Cover art for podcast Money In, Money Out

Money In, Money Out

40 EpisodesProduced by Susan E GunnWebsite

All 21st Century healthcare practices (dental, veterinary, chiropractic, and medical) use two software for a complete accounting system.Based on over 24 years of guiding these practices to a greater understanding in their financial organization and flow, and the book of the same name, Susan Gunn bri… read more


Money Left on the Table with Teresa Duncan and Dana Moss

If you are a practice that accepts insurance, you will not want to miss this episode. Susan Gunn is joined by returning guest Teresa Duncan, MS and Dana Moss, to discuss insurance, highlighting ways to save you money and debunking some myths that could be costing you!  

Episode Highlights

  • Teresa’s & Dana’s Background
  • Covid-19 Insurance Claims 
  • Negotiation Myth
  • Insurance Training
  • Insurance Credentialing
  • Coding Mistakes


“Stop saying that MetLife and Delta will never negotiate - they will if the terms are favorable.” 

“What stinks is that patient probably knew they were not covered because they were fired, or furloughed.” 

“Document, document, document - it’s the name of the game.” 

“Never ever send money back unless there is a request for it.” 

“I hate the number 6 infront of a crown. What number do you prefer?”

“Facebook should not be your insurance coordinator training.” 

“At a minimum get an updated coding book and attend 2 webinars on coding every year.” 

“I bill on prep date unless I am told otherwise.” 

“That one simple line ‘radiographs reviewed’ can save you a lot of money.” 

Links & Resources 

Dana’s Website 


Teresa’s Website- (sign up for my newsletter!) 

Teresa’s Insurance Webinars -

Nobody Told Me That Podcast Drug Addiction podcast:

Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations (use ‘newsletter’ for $3 off)


Susan’s Website:  (sign up for the newsletter)

SGS Phone:  888-994-3167

Book Money In, Money Out: Financial Organization In Your Practice 

Book Getting The Most Out of QuickBooks In Your Practice  

Book Advanced QuickBooks In Your Practice  

Ask The Expert Online Consultation 

Prepare Protect Prosper Valuable eBook Free Download 

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