seven tables and the bar area. For many years, Alto …

Jeff Seizer and the story of Royale

October 2nd, 2019


Let's start with saying Jeff makes one of the best burgers on the planet. Period. Now that we've got that established, he's also a really cool guy …

Scott Crawford opens up about manic energy, sobriety, balance, and more.

September 25th, 2019

Chef Scott Crawford opened Crawford and Son in Raleigh, NC November 2016 – a neighborhood restaurant referencing his commitment to family and community – and in 2018, it was named the “Triangle’s Restaurant of the …

Shawn Stokes and the story of Luna Rotisserie

September 23rd, 2019

Luna’s chef and owner, Shawn Stokes, has over 15 years experience in the restaurant industry. A 1998 graduate of Johnson & Wales University’s …

Corbett Monica and the story of Bella Monica and Stellino's

September 19th, 2019


Corbett and his wife Julie opened Bella Monica in Raleigh, NC in 2000. Nineteen years later, it's still widely regarded as a badass institution in …

We serve restaurant people with business philosophies like our own

September 14th, 2019


Wil shared some thoughts about how we and the customers we serve run our businesses in very similar ways.

Teddy Diggs and the story of Coronato Pizza

September 12th, 2019

Teddy was born into a military family and traveled across the country for much of his childhood, exploring foods and cultures native to the locations …

Sean Fowler of Mandolin in Raleigh shares his story

September 6th, 2019


Sean was a history major in college in Virginia who didn't want to follow his buddies to Wall Street. Instead he hit the road to Jackson Hole, WY …

Eric Montagne on Locals Oyster Bar, sustainability, seafood charcuterie, and more

August 30th, 2019


Eric is the kind of person who glows with natural, authentic, true hospitality from the moment you lay eyes on him. Wil had the opportunity to learn his story, the amazing chefs he has worked with, what's happening with …

Restaurant Owner Quote: Keith Santangelo

August 29th, 2019


This is the first in a new series of quotes from our two books and our podcast interviews. Short, educational or inspiring quotes interspersed between our long-form interviews. Enjoy!

Jon Seelbinder on overcoming a black swan event and getting better from it

August 28th, 2019


Jon was on this podcast in March of 2017. The day after we posted the episode, a massive fire burned down a large apartment building near Little City Brewing, a tragic even that led to the main feeder streets to Little …

Jeff Mickel and the awesome story of Whiskey Kitchen

August 23rd, 2019


Jeff has been in the business for nearly 20 years, and opened Whiskey Kitchen three years ago. He and Wil discussed the story of Whiskey Kitchen, which is filled with both tragedy and success. Jeff shares the story …

Independent restaurants are a gift to their communities

August 21st, 2019


Some thoughts from Wil about how much meaning and value independent restaurants add to their communities.

Lisa Carvey from The Braeburn shares her story and wisdom

August 16th, 2019

Wil had a fun conversation with Lisa Carvey, owner of The Braeburn in Langley, WA on Whidby Island on the Puget Sound. They spoke for an hour and covered lots of actionable and philosophical ground. A fun conversation. …

Via Negativa: Wil's riff on removing vs. adding

August 14th, 2019


Every now and then Wil shares some observations he's made from interviewing successful restaurant people. Here's one of them...

Van Nolintha on purpose, self care, culture, community, and more.

August 7th, 2019


This is a deep, powerful conversation between Wil and Van, owner or Bida Manda and Brewery Bhavana in Raleigh, N.C. They have become friends over the …

Angela Salamanca, Marshall Davis and their new concept, Ex-Voto

August 1st, 2019


Angela and Marshall are opening Ex-Voto at the Durham Food Hall this Fall. We have tremendous respect for Angela and Marshall, and Wil had a great time chatting with them about their new project. They are so incredibly …

A quick thought from Wil

August 1st, 2019


Some thoughts Wil wanted to share about restaurants and Instagram.

Chuan Tsay and the amazing story of Heirloom Brewshop

July 29th, 2019


This may be our best podcast ever. We have no words to describe it, just listen and enjoy...

A long, fun conversation with Bret Oliverio

July 24th, 2019


Bret Oliverio owns Sup Dogs, and he's one of the best human beings we've come across in our years of serving restaurants. The story of Sup Dogs is so …

Drew Moore shares his story

July 22nd, 2019


Drew Moore runs three successful establishments in Carrboro, NC. He also closed his fourth establishment two months ago, so we had a lot of …

Kenneth Cribb shares the Willy Taco and FR8yard story

July 16th, 2019


The first night I met Kenneth 5-6 years ago I watched him demonstrate the servant leadership he and his partners have built into the culture, and I …

Emily Blount of Saint Leo shares her story

July 9th, 2019


I can't say enough good things about Emily Blount. Humble, authentic, successful, generous, and full of passion and energy for the restaurant …

Whiskey bar owner Kevin Barrett shares his story

July 3rd, 2019


Kevin owns Dram & Draught in Raleigh and Greensboro, NC with business partner Drew Schenck. This place is like heaven if you like whiskey! Kevin and I spent half of this episode talking about the amazing nectar of …

The story of The Grey in Savannah, GA

June 20th, 2019


When Johno Morisano bought the former Greyhound bus terminal building that had been built in 1938, he intended to hold it as a real estate …

The story of Bond Brothers Beer Company

June 13th, 2019


Bond Brothers was named the best new brewery in the nation by USA Today in 2016. Here's the story of how brothers Jay & Jeremy Bond and their two business partners had so much success so quickly they threw out their …

Brandon Sharp tells his story

June 6th, 2019


Brandon has been in the business over twenty years, and earned seven consecutive Michelin stars as Executive Chef of Solbar in Napa Valley from the …

Trey Wilder shares his story

June 5th, 2019


Trey owns Treylor Park (Savannah, GA and Ponte Vedra Beach, FL) and Hitch (Savannah). We discussed a wide range of topics, from attention to detail, to, what he learned not to do, keeping things simple, quality over …

Chris Dickerson shares his story

April 16th, 2019


Chris owns the very popular, award-winning Corner Taco in Jacksonville, FL and Burrito Royale in Savannah, GA. He's opening Squirrel's Pizza in …

Veteran owner Fran Scibelli shares her story

March 28th, 2019


Fran has owned iconic Fran's Filling Station in Charlotte, NC for ten years, but she's been an owner off and on since 1994. Fran and her team's mission is to fill up her guests bodies and spirits, hence the restaurant …

Vince Giancarlo of Zeppelin shares his story

March 27th, 2019


Vince is the executive chef of Zeppelin in Charlotte, NC. This place has quickly developed a great reputation and when you listen to Vince you'll …

Sean O'Neill from Chronic Tacos shares his story

March 25th, 2019


Sean owns three Chronic Tacos locations in N.C. and is planning more. He had a short run in hospitality before diving into this opportunity, but he …

Wooden Robot GM Zena Irving shares her story

March 20th, 2019


Zena is awesome. She has been in hospitality for 16 years, and grew up with a family background at Disney. She's been at the very popular Wooden …

The amazing Cheetie Kumar joins the podcast

March 14th, 2019


3-time James Beard award nominee (2017, 2018, 2019) Cheetie Kumar, chef/owner of Garland, Neptune's Parlour, and Kings in Raleigh, NC was recently profiled in the New York Times and was named as one of the 25 …

Prohibition's Ray Burns & Alexa Pavloski share their stories

March 4th, 2019


We were lucky to have a chance to sit down with both Ray Burns (co-owner) and Alexa Pavloski (Events Director) to learn the story of Prohibition, …

Bohemian Bull owner Chad Biel shares his story

February 28th, 2019


Like so many successful restaurant owners, Chad Biel grew up cooking and started working in restaurants at age 16 as a dishwasher. Since then he's …

The Story of Vicious Biscuit

February 27th, 2019


Josh Lambert co-owns Vicious Biscuit, which has been extremely successful right out of the gate in Mt. Pleasant, S.C. and has very aggressive growth …

"I fell in love with food and service and never looked back"

February 26th, 2019


Nick Barr, chef and kitchen manager at Buxton Hall Barbecue in Asheville, NC, is a thoughtful, passionate person who cares deeply about hospitality. …

Meherwan Irani joins us again!

February 14th, 2019


It's hard to put into words how much respect I have for Meherwan Irani. The 3x James Beard Award nominee has been so generous with his time with us over the years, including being featured in our second Restaurant …

Chai Pani team visits India!

February 13th, 2019


Chai Pani Restaurant Group recently sent five team members to India for twelve days, to get a true, deep understanding of the inspiration for Chai Pani, Indian street food. Three of the team members, Isaac, Andy and …

Ben Garbee of Lewis Barbecue in Charleston, SC

February 11th, 2019


Wow, this was fun! I sat down with Ben at Lewis Barbecue and we talked about everything from what he learned about hiring staff when he as a delivery boy at a Chinese restaurant as a teenager, to what he loves most …

HK Hospitality Managing Director Patrick Schmidt shares his story

November 29th, 2018


Patrick is helps run the very highly regarded HK Hospitality, with eight locations in the NYC metro area. We talked extensively about the benefits …

Kitchen No. 324 server Elle Trimmell shares her story

November 28th, 2018


Elle is awesome. Let's start with that. She began as a server as age 16 and has grown into a very polished, thoughtful, caring, genuinely hospitable …

Martha King, "Queen of All That Matters," shares her story

November 27th, 2018


Martha is so fun to speak with, and that makes sense because she's part of a very fun organization. Bull City Burger and Brewery and Pompieri Pizza …

Celestine owner Julian Brizzi shares his story

November 26th, 2018

Julian Brizzi owns Celstine, Rucola, and Grand Army Bar in NYC. And he's a badass. He started cooking for his family at home when he was nine, and …

Jax Fish House server Bekah Greutman shares her story

November 26th, 2018


When Jax director of operations Adam Reed recommended Bekah for this podcast, he said she is "epic-ally positive." Having spoken to her, I can't think of better way to put it! Bekah is new to the hospitality business, …

GM Noah Singerman of Leon's Fine Poultry & Oysters

November 19th, 2018


Noah is the new GM at Leon's, an extremely busy, successful, well-respected restaurant in the highly competitive Charleston market. Noah has a lot of …

Fullsteam Brewery owner Sean Lilly Wilson shares his story

November 19th, 2018


In our second in-person podcast, I had the honor of speaking with Sean Lilly Wilson, who founded Fullsteam Brewery in Durham, N.C. Sean started …

Chef de Cuisine Amie Gehlert shares her story

November 16th, 2018


Amie is the Chef de Cuisine at Barrios Fine Mexican Dishes in Oklahoma City, OK. She started as a busser at age 16, went to culinary school, and has …

The Common Market partner Graham Worth shares his story

November 15th, 2018


Two and a half years ago, Graham left the world of investment banking to become a partner at The Common Market. TCM has three locations in Charlotte, NC, each with it's own feel but all sharing the common thread of …

Looking Glass Hospitality Group owner Scott Schmidt shares his story

November 14th, 2018


Scott has been in the business since he was a fifteen year old dishwasher, and it was fun hearing him talk about the importance of every role in a …

AGM Jake Hunka of Jax Fish House (Boulder) shares his story

November 9th, 2018


When I asked Adam Reed, who runs the Jax Fish House locations for Big Red F, for some folks on his team who are great at what they do, love their …

Our first in-person episode: Kate Shields from Bida Manda

November 7th, 2018


Wow, this was a fun experience! Kate and I sat on a coach in Bida Manda while lunch service was winding down, and we had a great conversation about her story, what she loves about hospitality, what she has learned from …

MOFU Shoppe owner Sophia Woo goes from food truck celebrity to brick and mortar

November 7th, 2018


Sophia and her business partner Sunny Lin won season six of "The Great Food Truck Race" on The Food Network. Now they own the popular and …

Ten Crows BBQ GM and Manager talk ridiculously over-the-top service

November 5th, 2018


Our first episode with two people features Jonathon (GM) and Casey (Manager) of Ten Crows BBQ in South Lake Tahoe, CA. We cover a lot of topics, but one really sticks out, which is the acronym they use within their …

The Rockefeller owner Chris Bredesen shares his story

November 3rd, 2018


Chris has been around the restaurant business in southern California his whole life (his father is a Burger King franchisee). He learned a lot about …

Erin Barfield of Chuck's Fish and FIVE

November 2nd, 2018


Erin is in Tuscaloosa, AL and manages not one, but two killer restaurants: Chuck's Fish and FIVE. These are sister restaurants, and part of a really incredible group co-owned by Cris Eddings, who has been on this …

TyMark Hospitality co-owner Tyler Carlson talks shop

October 30th, 2018


Tyler has been in hospitality since he was a teenager, though he nearly went down the suit-and-tie route after college. He talks about why he …

Melfi's GM Adam Gainer shares his story

October 29th, 2018


Adam has been in the hospitality business since two weeks prior to his 16th birthday, and he's learned a ton about it over the last fourteen years. He talks about what he's learned on the job vs. what he learned while …

Nailing the basics - a few thoughts from Wil

October 23rd, 2018


Wil shares some observations from the challenges his favorite local breakfast restaurant is facing, challenges faced by every restaurant at some point in their life cycle.

Mark Lacz, co-owner TyMark Hospitality, shares his story

October 22nd, 2018


Mark has been in hospitality from a young age, and knew early on it was what he wanted to do for his career. He's been in the business for 18 years, he's been an owner for 8.5 years. This is a great interview from a guy …

The Goat Group operating partner Matt Robb talks about the bar business

October 16th, 2018


This is a great interview to listen to for anybody interested in the bar business. Matt talks about the formula for success in the business, the …

Ursa Minor Brewing founder Ben Hugus shares his story

October 15th, 2018


Ursa Minor Brewing is a 5-barrel brewery that opened in Duluth, MN 2.5 weeks ago, so Ben has a really interesting perspective! He and his brother …

Bellisio's Service & Beverage Manager Elissa Husby shares her story

October 12th, 2018


Elissa has a degree in business and a minor in math, but found her way to the fun world of hospitality and has never looked back. She talks about the …

Amy Usefara of Chow Daddy's and Truffles shares her story

October 12th, 2018


Amy has worked her way up from server to bartender to manager to GM. She talks about having a strong work ethic, learning something new every day, …

Sweet Cow GM Elissa Otten shares her story

October 9th, 2018


Another passionate, enthusiastic, fun member of the team at Sweet Cow Ice Cream joined me for a great conversation on what to look for in a hospitality job, questions to ask when interviewing, the many (many, many) …

Callie France of Sweet Cow Ice Cream shares her joy for her work

October 5th, 2018


Callie is a 17-year-old shift leader at Sweet Cow Ice Cream in Louisville, CO. Sweet Cow owners Drew and Ross were on the podcast recently, and spoke …

Sup Dogs server/bartender Tarra Leatherwood talks Sup Dogs culture

October 2nd, 2018


If you don't know the story of Sup Dogs, head to and watch the film we made about it. It's one of the …

Provision Concepts GM Justin McCrary shares his love of hospitality

October 2nd, 2018


Justin McCrary has been in the restaurant business since 1999, and with the team at Provision Concepts since it was formed in 2014. He told a great …

Trophy Brewing GM Shane Fisher talks shop...

September 26th, 2018


Shane is the GM of Trophy Brewing in Raleigh, NC. We had a wide ranging conversation, discussing everything from the multiple responsibilities in his …

Chef de Cuisine John Patterson talks controlled chaos, family, and the daily life of a corporate chef

September 21st, 2018


John has been in the restaurant business most of his life. He and I talked about what fuels his passion for the business, being an introvert in the …

Tap + Table Executive Chef Brian Jenzer shares his story

September 20th, 2018


California native Brian Jenzer has cooked at places all over the world, and today is the Executive Chef at Tap + Table in Raleigh, NC. We talked …

Tasting Room GM Brandon Muller of Montanya Distillers shares his story

September 18th, 2018


Like so many people we've had the pleasure to interview, Brandon has been in the hospitality business for his while life. And also like so many people we've interviewed, you can't listen to him talk without wanting to …

Jonny Adler shares the incredible story of The Skinny Pancake

September 14th, 2018


Talk about a man with conviction! Jonny and his brother Benjy started The Skinny Pancake in Burlington, VT out of a hand-made cart in 2003, and fifteen years later they have seven locations, a commissary kitchen, a …

A lifetime of lessons from Ray Villaman

September 12th, 2018


Ray has been in the restaurant business since the 1980's, and has done everything from being the interim CEO of a large chain, to being the Executive Director of the California Restaurant Association, to owning and …

Renee Newton: Chemist, Distiller, Bar Manager

September 11th, 2018


Renee Newton graduated with a degree in biology and chemistry, came to Crested Butte to work for the Rocky Mountain Biological Labs, had an …

Two Cantina 76 managers talk culture, competition, and being part of a phenomenal organization

September 7th, 2018


Brandi and Adam are GMs at the first Cantina 76 location in Columbia, SC. Cantina 76 is a very popular, successful brand with five locations in South …

Top Nosh Hospitality Asst. Director of Ops Rob McAlister shares his story

September 5th, 2018


Rob has been in the hospitality business for fifteen years, most recently as the Assistant Director of Operations for Top Nosh Hospitality in …

Flexibility, work for joy, and keeping the customer first

August 29th, 2018


Nick Gitsis owns The Silverlake Family Restaurant in Warsaw, NY. Started in 1990 by Nick's father, now in his 80's and still a regular presence at …

The happy, fun, passionate guys behind Sweet Cow Ice Cream

August 23rd, 2018


Drew Honness and Ross Cohen own Sweet Cow Ice Cream, which has six locations in Colorado. Drew had a dream to open his own shop one day, and worked …

Chai Pani Bartender/Server Carmelo Pampillonio talks mind blasting customers and a team that's like family

August 22nd, 2018


Carmelo has been in the restaurant business since he was fifteen years old. An artist and an active non-profit volunteer, Carmelo has thrived in the …

A former punk rock band singer finds his home in hospitality

August 22nd, 2018


Marshall Davis spent ten years as the lead singer of a punk rock band in Los Angeles. When the band disbanded he made his swayback home to N.C. and wound up at Centro, under the tutelage of Angela Salamanca. Today he is …

Owner of 70-year old drive in restaurant shares his story

August 17th, 2018


Steve Davis started working at Ardy & Ed's Drive In Restaurant in Osh Kosh, WI in 1977, when the business was twenty-nine years old. Since then …

Confidence, vulnerability, and reconnecting with heritage

August 16th, 2018


Pepe Estrada's family is from Mexico. He grew up in the U.S. as an introvert who didn't have a strong appreciation for his heritage. After seven years at Centro in Raleigh under the tutelage of Angela Salamanca, he's …

Buxton Hall bartender talks entrepreneurialism and reverence for his craft

August 15th, 2018


Teddy Bourgeois is a bartender for Buxton Hall BBQ in Asheville, NC. He works with intention and has tons of respect for his craft and for the team he works with, and believes in supporting not only his team but the …

An overlooked aspect of hospitality

August 14th, 2018


Ashley Reda manages Tarpon River Brewing in Ft. Lauderdale, FL. I was thoroughly impressed with his style, his grasp of what matters and why, and his dedication to his work. When I interview somebody I always ask myself …

Take care of your staff and customers and everything else will take care of itself

August 13th, 2018


Dennis Carter owns Ryan'S Restaurant in Winston-Salem, N.C. The restaurant opened in 1977 and Dennis was the GM. Forty-one years later, he co-owns the restaurant and oversaw it's best year ever last year (and they are …

Heather Miller of Riverside Market shares her story

August 3rd, 2018


The World Famous Riverside Market in Ft. Lauderdale, FL is one of the most memorable places I've been in my 10 years with Schedulefly. Nowhere else …

Brothers Brent & Brad Steven have built an awesome group of restaurants in Wichita

July 31st, 2018


Brad and Brent come from an entrepreneurial family. In 2003 and in their early 20's with no restaurant or bar experience, they decided to partner together and open a bar. Fifteen years and lots of trial and error later, …

Price Beall started Truffles Cafe in 1983 and it's still killing it

July 30th, 2018


Price co-founded Truffles Cafe in Hilton Head Island, SC in 1983. Thirty-five years later, he has two Truffles locations and two Chow Daddy's locations. He treats his team like family, leads by example, and is having a …

Markting Coordinator Katharine Warner shares her story

July 27th, 2018


Katharine works for Three Brothers Wineries & Estates in Geneva, NY ( She wears many hats at this unique place, and it was really fun to hear the progression of her career over the …

Father-Daughter Keith & Tabby Wren share the story of The Cone

July 25th, 2018


The Cone is a landmark location in West Chester, OH, that opened in 1995 with a 30-foot tall ice cream cone building, and it has been creating smiles with it's fresh, high quality soft serve ice cream ever since. Keith …

Wil's thoughts on why he wants his kids to work for independent restaurants

July 25th, 2018


I wrote a blog post last year discussing why I want my kids to work for independent restaurants when they are old enough to work. After listening to …

Brewery Bhavana manager Luisa Jaramillo shares her story

July 24th, 2018


Luisa manages one of the most unique, memorable, inspiring places you'll ever visit, Brewery Bhavana. Part brewery, part restaurant, part flower …

Comida GM Dameda Finney shares her story

July 23rd, 2018


Dameda has been in the restaurant business off and on for many years, and last year became the GM of Comida ( in Denver, her first time as a GM. It was fun talking to Dameda about her goals, as well as …

Owner of an 84-year old ice cream shop tells his story

July 18th, 2018


Doug and Peggy Warren took over Four Seas Ice Cream in Cape Cod, MA from Doug's father, Dick, in 2001. The business was started in 1934, making it …

Diana Underhill, the philanthropy/sustainability queen of Big Red F

July 17th, 2018


Diana has been working for Big Red F since she started as a server in 2000. Eighteen years later, she manages the group's philanthropy and …

Chester Kroeger reflects on 36 years as a restaurant owner

July 16th, 2018


Chester owns Fudpucker's ( in Destin FL. He started it in 1982 as a snack bar in a nightclub, and today it's a destination in Destin, an institution that has over 300 employees and everything from a …

"We went from $2,200,000 to $3,000,00 in revenue in one year."

July 12th, 2018


Jeremiah Higgins is president of HJL Hospitality and has been in the business for thirty years, starting as a dishwashing teenager who worked his way up to GM in just over a year. Ever since, he's had a knack for …

Head Brewer Nick Tedeschi of The Post in Boulder, CO.

July 10th, 2018


Nick is the head brewer at The Post Brewing Company i His passion for his craft and for his team is palpable, …

"Follow your 4:00am voice"

July 10th, 2018


Joanne Dragonowski owns several restaurants in Wisconsin with her brother and sister. The story started in 1951 when their parents opened their first place, and it continues today with four of the seven children still …

Weekly summary from Wil

July 9th, 2018


A quick summary of the three episodes we have coming up this week.

Eric Cacciatore of the Restaurant Unstoppable Podcast

June 29th, 2018


Eric hosts Restaurant Unstoppable, a great podcast featuring interviews with nearly 500 restaurant owners. I loved talking to him about why he does …

Update from Wil

June 29th, 2018


I had a couple of quick items to share. Y'all have a great July 4th week!

Wil's take from the Marcus Guiliano episode

June 12th, 2018


I'm going to start offering my thoughts on something an owner said during an interview that struck and chord with me and stood out the next day as my biggest takeaway. These will be short, concise episodes. Enjoy...

A man on a mission: Marcus Guiliano of Aroma Thyme Bistro

June 11th, 2018


Wow! Marcus has an absolutely amazing story, a bold philosophy, and a very authentic, intentional, passionate approach to his restaurant and the …

Cody Wilderman of Grassburger

June 4th, 2018


Cody is Director of Operations and co-owner of Grassburger (, which has locations in Durango, CO and Albuquerque, NM. Cody has tremendous passion for learning and growing as manager and …

Another quick summary from Wil

May 22nd, 2018


Update on new recording equipment and a new idea we have for our content. Quick and to the point...

Micheál Mallie and the story of Jack's Prime and Maverick Jack's

May 21st, 2018


Micheál started Jack's Prime ( in 2008 and Maverick Jack's ( in 2016, and has a second Maverick Jack's opening soon. We talked about having investors and how to …

A few quick thoughts from Wil

May 10th, 2018


After eight years of interviewing restaurant owners, I have a few thoughts I wanted to share. Also, some news on where we are going with this podcast.

David Halpern and the story of 4EG

May 3rd, 2018


David and Ben Klopp got started in the restaurant business right out of college in 1996, opening aliveOne in Chicago. In 22 years they've grown to …

3rd Generation Owner Ashley Padget shares the story of Alisson's

May 2nd, 2018


Ashley's grandparents started the restaurant in 1973, and 45 years later it's thriving as much as ever. Ashley shares what's made them successful, …

Gina Stefani of Phil Stefani Signature Restaurants shares her awesome story

April 12th, 2018


Phil Stefani opened his first restaurant 35 years ago in Chicago. Today the Stafani family owns 17 restaurants, and Phil's grown children, Gina and …

Doug Schantz and the story of D.C.'s #1 Sports Bar, Nellie's

April 12th, 2018


Doug opened Nellie's Sports Bar & Grill in Washington, D.C. in 2007. Eleven years later is is an iconic, very popular sports bar that annually …

Emmy Kaplan and the cool story of Emmy's Spaghetti Shack

March 19th, 2018


Emmy had been working in restaurants in San Francisco for a few years and felt like the only options were stuffy, fine dining places that she and her …

Keith Paul - Focus on what's happening inside your four walls

March 12th, 2018


I first interviewed Keith Paul in 2010 for our book Restaurant Owners Uncorked. Keith and his wife, Heather, own A Good Egg Dining Group in Oklahoma …

The inspiring, awesome Erica Paolicelli shares her story

March 12th, 2018


Erica has been involved with the hospitality business for twenty years, and she's so fun to listen to and so full of energy and passion for what she …

Karen Hoskin and the story of Montanya Distillers

March 1st, 2018


Karen had her own graphic design and web design business for twelve years. One day in 2008 she was sitting on a beach in Belize with her husband, and realized she was tired of helping build other people's …

Tom Siciliano and the story of Siciliano's Pizzaria

February 27th, 2018


Tom started his pizzaria in 1983, and thirty-five years late it's still thriving in the small town of Ravenna, OH. His passion for his business is contagious, and you'll learn how his single-location restaurant has …

Parker Kennedy and the story of Caffe Luna

February 27th, 2018


Parker started his dream Italian restaurant in downtown Raleigh, NC in 1996 when there weren't many restaurants downtown. Twenty-two years later, …

Chick Evans and the story of Maxie's

August 8th, 2017


This conversation was so much fun! Chick and I got into all sorts of topics from Chick living in Chicago while Maxie's is hundreds of miles away in …

Jon Seelbinder of The Local Icon shares his story

March 16th, 2017


Jon owns The Local Icon ( a very successful hospitality in Raleigh, N.C. Since 2012 he and his team have opened six concepts, …

Paul Holder shares his story

March 15th, 2017


Paul left Georgetown University in the early 2000's with degrees in marketing and international business and a different plan than his friends who …

Andrew Rasizer of B2 Bistro + Bar shares his story

February 13th, 2017


Andrew co-owns B2 Bistro + Bar in Red Bank, NJ ( He grew up around the restaurant business and started working in it when he …

Charlie Barone shares his story

January 30th, 2017


Charlie started washing dishes at age 14 in Buffalo, NY and soon fell in love with the hustle and bustle of the restaurant world. After leaving Buffalo for what he thought was for good many years ago and finding success …

The story of Provision Concepts

January 24th, 2017


Aaron Soward tells the story of going from a school to a chain to co-founding Provision Concepts with his long-time friend and colleague, Jeff Dixon. …

The Story of Liberty Market

January 16th, 2017


Kiersten Traina is co-owns the very popular and successful Liberty Market in Gilbert, AZ. Started at the height of recession in 2008, Liberty Market …

Michael Chernow shares his story

November 29th, 2016


Michael and Daniel Holzman started The Meatball shop in NYC in 2010 and it quickly grew to six locations and gained national attention. Now he's back …

Successful and admired owner Shawn Wilfong shares his story

November 29th, 2016


Shawn owns Leroy Fox, Mortimer's, and Cowbell in Charlotte, N.C. He is one of the most respected and successful restaurant owners in the city, and he …

Lisa Siegel and the story of Riverside Market

November 18th, 2016


Lisa and her husband Julian started The Riverside Market & Cafe in 2010 with no restaurant experience. They ignored conventional wisdom, and …

Steve Palmer tells his story

November 15th, 2016


Steve started working in a restaurant when he was 13 and has been at at for almost 35 years. Today he owns The Indigo Road Restaurant Group in Charleston, S.C. with seven concepts and 13 locations. Here's his story...

Marilyn Schlossbach tells her story

September 27th, 2016


Marilyn Schlossbach owns restaurants in Asbury Park, NJ. She is a self-taught chef, a passionate woman who devotes herself fully to her family, her …

The Story of Ocean Odyssey

September 20th, 2016


Travis Todd's grandparents started a small crab factory in 1947 to produce some of the finest Blue Crab meet on the eastern shore. Nearly 70 years …

The Story of Grassburger

August 4th, 2016


Jess Killeen and her husband Ed own Grassburger, with locations in Durango, CO, and Albuquerque, NM. What started as a transition to grass fed beef for they family of five led to the the couple opening the first …

Scott Youkilis riffs on his years in the restaurant business

June 28th, 2016


Scott owns Hog & Rocks, a highly successful restaurant in San Francisco. He's also opening Loma Brewing Company in Los Gatos, CA in just a few …

"Necessity is where creativity thrives"

February 4th, 2016


Angela Salamanca came to the U.S. from Colombia, South America in 1993 as a 17-year-old rent high school graduate. She went to work for her uncle, …

"We believe in people more than we do in things"

September 24th, 2015


Meherwan Irani got an MBA and spent 15 years in corporate America, working for other people. He was not unhappy, but never jumped out of bed in the morning excited to head to work. So in 2009 as the economy was …

"It takes discipline to stay simple"

September 21st, 2015


Cris Eddings co-owns Chuck's Fish (two locations) and Five Restaurant (five locations). He and his team follow their own compasses and don't pay …

"I opened for $70,000 after starting with a $1,000,000 business plan"

September 4th, 2015


Mic Heynekamp of Eddyline Brewery was in our book, Restaurant Owners Uncorked, and told me one of the most interesting stories I've ever heard about …

The most important question to ask all interviewees

August 27th, 2015


Kimberly Shingledecker started Pies & Pints along with partner David Bailey in Fayetteville, WV in 2003 in the basement of a house. By 2005 they had two-hour waits and needed to buy a building with more space. The …

"My lack of experience helped"

August 24th, 2015


Rob Ward and his three business partners started Cantina 76 in Columbia, S.C. in November, 2009. They had no experience owning restaurants, and not …

"Do something common uncommonly well"

August 14th, 2015

Dave Query started Big Red F Restaurant Group in 1993 and has turned it into a highly successful business with five concepts and soon-to-be thirteen …

"If you jump in with both feet, doors will open"

August 5th, 2015


Rayme Rossello is a very positive and inspiring person, who first co-owned a restaurant in 1999. That restaurant was very successful and grew to 5 …

"I never thought I'd open a restaurant"

May 20th, 2015


Van Nolintha began applying for jobs at the height of the recession after finishing both undergraduate school and graduate school. After being turned …

"You aren't ready until you've made all of the mistakes"

May 12th, 2015


Brent Bushong and his partners recently opened The Velveteen Habit, a quaint farmhouse on four acres of land, tucked into a small clearing in the woods two miles from the Maine coastline. This is not your typical …

"Be ready to get out of your comfort zone"

May 8th, 2015


Aaron Siegel opened the first Fiery Ron's Home Team BBQ in Charleston, SC in 2006. He opened the second location in 2009. Now, six years later, Aaron and his team are opening their third location. Aaron and I talked …

"Stand for something"

May 5th, 2015


Seth Gross has been in the restaurant business for 27 years. He currently owns Bull City Burgers & Brewery as well as Pompieri Pizza, both in …

"Getting customers vs. keeping customers"

May 4th, 2015


Daniel Holzman co-owns The Meatball Shop in New York. Five years in, he and partner Michael Chernow have built a wildly successful 6-location …

"Hubris will lead to failure"

May 4th, 2015


Sean Degnan co-owns the very popular restaurant bu•ku in Raleigh, N.C. Five years into it, and Sean and his team are still paying close attention to …

"Live in fear, or live in love"

May 1st, 2015


Kristian Cosentino is opening Dirty Water, a highly anticipated restaurant in San Francisco. For the first time in the Restaurant Owners Uncorked podcast series, we spoke to an owner who hasn't opened his doors yet. But …

"You've got to anticipate problems"

March 31st, 2015


What do a rock band member, a bar owner, a music venue owner, and a restaurant owner have in common? Cheetie Kumar, that's what. Cheetie balances all of those things, and somehow does a great job all the way around. We …

"You need good systems and processes to grow"

March 30th, 2015


Paul Wise's father left his construction business in 1996 to start Christianos Pizza, and nearly twenty years later Paul and his siblings have grown …

Trust, humility and passion

March 30th, 2015


Woody Lockwood and his partners run three successful restaurants in Raleigh, N.C. and they are working on a second location for one of the three …

"Coffee is definitely trial and error"

March 13th, 2015


Sean Scott owns Subculture Coffee, with locations in West Palm Beach and Delray Beach in Florida. Sean and I spoke about everything from the trust …

"I run my restaurant like I would run Apple"

March 12th, 2015


Bret Oliverio took over Sup Dogs in Greenville, NC in 2011 after his brother, who started the restaurant, tragically passed away. Bret had no restaurant experience and had to learn everything from how to tap a keg, how …

"Every good restaurateur is a student of the game"

February 24th, 2015


Kenneth Cribb is one of the owners of Willy Taco in Spartanburg, S.C. and he's one of the hardest working owners I've ever come across. I had the honor filming him for our video series, and he worked his tail off all …

"And then I got the phone call of a lifetime"

February 24th, 2015


Keith Santangelo moved to NYC when he was 18 years old and started waiting tables. He had worked his way up to being a very successful GM at Bourbon …

How to raise money for your restaurant and approach success with the right mindset

February 20th, 2015


Scott Maitland has owned Top of the Hill Restaurant & Brewery in Chapel Hill, NC for nearly twenty years. He's an incredibly sharp businessman and entrepreneur, and this interview turned into what amounted to a …

Julien Siegel - The Riverside Market/Craft Beer Cartel - Fort Lauderdale, FL

February 11th, 2015


Julien and his wife Lisa started the wildly successful Riverside Market & Cafe without a business plan and bucked conventional wisdom from day …

Jake Wolf - Capital Club 16 - Raleigh, NC

February 10th, 2015


Jake and his wife Shannon own Capital Club 16, one of the best and most respected restaurants in Raleigh, N.C. Jake talks about his restaurant being an extension of his home, leading by example, transitioning from …

Tad Peelen - Joe's Real BBQ, Joe's Farm Grill - Gilbert, AZ

February 3rd, 2015


Tad discusses why he and his partners set out to create institutions in their communities where the single unit economics work on their own, why Joe's Real BBQ gives away 6,000 free meals one day each year, why they …

Matt Frey - Bub's Burgers & Ice Cream, Bub's Cafe - Carmel, IN

February 3rd, 2015


Matt discusses why he hires sales people for every position in his restaurants, paying back his initial 5-year bank loan in two years, his three biggest challenges (labor, labor, and labor), why it's important to keep …

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