Product Perspectives
Product perspectives, the podcast for product people that gives a voice to their stakeholders. Each week, I show you the other side of the product: I interview the people who contribute to making products a success. They are engineers, writers, marketers, support analysts, UX designers or sales peop… read more
Featured episodes
#58 [Bonus] How to become a top 1% communicator with Brenden Kumarasamy, Founder @ MasterTalk (already published as #27)
This is a bonus episode with Brenden Kumarasamy who is the founder of MasterTalk. He coaches ambitious executives and entrepreneurs to become top 1% communicators in their industry. He also …
#57: Measuring the success of support teams beyond volume, CSAT and resolution time with Sophie Heller, CX Services Lead @ Outschool (already published as #23)
My guest today is Sophie Heller. Sophie leads the CX Services team at Outschool, a marketplace of live-online classes for kids. She joined the …
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