I believe strong company cultures only emerge when every employee feels they own the culture — and this begins even before the first job interview. CEO Reed Hastings has built an adaptive, high-performing culture at NetFlix by being unabashedly upfront about who they are and who they aren’t. The company’s famous “culture deck” offers a 100-slide description of how NetFlix sees itself — not a “family” but a high performing sports team. It won’t appeal to everyone — and that’s the point. If you can define your culture tightly, while also resonating deeply with a diverse group of employees, you have a winning formula.
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