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Relentless Health Value

379 EpisodesProduced by stacey RichterWebsite

American Healthcare Entrepreneurs and Execs you might want to know. Talking.Relentless Health Value is a weekly interview podcast hosted by Stacey Richter, a healthcare entrepreneur celebrating fifteen years in the business side of healthcare. This show is for leaders in pharma, devices, payers, pro… read more

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EP325: The Show in Which Dr. Mai Pham Disagrees With Three of My Value-Based Care Premises

June 10th, 2021


First of all, a shout-out to all of you listeners who have shared this show with colleagues and LISTSERVs—really appreciate it. It’s because of you …

EP324: ACOs (Accountable Care Organizations): Do They, in Fact, Improve the Quality of Care and Reduce Costs? With Nicole Bradberry and Kelly Conroy

June 3rd, 2021


Recently, the University of Pennsylvania Leonard Davis Institute of Health Economics, or LDI, put out a white paper called “The Future of Value-Based Payment: A Road Map to 2030.” Spoiler alert: Next week’s show is with …

Encore! EP244: A Playbook for Jumbo Employers—or Providers, Consultants, Carriers, or Pharma Who Get Paid by Jumbo Employers, With Lee Lewis, Chief Strategy Officer at the Health Transformation Alliance

May 27th, 2021


This episode seemed particularly relevant right now because it gives insight into how large self-insured employers are prioritizing their efforts to …

EP323: A Short Take on Digital Tools Purporting to Maximize Throughput, With Arshad Rahim, MD, MBA, FACP, of Mount Sinai Health System

May 20th, 2021


One way to spot a flash point is to notice when people are using different words to describe the same concept. Throughput is one example of this.

On one side of the table, you have those who grasp that if a provider …

EP322: Cherry Picking, Lemon Dropping, and Other Learnings for Value-Based Care Models, With Monica Lypson, MD, MHPE

May 13th, 2021


Imagine if innovators in other businesses operated in the way that some health care status quo doomsayers finger wag. So much for failing fast, …

EP321: How to Point Out Low-Value Care Without Starting a Fistfight, With Rich Klasco, MD

May 6th, 2021


If you listen to this show on the regular, you probably have a pretty good bead on a couple of things I’ve been really into lately. One of them is …

AEE15: A Sidebar Conversation About the Importance and Challenges for Health Systems to Collaborate With Pharma Manufacturers, With David Carmouche, MD, From Ochsner, a Large Health System

May 4th, 2021


When I was talking with Dr. David Carmouche from Ochsner in EP316 about the importance of collaboration amongst anybody trying to actually pull off …

EP320: Is Telehealth vs In-Person Care Like Some Kind of Winner-Takes-All Cage Fight? With Christian Milaster From Ingenium

April 29th, 2021


If you want to hear what my mom and dad, both Medicare Advantage patients in their late 70s, have to say about telehealth (or teleconferencing, as my dad puts it), you’ll have to listen to the episode. They are not and …

EP319: How Do We Improve Outcomes in Skilled Nursing and Also Assisted Living Facilities? With Grace Terrell, MD

April 22nd, 2021


I’ll tell you what I wanted to figure out: How does care improve in SNF (skilled nursing) or assisted living facilities? My starting point in contemplating a possible path toward this goal was advanced primary care. …

EP318: A Primer for Pharma Looking to Collaborate With Health Systems, From the Point of View of Troy Larsgard, a Pharmaceutical Category Manager at Johns Hopkins

April 15th, 2021


I heard someone say the other day, “Practicing medicine without pharmaceuticals is like running to the ten-yard line, putting down the ball, and walking off the field.” So, it’s pretty imperative that providers and …

EP317: Wait, the Latest Action on Drug Pricing Reform Can Be Found in the Infrastructure Bill? With Josh LaRosa, MPP, Policy Director, Wynne Health Group

April 8th, 2021


Let’s get a fast bead on what’s going on with drug pricing reform, shall we? Every time I wade into these waters, my head about explodes. So, I very much appreciate the opportunity to quiz Josh LaRosa from the …

EP316: Unexpectedly Talking About Employers, With David Carmouche, MD, From Ochsner, a Large Health System

April 1st, 2021


I don’t know what I thought we were going to talk about during my interview with David Carmouche, MD; but I’m glad it turned out exactly as it did. Lately, we’ve had a number of guests on Relentless Health Value talking …

EP315: The Very Unsexy Essential for Technology to Drive Outcomes That Nobody Talks About, With Bob Matthews

March 25th, 2021


Medicine is complex. It’s getting more complex. We double what we know in medicine every 73 days. There’s 800,000 journal articles published every year. It is impossible for any human to keep up. It’s just impossible. …

AEE14: A Short Lesson for Self-insured Employers: Dr. Doug Eby Gives Some Advice That Everybody Should Hear Who Is Interested in Improving Outcomes and Lowering Costs, With Douglas Eby, MD, MPH, CPE

March 23rd, 2021


Have you never heard of the Nuka System of Care? If that’s the case, it is an award-winning and really remarkable health system in Alaska. In this 5-minute “An Expert Explains,” Dr. Douglas Eby, medical director over at …

EP314: Why Do SNF (Skilled Nursing Facility) Patients Need Two Pharmacies and a PBM? Following the Kinda Long Long-term Care Pharmaceutical Supply Chain, With Sheldon Weiss, MD

March 18th, 2021


This episode is for anyone as curious as I have been about pharmaceutical supply chain goings-on in long-term care facilities like skilled nursing facilities, otherwise known as SNFs. There are a lot of players in the …

EP313: Partnering Up With Fiercely Local and Fiercely Independent Pharmacies, With Dan Strause and Drew Leatherberry

March 11th, 2021


Let’s talk about one aspect of health care that’s not talked about possibly often enough: big national health care players siphoning money out of local communities—potentially a lot of money depending on where you are …

EP312: Radically Improving Population Health: Listen and Learn From One of Our Country’s Best-Kept Secrets, With Douglas Eby, MD, MPH, CPE

March 4th, 2021


This episode is a master class in raising health outcomes at lower costs from an award-winning health care system in … Alaska?! Who knew? In fact, I learned about the work of the Southcentral Foundation and the Nuka …

EP311: How Aging in Place Becomes a Business Problem for FFS Providers, With Sumit Nagpal

March 2nd, 2021


This episode might be about local providers getting disintermediated not by virtual front doors like I discussed with Jeff Hogan in EP309 but by entities providing virtual continuous care at home. Predictivae and …

AEE13: Have You Ever Wondered How GoodRx Makes Money? With Ge Bai, PhD, CPA

March 2nd, 2021


In this health care podcast, Ge Bai explains GoodRx’s business model and how PBMs and pharmacies fit in to that business model. Here’s the short version: GoodRx takes advantage of the dysfunction in the pharmacy supply …

EP310: The 2020 Shkreli Awards for the Worst Examples of Profiteering and Dysfunction in Health Care, With Vikas Saini, MD, and Shannon Brownlee

February 18th, 2021



The Shkreli Awards have been published each year, for the past five years and counting, by the Lown Institute. The Shkreli Awards are a much-anticipated top 10 list of the worst examples of profiteering and …

EP309: FFS Providers Getting Locked Out of Referral Flows, Right Now, As We Speak, With Jeff Hogan

February 11th, 2021


This episode is a tale of what happens when some employers decide to open up a few virtual front doors and when these virtual front doors lead only to referrals to providers who are willing to be accountable and offer …

EP308: At Least Two Surprising Insights About Value-Based Care, With Mark Fendrick, MD

February 4th, 2021


And here I thought I knew a lot about value-based care. In this health care podcast, I am speaking with Mark Fendrick, MD, who is the director over at the University of Michigan Center for Value-Based Insurance Design. …

EP307: The Surprise Billing Legislation: Its Impact on Providers, Hospitals, Self-insured Employers, and (Most of All) Patients, With Loren Adler

January 28th, 2021


In this health care podcast, I speak with Loren Adler, who is the associate director of USC-Brookings Schaeffer Initiative for Health Policy and has …

EP306: A Deep Dive Into Amazon’s Pharmacy and the Amazon Pharmacy Model Some Employers Are Running With, With Ge Bai, PhD, CPA

January 21st, 2021


Here’s a trigger warning: This show gets pretty deep into some of the nether regions of PBM (pharmacy benefit manager) contractual terms with pharmacies. If you are not, I’m gonna say, pretty familiar with PBM …

EP305: The 1% Most Expensive Claimants Racking Up Massive FFS Bills and Still Not Getting the Help They Need From Our Health Care System, With Darrell Moon, CEO of Orriant

January 14th, 2021


My guest in this health care podcast is Darrell Moon, who is the CEO over at Orriant.

I was super intrigued by some of the work that Darrell and his team are doing regarding high-cost claimants. Said a different and …

AEE12: Steve Blumberg and I Discuss the 2020 Humana Value-based Care Report

January 12th, 2021


Humana recently came out with their Value-based Care Report. The subhead is Physician Progress and Patient Outcomes. It’s a very fancy report with a lot of pages and graphics, and this impressive format definitely …

EP304: How a Provider Population Health Leader Who Went to Work for a Payer Thinks About Health Care Transformation, With Steve Blumberg, VP of Practice Transformation for GuideWell Health

January 7th, 2021


In this health care podcast, I speak with Steve Blumberg, VP of practice transformation for GuideWell Health, a subsidiary of GuideWell.

How’s this for an interesting career trajectory? Steve spent the last decade …

Encore! EP216: How Medicare Part D Plans Became Addicted to Drug Rebates, With Chris Sloan From Avalere Health

December 31st, 2020


Alex Azar, who is the current Health and Human Services (HHS) secretary (until January 21 anyway), came out with a reboot of the proposal that effectively halts the practice of pharma manufacturers paying rebates to …

Encore! EP231: Pharmaceutical Contracting, PBMs, Pharmacies, Employers, and the Latest HHS Rebate Proposal, With AJ Loiacono, CEO of Capital Rx

December 24th, 2020


In November 2020, there was an Executive Order entitled “Lowering Prices for Patients by Eliminating Kickbacks to Middlemen.” And we had HHS (US Department of Health and Human Services) Secretary Alex Azar and the HHS …

INBW29: The Secret to Transforming Our Health Care System Revealed—A Summary of the Wisdom of Relentless Health Value Guests in 2020

December 17th, 2020


I had a vision for this inbetweenisode. I wanted to highlight the wisdom of our amazing guests this year. I really wanted to find some theme that might be a key to our health care transformation. To achieve maximum …

EP303: The Conflict Between QALYs for Drug Value and Specific Well-Funded Patient Advocacy Groups, With Anna Kaltenboeck From the Drug Pricing Lab at Memorial Sloan Kettering

December 10th, 2020


You know back in the olden days when a foot of measurement was actually the measure of your own foot? So, I might measure something and it’s, like, …

EP302: The Gigantic Problem I Have With Talk About Telehealth, With Blake McKinney, MD, From CirrusMD

December 3rd, 2020


Sometimes when I overhear a conversation/argument about telehealth, it occurs to me that there’s a lot of fighting words about some things and very, very little about other things which I’d regard as equally, or maybe …

Encore! EP206: Turns Out, High‑Deductible Plans Do Not Drive High‑Quality, Cost‑Effective Care, With Ashok Subramanian, CEO and Founder of Centivo

November 26th, 2020


There’s lots going on these days with transparency. Three cost transparency rules, as a matter of fact, just came out of CMS, for example. These …

EP301: What Is Up With the Hospital and Payer Transparency Rules From CMS Now and Also After January 20? With Jeff Leibach, MBA

November 19th, 2020


Three transparency rules have come out of CMS in the past months. My guest in this health care podcast, Jeff Leibach, calls these three rules three …

EP300: Getting the Right Drugs Developed and Thinking Different About How to Pay for Them, With Bruce Rector, MD

November 12th, 2020


Wow! It’s episode 300. That’s a milestone. Because of you, we’ve grown to be one of the largest podcasts for health care executives—so, thank you to every one of you who has recommended the show to your friends and …

EP299: FFS (Fee for Service) Is a Whole Business Model—It’s Not Just a Way to Get Paid, With Alan Kaplan, MD, MBA, Assistant Professor of Urology at Georgetown University and a Practicing Urologist

November 5th, 2020


If you are a forward-thinking specialist right now, alarm bells may be going off, given COVID and/or the prospect of another COVID-style pandemic. Also, all of the capitated and advanced PCP (primary care provider) …

EP298: The Intersection of Value-Based Payments and Behavioral Health—Also, the Rise of Telepsychiatry, With Don Fowls, MD

October 29th, 2020


I was really vexed the other day when I read on Twitter—First rule of thumb: Stay away from Twitter—but I read on Twitter someone bashing telehealth …

EP297: How the Front Desk Can Make or Break Patient Trust and, Potentially, Outcomes, With Jerry Durham From The Client Experience Company

October 22nd, 2020


Here’s something I never really understood: how physicians and nurses more often than not get to be responsible for the entire patient journey, including, start to finish, patient satisfaction. But if you just take one …

EP296: Oncology FAQs About Telehealth, Standardizing Care, and Drug Prices, With Vincent Rajkumar, MD, of Mayo Clinic, Rochester

October 15th, 2020


My guest in this health care podcast is Vincent Rajkumar, MD. Dr. Rajkumar is a professor of medicine at Mayo Clinic, Rochester. He’s also a …

EP295: Surprising Insights About Measuring Primary Care Performance, With Rebecca Etz, PhD

October 8th, 2020


PCPs (primary care providers) are really important to population health. Primary care is the foundation of any well-functioning health system, I am …

EP294: Building a Center of Excellence: A Playbook for Physician Entrepreneurs, With Steve Schutzer, MD, Physician Executive for the Orthopedic Service Line at Trinity Health of New England and Medical Director of the Connecticut Joint Replacement Institu

October 1st, 2020


Lately, several of the Relentless Health Value episodes have focused on digital health companies and their disruptive potential on referral flows of traditional provider organizations. We also talked about other …

EP293: Game Theory Gone Wild: Co-pay Cards, Co-pay Accumulators, and Co-pay Maximizers, With Dea Belazi, PharmD, MPH, President and CEO of AscellaHealth

September 24th, 2020


Let’s cut to the chase here for our conversation about co-pay cards offered by pharma companies versus co-pay accumulators and co-pay maximizers …

EP292.5: Teladoc Livongo Part 2

September 17th, 2020


Welcome to Episode 292, Part 2. This is the second part of a two-part episode, but, in a way, you can listen to whichever part you want first. So, if you wound up here first, no worries. Just go back when you have a sec …

EP292: Teladoc Buys Livongo: What Are the Implications for Providers, Employers, and the Market? Part 1, With Bob Matthews and Dan O’Neill, MA, MS

September 15th, 2020


This is episode 1 of a two-part show about the potential impact of the Teladoc acquisition of Livongo. To get started here, in deference to the fact that we’re all in the health care industry, let’s agree on an acronym, …

EP291: What Are Medicare Advantage Plans Up to Right About Now? With Betsy Seals, Cofounder of the Rebellis Group

September 10th, 2020


Medicare Advantage (MA) enrollment has nearly doubled over the past decade. It grew 37% from 2016 to 2020. Right now, MA comprises nearly 40% of the …

Encore! EP225: Why, Right Now, It Is No Longer Optional to Suck at Patient Centricity, With Joe Selby, MD, MPH, Former Executive Director of PCORI

September 3rd, 2020


There is a land grab going on right now, the likes of which the health care industry hasn’t seen before—at least in our generation. Spoiler alert: …

EP290: COVID-19—Shining a Light on the Crafty Gambits Used by Some (Not All) Hospital Billing Departments, With Doug Aldeen

August 27th, 2020


Here’s a couple of sentences ripped from the headlines recently: It is free to be tested for COVID-19 in the US, but the cost of treatment can be shocking. Even if you’re insured, the deductible and co-pay can add up to …

EP289: The Right Amount of Oncology Screening and Care—In a Pandemic and Not in a Pandemic, With Bishal Gyawali, MD, PhD

August 20th, 2020


You may or may not know (I don’t know why you would, honestly), but I speak Swedish. I mention this because there’s this famous and really culturally …

EP288: The "Big Three" PBMs Spinning Up GPOs—What? With Mike Schneider, Principal at Avalere Health

August 13th, 2020


Disclaimer before we get started here: This show is probably a 300-level class in pharmaceutical/PBM relations. If you are tuning in for the first …

EP287: The Time for Entrepreneurial Physician Leaders Is Right Now, With Dan O’Neill, MA, MS

August 6th, 2020


In this health care podcast, I’m speaking with Dan O’Neill, MA, MS. Dan says that, in many ways, this is a fantastic time to be an entrepreneurial physician leader. We are in a place to reinvent the practice model, …

EP286: Advice for Health Systems in the Face of Consumerism and Value-based Contracts, With John Rodis, MD, MBA

July 30th, 2020


John Rodis, MD, MBA, is an OB/GYN specializing in high-risk pregnancies. He’s been a board examiner and a department chairman. He’s been a COO and a CEO of a 600-bed Level 1 trauma center. He’s also an author working on …

EP285: The Fascinating Story of Billions of Dollars Going Missing When the Back Office Pays Health Care Bills, With Dawn Cornelis, Cofounder and Director of Transparency at ClaimInformatics

July 23rd, 2020


I’m going to summarize some points that Dr. Marty Makary made in his manifesto for why he wrote his most recent book. The Price We Pay is its name. You can hear this manifesto in his own words—in Dr. Makary’s own …

EP284: When Prescribers Know How Much a Drug Will Cost Patients at the Point of Prescribing, With Carm Huntress, CEO and Cofounder of RxRevu

July 16th, 2020


There is a transparency zeitgeist kicking off right about now. In June was the biggie, the one where health systems now have to divulge their …

EP283: Your Telehealth Success May Be a Launchpad for Health System Innovation and Human-centered Health Care, With Sylvia Romm, MD, MPH, Chief Innovation Officer at Atlantic Health System

July 9th, 2020


At the end of the day, health care should be about helping patients find their way to health while doctors, nurses, and other clinicians don’t burn …

INBW27: Two Metrics to Measure the Value of Care Delivered

July 2nd, 2020


This past March, I was looking forward to giving a keynote at the Arizona Technology Council. Unfortunately, that didn’t happen. COVID happened. But …

EP282: Do You Know How Much Cancer Centers Get Paid to Put Patients on Drugs? With Aaron Mitchell, MD, MPH

June 25th, 2020


In the April issue of Value-Based Cancer Care (that’s a journal), there’s an article talking about a keynote presentation and a study highlighting a big problem for patients with cancer: toxicity. It’s a fact that some …

EP281: COVID-19—Badly Managed Health System Supply Chains Steal From Patients and the Providers Who Let This Happen, With Rob Austin From Guidehouse

June 18th, 2020


You know what the second biggest cost line item is on most health systems’ profit and loss report: supplies—buying things like artificial knees, stents, service contracts. It’s estimated that an average hospital can …

EP280: COVID-19—Will Currently-in-Use Technology Advancements Wind Up Disrupting Traditional Models of Health Care Delivery and Reimbursement? With Yauheni Solad, MD, and Rahul Dubey

June 11th, 2020


In this health care podcast, I am talking with Yauheni Solad, MD. Dr. Solad is one of the top minds in data and data exchange. He’s medical director …

EP279: COVID-19—How Did Health Systems Get Addicted to the Inflated Prices They Charge Employers and Some Patients? With Peter Hayes, President and CEO of the Healthcare Purchaser Alliance of Maine

June 4th, 2020


Let me explicitly state an implicit theme that’s been running through a bunch of the latest Relentless Health Value podcasts talking about if and how …

EP278: COVID-19—Will COVID-19 Result in a New Normal for Value-based Pharmaceutical Pricing? With Maura Calsyn From the Center for American Progress

May 28th, 2020


In this health care podcast, I’m speaking with Maura Calsyn from the Center for American Progress—or CAP—and we’re talking about value-based drug pricing and the impact that COVID-19 may have on its definition, …

EP277: COVID-19—Is Now the Time When Value-based Payments Overcome a Fierce and Sticky Fee-for-Service Overlord? With Eric Weaver, Executive Director of the Accountable Care Learning Collaborative

May 21st, 2020


Look, bottom line, value-based care has to be the future of health care delivery in this country. That’s just inarguable at this point. Nobody …

EP276: COVID-19—Advice for Self-insured Employers and That Prediction of a 4% to 40% Premium Increase in the Fully Insured Market, With Brian Scott From Point6 Healthcare

May 14th, 2020


In this health care podcast, I talk with Brian Scott. Brian has a background which is perfect for the question of “Will employer health care costs go …

EP275: COVID-19—Will Self-insured Employer Costs Ultimately Go Up? The Why and How to Protect Your Company From Predatory Health Care Pricing, With Brian Scott, From Point6 Healthcare

May 12th, 2020


I have the same burning question that I think many of you have: If I am a self-funded employer, as a result of this pandemic, will my health care …

EP274: COVID-19—What Telehealth Means After the Pandemic, With Jonathan Thierman, MD, PhD, From LifeBridge Health System

May 7th, 2020


Everybody’s talking about the surge in telehealth usage. I wanted to talk to someone who has been ramping up their telehealth capabilities for a while to get a sense of what it takes to do it well. And, as has been said …

EP273: COVID-19—At What Level Will Telehealth Survive After the End of the Pandemic? With Jonathan Thierman, MD, PhD, From LifeBridge Health System

April 30th, 2020


Everybody’s been talking about the surge in telehealth usage—how it would have taken, like, ten years to get as far as we’ve gotten in the past ten …

EP272: COVID-19—Why This Pandemic Is a Game Changer for PCPs and the Employers and Plans Who Pay Them, With Guy Culpepper, MD

April 28th, 2020


A lot of people are wondering why independent PCPs are furloughing nurses and talking about shuttering their practices in the middle of a pandemic. …

EP271: COVID-19—A Surprise Billing Defense Strategy for Patients AND Employers in the Middle of a Pandemic, With Al Lewis, Rachel Miner, David Contorno, and Doug Aldeen

April 23rd, 2020


In this health care podcast, I’m talking to Al Lewis from Quizzify. This episode also guest stars Rachel Miner from Thrive Benefits, David Contorno from E Powered Benefits, and Doug Aldeen, a health care attorney in …

EP270: COVID-19—How to Save Primary Care Practices With the Marshall Plan for Prospective Payment Models, With Dave Chase, Cofounder and CEO of Health Rosetta

April 16th, 2020


Let’s talk today specifically about primary care physicians (PCPs) and family medicine doctors. Data was reported in USA Today, saying that an estimated 60,000 family practices will close and 800,000 of their employees …

EP269: COVID-19—Prepping for the Next Wave: What Payers and Providers Should Be Doing Right Now to Get Ready, With Eric Bricker, MD, From AHealthcareZ

April 9th, 2020


The first wave of this COVID-19 pandemic has been totally reactionary. Don’t get me wrong: That does not detract from the Herculean effort made by …

AEE11: COVID-19 Billing, With Doug Aldeen and Al Lewis

April 7th, 2020


On Friday, March 27, President Trump signed into law the Coronavirus Aid, Relief, and Economic Security Act—otherwise known as CARES. This CARES Act …

EP268: COVID-19—After June: Action Steps for Hospitals, Payers, Employers, and Pharma, With Marty Makary, MD, MPH

April 2nd, 2020


The reaction of some hospitals and health care systems to the COVID-19 pandemic has been truly breathtaking. Doctors, nurses, first responders, other …

EP267: COVID-19—From Now Until June: Action Steps for Hospitals, Payers, Employers, Pharma, With Marty Makary, MD, MPH

March 30th, 2020


Marty Makary, MD, MPH, is a surgeon at Johns Hopkins. He’s a professor of surgery and health policy and management at Johns Hopkins University. And …

EP266: When the Scrubs and the Suits Partner Together, Everybody Is Happier … Except Maybe Those Looking to Exploit Patients, With Matt Anderson, MD, MBA

March 26th, 2020


This episode was recorded prior to COVID-19 hitting our shores. Irrespectively, it is incredibly relevant. Right now, more than ever, we need physician leadership and we need partnership across organizations and within …

EP265: The What, the How, and the Questionable Why of Digital Therapeutic Formularies, With Randy Vogenberg, PhD

March 19th, 2020


There is a lot going on with digital health tools these days. Which ones are the good ones and which ones are nothing burgers packaged up in …

EP264: How Prior Auths Collide With Trust, With Ron Wince, CEO of Myndshft

March 12th, 2020


It’s kind of a vicious cycle. Payers don’t trust providers to do the right thing and provide appropriate care. And OK, there’s some logic there considering that 25-ish% of health care delivered is low-value or …

EP263: How Population Health Leaders Use Artificial Intelligence Right Now, With Andrew Eye From ClosedLoop

March 5th, 2020


Here’s the thing: All the top-performing Medicare Advantage plans are using, today, right now, some form of advanced analytics and artificial …

EP262: The Ease of Doing Business, With Brian Van Winkle and Rishab Shah From Johns Hopkins Medicine and Working With NODE.Health

February 27th, 2020


The World Bank had a revelation a few years back. Some very smart people working there realized that countries that were easy to do business with thrived. Within these countries’ business ecosystem, the best and the …

EP261: Six Essential Steps to Get Population Health Right, With Fred Goldstein, President and Founder of Accountable Health, LLC

February 20th, 2020


Today I speak with Fred Goldstein. Fred knows a lot about population health. His credentials, in fact, are about as long as my arm, so I’m just going …

AEE10: An Update on the Snowball of Drug Pricing Initiatives in Washington Right Now, With Josh LaRosa, MPP, Policy Director, Wynne Health Group

February 18th, 2020


In this health care podcast, Josh LaRosa from the Wynne Health Group is back to give us an update on the snowball of drug pricing initiatives zigzagging their way around Washington right now. For the details, listen to

EP259: What Are Payers Looking to Solve For Right Now? With Rahul Dubey of Percynal Health Innovations

February 6th, 2020


Rahul Dubey is the founder of Percynal Health Innovations. He’s also the former chief innovation officer at AHIP—that’s America’s Health Insurance …

EP258: Areas of Promise, With Seven Health Care Thought Leaders

January 30th, 2020


In this health care podcast, seven thought leaders talk about the areas of promise they see in health care in 2020. Seven thought leaders include:

Kimberly Noel, MD, from Stony Brook Medicine
Eric Weaver, from Innovista …

EP257: Rating the Raters of Hospital Quality, With Karl Bilimoria, MD, From Northwestern Medicine

January 23rd, 2020


In this health care podcast, I talk with Karl Bilimoria, MD. Dr. Bilimoria is a surgical oncologist and a VP of quality over at Northwestern …

EP256: A Major Health Care Cost Driver Revealed: Misdiagnoses in Radiology, With Ron Vianu, Founder and CEO of Covera Health

January 16th, 2020


You know how in JAMA recently it said that 25% or more of health care spending is frittered away wastefully? Some of that wasteful spending comes …

EP255: UCHealth: A Short List of Hospital Innovations Rolled Out in 2019, With Richard Zane, MD, From UCHealth

January 9th, 2020


Dr. Richard Zane is the chief innovation officer at UCHealth. He’s also the executive director of emergency services there. Besides that, he chairs …

EP254: How to Achieve Outcomes That Matter to Patients, With Nadine Jackson McCleary, MD, MPH, BSN

January 2nd, 2020


Everybody knows about evidence-based medicine, especially evidence-based medicine around the use of pharmaceuticals—and especially in oncology. …

INBW26: A Three-Prong Plan to Find Areas of Promise and/or Promising Companies in Health Care

December 19th, 2019


I was asked by a group of students from Michigan University’s Ross School of Business to identify what I would consider companies or areas of promise …

EP253: How to Use Health IT to Help Patients and Providers Collaborate, With George Mathew, Chief Medical Officer at DXC Technology

December 12th, 2019


Right now, I am in the middle of rereading The Innovator’s Dilemma—that seminal work by Clayton Christensen. I’m at the chapter right now where he talks about resources (human and otherwise), processes, and values. …

EP252: The Not-So-Obvious Thing That Musculoskeletal Care and a 4-Minute Mile Have in Common, With Chad Gray, CEO of Integrated Musculoskeletal Care

December 5th, 2019


Musculoskeletal issues, otherwise known as MSK issues, account for something like 20% of the cost to any given health plan or employer or anyone else …

INBW25: Behind the Marketing: Preparing Account Management for Successful Selling Into Health Systems, With Co-Hosts Stacey Richter and Dave Dierk, Co-Presidents of Aventria Health Group

November 28th, 2019


I was listening to The #HCBiz Show!, featuring hosts Don Lee and Shahid Shah, earlier this year—specifically, their two-part series entitled “Selling Into Health Systems” [part 1 and part 2]. Besides being co-hosts of …

Encore! EP176: Why We Think We’re Getting Good Health Care, When We Aren’t, With Dr. Robert Pearl, Author and Former CEO of the Permanente Medical Group. Co-hosted by Stacey Richter and Alex Akers

November 21st, 2019


In this podcast originally published early last year, Alex Akers and I had a chance to speak with Dr. Robert Pearl about his book Mistreated: Why We Think We’re Getting Good Health Care—And Why We’re Usually Wrong. …

EP251: Preventing Readmissions and Improving Patient Outcomes With Telehealth and Other Digital Tools, With Dr. Kimberly Noel From Stony Brook Medicine

November 14th, 2019


There are four pillars that contribute to readmissions: ensuring patients are equipped to self-manage and properly take their medications; follow-up …

EP250: How to Make Patient-Collected Data Actionable for Shared Decision Making, With Vicky Tiase From NewYork-Presbyterian Hospital

November 7th, 2019


Patients, families, caregivers are generating data outside of the health care setting. They are tracking exercise, symptoms, blood pressure. And they’re coming in for their appointments bearing stacks of printouts or …

EP249: The War on Financial Toxicity in North Carolina, With Dale Folwell, North Carolina State Treasurer

October 31st, 2019


The North Carolina State Employees Health Plan (SEHP) crafted a proposal called the Clear Pricing Project. The Clear Pricing Project proposed to pay …

EP248: United We Could Definitely Stand Against Rising Health Care Costs, With Mark Blum From America’s Agenda

October 24th, 2019


Let’s talk about rising health care costs for T-minus five seconds—costs, by the way, that bear little if any correlation to the quality of care delivered or the outcomes that patients attain. Getting what you pay for …

EP247: From Quality Measures to Medicare Advantage (Maybe for All) and Price Gouging, With John Gorman, CEO and Chairman of Nightingale Partners

October 17th, 2019


In this health care podcast, I speak with John Gorman, who is a government-sponsored health programs guru. He’s also the founder of a newly minted organization called Nightingale that (spoiler alert) we discuss toward …

EP246: Even a Dream House Needs Plumbing, and Even Visionary Innovation Needs a Capable EHR Infrastructure, With Pam Arora, SVP and CIO at Children’s Health in Dallas

October 10th, 2019


In this health care podcast, Pam Arora, SVP and CIO at Children’s Health in Dallas, talks about the work she and her team are doing. Spoiler alert: …

EP245: Arithmetically Impossible, With Al Lewis, Cofounder and CEO of Quizzify

October 3rd, 2019



The fear of cannibalizing sales of existing products is often cited as a reason why established firms delay the introduction of [better approaches]. ―Clayton M. Christensen, The Innovator’s Dilemma: When New …

EP244: A Playbook for Jumbo Employers—or Providers, Consultants, Carriers, or Pharma Who Get Paid by Jumbo Employers, With Lee Lewis, Chief Strategy Officer at the Health Transformation Alliance

September 26th, 2019


In this health care podcast, I speak with Lee Lewis, who is the newly minted chief strategy officer at the Health Transformation Alliance, otherwise known as the HTA. The HTA is a group of 50 major corporations that …

EP243: Who Will Be Impacted by the Snowball of Drug Pricing Initiatives Pouring Out of Washington Right Now? With Josh LaRosa, MPP, Policy Associate, Wynne Health Group

September 19th, 2019


Here’s one fact of life that’s always true: It will always be the desire of big vested interests to maintain and stick with the status quo. This applies to all of the various parties in the drug supply chain as much as …

EP241: Putting the Squeeze on Community Pharmacies, With Vinay Patel, Founder, Self Insured Pharmacy Networks

September 5th, 2019


There are 65,000 community pharmacies in the United States today, and the total cost to locate, staff, and operate these pharmacies is about 9% of our total national drug spending. That’s less than 1% of our national …

INBW24: Are Patients Consumers?

August 29th, 2019


Are patients consumers? Defining the terms patient and consumer will get us started here and also provide the insight and common understanding that we need to tackle this seemingly elusive question.

Patient (adjective): …

EP240: The Inside Scoop on How Medical Travel Improves Health Outcomes and Lowers Costs for Employers, With Olivia Ross, Associate Director of the Employers Centers of Excellence Network

August 22nd, 2019


“If operating on the wrong leg is called a ‘medical error,’ what do we call operating on someone who doesn’t need surgery?” That is a quote I have heard attributed to Jack Wennberg. It also crystalizes a theme I have …

EP239: How to Escape From Legal Purgatory When Collaborating, With Bill Tanenbaum of Polsinelli

August 15th, 2019


I am working on a collaborative endeavor right now where the BAA (business associate agreement) signing has literally taken a year. The whole project …

EP238: Who Will Be the Knights in Shining Armor Who Fix the American Health Care System? With Brian Klepper, PhD, From the Validation Institute

August 8th, 2019


We have gotten ourselves into this pickle: Americans—all of us as taxpayers, as patients, as employees, as employers—spend exorbitantly for highly …

EP237: Improving Health Care Value by Pausing and Asking Questions, With Derek Winn, Cofounder at Distilled Concepts and Consultant at the Business Benefits Group

August 1st, 2019


Bad things have a propensity to occur in health care when patients are placed on a trajectory and then simply follow the yellow brick road—to an Oz …

EP236: Customer Experience Advice: When Building to Simplicity, It Has to Be Perfect, With Liliana Petrova, CEO/Founder at The Petrova Experience

July 25th, 2019


In this podcast, Liliana Petrova, CEO/Founder at The Petrova Experience, translates her experience as director of customer experience at JetBlue to the health care industry. Her advice is practical and designed to …

EP235: The Right Providers Will Maximize Health Care Value. So Who Are the Right Providers? With Suzanne Clough, MD, CMO at ArmadaHealth

July 18th, 2019


Here’s a vital question, “How do you make sure that the physicians your employees or members are seeing are high quality in a given area of focus?” Getting to the right doctor matters when you consider that something …

EP234: Customer Experience Drives Trust, and the Two Together Drive Outcomes, With Claire Sporton of Confirmit

July 11th, 2019


Today I speak with Claire Sporton. Claire is SVP of customer experience innovation over at Confirmit. Since we did this interview, the 2019 Edelman Trust Barometer came out. And it showed that trust in US hospitals has …

INBW23: What I Said at the Rare Disease Roundtable Last Week

July 4th, 2019


Last week I was invited to attend and present at a Rare Disease Roundtable hosted by Health Catalyst and McDermott Will & Emery in Boston. A …

EP233: Integrative Oncology Is a Clinically Proven Approach—Here’s to Hoping That News Gets Out to Payers and Patients, With Glenn Sabin of FON Consulting

June 27th, 2019


The Society for Integrative Oncology recently completed a systematic evaluation of peer-reviewed randomized clinical trials for patients with breast …

EP232: Why the Right KPIs Are Vital to Improve Patient/Customer Experience, With Jon Skinner From The Verde Group

June 20th, 2019


It is pretty much inarguable that happy customers are a prerequisite for business success. And that’s true in health care as much as it’s true in every other industry—although in health care, sometimes the customer is …

EP231: Pharmaceutical Contracting, PBMs, Pharmacies, Employers, and the HHS Rebate Proposal: What You Need to Know Now, With AJ Loiacono, CEO of Capital Rx

June 13th, 2019


Will the Health and Human Services (HHS) proposal materially impact Pharma’s ability to “pay to play” on pharmacy benefit manager (PBM) formularies? …

EP230: The Best Way to Improve Patient Outcomes and Satisfaction and Reduce Burnout, With John Lynn, Founder of Healthcare Scene, Expo.Health, and HITMC

June 6th, 2019


Today I’m talking with John Lynn, founder of Healthcare Scene as well as two conferences, Expo.Health and HITMC. If I was going to frame out an …

EP229: One Core Skill All Successful Start-up Teams Possess, With Alex Fair, Managing Partner at MedStartr Ventures and CEO of MedStartr

May 30th, 2019


No one denies that it’s a tough world out there for health start-ups. Finding a customer is tough, financial models are tough to figure out, operationalizing is tough. But the same is true for those other health care …

INBW22: A Very Practical Opioid Alternatives Program for Employers

May 23rd, 2019


Let’s talk about the opioid crisis for a moment. When we say the words “opioids crisis,” as a general broad stroke, many people immediately picture …

EP228: How to Figure Out What Patients Really Want, With Julie Rish, PhD, From the Cleveland Clinic

May 16th, 2019


There’s a great video of Steve Jobs responding to an audience question that is, at a minimum, let’s just say strident. Jobs kind of ignores the …

EP227: What Should Pharma Be Doing Right Now About the HHS Proposal to Effectively Curtail PBM Rebates?, With Kuo Tong, Managing Director at Navigant

May 9th, 2019


If you don’t know the nuts and bolts of the current Health and Human Services (HHS) proposal to nix Pharma’s ability to pay pharmacy benefit manager …

EP226: Is the Surprise Billing Gold Rush Screeching to a Halt?, With Devon Herrick, PhD, Health Economist and Policy Analyst

May 2nd, 2019


Surprise billing … it sounds like so much fun. Who doesn’t love a surprise? Except receiving a surprise bill is zero fun. In case you’ve been out of the loop on this, surprise billing is when the patient, unbeknownst to …

EP225: Can We Afford to Make Health Care Patient-centric?, With Joe Selby, MD, MPH, Executive Director of PCORI

April 25th, 2019


It turns out, patient-centric care that produces outcomes patients care about is usually less expensive than care that is not. The Patient-Centered Outcomes Research Institute (PCORI), an independent nonprofit, …

EP224: Underestimate Employers at Your Peril, With Suzanne Delbanco, PhD, Executive Director of Catalyst for Payment Reform

April 18th, 2019


“Those who say it cannot be done are usually interrupted by others doing it.” That’s a James Baldwin quote to keep in mind while considering employers ginning up real change in the health care industry.

Generally …

EP223: Digital Therapeutics: Which Ones Make the Cut?, With Megan Coder, Executive Director of the Digital Therapeutics Alliance

April 11th, 2019


Last time I looked this up online, there were more than 5000 companies offering digital medicine tools. Which ones worked? Which ones are less good …

EP222: How to Get Real Results From Your Innovation Department, With Naomi Fried, CEO of Health Innovation Strategies

April 4th, 2019


Say you’re a provider, an insurance carrier, a pharma company … and you’ve realized that you need to innovate to reduce costs and deliver better care. Or hedge against an upstart showing up on the scene and disrupting …

EP221: How to Get Dr. Google to Actually Help Clinicians and Their Patients, With Chris Cullmann of Guidemark Health

March 26th, 2019


“Dr. Google” has a bad rap in some health care circles. If you doubt my words, go on Instagram and do a search for “Doing battle with Dr. Google.” But let me give you a tip: Pretending Dr. Google doesn’t exist or …

EP220: Episodes of Care Payments: A Lower-Risk Way to Take On Risk, With François de Brantes of Remedy Partners

March 18th, 2019


Today we’re talking episodes of care payment models, otherwise known as bundled payments. Just to catch you up if you’re unfamiliar, this type of payment model means that a health care provider packaging together all …

EP219: How to Deliver Population Health in the Real World (and Get Paid for It), With Arshad Rahim, MD, MBA, FACP, of Mount Sinai Health System

March 11th, 2019


Arshad Rahim, MD, MBA, FACP, is a practicing physician and a health economist at his core. He enjoys a track record of building innovative health care businesses, including Mount Sinai Health Partners, Healthgrades, and …

EP218: Integrating Social Determinants of Health Into the Clinical Workflow, With Ram Raju, MD, of Northwell Health

March 6th, 2019


Ram Raju, MD, brings vast executive leadership experience and a keen understanding of New York’s health care delivery system to Northwell Health. As senior vice president and community health investment officer, he …

EP217: A CFO’s Take on Health Insurance, With Steve Watson, CFO and Founder of Summit Path Group

February 25th, 2019


Steve Watson, CPA, SHRM-SCP
As a CFO/CHRO, Steve was frustrated each year with rising health care costs for his employer and employees. In 2012, he decided to make a change. First, he decided to fix the misaligned …

AEE9: The Pharmaceutical Triple Aim, With Tom Kottler From HealthPrize Technologies

February 19th, 2019


Tom Kottler is co-founder and chief executive officer of HealthPrize Technologies, the leading cloud-based patient experience and adherence platform …

EP216: Getting Rid of Drug Rebates, With Chris Sloan From Avalere Health

February 18th, 2019


Chris Sloan is an associate principal at Avalere Health, a Washington, DC–based nonpartisan consulting firm. He advises a number of clients—including …

EP215: The Hullabaloo Around Chargemasters, With Practical Advice for Hospitals to Fix Yours, With Caroline Znaniec From Luna Health

February 11th, 2019


Caroline Znaniec, MBA, MS-HCA, is the founder and principal of Luna Healthcare Advisors LLC. Her boutique consulting group provides revenue integrity …

AEE8: VBP Forward Conference—Value-Based Payment Forward Conference, With Don Lee

February 11th, 2019


Don helps organizations launch new health IT products and services. He’s a product and business development consultant and accomplished health IT …

EP214: Actually Operationalizing Innovation, With Katie D. McMillan of Duke University Health System and Roylyn Fernandez of DeLappe Consulting

February 5th, 2019


Katie D. McMillan, MPH, has dedicated her career to imagining and building technology to improve health care for patients and providers. Her …

EP213: Using Digital Medicine to Solve for Social Determinants of Health, With Louis Morrow of IRIS and Tiffany Wandy of LifeBridge Health

January 28th, 2019


Louis Morrow is regional director of sales for Intelligent Retinal Imaging Systems (IRIS), the leading comprehensive solution provider of diagnostic …

EP212: The Current State of Standardizing Cancer Care With Pathways, With Kathy Lokay From Via Oncology

January 23rd, 2019


Kathy Lokay is general manager, as well as chief cheerleader and idea generator, for Via Oncology. Kathy joined UPMC in 2008 to launch the Via …

AEE7: 9 Experts From Across the Industry Weigh In on Digital Medicine Solutions From the NODE.Health Digital Medicine Conference

January 21st, 2019


If I was going to sum up the summaries, I might put it this way, liberally co-opting the words and sentiments of my articulate guests: The intent …

EP211: Going Beyond the Cheerleading: The NODE.Health Digital Medicine Conference, With Jay Erickson, Brian Van Winkle, and Shahid Shah

January 14th, 2019


Brian Van Winkle, MBA, focuses on transforming health care by accelerating the adoption of digital technologies throughout the ecosystem. He is the …

EP210: How Social Workers Improve Patient Outcomes: The Big Reveal, With Jonathan Singer, PhD, LCSW, Host of The Social Work Podcast and Associate Professor at Loyola University Chicago School of Social Work

January 7th, 2019


Today, I talk to Jonathan Singer, host of The Social Work Podcast as well as associate professor at Loyola University Chicago School of Social Work. …

EP209: Primary Care is an Investment. The Rest of Healthcare is a Payment, with Dr. Jed Constantz

January 2nd, 2019


Jed Constantz, DBA

As a Healthcare Finance and Delivery Strategic Consultant, Dr. Constantz ensures existing and prospective clients receive maximum …

INBW21: Different Views on How to Drive Value in Health Care—Disruption vs Incrementalism

December 18th, 2018


Today’s episode features the following guests:

Ross Bjella, MBA, is the founder and CEO of Alithias, a patient advocacy and population health …

EP208: It Takes Physician Leadership and Vision to Operationalize Value-Based Care, With Eric Weaver, SVP, Strategy and Transformation at Innovista

December 10th, 2018


Eric Weaver, DHA, MHA, is nationally recognized for his work in primary care transformation and value-based care. As a corporate vice president for …

EP207: Disrupt or Be Disrupted, With A.G. Breitenstein, Partner at Optum Ventures

December 4th, 2018



A.G. is a partner at Optum Ventures. She was most recently the co-founder and chief product officer at Humedica, one of the earliest big-data …

EP206: Turns Out, High-Deductible Plans Don’t Drive High-Quality, Cost-Effective Health Care, With Ashok Subramanian, CEO and Founder of Centivo

November 27th, 2018


Ashok founded Centivo in 2017 after observing the inefficiency in the health care system and the pain that has resulted for employers and employees.

Encore! EP56: How Convenience Becomes Adherence, With TJ Parker From PillPack

November 21st, 2018


TJ is a designer at heart and a pharmacist by training. He started his career at his family’s long-term care pharmacy in 2004 and has worked at Target pharmacy, a local community pharmacy, and Massive Health (acquired …

INBW20: Can Pharma and IDNs Collaborate? A Conversation With Stacey Richter and Dave Dierk, Co-Presidents at Aventria Health Group

November 13th, 2018


When not hosting the show, Stacey is co-president of Aventria Health Group, a marketing agency and consultancy. Aventria specializes in helping …

EP205: The Cost and Quality Impact of Mistreating Millennial CEOs of Health Care, With Maya Dusenbery, Journalist and Author of Doing Harm

November 5th, 2018


Maya Dusenbery is a journalist, editor, and the author of Doing Harm: The Truth About How Bad Medicine and Lazy Science Leave Women Dismissed, Misdiagnosed, and Sick. She is editorial director of and has …

EP204: Population Health, One Step at a Time, With Virginia Gurley, MD, MPH, Senior Vice President and Chief Medical Officer at AxisPoint Health

October 30th, 2018


Virginia Gurley, MD, MPH, is the senior vice president and chief medical officer at AxisPoint Health, responsible for leading all clinical content development and analytics activities for the company, as well as …

EP203: Some Radical Common Sense About Listening to Patients, With Greg Makoul, Founder and CEO of PatientWisdom

October 22nd, 2018


Gregory Makoul, PhD, MS
Greg is founder and CEO of PatientWisdom, Inc. He is internationally recognized for expertise in physician-patient …

EP202: The P&L of Value-Based Care, With Frazer Buntin, President of Value-Based Services at Evolent Health

October 17th, 2018


Frazer Buntin has worked in strategic and operations leadership positions for the past 17 years and currently serves as the president of value-based …

EP201: What's the Right Diagnosis and the Right Treatment, With Clint Phillips, Founder of 2nd.MD and Medici

October 10th, 2018


Clinton Phillips is the founder of Medici, a platform that allows doctors and patients to connect securely from their mobile phones. He launched the …

EP200: Shenanigans to Deny Coverage for Evidence-Based Treatments, With Stacey Worthy, Partner at DCBA Law & Policy

October 3rd, 2018


Stacey L. Worthy, Esq, is a partner at DCBA Law & Policy, where she counsels members of the health care industry, including nonprofit patient …

AEE6: 1400 Health System Health Care Services Deals, With James Nicholls of Fitzroy Health

September 25th, 2018


James is the founder and managing director of Fitzroy Health, a leading international health care investment and commercialization firm. He has served as an executive, entrepreneur, and investor in health care firms …

EP199: The Unrealized Value Hidden Inside Some Health Systems, With James Nicholls of Fitzroy Health

September 25th, 2018


James is the founder and managing director of Fitzroy Health, a leading international health care investment and commercialization firm. He has served as an executive, entrepreneur, and investor in health care firms …

EP198: The Trend Toward Direct-to-Employer ACOs, With Eric Parmenter, National Leader of Value-Based Care at Collective Health

September 17th, 2018


Eric is established as a national expert on the impact of health care reform on health care providers and is a respected thought leader in the …

EP197: The Debut of Virtual Reality and Augmented Reality in Health Care, With Brian Peet, President of MediSolutions

September 11th, 2018


Brian is an innovator in digital life science technology, launching 15 brands across biotech, pharmaceuticals, and technology. Most recently he was …

EP196: Advocating for Diabetes Advocacy, With Kelly Close, Founder of the diaTribe Foundation and dQ&A

September 5th, 2018


Kelly Close founded Close Concerns in 2002; its mission is to make everyone smarter about diabetes. At Close Concerns, Kelly and her team write approximately three million words each year on diabetes, prediabetes, …

INBW19: The Power of the Patient's Choice, With Crane Stavig, Garden Designer, Patient, and Consumer

August 27th, 2018


I'm a creative and detail-oriented professional gardener with many years of hands-on experience in addition to attending ongoing college courses at …

EP195: PEnTech Triple Play: Above the Brand, Patient Centricity, and the Schism Between Pharma and Start-ups

August 20th, 2018


Seth Painter
Seth is a senior-level business development, sales, and marketing professional at IQVIA, a leading global provider of information, …

EP194: Why Capturing Patient Reported Outcomes Makes a Whole Lot of Sense, With Dyan Bryson of Inspired Health Strategies

August 13th, 2018

You can learn more at

Dyan is the owner of a patient-focused consultancy, Inspired Health Strategies, LLC (IHS). …

EP193: The Data of 1 Million Americans, with Edith P. Mitchell, MD, FACP, FCCP

August 7th, 2018


Edith Peterson Mitchell, MD, FACP, FCCP, is board certified in internal medicine and medical oncology and is clinical professor, Department of …

AEE5: Today vs the Day All of the HMOs Crashed and Burned, With Alex Jung, Partner and Managing Director in Parthenon-EY

August 2nd, 2018


Alex is a partner/managing director in Parthenon-EY, where she works primarily on growth strategy projects. She helps clients define and implement their strategy and build organizational capabilities to deliver …

AEE4: Co-pays, Contracts, and the 'Knives' That Are Out for PBMs, With John Gorman

July 30th, 2018


John Gorman is founder and executive chairman at Gorman Health Group (GHG). In this role, he has led the development of the industry’s leading …

EP191: Telehealth Industry Updates, With Nate Lacktman, Partner at Foley & Lardner LLP and Chair of the Telemedicine Industry Team

July 25th, 2018


Nathaniel (Nate) Lacktman is a partner with the law firm Foley & Lardner LLP, where he is the chair of the firm’s Telemedicine Industry Team. He …

EP190: The Dramatic Impact of Medicare Pay-for-Value, with John Gorman from Gorman Health Group

July 16th, 2018


John Gorman is founder and executive chairman at Gorman Health Group (GHG). In this role, he has led the development of the industry’s leading …

EP189: We've Reached the Tipping Point, With Alex Jung, Global Strategist at Ernst & Young

July 9th, 2018


Alex is a partner/managing director in Parthenon-EY, where she works primarily on growth strategy projects. She helps clients define and implement their strategy and build organizational capabilities to deliver …

INBW18: The Podcast on Podcasts, with Alex Akers and Sean Erreger

July 3rd, 2018


Sean Erreger is a Licensed Clinical Social Worker (LCSW, MSW) in New York State with an undergraduate degree in psychology. Sean has over a decade …

EP188: Lifting Pharma Credibility and Trustworthiness With Certified Medical Affairs Teams, With Dr. William Soliman

June 25th, 2018


An experienced senior executive with several years of experience in the pharmaceutical and biotechnology industry, Will has held key positions where …

EP187: Pharmacists, MTM, and the Opioid Crisis, With Sandra Leal of SinfoníaRx and Todd Eury of the Pharmacy Podcast Network and New Season

June 18th, 2018


Sandra is the chief operating officer at SinfoníaRx. SinfoníaRx is a leading provider of MTM services. Through a comprehensive suite of innovative …

EP186: The Only Way to Pay Less for Health Care Is to Pay Less for Health Care, With David Contorno

June 12th, 2018


David is a nationally recognized thought leader, speaker, and author on disrupting health care and delivering better care at lower costs for employers and their employees. He spends much of his time educating the …

EP185: How to Be Patient-centric, Not Clinical Trial–centric, With Pablo Graiver, CEO and Founder of Antidote

June 4th, 2018


Since 2010, under Pablo's leadership, Antidote has raised $26 million in venture capital and grown to become a leading player within the digital health sector, empowering thousands of patients worldwide to discover and …

EP184: Is Direct Primary Care the Answer? With Dr. Alex Lickerman, Founder and CEO of ImagineMD

May 29th, 2018


Alex Lickerman, MD is a primary care physician, author, speaker, entrepreneur, and founder of ImagineMD, a direct primary care medical practice headquartered in Chicago. ImagineMD works with self-insured and …

INBW17: The Essential Ingredient for a Successful Pharma EHR Strategy

May 23rd, 2018


This podcast inbetweenisode is mostly dedicated to Pharma teams who have determined that EHRs and Health Information Technologies are here to stay, …

EP183: Hidden Health Care Costs With Joe Murad, President and CEO of PokitDok

May 15th, 2018


I was thinking about this when reading that Forbes article that came out the other day that 44% of Americans skip doctor visits or medical care due …

EP182: Roadmap to Employer Innovation, With Renya Spak, MPH, Partner at Mercer's Center for Health Innovation

May 7th, 2018


Renya is a Partner in the New York City office of Mercer Health & Benefits and leads the Center for Health Innovation (CHI). CHI is a national team, which includes Mercer LABS, focused on driving market change via …

EP181: Addiction Is a Chronic Illness, With Lipi Roy, MD

April 30th, 2018


Dr. Lipi Roy is an internal medicine physician board certified in addiction medicine as well as clinical assistant professor at the NYU School of …

EP180: Fragmented Health Care Data Doesn't Work for Empowered Patients, With Tatyana Kanzaveli, CEO of Open Health Network

April 23rd, 2018


Tatyana Kanzaveli has gone from a programmer to senior executive at Big 5 to founder and CEO of a startup company along her 20-year career. She is recognized as a thought leader and mentor for her ability to guide …

EP179: Getting to the Center of Patient Centricity, With Anne C. Beal, MD, MPH from Sanofi

April 16th, 2018


Anne C. Beal, MD, MPH, is dedicated to improving health care in the United States, particularly for vulnerable patient groups. Her career is devoted …

EP178: The Evolving Role of the Chief Information Officer, With Sue Schade, Principal at StarBridge Advisors

April 9th, 2018


Chief Information Officers (CIOs) are not just "the computer people" anymore. Technology is no longer relegated to the category of operational …

EP177: Blockchain Revealed, With Cyrus Maaghul, Founder and CEO of HealthCombix and Co-founder of PointNurse

April 2nd, 2018


Cyrus Maaghul is a serial entrepreneur currently applying distributed systems, blockchain, and cryptocurrency technology to the health care industry …

AEE3: Roy Rosin's Health Care Innovation Reading List

March 29th, 2018


Roy is Chief Innovation Officer at Penn Medicine, working to rapidly design, test and implement high impact health care delivery practices. His team crafts interventions to achieve dramatically improved patient …

EP176: Why We Think We're Getting Good Health Care, When We Aren't, With Dr. Robert Pearl, Author and former CEO of the Permanente Medical Group. Co-hosted by Stacey Richter and Alex Akers

March 27th, 2018


Dr. Robert Pearl is the former CEO of the Permanente Medical Group (1999-2017), the nation’s largest medical group, and former president of the …

EP175: A Market Access Oncology Trend Report, With David Guy and Paul Pochtar From Aventria

March 19th, 2018


Prior to Aventria, David held several commercial leadership roles, including Head of Oncology Marketing at Genentech and VP Strategic Marketing at …

EP174: Real World Data vs Real World Evidence, Especially for Pharma, With Julie Locklear From Genesis Research

March 13th, 2018


Julie is an executive pharmaceutical leader with over 20 years of experience across all phases of development both on the commercial and research …

EP173: Artificial Intelligence vs Clicking Around in EHRs, With Wayne Crandall From NoteSwift

March 5th, 2018


Wayne Crandall is the president and CEO of NoteSwift. Crandall's career in technology spans sales, marketing, product management, strategic …

EP172: The Convergence of Payers and Providers - A Critical Step Forward, Fraught With Challenges, With John Moore, CEO and Founder of Chilmark Research

February 27th, 2018


Moore, is CEO of the health care IT analyst firm, Chilmark Research, which he founded in 2007. Chilmark Research was founded on the simple premise of …

EP171: Practical Advice About Practical Innovation, With John Lynn, Founder of and the Health IT Expo

February 21st, 2018


John Lynn is the founder of the network which currently consists of 10 blogs containing over 11,000 articles with John having written over half of the articles himself. These EMR and health care …

EP170: Health Care Value, Guaranteed, With Eric Haberichter, co-founder of Access HealthNet

February 12th, 2018


Eric Haberichter is the co-founder, chairman & CEO of Access Healthnet. He has more than 25 years of health care, management and entrepreneurial experience as a highly motivated, mission-driven innovator and problem …

EP169: Trust + Engagement = Employers Driving Patient Outcomes, With Darren White, DC From Aduro

February 5th, 2018


Darren is Chief Executive Officer at Aduro, Inc., a human performance company that delivers habit change programs that empower people and …

EP168: The Healthcare Consumerism Tipping Point with Gary Frazier of Om Healthcare

January 29th, 2018


Gary is a disrupter and founder of OM Healthcare, Inc. a health care technology startup established in 2015. He has over 18 years of business …

EP167: How Pharma Can Work With Health Innovators to Improve Outcomes and Strengthen Brands With Stacey Richter and Dave Dierk, Co-Presidents of Aventria Health Group

January 25th, 2018


Stacey is co-president/CEO of Aventria Health Group, specializing in helping employer, pharmaceutical, device, and pharmacy clients by creating partnerships with other health care organizations. For 20 years, Stacey …

EP166: How to Optimize Pharmacy Spend With Tim Thomas of Crystal Clear Rx

January 15th, 2018


Tim Thomas, RPh president, Crystal Clear Rx

Mr. Thomas is a graduate of the University of South Carolina College of Pharmacy, and has 38 years' …

EP165: Reversing Rising Maternal Mortality, with Juan Pablo Segura

January 8th, 2018


Juan Pablo founded Babyscripts in 2014 with the vision that internet - enabled medical devices would transform the delivery of pregnancy care. Since …

AEE2: Dr. Jennifer Miller, PhD, Reports Back on the Good Pharma Scorecard 2017

January 8th, 2018


Jennifer E. Miller, PhD, is an Assistant Professor at the NYU School of Medicine and President of the nonprofit, Bioethics International. She is also …

EP164: The Missing Link to Realize the Potential of Technology, with Kyra Bobinet, MD MPH

January 1st, 2018


Dr. Kyra Bobinet has five words of advice on engaging people in health: be caring, authentic, and useful.

As a national speaker, bestselling author …

INBW16: It’s Fragile, That’s My 2017 Roll-Up of the Healthcare Industry

December 18th, 2017


Stacey is co-president of Aventria Health Group, specializing in helping employer, pharmaceutical, device, and pharmacy clients by creating partnerships with other health care organizations. For 20 years, Stacey has …

EP163: Employers and Health Systems Partnering Up to Deliver Health Care at Lower Costs, With Ross Bjella

December 11th, 2017


Ross Bjella, MBA is the founder and CEO of Alithias, a patient advocacy and population health analytics company serving self-insured employers, …

EP162: Carving Out Specialty Drug Benefits With Pramod John, PhD, CEO at Vivio Health

December 4th, 2017


Pramod John is team leader of Vivio Health, a company that is reinventing the therapeutic use and supply chain for the specialty drug space.

The …

EP161: Cutting Through the Blockchain Hype, with Erik Pupo from Accenture

November 28th, 2017


Erik serves as a Managing Director in the Accenture Health Client Service Group where he manages a large team of healthcare professionals within the Clinical and Health Management Services team. He serves as the …

INBW15: Who Exactly is a Healthcare Consumer?

November 20th, 2017


Stacey is co-president of Aventria Health Group, specializing in helping employer, pharmaceutical, device, and pharmacy clients by creating partnerships with other healthcare organizations. For 20 years, Stacey has …

EP160: Eliminating Prescription Errors with MedAware CEO & Co-Founder, Gidi Stein, MD, PhD

November 13th, 2017


Gidi Stein, MD, PhD. 

A practicing physician, researcher and serial entrepreneur. Co-founder and CEO of MedAware, dedicated to eliminate prescription errors and promote patient safety, using big-data analytics and …

EP159: Medical Storytelling in Pursuit of Patient Outcomes, with Dhruv Khullar, MD

November 6th, 2017


Dhruv Khullar, M.D., M.P.P. is a physician at NewYork-Presbyterian Hospital and a researcher at the Weill Cornell Department of Healthcare Policy and …

EP158: What if Amazon Decides to Break into the Pharmacy Business? Four Sticky Challenges and a Major Upside, with Pramod John PhD, CEO at Vivio Health

October 30th, 2017


Pramod John is team leader of VIVIO Health, a company that is reinventing the therapeutic use and supply chain for the specialty drug space.


EP157: Major Improvements in Oncology Outcomes When Patients Self-Report Symptoms, with Ethan Basch, Oncologist and Director of Cancer Outcomes Research at University of North Carolina at Chapel Hill

October 17th, 2017


Ethan Basch, MD talks today about a randomized clinical trial where 766 patients used a web-based system to self-report symptoms, triggering alerts …

EP156: Letting HIEs Sweat the Interoperability Uphill Battle - At Least in the Short Term, with Don Lee from Glide Health IT & the HCBiz Show Podcast

October 16th, 2017


It’s rare you read an article about health tech and not see the word "interoperability" at some point, probably more than once. If that were a drinking game, we’d all be really drunk by now. Today I speak with Don Lee, …

EP155: The Connection Between Empathy and Successful Business Models with Scott Barclay, Partner at Data Collective

October 9th, 2017


I talk with Scott Barclay today. Scott is a partner at Data Collective (DCVC), an early-stage fund that makes venture capital investments in data …

EP154: The What and How of Evidence Based Medicine, with Alex Akers, VP of HealthCatalyst

October 2nd, 2017


Alex Akers is Vice President for Business Development with HealthCatalyst, a Utah-based, next-generation data, analytics, and decision-support company, committed to being a catalyst for massive, sustained improvements …

EP152: American Style Value Frameworks with Leela Barham, Health Economist

September 18th, 2017


Leela Barham is a Health Economist by training with an MSc Health Economics from the University of York and BSc Economics from the University of …

EP151: Employers say, "Show Me the Money I'm Spending on Health Care," with Mike Dendy, Vice Chairman & CEO of Advanced Medical Pricing Solutions

September 11th, 2017


 Mike Dendy is Vice Chairman & CEO of Advanced Medical Pricing Solutions (AMPS), an Atlanta, GA-based health care cost management company, …

EP150: Is it Possible for a Payer to Improve Star Ratings using MTM (Medication Therapy Management), with Lisa Erwin, VP of Clinical Strategies at Aventria Health Group

September 5th, 2017


 Lisa R. Erwin is President of The E2 Group, LLC a managed markets consulting company that specializes in Medicare Part D clinical program strategic …

AEE1: Defining Attribution with Dr. Michael Hunt, CEO and President of St. Vincent Health Partners & Chief Information Officer for St. Vincent Medical Center

September 1st, 2017


In April 2013, Dr. Hunt was appointed CPHO (Chief Population Health Officer [CMO/CMIO]) for St. Vincent’s Health Partners, Inc., a Physician Hospital …

INBW 14: What if Amazon Contracted Directly with Employers and Rebooted Healthcare Delivery?

August 28th, 2017


Stacey is co-president of Aventria Health Group, specializing in helping employer, pharmaceutical, device and pharmacy clients by creating partnerships with other health care organizations. For twenty years, Stacey has …

EP149: Overpaying for Healthcare vs Full-Day Kindergarten & Raises for Teachers, with Richard Steinhart, Former School Board Officer

August 24th, 2017


Mr. Steinhart has had a distinguished career as an entrepreneur, investor and executive in the healthcare industry. He has been instrumental in …

EP148: Does It Really Matter If The Pharma Industry Is Or Is Not Trustworthy, with Dr. Jennifer Miller, Founder of Bioethics International and Creator of Good Pharma Scorecard

August 14th, 2017


Jennifer E. Miller, PhD, is an Assistant Professor at the NYU School of Medicine and President of the nonprofit, Bioethics International. She is also …

EP147: What It Really Takes to Manage Diabetes with David Weingard, Founder & CEO of Fit4D

August 1st, 2017


Founder and CEO of Fit4D, David Weingard

David is a diabetes patient who was diagnosed with Type 1 diabetes at the age of 36 while training for a survival race. A veteran of numerous running and triathlon races …

EP146: Medication Adherence - What's Happening Right Now, with Tom Kottler, CEO of HealthPrize

July 31st, 2017


Tom Kottler is co-founder and Chief Executive Officer of HealthPrize Technologies, which uses gamification, behavioral economics and consumer …

EP 145: Engaging the Empowered Patient Unit, with Andrew Schorr, Founder of Patient Power

July 25th, 2017


 Andrew Schorr is a medical journalist who was diagnosed with chronic lymphocytic leukemia (CLL) in 1996 and has remained in remission since then. He is the founder of, and …

EP144: Value-Based Agreements - The Future of Managing Our Healthcare Ecosystem with Julie Locklear, Vice President & Head of Health Economics & Outcomes Research at EMD Serono, Inc.

July 17th, 2017


Julie is an executive pharmaceutical leader with over 20 years of experience across all phases of development both on the commercial and research …

EP143: Getting Great One Step at a Time Through Incrementalism, with Dr. Nick van Terheyden

July 10th, 2017


Dr. Nick is a leader in Digital Healthcare and Innovation, and former Chief Medical Officer for Dell. He provides strategic insights and guidance to support healthcare organizations, medical professionals and patients …

EP142: Finding the Healthcare Use Case with Brian Yarnell from Bluestream Health

July 4th, 2017


Brian Yarnell is President and Founder of Bluestream Health, a New York-based healthtech startup delivering an on-demand platform for remote medical expertise. Prior to launching Bluestream Health, he founded, grew and …

INBW 13: Immediate Action Steps You Can Take Now to Make Healthcare More Affordable

June 26th, 2017


Stacey is co-president of Aventria Health Group, a marcomm agency helping employers, payers, pharma and pharmacies develop and leverage partnerships with other health care organizations. For twenty years, Stacey has …

EP141: It’s Hard to Prescribe Specialty Drugs with Lorrie Carr from ZappRx

June 19th, 2017


Lorrie Carr joined ZappRx in April 2016 as Chief Commercial Officer. She has over 20 years’ experience in the health care industry – primarily focused in the pharma/biotech and specialty pharmacy industries. Just …

EP140: The Innovation and Disruption of Artificial Intelligence in Healthcare with Sajid Ahmed

June 12th, 2017


Sajid Ahmed is the Chief Information and Innovation Officer of Martin Luther King, Jr. Community Hospital in South Los Angeles. He is leading the …

EP139: How do you Lead Innovation with Roy Rosin, Chief Innovation Officer at U of PA, Penn Medicine

June 5th, 2017



Roy Rosin is Chief Innovation Officer at Penn Medicine, working to rapidly design, test and implement high impact health care delivery practices. His team crafts interventions to achieve dramatically improved patient …

EP138: A Science-Based Strategy for Patient Engagement with Andrea LaFountain, CEO of Mind Field Solutions Corporation

May 30th, 2017


Dr LaFountain is a healthcare strategist, neuroscientist and author of “How Patients Think: A science-based strategy for patient engagement and …

INBW 12: Single Payer vs Consumerism, Healthcare Costs vs Insurance Costs - A Book Report (Inbetweenisode)

May 22nd, 2017


Stacey is co-president of Aventria Health Group, a marketing agency specializing in helping pharmaceutical, device and pharmacy clients gain access to patients by creating and leveraging partnerships with other health …

EP137: Rethinking Hospital Discharge Planning in a Value-Based Model with Josh Luke, FACHE- The Voice of American Healthcare, Healthcare Futurist

May 15th, 2017


Dr. Josh Luke, FACHE

Adjunct Faculty, University of Southern California, Sol Price School of Public Policy

Founder, National Readmission Prevention …

Episode 136: Innovating to Reduce Costs with David Westfall Bates, MD from Brigham and Women's Hospital (Boston)

May 8th, 2017


David W. Bates, M.D., M.Sc.

Chief, Division of General Internal Medicine, Brigham and Women’s Hospital

Medical Director of Clinical and Quality Analysis, Partners HealthCare

Dr. Bates is an internationally renowned …

Episode 135: Get Future-Proof, What You Need to be Doing Now with David Smith, Chief Development Officer of Leavitt Partners

May 1st, 2017


David is the Chief Development Officer where he is responsible for expanding the firm’s influence in the health care market. Since joining Leavitt Partners, David has advised clients in areas of government activity, …

Episode 134: Stepwise Behavior Change with Melissa McCool, Co-founder and CEO of StelliCare

April 24th, 2017


Melissa McCool is the co-founder and CEO of Stellicare Corporation.

In 2009, Melissa developed Symptom Targeted Intervention (STI), a clinical …

Episode 133: A Primer in Taking on Risk with Michael Hunt, DO, CEO & President of St. Vincent Health Partners, Inc, Chief Information Officer for St. Vincent Medical Center

April 17th, 2017


Dr. Hunt graduated from the University of Osteopathic Medicine and Health Sciences, Des Moines, Iowa and completed his residency in Pediatrics. During his military service, Dr. Hunt’s held key leadership positions. As …

Episode 132: How A Hospital Can Succeed in Rural America with Darren Pearce, MBA, BSN, Vice President of Ambulatory Services at Navicent Health

April 10th, 2017


Darren Pearce serves as the Chief Administrative Officer for Ambulatory & Retail Services  for Navicent Health, an academic medical system …

Episode 131: The Challenge of Reaching Patients with Zach Silverzweig from CipherHealth

April 3rd, 2017


Bringing over ten years of experience as an entrepreneur and consultant to CipherHealth, Zach Silverzweig works with hospitals to achieve …

Episode 130: A How to Guide to Precision Medicine with Jonathan Hirsch of Syapse

March 27th, 2017


Jonathan Hirsch is the Founder and President of Syapse, a market leader in precision oncology solutions. Jonathan is dedicated to the Syapse vision …

Episode 129: Integrating Pharmacists into Medical Homes with Troy Trygstad of Community Care of North Carolina, CCNC

March 20th, 2017


Troy Trygstad, PharmD, MBA, PhD

Troy Trygstad is a community pharmacist, a health economist, and a pharmacy visionary who continues to encourage pharmacy industry leaders into new and innovative ways of thinking.

Troy …

Episode 128: Enabling Pharmaceutical Innovation with Mike Rea from IDEA Pharma

March 13th, 2017


Mike Rea has worked in global pharma strategy for over 25 years, working with the world’s top 30 pharmaceutical companies. Regarded as an industry thought leader in innovation, Mike helped lead the strategic direction …

Episode 127: The ins and outs of Providers becoming Payer/Providers with Kris Smith, MD MPP and Chief Medical Officer of CareConnect, Sr VP of PHM, and Medical Director of Northwell Health

March 6th, 2017


As Senior Vice President in the Office of Population Health Management, Dr. Smith provides clinical leadership for all of Northwell’s population …

Episode 126: Cleaning Up Dirty Data, with Eric Rosow from Diameter Health

February 27th, 2017


Eric Rosow serves as CEO of Diameter Health.  He has more than 25 years of experience in healthcare technology, new venture creation and executive …

Episode 125: Linking Healthcare Innovation and Organizational Strategy, with Chris Cornue from Navicent Health

February 21st, 2017


As Chief Strategy and Chief Innovation Officer, Christopher Cornue leads Navicent Health's efforts to plan for the future and meet the organization's …

Episode 124: Why EHR Systems Have Failed Us and How Innovations Can Enable a Better Healthcare Future, with John Lynn, founder of Healthcare Scene

February 13th, 2017


John Lynn is the Founder of Healthcare Scene. Healthcare Scene is a unique healthcare IT network which consists of 10 EHR and Healthcare IT blogs containing over 11,000 articles published over 11 years. Of those …

Episode 123: The Secret to Healthcare Business Success is Collaboration, with Mark Tomaino of Welsh, Carson, Anderson & Stowe

February 6th, 2017


Mark Tomaino is an Operating Partner at Welsh, Carson, Anderson & Stowe, a New York City based private equity firm that invests, principally, in two markets, healthcare and information/business services. Mark’s …

Episode 122: The Pathway to Sustainable Market Share for Pharma, and Other Life Sciences Companies with Dave Dierk of Aventria Health Group

January 30th, 2017


A 27-year veteran of managed-markets marketing, David is the President/CEO of Pinnacle Health Communications. After working in consumer marketing with AT&T and healthcare publishing with Elsevier, David made the …

Episode 121: How to Manage Safe Bets in a Time of Uncertainty and Complexity with Sherri Douville from Medigram

January 25th, 2017


Sherri Douville brings over a decade in healthcare consulting, sales, marketing, and entrepreneurial experience to her leadership at Medigram.  She …

Episode 120: The Invisible Destroyer of Value & Quality with Dr. Dike Drummond, MD - The Happy MD

January 16th, 2017


Dr. Dike Drummond is a Mayo trained Family Practice doctor, burnout survivor, author, executive coach and consultant to individual physicians and …

Episode 119: Fostering Problem-Solver Nurses and Maker Nurses w/Jamie Davis of

January 10th, 2017


Jamie Davis, RN, NRP, B.A., A.S., host of the Nursing Show is a nationally recognized medical educator and author who began educating new emergency responders as a training officer for his local EMS program.  As a media …

Episode 118: Improving Health in Healthy Communities with Rick Brush of Wellville

January 4th, 2017


Rick is CEO of Wellville, a 10-year initiative founded by angel investor Esther Dyson to improve health and financial outcomes in five U.S. communities. In addition to overseeing the national project, Rick leads the …

Inbetweenisode 11: Motivating Walking - The More You Drive, the More Obese You Are w/Fred Richter

December 20th, 2016


Fred is an inveterate traveler. He has bicycled, walked, hiked or run in all 50 US states, all 10 Canadian provinces, and on every continent but Antartica. Along the way, he spent time backpacking on some of the world’s …

Special Edition: Five Reasons the ACA Won't Be Repealed with Billy Wynne of Thorne Run Partners

December 14th, 2016


Billy Wynne                                                   

Managing Partner, TRP Health Policy
Phone: (202) 309-0796

Michelle Snyder leads all corporate marketing, brand development, marketing communications and public relations activities for Welltok. She is recognized as a marketing and strategy leader in the digital health space.

December 6th, 2016


Michelle Snyder leads all corporate marketing, brand development, marketing communications and public relations activities for Welltok. She is recognized as a marketing and strategy leader in the digital health space.

Episode 116: Hooking Up Healthcare Innovators and Customers with Laurance Stuntz from the Massachusetts eHealth Institute

November 28th, 2016


Laurance Stuntz is the Director of the Massachusetts eHealth Institute at MassTech, or MeHI. He is an experienced and passionate leader working to help Massachusetts leverage digital health innovation for better …

Inbetweenisode 10: Health Insurance is not Healthcare. Healthcare is not Health.

November 21st, 2016


Stacey is co-president of Aventria Health Group, a marketing agency specializing in helping pharmaceutical, device and pharmacy clients gain access to patients by creating and leveraging partnerships with other health …

Episode 115: Marketing Advice for Providers with Lonnie Hirsch from Hirsch Healthcare Consulting

November 14th, 2016


Lonnie Hirsch enjoys a reputation as one of the premier marketing consultants and strategists for helping healthcare provider organizations, …

Episode 114: Improving Patient Experience is Heavy Lifting with Paul Rosen, MD, MPM, and MMM, of Nemours Children's Hospital

November 8th, 2016


Paul Rosen, MD, MPH, MMM, was named ‘One of the First 100 Innovators’ by the U.S Federal Government Agency for …

Episode 113: Not Patient Engagement with Jan Oldenburg

October 31st, 2016


Jan Oldenburg, FHIMSS, is passionate about using digital tools to build a healthcare system where patients and caregivers participate as partners. …

Episode 112: Mentor the Inventor with Michael Sinsheimer from Medtech Catalyst

October 24th, 2016


Mr. Sinsheimer is the founder of Medtech Catalyst, which has founded or co-founded several medical device companies. Mike is the co-founder of the Charleston Medical Device Initiative a joint venture between MedTech …

Episode 111: Costly Breakthroughs in Oncology and How Payers Will Adapt with David Guy from Aventria Health Group

October 17th, 2016


Currently SVP of Oncology and Specialty Market Programs at Aventria Health Group.  Formerly was  CCO at Favrille, VP Strategic Marketing at Schering …

Episode 110: When Providers Become Providers of Population Health with Rich Lipeles from The Heritage Group

October 11th, 2016


Richard Lipeles joined PacifiCare in July 1979, and in 1987 he became President of PacifiCare of California. In 1993 he was promoted to Executive …

Episode 109: The financial underbelly of employer-sponsored health insurance with Vincent Esposito from Endeavor Plus

September 30th, 2016


Vincent Esposito, COO

Vincent (‘Vinny’) Esposito joined Endeavor Plus, Inc. as Chief Operating Officer in 2014 after a decade of diversified experience working as a financial investment analyst.

Prior to joining …

Episode 108: Making the Most of Emergency Department Visits with Chris Klomp from Collective Medical Technologies

September 26th, 2016


Chris is the CEO of Collective Medical Technologies, a Salt Lake City-based health technology company which helps providers and payers to take better …

Episode 107: Dave Chase and Healthcare’s Big Heist

September 19th, 2016


Here's a description of the film:

The Big Heist is a satirical, follow-the-money film on the destruction created by healthcare’s status quo…. And the …

Episode 106: MACRA and Other Ways to Make Money with Eric Levin from McKesson Business Performance Services

September 12th, 2016


Eric Levin is a Strategic Services Director for McKesson’s Business Performance Services division, which provides value-based care solutions to both …

Episode 105: Finding the Pharmacy Fit with Todd Eury from the Pharmacy Podcast

September 5th, 2016


In a career, being new to any industry especially healthcare isn't easy. In June of 2004 Todd Eury left an eight year career in the …

Inbetweenisode 9: Finding The Best Problem

August 29th, 2016


Stacey is co-president of Aventria Health Group, a marketing agency specializing in helping pharmaceutical, device and pharmacy clients gain access to patients by creating and leveraging partnerships with other health …

Episode 104: The Upside and Barriers to Getting Pharmacists in the Loop with Jerry Fahrni, Pharmacy Informatics Consultant

August 22nd, 2016


Dr. Fahrni has been a licensed pharmacist in California since obtaining his Pharm.D. degree from the University of California, San Francisco School …

Episode 103: Engaging Employees with Jonathan Ozeran from Zest Health

August 15th, 2016


Jonathan is a product designer, software engineer, team builder and mobile technology evangelist who enjoys contributing to the growth of the Chicago …

Episode 102: What Does It Mean To Disrupt Healthcare with Anand Iyer from WellDoc

August 5th, 2016


Anand is a respected global digital health leader—most known for his insights on and experience with technology, strategy and regulatory policy. …

Episode 101: What It Takes To Be A Physician Entrepreneur with Arlen Meyers, MD, MBA - President and CEO of Society of Physician Entrepreneurs

August 1st, 2016


Dr. Arlen Meyers is a professor emeritus of otolaryngology, dentistry, and engineering at the University of Colorado School of Medicine and the …

Episode 100: An Insider's Look at MTM with Blair Thielemier from Pharmapreneur Academy and Co-Host of Pharmacy Podcast

July 25th, 2016


Blair Green Thielemier, PharmD is an independent consultant pharmacist living in Arkansas with her husband and daughter. She is the founder of …

Episode 99: Readmissions and Mental Health with Lauren Szewcyk from Mindoula

July 19th, 2016

As Vice President of Case Management & Family Services, Lauren manages the virtual and in-person case management team at Mindoula Health (

Episode 98: The Louisiana Health Care Quality Forum Tackles Drug-Seeking Behavior with Cindy Munn

July 11th, 2016


Cindy Munn has 25+ years of experience in health care leadership and operations management. As CEO of the Louisiana Health Care Quality Forum, Munn oversees development of the organization’s strategic roadmap supporting …

Episode 97: Managing Populations for Beginners and Experts with Renee Petrie from DatStat

July 1st, 2016


Renee helps customers apply DatStat technology solutions across health research and patient-centered population health management.  Before joining …

Inbetweenisode 8: 9 Tips To Be A Better Podcast Guest

June 27th, 2016


Stacey is co-president of Aventria Health Group, a marketing agency specializing in helping pharmaceutical, device and pharmacy clients gain access to patients by creating and leveraging partnerships with other health …

Episode 96: Leveling Up Hospital Rounding with Dr. Greg Sanders from HybridChart

June 20th, 2016


Dr. Sanders received his undergraduate degree and his M.D. from McGill University in Montreal, Canada. After completing his internship and residency …

Episode 95: The Missing Link to Interoperability, A Conversation with Jason Rose About the Inovalon and Quest Joint Venture, Data Diagnostics

June 13th, 2016


Jason Rose is Chief Strategic Development Officer for Inovalon, a leading technology company providing advanced, cloud-based analytics and …

Episode 94: Bridging The Canyon Between Clinical Decision Making And EHR Systems with Noah Weiner, CEO of Avhana

June 6th, 2016


Noah Weiner is the CEO/Cofounder of Avhana Health.  Started because the lack of clinical decision support (CDS) functionality that exist in modern electronic health records. Avhana Health has developed a cloud based CDS …

Episode 93: News About Telehealth After Discharge with Ted Spooner, CEO of Respondwell

May 31st, 2016


Ted Spooner’s 22 years of broad experience in financial services, technology, digital entertainment and healthcare IT led him to co-found RespondWell …

Inbetweenisode 7: Healthcare, The Third Wave: What's Critical For Pharma Strategy with Dave Dierk, Aventria Health Group Co-President

May 23rd, 2016


A 27-year veteran of managed-markets marketing, David is the President/CEO of Pinnacle Health Communications. After working in consumer marketing with AT&T and healthcare publishing with Elsevier, David made the …

Episode 92: The Race For Patient Outcomes with Eric Grossman from NextHealth

May 16th, 2016


Eric is the CEO and founder of NextHealth. Previously, Eric was the Vice President and General Manager of TriZetto's Consumerism and Analytics business unit. As Vice President of Enterprise Strategy, Eric formed and …

Episode 91: Choosing Better Healthcare Outcomes with Matt Darling from Ideas42

May 9th, 2016


Matthew Darling is a Vice President at ideas42 and Teaching Fellow in Economic Design at Harvard University. He has contributed to ideas42 projects in poverty, health care, early childhood education, financial …

Episode 90: Staying in Touch Outside the Office Visit with Dr. Soheil Saadat, Ph.D. from GenieMD and Friendly

May 2nd, 2016


Dr. Soheil Saadat, Founder and Chief Executive Officer of GenieMD, is responsible for charting the company’s global course. He founded GenieMD in …

Episode 89: Can EHRs deliver quality improvements with Max Stroud from Galen Healthcare Solutions

April 25th, 2016


Maxwell Stroud, MSW is a Lead Consultant in healthcare IT at with a professional background in both healthcare and social work. Max has …

Episode 88: Where Can You Learn How To Turn Evidence Into Better Outcomes with Dr. Lisa Simpson from Academy Health

April 18th, 2016


Dr. Simpson is the president and chief executive officer of AcademyHealth. A nationally recognized health policy researcher and pediatrician, she is …

Episode 87: A Look Behind The Curtain At Chronic Care Management with James Grant of CareSync

April 11th, 2016


James Grant, a founding member of CareSync and “recovering attorney”, currently serves as the Director of National Markets for CareSync.  In addition …

Episode 86: The New Patient Advocacy Super Group You Should Know About with Mary Richards from Partners For Better Care

April 5th, 2016


Partners for Better Care is proud to introduce its Executive Director, Mary Richards. Mary joins the team with nearly twenty years of patient …

Episode 85: How To Keep The Main Thing The Main Thing When It Comes To Preventing Readmissions with Dr. Andrey Ostrovsky from Care At Hand

March 28th, 2016


Dr. Ostrovsky is a practicing physician and social entrepreneur who leads Care at Hand's executive management and strategic vision. He has led teams at the World Health Organization, United States Senate, and San …

Episode 84: Do Pharmacies With Stagnant Business Models Have Cause To Fear, with Troy Trygstad, VP of Pharmacy Programs at CCNC

March 21st, 2016


Troy Trygstad, PharmD, PhD, MBA, is Vice President of Pharmacy Programs at Community Care of North Carolina (CCNC), a parent organization of 14 …

Episode 83: Is It Possible To Collaborate With A PBM Outside Of Drug Contracting with Lisa Erwin of Aventria Health Group

March 14th, 2016


Lisa R. Erwin is President of The E2 Group, LLC a managed markets consulting company that specializes in Medicare Part D clinical program strategic …

Episode 82: Putting A Finger On What Really Matters with William Heisel from IHME, the Institute for Health Metrics and Evaluation

March 1st, 2016


William Heisel is the Director of Global Engagement at the Institute for Health Metrics and Evaluation (IHME). In this role, Heisel is responsible …

Episode 81: How Much Will A Patient Pay for A Drug with AJ Loiacano from Truveris

February 29th, 2016


A.J. Loiacono is the Chief Innovation Officer at Truveris, where he leads product development, strategic planning and enterprise partnerships. Prior to Truveris, AJ was a co-founder and Partner with SMS, a software …

Episode 80: How to Start Getting Paid for Value with Tom Gregorio from NJII - The New Jersey Innovation Institute

February 23rd, 2016


Tomas Gregorio is the Senior Executive Director of Healthcare Systems Innovation at the NJ Innovation Institute. In that capacity he has overall managerial responsibility for program development and execution of NJII’s …

Episode 79: Evidence-Based Treatment for Social Determinants of Health with Manik Bhat of Healthify

February 16th, 2016


Manik Bhat is the CEO and cofounder of Healthify. After spending time connecting patients to social services in the Baltimore community and dealing with the poor state of affairs in managing a patient's social needs, …

Episode 78: How to Stop Torturing Patients with Piles of Paper Forms with David Perez from Seamless Medical Systems

February 8th, 2016


David Perez is the founder and CEO of Seamless Medical Systems and the inventor of the innovative SNAP Practice patient engagement platform. He is a …

Episode 77: Achieving Better Health Outcomes with Jeff Scott of DHS Group

February 1st, 2016


Jeff Scott is the VP of Business Development for DHS Group, a health, wellness and population health software company with offices in Houston, TX, …

Episode 76: The Realities of Hooking Up Patients to Their Health Information, Bob Janacek from DataMotion Explains

January 24th, 2016


Bob has over 20 years of security and software design experience, and is the architect, designer and original developer of DataMotion's managed …

Episode 75: How Symptom Checkers Improve PCP Quality and Efficiency, with Dr. Richard Munassi of Doc Response

January 18th, 2016


Dr. Richard Munassi is the Chief Operating Officer of DocResponse, and is an accomplished healthcare executive with leadership expertise in for-profit and non-profit organizations, business development, and start-up …

Episode 74: What Healthcare Organizations Need To Succeed with Dave Chase of Healthfundr and Cascadia Capital

January 6th, 2016


Chase was named one of the most influential people in Digital Health due to his entrepreneurial success & writing along with luminaries such as …

Episode 73: How Healthcare Organizations Can Prevent Reactive Fire Drills, with Chris Cornue from SG2

December 30th, 2015


As an executive leader, Christopher plays a key role in transforming health care for Sg2 clients. With more than 20 years of professional health care …

Inbetweenisode 6: Things I Figured Out in 2015 Hosting the Relentless Health Value Podcast, and Last Episode of the Year Wrap Up

December 24th, 2015


Stacey Richter is not only the host of this podcast, but also the founder and strategic force behind Franklyn Healthcom, a pharmaceutical marketing and design agency that develops brand and managed market strategies …

Episode 72: Patient Portal Engagement - How To Get It with Lenny Tambasco of Access My Records

December 17th, 2015


Mr. Tambasco has over 34 years corporate management and start-up experience. He proved to be an early innovator in patient engagement and connected care when he founded, developed, and positioned in …

Episode 71: How to Coordinate Care for Residents Who May or May Not be Patients with Asif Khan from CareMerge

December 8th, 2015


Like many of us, Asif Khan worries about the health of his parents. Unlike many of us, Asif took that worry and leveraged twenty years of experience …

Episode 70: Which patients are the right patients to help the most, with Annette Dubard from CCNC

November 30th, 2015


Annette DuBard, MD, MPH is the SVP for Informatics and Evaluation at Community Care of North Carolina, where she has led efforts to advance …

Inbetweenisode 5: What it takes to be a successful entrepreneur

November 17th, 2015


Stacey Richter is not only the host of this podcast, but also the founder and strategic force behind Franklyn Healthcom, a pharmaceutical marketing and design agency that develops brand and managed market strategies …

Episode 69: How To Reap The Value From An HIE with Dr. Jan Lee of Delaware Health Information Exchange

November 15th, 2015


Dr. Jan Lee is the Chief Executive Officer of the Delaware Health Information Network (DHIN). She is a board certified Family Practice physician with a Master of Medical Management degree and a wealth of leadership …

Episode 68: All My HIE And HISP Questions Answered By Teresa Rivera of Utah Health Information Network

November 8th, 2015


Teresa Rivera joined the Utah Health Information Network in 2007. As President & CEO, she is accountable to ensure that UHIN achieves its mission of providing services that reduce healthcare costs and improve …

Episode 67: The Key To Healthcare Business Success With Danyell Jones from BHM Healthcare Solutions

November 1st, 2015


Senior level Healthcare Strategy Professional with more than 15 years of progressive and diverse experience driving revenue and increasing …

Episode 66: When End-Of-Life Care Isn’t Careful, With Dr. Blaine Warkentine, Founder of and Vimty

October 21st, 2015


Raised in Boulder CO to a preschool teacher and lawyer, with an entrepreneurial mindset. I choose instead to follow a conservative path to medical …

Episode 65: The Collaboratory of New York with Anuj Desai of the NYeHealth Collaborative

October 18th, 2015


Anuj Desai is the Vice President of Market Development for the New York eHealth Collaborative (NYeC). In this role, he has overall responsibility for …

Episode 64: Show Me The Value--Pharma’s Quest To Capture And Communicate The Value Drugs Deliver with Paul Pochtar

October 9th, 2015


Paul Pochtar is an industry leader who has more than 25 years of extensive experience leading the successful commercialization of specialty …

Episode 63: A Better Way to Invest in Healthcare with Trevor Price from Oxeon Holdings

October 5th, 2015


Over the course of a 20-year career, Trevor has started, built, shut down, funded, bought and sold technology and service companies, largely in the …

Episode 62: What you need to know about HIEs with Laura Adams from the RI Quality Institute

September 28th, 2015


Laura Adams is the President and CEO of the Rhode Island Quality Institute (RIQI), a center of collaborative innovation that advances health and …

Episode 61: What you need to know about Patient Registries with Kyle Brown from Patient CrossRoads

September 19th, 2015


Kyle is the founder and CEO of PatientCrossroads, a provider of patient registry solutions to the rare and neglected disease …

Episode 60: The Big Problem with Diagnostic Test Results, with Dr. Brian Gale from SaferMD

September 11th, 2015


Brian Gale, MBA MD,  is a New York City radiologist. He has authored several papers and presentations on Critical Test Results Management (CTRM) …

Episode 59: Avoiding Paralysis by Analysis with Chris Bloomer from Trexin

September 4th, 2015


Chris Bloomer is the leader of Trexin’s healthcare capability. He is a business operations and IT leader with over 20 years of experience, exhibiting a strong track record of defining and executing transformational …

Inbetweenisode 4: 4 Tips to Deal with Overwhelming Options

September 3rd, 2015


Stacey Richter is not only the host of this podcast, but also the founder and strategic force behind Franklyn Healthcom, a pharmaceutical marketing and design agency that develops brand and managed market strategies …

Episode 58: Preventing Non-Adherence with Dr. Josh Benner, founder of RxAnte

July 31st, 2015


Joshua Benner, PharmD, ScD, is the Founder of RxAnte, a provider of science-based information technology solutions for improving quality and lowering …

Episode 57: John Seitz of UST Global Technologies

July 31st, 2015


John R. Seitz is UST Global’s Healthcare Transformation Strategist. As Healthcare Transformation Strategist, John Seitz plays a key role in building …

Episode 56: How Convenience Becomes Adherence. TJ Parker from PillPack

July 31st, 2015


TJ is a designer at heart and a pharmacist by training. He started his career at his family’s long-term care pharmacy in 2004, and has worked at Target pharmacy, a local community pharmacy, and Massive Health (acquired …

Episode 54: Coordinating Uncoordinated Referrals with Adam Sharp of Par8o

July 20th, 2015


Adam Sharp, MD is a founder at par8o and serves as president and chief medical officer. Adam oversees the development of par8o’s product offerings, …

Episode 55: The Internet of You, Big Data Style. Geraldine Gueron from Datadonors

July 14th, 2015


Geraldine Gueron, PhD.

Geraldine Gueron is a molecular biologist. She earned her Masters and PhD degree in Biological Chemistry at the School of …

Episode 53: How to Deliver House Calls - Toby Hervey from Pager

July 8th, 2015


Toby Hervey is part of the founding team of Pager, a mobile app and service providing high-quality healthcare on demand through doctor house calls, where he oversees operations, partnerships and marketing strategy. …

Inbetweenisode 3: How to Find Your Healthcare Product's Value

July 1st, 2015


Stacey Richter is not only the host of this podcast, but also the founder and strategic force behind Franklyn Healthcom, a pharmaceutical marketing and design agency that develops brand and managed market strategies …

Episode 52: How to manage the backend of home visits with Dr. Sahba Ferdowski from Medicast

June 25th, 2015


Dr. Ferdowsi is a Magna Cum Laude Founding Physician at Healthtap, a web service that connects a medical expert network of over 69,000 high quality US doctors with people seeking answers to their health related …

Episode 51: What you Need to know about Specialty Pharmacy & Biosimilars - Ray Rede from Armada Health Care explains

June 22nd, 2015


Ray has 30 years of experience in the Pharmaceutical industry.  He has worked in various segments, most recently in Payer Relations and Specialty Pharmacy.  He has participated in the development of Payer and Specialty …

Episode 50: Joshua Jacobs from Windsor Healthcare Communities on the Evolving SNF (Skilled Nursing Facility)

June 18th, 2015


Joshua Jacobs is an innovative and forward-thinking healthcare executive at Windsor Healthcare Communities, a post-acute and long-term care provider operating approximately 1800 SNF beds in New Jersey. As a generalist …

Episode 49: Making the Most of Provider Time with Jeff Peres from Everseat.

June 12th, 2015


Jeff brings over 15 years of entrepreneurial experience to his role as CEO at Everseat. He oversees strategic partnerships, product design, sales, …

Episode 48: Actual Medication Management and Reconciliation with Pat Meisner from Actual Meds

May 6th, 2015


For more than 25 years, Patricia has chosen the “road less traveled” in building her career, focused on breaking new ground in order to solve hard …

Episode 46: Shared Decision Making with Shub Degupta from WiserTogether

May 6th, 2015


Shub is the founder and CEO of WiserTogether, Inc. — the treatment transparency company offering a personalized health care treatment decision …

Episode 45: Bridging Healthcare Supply & Demand with Brian Yarnell from Blue Stream Health

May 6th, 2015


Brian Yarnell, President of Bluestream Health, is an entrepreneur with 15 years of experience creating and commercializing enterprise software …

Episode 47: Finding a Better Doctor with Ari Tulla from Better Doctor

May 6th, 2015


While struggling to find the right doctor for his wife, Ari Tulla began to see major flaws in the US healthcare system. He realized it was easy to …

Episode 44: Jake Sattelmair from Wellframe on Individualizing Population Health

May 6th, 2015


Jacob is the CEO and co-founder of Wellframe. His work and expertise lie at the intersection of healthcare, technology, data analytics and consumer …

Episode 43: Payers Engaging Patients, with Frank Hone from Healthx

May 2nd, 2015


As Vice President of Engagement at Healthx, Frank Hone leads the engagement strategy area, helping customers to better connect with their members and providers, while developing business models to help improve …

Episode 42: Talking about Precision Medicine with Jeff Ruby from Newtopia

April 28th, 2015


Jeff Ruby is a health innovator with an extensive entrepreneurial track record in preventive health. Prior to founding Newtopia, Jeff was Co-Founder and Chief Operating Officer of Cleveland Clinic Canada, a …

Episode 41: Connecting the Dots to Better Healthcare with Zach Silverzweig from CipherHealth

April 18th, 2015


Bringing over ten years of experience as an entrepreneur and consultant to CipherHealth, Zach Silverzweig works with hospitals to achieve …

Episode 40: Jackie Thong from KlioHealth on Managing Multiple Chronic Conditions

April 11th, 2015


An experienced entrepreneur, Jacqueline has over 15 years of experience in software and health IT, in roles ranging from sales and marketing to …

Episode 39: David Womack — President & CEO of Practice Management Institute

April 3rd, 2015


David joined PMI in 1991 as the Director of Marketing. He has served in various business development roles, spending time cultivating relationships …

Episode 38: Sarah Welch from Noom discusses Engaging Pre-Diabetic Patients

March 31st, 2015


Sarah is a seasoned entrepreneur and marketer with startup in her DNA and a passion for brands. She began her career on Madison Avenue where she managed client relationships and studied what makes people tick at J. …

Episode 37: Making Healthcare Costs Transparent with Ethan Steininger from Compared Care

March 24th, 2015


Ethan received his Bachelors in Health Administration and Information Systems at the University of Maryland Baltimore County.

He worked at Johns Hopkins University conducting clinical research with patients which …

Episode 36: Jerrit Tan from Canopy Apps on the Language Barrier to Outcomes

March 16th, 2015


Jerrit Tan is the CEO of Canopy Apps ( Growing up in an immigrant family, starting at the age of 10, he played the role of …

Episode 35: Martin Trussell from Acclaris talks about Consumer-Driven Health Plans

March 9th, 2015


Marty has over 30 years of experience in the health benefits industry. His career includes senior marketing and sales roles with third party benefits …

Episode 34: Benjamin Jack, MD from BoardRounds talks about Reducing ER Readmissions

March 1st, 2015


Benjamin Jack, MD is co-founder and CEO at BoardRounds, a healthcare startup that saves lives and money by improving emergency room follow-up care. …

Episode 33: Josh Fieldman from RubiconMD on Empowering the PCP

February 23rd, 2015


Josh Fieldman is the VP of Sales for RubiconMD, a New York based Health IT company that connects primary care physicians with top specialists allowing them to receive remote opinions. RubiconMD is empowering primary …

Episode 32: Kevin Houlihan from Propeller Health on Tuning up the Care for COPD and Asthma Patients

February 17th, 2015


Kevin Houlihan is the Director of Client Experience at Propeller Health, a Madison, Wisconsin based respiratory health management technology company. …

Episode 31: Dr. Ashish Atreja discusses the Sinai App Lab

February 9th, 2015


Dr Atreja has formal training in epidemiology and board certification in gastroenterology, clinical informatics and internal medicine. Over the last …

Episode 30: Dr. Robert Stall on Systematizing Senior Care

February 3rd, 2015


Dr. Stall is an internist and fellowship trained geriatrician (and a MIT graduate in electrical engineering and computer science) who has dedicated …

Episode 29: Salim Kizaraly from Stella Technology discusses the Technology of Collaboration

January 26th, 2015


Salim Kizaraly is the Founder and SVP of Business Development at Stella Technology, a healthcare information technology company assisting healthcare …

Episode 28: How to Improve Patient Satisfaction with Sonni Mun, MD from Quality Reviews

January 20th, 2015


Sonni obtained her medical degree at Louisiana State University in New Orleans and then completed an Internal Medicine residency at Mount Sinai Medical Center. She was eventually appointed Chief of Medical Services for …

Episode 27: Dr. Glen McCracken from eVisit talks about virtual video visits

January 12th, 2015


Dr. Glen McCracken is an Emergency Room Physician with 20 years’ experience. He has won the prestigious "Top Doctor" of Phoenix Award multiple years, …

Episode 26: Bernie Vitti from PharmaCare talks about Medication Therapy Management (MTM)

January 5th, 2015


Bernie Vitti is the Executive Director of Business Development at Pharma-Care, Inc. located in Clark, NJ. After a successful 30 year career as a …

Inbetweenisode 2: Big Thanks to You, Our Listeners & 2014 End of Year Wrap Up

December 22nd, 2014


00:00 Thank you to our listeners

00:45 Just finished our 25th episode.

01:00 A recap of what we’ve learned so far.

01:15 Payment reform

01:50 The immensity of change that the healthcare industry has seen in the last year.

Episode 25: Exchanging Medical Records with Carly Stockdale from ChartRequest

December 15th, 2014


Carly Stockdale is the CEO of ChartRequest, a New York-based release of information technology company that manages and monetizes medical records …

Episode 24: Innovating in a Time Machine with Mark Hurwich from Concentrated Coaching

December 8th, 2014


Mark started Concentrated Coaching in 2012 to serve entrepreneurs, innovative business leaders, and writers/other creatives who've gotten “stuck” or de-energized. They have something important to do. The skills do it. …

Episode 23: Wireless Pillbottles with Josh Stein from AdhereTech

December 2nd, 2014


Josh Stein is the CEO and Cofounder of AdhereTech, a company that makes patented smart pill bottles that track and improve medication adherence. Last month, Josh gave a TED talk at the TEDMED conference about the best …

In-betweenisode 1: NYeC Digital Health Convention 2014 Recap & Happy Thanksgiving!

November 25th, 2014


Happy Thanksgiving!!

Most importantly, happy Thanksgiving to you and yours. Here at the Relentless Health Value podcast, we are grateful to you for …

Episode 22: Fixing First Fills with Trond Waerness from MedVantx

November 19th, 2014


Trond Waerness is the Vice President of Business Development at MedVantx, which is the leading provider within point-of-care medication adherence and direct-to-patient consumer engagement programs, through its MedStart™ …

Episode 21: Trust Requires Collaboration with Charlie Green from Trusted Advisor Associates

November 10th, 2014



Charles H. Green is an author, speaker and world expert on trust-based relationships and sales in complex businesses. Founder and CEO of Trusted Advisor Associates, he is author of Trust-based Selling, and co-author of …

Episode 20: Talking about Direct Subscription Models with Ali Zaman from Docsap

November 3rd, 2014


Ali Zaman is co-founder and CEO of Docsap, an online marketplace for subscription-based primary care. He and a team of Brown University students launched Docsap during the summer of 2014 to help patients find primary …

Episode 19: Understanding the Role of the Hospital Trustee with Bina Eggensperger

October 28th, 2014


Bina Eggensperger
Chairman – Committee on Governance ~ American Hospital Association
Trustee – Montana Hospital Association
Trustee – Clark Fork Valley Hospital
Western Regional Trustee Symposium Organizing Committee
Chair …

Episode 18: What would Albert Einstein Do? Talking with Karen Phelan from Operating Principals

October 21st, 2014


Karen Phelan is a business author, speaker, and co-founder of Operating Principals LLC, an organizational development consulting firm that uses …

Episode 17: The History of Health Economics with Patti Peeples from

October 14th, 2014


Dr. Patti Peeples is a health economist, pharmaceutical marketer, pharmacist, and entrepreneur with 25 years of experience in the pharma industry. She is Founder and CEO of HealthEconomics.Com, a top-ranked resource …

Episode 16: Seeing Better Patient Outcomes with Google Glass - Kyle Samani from Pristine

October 6th, 2014


Kyle Samani is a CoFounder and CEO of Pristine, a company pioneering the next generation of tele-presence through Google Glass.

Prior to founding Pristine, Kyle led design and development of a hospital electronic medical …

Episode 14: Healthcare Change means Provider Change - Jason Brooks from The Private Practice Consultant

September 23rd, 2014


Jason Brooks is the founder of The Private Practice Consultant, a healthcare consulting company that serves the independent practice in all facets of …

Episode 13 - Fixing Healthcare with Pete Sheldon from Opus Science

September 16th, 2014


Pete Sheldon - President, Opus Science, LLC

Pete Sheldon is the President of Opus Science, where he works with best-in-class healthcare organizations to develop research and quality improvement initiatives that serve …

Episode 12: Finding Value of Innovation - Dr. Adam C. Powell of Payer+Provider Syndicate

September 10th, 2014


Adam C. Powell, Ph.D., is the President of Payer+Provider Syndicate, a management advisory and operational consulting firm focused on the healthcare …

Episode 11 - Virtual Patient Visits with Robert White from GoGoHealth

September 1st, 2014


Robert White is a healthcare administrator who has been working in medicine for over 25 years. He has managed physician groups and practices in Anesthesia, Pain Management, Dentistry, Oral & Maxillofacial Surgery, …

Episode 10: The Evolving EHR – Matt Beer from Hello Health

August 25th, 2014


00:00 Matt and his position at Hello Health.  Has been with the company for 3 ½ years, started in the Physician Services Department, just recently took over partnerships and channel marketing.

1:00 Matt’s early career …

Episode 9: Demystifying the GPO with Mike Motto

August 18th, 2014


00:30 Mike’s work at a GPO.

00:45 There are two sides to the GPO business: the member side (pharmacies, hospitals), and the trade relations side.

1:00 Mike’s team was focused on the business partner development side of …

Episode 8: Level up with Pharmacists - Mark Conklin from PQS

August 12th, 2014


00:10 Mark is the VP of Operations for Pharmacy Quality Solutions. In his role he oversees product development and product solutions.

00:25 What …

Episode 7: Innovate with Jeneanne Rae from Motiv Strategies

August 5th, 2014


Jeneanne Rae is an internationally recognized thought leader and expert in innovation management, design strategy, and customer experience. She has …

Episode 5: Pick Your Patient Population with Stan Berkow from Sense Health

July 21st, 2014


Stan Berkow is co-founder and CEO of Sense Health, a NYC-based healthcare startup focused on delivering superior health support to underserved patient groups. Prior to Sense Health, his passion for better …

Episode 4: How Agencies Can Deliver Real Value with Dr. Leo Francis

July 15th, 2014


1:00 - The trajectory of Leo’s career. Biology, Pharmacology and English Literature. First job was working at a CRO and commercial incubator doing …

Episode 3: "One solution does not fit all" with Kent Dicks of Alere Connect

July 7th, 2014


3:11- Kent talks about how he got from top secret military work to healthcare, specifically remote monitoring of biometrics.

5:11 - Lessons from 9/11, monitoring vital signs  and stress levels via biometric headsets. And …

Episode 2: Be Authentic with Michael Kuderka

July 2nd, 2014


Today I speak with Michael Kuderka, an experienced pharmaceutical marketer. I liked what he had to say about being authentic. Michael suggests that …

Episode 0 - The Prequel

June 20th, 2014


"What is this podcast?" 
It's a valid question that I've answered many times lately.

This podcast is about the people of the healthcare industry— the entrepreneurs, employee-preneurs, business leaders. Those of us who …

Episode 1: Talking about homecare and big data with Robert Herzog from eCaring

June 3rd, 2014


Today on the program, I speak with Robert Herzog, Founder and CEO of eCaring. eCaring is a system, with an iPad app as its centerpiece, which increases the efficiency and productivity of care managers responsible for …

The Top 5 Reasons Pull-Through Fails

May 2nd, 2014


We've been working with 3 brands at 3 companies in wildly different therapeutic categories. Their sales had begun to stall and reps blamed managed market coverage. Fast forward to where we realized that the same basic …

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