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More than a Few Words

678 EpisodesProduced by Lorraine Ball | Digital ToolboxWebsite

A marketing conversation for business owners. The brief episodes of this marketing podcast are filled with practical tips from business owners and marketing professionals from around the world.


#481 What Do Your Customers Call You?

Have you noticed that everyone seems to be changing their name lately? I mean, every time I turn around, Dunkin Donuts is now Dunkin and Weight Watchers is WW, Burger King is trying to slide in there with BK.

What's going on? These brands that have been around for a long time and they are trying reinvent themselves. They think a shorter name makes them sound cooler and maybe a little bit hip.

Also, it allows them to shift focus away from some of their core products. For example Dunkin Donuts wants to talk about muffins and other healthy alternatives. And Weight Watchers watns to be known for more than boring diets and face to face meetings.

Can these brands get their customers to embrace the nickname? Only time will tell. Because at the end of the day, it doesn't matter what you want to call yourself. It only matters what your customers want to call you.

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