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Pharmacy In Practice Podcast

104 EpisodesProduced by Pharmacy in PracticeWebsite

Comment, analysis and interviews from UK Pharmacy

104 Episodes | 2018 - 2023

Janice Perkins on how to lead in pharmacy

February 22nd, 2023


We were delighted to be joined by Janice Perkins to chat about the current state of UK pharmacy. 

Janice has over 30 years of leadership experience in community pharmacy.  She’s the former Superintendent Pharmacist of …

Scottish community pharmacy prescribes the right medicine

January 28th, 2023


Leadership in Scottish Community pharmacy circles has been alive and kicking for some years now. The policy document 'The Right Medicine' published …

It's been a while...

December 16th, 2022


Trevor Gore and I return with an introductory podcast revealing our plans for 2023.

We’ll rattle through the UK pharmacy news, catch up on stories beyond pharmacy and discuss our monthly featured interview.

It will …

Are patient group directions holding pharmacists back?

November 17th, 2021


Patient group directions have traditionally been a ‘stop gap’ option, especially in the era before pharmacist independent prescribing. This debate will explore the future of patient group directions by community …

Debate: The Future of Community Pharmacy Screening services

November 16th, 2021


The debate based on whether or not screening for atrial fibrillation should be deployed nationally in Scotland has been progressing for some years …

The Aural Apothecaries

November 15th, 2021


The Aural Apothecary Podcast has captured the imagination of pharmacists across the land and has provided some light-hearted relief from what has been a tricky few years. 

The podcast is a lighthearted take on the world …

The future of pharmacists in research

November 11th, 2021


Getting involved in research activities can feel daunting. As pharmacists, it could be argued that we don’t prioritise research in our careers …

Will robots be the death of community pharmacy?

November 10th, 2021


Is the rise of robotics in the sector a threat or an opportunity?

  • Learn about the range of robotic options available in pharmacy.
  • Hear first-hand …

Is advanced practice for pharmacists the answer to all our problems?

November 9th, 2021


For a number of years, there has been a movement towards advanced practice for pharmacists. Our panellists for this session has been right at the sharp end of developing and championing this movement.

Learning …

How to fail

November 8th, 2021


Many pharmacists dislike failure. Research literature around this topic has characterised pharmacists as procrastinating perfectionists. If we assume these traits are well observed and we are aware of them then how do …

The future role of the pharmacist in tackling the climate crisis: in conversation with Minna Eii

November 4th, 2021


Minna Eii is an Advanced Pharmacist Practitioner in Acute medicine. She is Vice-Chair of Sustainability at The Guild of Healthcare Pharmacists and also a Member of Pharmacy Declares (Twitter: @PharmDeclares) …

The future of Community Pharmacy: in conversation with Ade Williams

November 4th, 2021


Ade Williams is the Superintendent Pharmacist at Bedminster Pharmacy in  Bristol, also part of the prescribing clinical team at Broadmead Medical …

A pharmacist's experience of breast cancer

November 3rd, 2021


Listening to the patient voice has always been very important to us at Pharmacy in Practice. 

Dr Ruth Edwards was diagnosed with breast cancer a number of years ago and since then she has courageously faced into the …

The future global pharmacist: in conversation with Dr Catherine Duggan

November 3rd, 2021


There’s a big world out there beyond UK pharmacy and a few years ago Dr Catherine Duggan stepped out into it. As the CEO of The International Pharmaceutical Federation, she has demonstrated transformational leadership …

The future of Scottish Pharmacy: in conversation with the new Chief Pharmaceutical Officer for Scotland

November 3rd, 2021


The future of Scottish pharmacy

We are very proud to be joined by the newly appointed Chief Pharmaceutical Officer for Scotland and Honorary Professor at the Robert Gordon University Alison Strath. Pharmacy in Scotland …

What has a funeral director got to do with vaccinations?

October 7th, 2021


David Wightman was one of the youngest ever funeral directors in the UK. He has over 28 years of experience in his sector.

We were very lucky to have some of his time to discuss his insight into death and dealing with …

Leyla Hannbeck on the future of the community pharmacy workforce

September 1st, 2021


We were very pleased to catch up with Leyla Hannbeck. Leyla is a pharmacist and CEO of the Association of Independent Multiple Pharmacies.

We …

Professor Larry Goodyer on community pharmacist prescribing competence, training, supervision and the future of community pharmacy clinical services

August 25th, 2021


Going into this series (with an open mind) we have made a few assumptions about the current 'lie of the community pharmacy training land' and it is largely that there is very little investment in community pharmacist …

New series: The future of community pharmacy vaccination services, training and autonomous practice

August 9th, 2021


This has been a very disruptive period in our recent history and community pharmacists across the land have been thrust to the fore. The …

Jonathan Underhill on competence, professionalism, micro-credentialing and a bright pharmacist future

July 15th, 2021


Well, it has been a while since we have recorded a podcast on Pharmacy in Practice so when I was recently in touch with friend of PIP Jonathan Underhill I suggested we have a chat.

And it was a fun, interesting and …

Is pharmacy ready for IR35?

April 21st, 2021


Laura Smith CTA is a Partner at Wylie & Bisset. We kick off a new season of podcasts on Pharmacy in Practice by talking to her about IR35. We have published a number of articles recently on this topic so thought it …

Amazon, digital dentistry and how community pharmacies fit

December 9th, 2020


We recently had the pleasure of chatting to the founder and owner of Instant Dentist Aalok Shukla. Instant dentist is an innovative collaborative …

Vision, politics, pharmacy clubs, elitism, free services and where community pharmacy goes next

October 7th, 2020


Ian Strachan is a community pharmacy owner contractor. He owns a number of pharmacies in England. He was the Chair of the National Pharmacy Association (NPA) between 2014 to 2018.

I have wanted to chat with Ian for a …

What can we learn from this tragic fatal warfarin error?

October 2nd, 2020


Failure to identify high-risk medication errors in patients with complex needs can have a fatal outcome, a recently published report warned.

The report, published by Healthcare Safety Investigation Branch (HSIB), sets …

Naloxone, alcohol abuse, why drug deaths remain high and a role for community pharmacy

September 20th, 2020


Graham Parsons is the Chief Pharmacist at Turning Point. He is a pharmacist with a wide range of experience in many aspects of pharmacy.

As a specialist in Substance Misuse he has worked at both local, regional and …

Pharmacy law, fitness to practise and how to stay out of trouble

September 8th, 2020


I have never met a pharmacist or pharmacy technician that does not dread the letter of complaint from the GPhC dropping through the letterbox.

Unfortunately in the context of overall rising numbers of complaints being …

Duncan Rudkin on guiding the GPhC through a pandemic

September 2nd, 2020


I was very proud and grateful to get the chance to talk to the Chief Executive Officer of the General Pharmaceutical Council (GPhC) Duncan Rudkin.

How can community pharmacy improve collaboration with dentists?

August 19th, 2020


We recently had the pleasure of chatting to the founder and owner of Instant Dentist Aalok Shukla. Instant dentist is an innovative collaborative …

Why I want to be a pharmacist partner in a GP practice

August 16th, 2020


Darshan Negandhi is a Primary Care Network (PCN) clinical pharmacist. Previously he was Director and Superintendent Pharmacist at Lewisham Pharmacy in London.

He has recently made the move to work within the PCN and is …

What can a hepatitis C eradication service teach us about tackling COVID-19?

August 5th, 2020


Dr Andrew Radley is a consultant pharmacist in public health. He works in NHS Tayside and was recently a member of a successful team who managed to …

Is community pharmacy representation in need of an overhaul?

July 21st, 2020


David Wright, Professor of Pharmacy Practice from the School of Pharmacy at the University of East Anglia has lead an independent review of the roles …

Professor Harry McQuillan: 'Supply is not enough'

July 16th, 2020


Professor Harry McQuillan has been Chief Executive Officer of Community Pharmacy Scotland for 14 years. He has worked in a range of roles across …

Jonathan Burton on leading pharmacy out of a crisis

May 29th, 2020


Jonathan Burton is Chair of the Royal Pharmaceutical Society Scottish Pharmacy Board and he has been on the frontline in community pharmacy throughout the COVID-19 crisis.

We caught up to have a chat about the myriad …

Interview with the founder of the newly formed Pre-registration and Newly Qualified Pharmacist Association

May 26th, 2020


Jasraj S Matharu is the founder of the Pre-registration and Newly Qualified Pharmacist Association (PNPA). He is currently a pre-registration student …

Career spotlight: Prescribing support pharmacist Dr Emily Kennedy

May 14th, 2020


Dr Emily Kennedy has worked as a prescribing support pharmacist in primary care in NHS Dumfries and Galloway for 16 years and now supervises 17 …

What does the pandemic teach us about the future of antibiotics?

May 12th, 2020


Stephen Hughes MBA, MSc, MPharm, is a consultant antimicrobial pharmacist at Chelsea & Westminster NHS Foundation Trust. 

We were lucky enough …

Yousaf Ahmad on coping in pharmacy during the pandemic

May 11th, 2020


In our latest podcast, we sat down with Chief Pharmacist Yousaf Ahmad. Amongst other roles, Yousaf is currently Chief Pharmacist at Care UK and was …

The potential legal ramifications of pharmacies using volunteers

April 15th, 2020


Our guest for this podcast was Andrea James. Andrea is a regulatory lawyer advising doctors, pharmacists, vets, teachers & other highly regulated …

Andrea James on the legal impact of COVID-19 on pharmacy

April 14th, 2020


Our guest for this podcast is Andrea James. Andrea is a regulatory lawyer advising doctors, pharmacists, vets, teachers & other highly regulated …

Professor Zubin Austin on what it means to be a pharmacist

February 27th, 2020


I dropped Professor Zubin Austin an email out of the blue inviting him on to join me on the PIP podcast to discuss a number of aspects of pharmacy. I was delighted to hear the 'ping' of his positive reply landing in my …

What can pharmacists learn from this tragic propranolol overdose?

February 18th, 2020


Emma was a 24-year-old pharmacy graduate. She had two degrees, was a high achiever and was making the most of her life.

Sadly Emma took an overdose …

Delving into the detail of NHS Pharmacy First with Matt Barclay

February 14th, 2020


I recently wrote an article about the Scottish NHS Pharmacy First service but I wanted to find out more so I got in touch with Director of Operations at Community Pharmacy Scotland, Matt Barclay.

He was good enough to …

Future pharmacy podcast: Will pharmacists be replaced by technology?

February 7th, 2020


Sometimes you have to try something completely different to uncover new perspectives on age-old problems. The profession of pharmacy as we know it …

The art of automation in community pharmacy

January 26th, 2020


Gary Paragpuri is the former editor of the Chemist and Druggist magazine. He is now CEO of the specialist consultancy firm called Hub and Spoke …

Do pharmacists make too many dispensing errors?

January 23rd, 2020


Greg Lawton is a pharmacist specialising in patient and medicines safety, staffing, data protection, privacy and healthcare policy.

We were lucky to …

The entrepreneurial pharmacist who was inspired to start her own business

January 8th, 2020


Francesca Aaen is a pharmacist consultant and runs her consultancy called Aaen Care. Aaen Care delivers medicines and healthcare-related training, …

What is a pharmacist?

January 2nd, 2020


Gavin Birchall is a pharmacist, designer and marketer who has created, led and marketed businesses at senior level and carried out the first research into the brand of pharmacy on the planet. Having spent 15 years in …

Time to highlight the unspoken misery of the HRT shortages

December 28th, 2019


Emma Hartley is a freelance journalist from London. She wrote a story recently on the topic of hormone replacement therapy (HRT) shortages. The article examined the on-going HRT shortages and sought to find answers. …

Dr Ollie Hart on being a PCN Clinical Director, the importance of patient activation and why coaching is so important in pharmacy

December 15th, 2019


Dr Ollie Hart is a GP partner, Primary Care Network (PCN) Clinical Director and also owns Peak Health Coaching. Ollie Practises in Sheffield and I met him recently for the first time at a meeting in London. We got …

How a communication error and subsequent medication mix up led to the death of a patient

December 13th, 2019


We recently ran a story about a new report that highlighted the fact that poorly implemented ePMA (electronic prescribing and medicines …

Mental health pharmacist Dolly Sud on community pharmacy, research golden nuggets and why you should support the College of Mental Health Pharmacy

December 4th, 2019


Dolly Sud is a Specialist Mental Health Pharmacist and PhD student. She is also a member of Cochrane and College of Mental Health Pharmacy.

We …

Miles Briggs MSP on workforce pressures, pharmacy first and looking to the future by investing in Scottish pharmacy

November 13th, 2019


We were delighted to be joined by Miles Briggs MSP on the PIP podcast. Miles is a Scottish Conservative and Unionist Party MSP for Lothian. He is …

Emma and Johnny discuss being failed medics, barefoot doctors, record access, pharmacy politics, leadership, credentialing, Twitter spats, bullying and Brexit

October 20th, 2019


Emma Davies recently took over as host of the PIP podcast and was kind enough to interview editor Johnathan Laird. It was a really interesting …

NAWP President on the gender pay gap, snowy white peaks, the PDA and the future of women in pharmacy

October 16th, 2019


We were proud to welcome pharmacist Anita White who is President of the National Association of Women Pharmacists (NAWP). We discussed all things …

The pharmacists running 30 half marathons in 30 days

September 28th, 2019


I was genuinely humbled to catch up with Alastair McMurray who is undertaking one of the most epic challenges I have come across. He is undertaking a mammoth Sportathon for three charities over the months of August and …

Talking pharmacy business with PharmaDoctor CEO Graham Thoms

September 21st, 2019


Graham Thoms has recently taken on the role of CEO at PharmaDoctor. He has had a very interesting career in the pharmaceutical industry and was a …

Secrets from a pharmacist on the front line

September 16th, 2019


Robert Liddington was kind enough to join us on the podcast to talk about his extremely interesting career so far. Robert spent almost 18 years in …

Hayley Gorton on suicide prevention through community pharmacy

September 9th, 2019


Dr Hayley Gorton is Senior Lecturer in Pharmacy Practice at The University of Huddersfield. She is a community pharmacist by background but in recent years she has developed a research interest in suicide prevention …

The great Australian pharmacist prescribing conundrum

September 5th, 2019


I was recently invited to chat about pharmacist prescribing by an Australian colleague called Tyson Clarke. Tyson is CEO of retail training software …

How has the recently updated BTS/SIGN asthma guideline changed?

August 28th, 2019


The SIGN/BTS asthma guideline was recently updated. This update will have an impact on how many healthcare professionals care for people with asthma across the UK. We were fortunate to have the two co-chairs, Dr James …

Professor Claire Anderson on PCNs, transparency, prescribing and the future of the RPS

August 24th, 2019


Professor Claire Anderson Chair of the English Pharmacy Board was kind enough to join us on the podcast to talk about her exciting new role in the …

Jonathan Burton talks all things RPS as he takes up his new role as Scottish Pharmacy Board Chair

August 18th, 2019


Jonathan Burton has worked in community pharmacy all his professional life. He founded and remains co-owner of The Right Medicine Pharmacy in Scotland. He has championed community pharmacy over the years and has applied …

Welsh CPhO Andrew Evans on the opportunities for pharmacy in Wales and beyond

August 13th, 2019


Andrew Evans is the Chief Pharmaceutical Officer for Wales. At Pharmacy in Practice, we were extremely proud to welcome Andrew on to the podcast to talk about all things pharmacy.

We have outlined the questions we …

Ewan Maule on primary care networks, the future of pharmacy and what the rise in trade union membership says about the state of our profession

August 4th, 2019


Ewan Maule is Head of Medicines Optimisation at Sunderland Clinical Commissioning Group and has also recently been elected as the Vice President of …

David Kološić on what community pharmacy can learn from the booming health tech sector

July 19th, 2019


David Kološić is an Associate Solution Consultant at Veeva Healthcare. This podcast is all about David's career so far and the advice he would give …

Jonathan Underhill on rewarding pharmacists, leadership and the importance of evidence based medicine

July 5th, 2019


Pharmacist Jonathan Underhill is a Medicines Clinical Adviser at the NICE Medicines and Prescribing Programme. He is also currently Medicines Optimisation Lead at Keele University and a member of the scientific …

Andre Yeung on election to the RPS board, green shoots of hope in community pharmacy and his mission to make things better

June 15th, 2019


Andre Yeung is a pharmacist, NHS England Network Chair and architect of the Digital Minor Ailments Referral service. By his own admission, he is on a mission to make stuff better for patients.

He was recently elected …

Community pharmacy prescribing in Scotland, the need for more funding and hope for the future

June 6th, 2019


Sam Falconer is a community pharmacist. His current role is that of pharmacy manager at Kilwinning’s Townhead Pharmacy.

Sam and his team are carving …

Innovative pharmacy technician tackles opioid crisis

June 1st, 2019


Alyssa Stanlake is a Canadian pharmacy technician who works as an operation manager in a community pharmacy in Whistler. Alyssa works for Pier Health, a community pharmacy which specialises in supporting people who have …

Medicinal cannabis changed my life

May 29th, 2019


A few years ago our guest Mark Leaning had viral meningitis. This, unfortunately, resulted in him subsequently suffering from regular seizures. These …

Ade Williams on the intellectual challenges facing pharmacy, why community matters and hope for the future

May 24th, 2019


Ade Williams is the lead pharmacist at Bedminster Pharmacy, a Healthy Living Pharmacy in South Bristol. He actively works to increase public …

The new BPSA President on what students want, student behaviour on social media and who on earth is leading pharmacy

May 3rd, 2019


Pharmacy student Regan McCahill was recently elected President of the BPSA. Regan was kind enough to join us for what turned out to be a really …

Stephen-Andrew Whyte on a career in paediatrics, sexism, what the point of pharmacy is and where we are going

May 1st, 2019


Stephen-Andrew Whyte is an advanced clinical practitioner, has an interest in child health and is an all-around educationalist. We are also extremely proud to have the benefit of Stephen's insight as a member of the …

What do community pharmacists need to know to care for people with coeliac disease?

April 29th, 2019


Fiona Headridge is a specialist dietetic practitioner for Coeliac Disease. She works for the NHS in Tayside. We caught up to talk about all aspects of the Scottish community pharmacy led gluten-free service.

Fiona has …

What do GP's and others really think of community pharmacy?

April 16th, 2019


Authors Hindi AMK, Schafheutle EI and Jacobs S were involved in the publication of a qualitative study recently with the following title:

Community …

Podcast: BPSA conference Monday round up

April 15th, 2019


This week in Nottingham the British Pharmaceutical Students' Association are holding their annual conference. The theme this year is global pharmacy.

Pharmacy technicians down under: the Australian experience

April 10th, 2019


A recent study led by pharmacy technicians in Australia saved thousands of dollars by preventing waste of medicines. The pharmacy technicians …

Daniel Greenwood on emerging roles for pharmacists working in emergency departments

March 27th, 2019


Due to a shortage of emergency department doctors and nurses, hospitals have started to employ pharmacists who have additional clinical skills, known as Emergency Department Pharmacist Practitioners, to help deliver …

In conversation with the Chief Pharmaceutical Officer of Scotland Rose-Marie Parr

March 26th, 2019


There is little doubt that the profession of pharmacy in Scotland is thriving. We were extremely proud to share some time catching up with Rose-Marie Parr, the Chief Pharmaceutical Officer for Scotland. 

We had a great …

Hemant Patel on pharmacists doing everything except surgery

March 24th, 2019


Hemant Patel, FRPharmS, DipPharmacol, M.I.Mg is the secretary at North East London Local Pharmaceutical Committee and four-time former president of …

Meet the author: Cathy Geeson describes the relevance of the newly developed MOAT tool in practice

March 19th, 2019


Cathy Geeson was the first pharmacist to receive a Clinical Doctoral Research Fellowship from the National Institute for Health Research (NIHR). Her …

Claire Thompson on being a leading woman in science

March 17th, 2019


There is no doubt that Claire Thompson is a leading light in the pharmaceutical world. She was good enough to take time out from running her business, Agility Health Tech, to have a chat about where she has been and …

Ian Rudd on the new "Scottish pharmacotherapy service" and pharmacy in the Highlands

March 15th, 2019


 In this podcast, we catch up with Ian Rudd who is the Director of Pharmacy in NHS Highland. Our chat explores how the geography of the highlands fo Scotland present barriers but also opportunities for pharmacy …

Emma Davies on bullying in pharmacy, Brexit and Johnny's lack of leadership training

March 12th, 2019


Emma Davies joined me on the podcast this week. We talked in depth about bullying in pharmacy, leadership and tried to avoid talking about Brexit.

Gregory Lawton on pharmacy technicians yesterday, today and tomorrow

March 9th, 2019


One of the co-authors of the recently published Pharmacy Technician report Gregory Lawton was good enough to talk to us about the report now that it has been published in its entirety. 

If you are interested in the …

PDA reveal early plans for outcome based community pharmacy pilot in Dudley

February 28th, 2019


The Pharmacists Defence Association (PDA), recently announced the organisation’s plan to test a new model for community pharmacy in Dudley later this year. The pilot is set to include eight to ten community pharmacies. …

Podcast: CwPAMS - A unique project to fight back global antimicrobial resistance

February 26th, 2019


The Commonwealth Pharmacy Association have said they are very excited to announce the UK Department of Health and Social Care’s Fleming Fund will support 12 selected health partnerships’ antimicrobial stewardship …

Professor Zaheer-Ud-Din Babar - How to write a pharmacy encyclopaedia

February 20th, 2019


Professor Zaheer-Ud-Din Babar is a Professor in Medicines and Healthcare at the Department of Pharmacy, School of Applied Sciences at the University …

Dr Lawrence 'LB' Brown - What is pharmacy like in America?

February 16th, 2019


FAPhA. Dr. Lawrence “LB” Brown is Associate Dean of Student and Academic Affairs and a Full Professor in the school of pharmacy, where he will be …

Cathrine Edgeworth talks consultant pharmacists, aesthetics and CRPS

February 8th, 2019


Dr Cathrine Edgeworth is a consultant  clinical pharmacist with over 25 years NHS experience. She now runs her own aesthetics business. She is also …

Podcast: Mark Pitt - What is the point of the Pharmacist Defence Association Union?

February 5th, 2019


We were extremely lucky to be joined by Mark Pitt the Director of Defence Services, PDA union. Mark spent 20 years working in community pharmacy …

Podcast: Philip Galt on the opportunities for Scottish community pharmacy

January 31st, 2019


I had the pleasure of chatting to Superintendent pharmacist Philip Galt. Philip is managing Director of Lindsay and Gilmour community pharmacy chain …

Risk, dispensing errors, pharmacy and what we can learn from aviation

January 26th, 2019


I was very proud to welcome airline captain and medical doctor Niall Downey on to the podcast to talk about all things risk related in pharmacy. We …

New Scottish community pharmacist independent prescribing course

January 26th, 2019


I took a trip to Robert Gordon University School of Pharmacy in Aberdeen earlier this week to chat to Trudi Mcintosh about the brand new community …

Podcast: What is it like to be a pre-registration pharmacist in Scotland?

January 25th, 2019


 Josh Miller is a pre-registration pharmacist completing his training in Scotland. He was kind enough to have a blether about all things pharmacy. We covered life as a pre-reg, the new five-year university course and …

Pharmacy manager Amanda Smith describes knife attack

January 13th, 2019


In a staggering act of bravery, pharmacy manager Amanda Smith and dispenser Denise Briscoe remained in the pharmacy which allowed staff members to flee the scene making sure no-one got hurt. They also waited with the …

Podcast: Hospital pharmacy, non-clinical pharmacist snowflakes and bullying

January 12th, 2019


This week we had great fun speaking to The Hospital MPharm. The Hospital MPharm has a very interesting Facebook page on which she welcomes contributors to share experiences from their working day in hospital pharmacy. …

Scottish minor ailments service study results announced

January 9th, 2019


 A new report commissioned by Community Pharmacy Scotland (CPS) demonstrates the popularity of the Minor Ailment Service (MAS) among patients, with …

Podcast: What is it like to be a locum pharmacist in Scotland?

January 9th, 2019


William Johnson is a community pharmacist locum working in Scotland. He was kind enough to take some time out to chat to us about the issues facing locum community pharmacists in Scotland.  

College of Mental Health Pharmacy partners with Pharmacy in Practice

December 30th, 2018


The College of Mental Health Pharmacy (CMHP) and Pharmacy in Practice have announced a partnership with the core aim of promoting the role of …

Reliever inhaler overuse and how to find those high risk asthmatic patients in community pharmacy

December 23rd, 2018


Reliever inhaler overuse and how to find those high risk asthmatic patients in community pharmacy

Brexit shambles, drug shortages and the role pharmacists can play

December 20th, 2018


Brexit shambles, drug shortages and the role pharmacists can play

Award winning Knights Pharmacy talk to PIP

December 19th, 2018


The team at Knights Pharmacy won an award recently for their work raising awareness of pancreatic cancer. Today we chatted about how community pharmacy is central to this important work.

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