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Practice Management Nuggets

86 EpisodesProduced by Jean EatonWebsite

Practice Management Nuggets is a weekly interview series with practice managers, healthcare providers, or trusted vendors who support healthcare practices. Topics help managers implement, maintain, or improve business and practice administration so that health care providers can focus on providing q… read more


What Healthcare Practices Should Know About Vendor Vetting And Accountability | Episode #085

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Are you a healthcare provider who needs to hire information technology or business support services – but don’t know what questions to ask?

Are you a vendor who works with healthcare or dental practices and need to better understand your responsibilities to keep your clients regulations compliant and your business disaster-free?

In this podcast episode, Jean Eaton speaks with Donna Grindle  who  shares her observations on the HIPAA violations trends from the United States so that healthcare providers and vendors in Canada can prevent similar experiences.

Don’t Be Confused About Information Manager Agreements!

In this free report, I’ve explained the Top 3 Agreements Your Healthcare Practice MUST Have (and Why).

Good business practices and health information management is supported by three agreements your healthcare must have.

Meet Donna Grindle

Donna Grindle – Founder & CEO Kardon in Georgia, US – Kardon is a HIPAA focused business

Donna brings over 30 years experience in healthcare IT which is the solid foundation of Kardon’s HIPAA privacy and security consulting. Donna stays busy with speaking engagements, the weekly Help Me With HIPAA podcast, and managing a business with a growing client list. Donna’s sense of humor and southern charm spills out into everything she does.

You can find Donna on social media, too! Kardon

Twitter  |  Linkedn  |  YouTube  |  Podcast

Show Notes

Recorded: January 17, 2020 (you can fast forward to your favourite section)

01:04  Help Me With HIPAA Fan Club

It’s not about compliance. It’s about patient care.

03:04  Introduction Donna Grindle

09:00  More Similar Than Different US / Canada

09:33  US / Canada Terminology

18:00  What If There Isn’t A BAA / IMA?

19:00  Tips: Healthcare Provider Selecting A Vendor

26:00  Tips: Vendor Selecting A Healthcare Client

32:00  Liability – What Is It?

34:33  Time Frame To Report And Notify

36:38  Reportable Breach / Security Incident

39:37  Incident Response Plans

40:22  Cyber Security Insurance

42:15  Is Hacking An Act Of War?

44:15  How Big  Is Your BAA / IMA?

45:35  Key Points In Your BAA / Information Manager Agreement

48:59  THE HIPAA Boot Camp!

2020 Spring Dates: March 23, 24, 25


Check out these Help Me With HIPAA podcast episodes where Donna and David share more vendor vetting and BAA tips.

•Ready for extreme vendor vetting?  – Episode #150

•7 Questions to Ask Your Vendor – Episode #218

Need more information about Information Manager Agreements? See

New! Podcast Key Word Search Tool

Did you hear something on today’s podcast that you would like to go back and listen to again?

Or, maybe you heard something on one of our previous podcasts that you want to listen to again, but you can’t remember which one and you would like to find it quickly and easily.

Well, that’s easy to do now!

If you heard something on this podcast that you want to re-visit, go to PracticeManagementNuggets.Live/search and enter the keyword in the magic box.

You will automatically be brought to the podcast at the exact spot where we talked about it.

Rate and Review the Podcast

I am honoured that you choose to spend your time with me today. Thank you for the opportunity to share my obsession about privacy, confidentiality and security with you!

Reviews for the podcast on whatever platform that you use is greatly appreciated!

When you provide your honest feedback it helps other people just like you find content that may help them, too.  If you received value from this episode, please take a moment and leave your honest rating and review.

Jean L. Eaton, Your Practical Privacy Coach

and Your Practice Management Mentor

with Information Managers Ltd.

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