Cover art for podcast Practice Management Nuggets

Practice Management Nuggets

86 EpisodesProduced by Jean EatonWebsite

Practice Management Nuggets is a weekly interview series with practice managers, healthcare providers, or trusted vendors who support healthcare practices. Topics help managers implement, maintain, or improve business and practice administration so that health care providers can focus on providing q… read more

17:34

Can You Text With Your Patients?

Have you ever said…

“If only I had someone to ask!”

Each month, we discuss your questions about practice management, human resources issues, clinic management best practices, procedures, resources, practical privacy tips, and more in Practice Management Success membership.

In this Q&A, we're talking about: Can you use text messaging with patients?

The short answer is, ‘Yes’.

The longer answer is ‘Yes, but . . .  make sure that you are really clear about why you want to use text messaging, carefully plan the implementation and monitor its use.’  Listen to the full audio Q&A for my detailed response. Here are some audio highlights:

01:51 Patients want to use text messaging

02:24 Why text messaging?

04:59 Level of risk

06:33 Mitigation strategy

12:26 Bleen cloud based medical referral management system (Stitcher linkhttps://www.stitcher.com/podcast/jean-eaton/practice-management-nuggets/e/52478520)

13:19 ezReferral patient appointment management (Stitcher link https://www.stitcher.com/podcast/practice-management-nuggets/e/53743157?autoplay=true)

15:15 Healthquest EMR (www.healthquest.ca) 16:30 Privacy Impact Assessment

17:46 E-Course: Privacy Impact Assessments to Protect Your Practice, Your Assets, and Your Patients https://informationmanagers.ca/protect-your-practice-with-privacy-impact-assessments-course/ 

For more information visit:  https://InformationManagers.ca/can-you-use-text-messaging-with-patients/

 

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