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Practice Management Nuggets

86 EpisodesProduced by Jean EatonWebsite

Practice Management Nuggets is a weekly interview series with practice managers, healthcare providers, or trusted vendors who support healthcare practices. Topics help managers implement, maintain, or improve business and practice administration so that health care providers can focus on providing q… read more


Understanding Mandatory Privacy Breach Notification – Data Privacy Day | Episode #073

Healthcare providers, owners, and privacy officers hear about big privacy breaches on the news and they hope it won’t happen to them. It keeps them up at night...because they know that properly preventing or managing a privacy breach is critical to the continued success of their business!

Now, in Alberta, we need to ensure that we are prepared for the new mandatory privacy breach reporting that took effect on August 31, 2018.

In this podcast episode, Jean Eaton will share with you
  • What is a privacy breach
  • Why a privacy breach is a significant problem
  • Lessons learned in the first 4 months of mandatory notification
  • 5 categories of notification triggers
  • Offence and penalty provisions of the HIA
Podcast Sponsor - Understanding Privacy Breach Notification

Privacy breaches and notification compliance is the key to keeping your clinic out of trouble, and with this report we show you how to know when you need to comply…

  • We show you the breach events that require notification
  • How to prevent notification errors
  • Avoid fines up to $50,000 by following the advice in this report

Download this free report to protect your healthcare practice.

Show Notes

Recorded Monday, January 28, 2019

00:30  Is this a privacy breach?

02:30  Introduce Jean Eaton

04:57  Privacy Rights

06:22  What is a Privacy Breach?

07:12  Personal Information

08:24  Why is a Privacy Breach Significant?

10:29  Why Mandatory Notification?

11:46  Risk of Harm

13:02  Errors Happen

13:38  Biggest Mistake

13:53  First 4 Months of Mandatory Privacy Breach Notification

15:44  Categories of Breaches

17:22  Types of Privacy Breaches

21:02  5 Mandatory Notification Categories Triggers

21:42  1. Has Been Accessed or Disclosed

22:56  2. Has Been Mis-used or Will be Mis-used

23:57  3. Identity Theft or Fraud

24:39  4. Embarrassment, Physical, Mental, or Financial Harm

24:59  5. Adversely Affect Health Services

26:08  Other Triggers

27:00  Record Each Privacy Breach

27:59  Who Must You Notify?

28:38  Penalties

32:15  Second Biggest Mistake

32:25  Privacy Breach Management Program

33:31  E-book Understanding Privacy Breach Notification


Do This Now

Members of Practice Management Success can access the video of this episode and the resources here.

If you are not a member of Practice Management Success, yet—what are you waiting for?

Click here and register now!

With your membership to Practice Management Success, you will get great tips, tools, templates, and training that you can use right away to help you start, grow, maintain, or fix your healthcare practice.

Rate and Review the Podcast

I am honoured that you choose to spend your time with me today. Thank you for the opportunity to share my obsession about privacy, confidentiality and security with you!

Reviews for the podcast on whatever platform that you use is greatly appreciated!

When you provide your honest feedback it helps other people just like you find content that may help them, too.  If you received value from this episode, please take a moment and leave your honest rating and review.

Jean, Your Practical Privacy Coach

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