Cover art for podcast Practice Management Nuggets

Practice Management Nuggets

86 EpisodesProduced by Jean EatonWebsite

Practice Management Nuggets is a weekly interview series with practice managers, healthcare providers, or trusted vendors who support healthcare practices. Topics help managers implement, maintain, or improve business and practice administration so that health care providers can focus on providing q… read more


Do You Need To Amend Your PIA?

You might need to amend your PIA if you want to:

  • add a new digital health app or patient portal to make it easier for patients to book appointments with you, or
  • get access to Alberta Netcare Portal, or the CII or CPAR projects,
  • expedited Netcare Privacy Impact Assessment,
  • use the internet to get telehealth on-line consultations for your patients,
  • update your participating custodians and privacy officer, and
  • regular review to ensure that you are continuing to meet the requirements of the Health Information Act (HIA).

A PIA is a practical business tool in your healthcare practice.

A PIA is an important tool that you can use to help you with project management.

It will help you anticipate risks to the project before it starts and avoid serious problems, and wasted time and money.

The PIA process requires you to have written policies and procedures so that you can implement the project effectively and train your staff consistently.

Sometimes a PIA is a requirement of legislation. But it is always a best practice whenever you implement a project that includes personal health information.

Show Notes

01:14  Introduction Jean L, Eaton

05:08  What Is A PIA

06:46  Purpose of a PIA

10:53  PIA Facilitates Discussion

11:57  PIA Will Help You Select Vendors

13:38  PIA Process

16:12  What is a p-ORA?  

17:20  When do you need a privacy impact assessment (PIA) amendment?

19:17  Is It A New PIA or Amendment? 

20:55 Common scenarios

21:47 Change in Custodians

22:38  New Location

23:17  Alberta Netcare Portal

24:47  Previous PIA is more than 2 years ago

25:20  Telehealth

26:16  PIA Timeline

28:04  10 Steps To Prepare Your PIA Amendment

28:14  Step 1 Locate Previous PIA

31:03  Step 2 Review Your Current IT

40:07  Step 3 Review Policies Procedures

40:43  Step 4 Review Your Safeguards

41:34  Step 5 Authorizing User Permissions

43:43  Step 6 Training Policies

45:21  Step 7 Access and Correction Requests

47:06  Step 8  Masking

47:37  Step 9 Responding To Breaches

50:06  Step 10 Next Steps

52:20  Summary

53:29  Remote Working Telehealth Tools

PMS Tip Remote Worker Privacy And Security Checklist:

PIA Template Remote Working and Virtual Care:

55:22 Practice Management Success Tip Privacy and Security Policies and Procedures Checklist

55:58 Health Information Management Privacy and Security Policy and Procedure Template

56:10  3 Options To Help You With Your PIA

Educational emoji reaction


Interesting emoji reaction


Funny emoji reaction


Agree emoji reaction


Love emoji reaction


Wow emoji reaction


Listen to Practice Management Nuggets


A free podcast app for iPhone and Android

  • User-created playlists and collections
  • Download episodes while on WiFi to listen without using mobile data
  • Stream podcast episodes without waiting for a download
  • Queue episodes to create a personal continuous playlist
RadioPublic on iOS and Android
Or by RSS
RSS feed

Connect with listeners

Podcasters use the RadioPublic listener relationship platform to build lasting connections with fans

Yes, let's begin connecting
Browser window

Find new listeners

  • A dedicated website for your podcast
  • Web embed players designed to convert visitors to listeners in the RadioPublic apps for iPhone and Android
Clicking mouse cursor

Understand your audience

  • Capture listener activity with affinity scores
  • Measure your promotional campaigns and integrate with Google and Facebook analytics
Graph of increasing value

Engage your fanbase

  • Deliver timely Calls To Action, including email acquistion for your mailing list
  • Share exactly the right moment in an episode via text, email, and social media
Icon of cellphone with money

Make money

  • Tip and transfer funds directly to podcastsers
  • Earn money for qualified plays in the RadioPublic apps with Paid Listens