Cover art for podcast Masters of Scale with Reid Hoffman

Masters of Scale with Reid Hoffman

118 EpisodesProduced by WaitWhat Website

The best startup advice from Silicon Valley & beyond. Iconic CEOs — from Nike to Netflix, Starbucks to Slack — share the stories & strategies that helped them grow from startups into global brands.On each episode, host Reid Hoffman — LinkedIn cofounder, Greylock partner and legendary Silicon Valley … read more

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Classic: The infinite learner, w/Barry Diller (Part 1 of our interview)

August 11th, 2020


Tinder. Top Gun. Roots. The Simpsons. What do they have in common? Media icon Barry Diller. We're re-airing a classic episode with some wise words. Barry is what we call an "infinite learner." He’s only interested in …

Classic: How to price your product to scale, w/ClassPass's Payal Kadakia

August 4th, 2020


The price that bleeds your business could also save it. We're revisiting a classic episode with ClassPass' Payal Kadakia to focus something every …

68. Be a painkiller AND a vitamin, w/Clara Shih (Hearsay Systems)

July 28th, 2020


Some products are vitamins and some are painkillers – the best, though, are both. This is what Clara Shih, founder and CEO of Hearsay Systems, learned in the early years of her software startup. To survive, she needed …

Classic: Let fires burn w/Selina Tobaccowala (Evite, SurveyMonkey, Gixo)

July 21st, 2020


It's the opposite of what you were taught. The best entrepreneurs — they let fires burn. Knowing which problems NOT to solve is as critical as …

Rapid Response: Building a bridge over troubled waters, with Spelman College president Dr. Mary Schmidt Campbell

July 18th, 2020


How to keep students learning – and building their vital lifelong community bonds – in the middle of a pandemic? This is the question for Dr. Mary …

67. Strategy Session 5: How transparent should you be with your board? How do you boost morale in dark days? Is it time to blitzscale?

July 14th, 2020


How do you take smart risks, how can you be transparent – but inspiring – with your board and your team, how do you keep up morale in what seem like the darkest days, and what does the future of blitzscaling look like …

Rapid Response: Inside PayPal's $530M plan to close the racial wealth gap, with CEO Dan Schulman

July 11th, 2020


The pandemic has hurt many businesses – but PayPal isn't one of them. PayPal has boomed as e-commerce has swelled, with stock up more than 50% this year and a huge new demographic joining the platform. That doesn't …

Rapid Response: What it will take for tech and Hollywood to be anti-racist, w/Color Of Change's Rashad Robinson

July 9th, 2020


There's no quick fix to 400 years of oppression, says Color Of Change president Rashad Robinson. One of the largest racial justice organizations in …

66. The 4 core principles of crisis management, w/Ellen Kullman (DuPont, Carbon)

July 7th, 2020


To survive a crisis, you have to double down on who you already are as a company. This is something Ellen Kullman knows, having led DuPont through …

Rapid Response: A new playbook for new times, w/Ford Foundation president Darren Walker

July 2nd, 2020


"This was like 1918, 1929 and 1968 in one week," says Darren Walker, president of the Ford Foundation. With the pandemic, economic crisis, and civil unrest all coming together after George Floyd's death, Walker found …

65. Stephen Colbert + DonorsChoose's Charles Best — The power of small goals

June 30th, 2020


Startups are audacious. They’re big. They’re world-changing. But you can’t achieve scale on day one. Sometimes the best way to achieve that monumental success tomorrow is to take a teeny tiny step today. This is what …

Rapid Response: Burning cash, accepting turbulence w/Delta CEO Ed Bastian

June 27th, 2020


A surprisingly candid and upbeat interview on the industry hardest hit by the pandemic. Delta saw seat bookings fall to less than 5% of normal, had 40,000 employees go on unpaid leave, and raised $14 billion in funding …

Classic: Liberating the human spirit, w/Robert F. Smith (Vista Equity, Morehouse Commencement), Recorded live at Summit LA 2019

June 23rd, 2020


Every great founder has a second purpose — something outside their main business they're trying to get done in the world. And every successful …

Rapid Response: How business can engage against racism, w/Shellye Archambeau (MetricStream, Nordstrom, Verizon)

June 19th, 2020


What can your business do right now in the struggle against racism? More than you think, says Shellye Archambeau, former CEO of MetricStream, now a board member at Verizon, Nordstrom and Okta. She returns to the show …

64. Build. Measure. Learn, w/Eric Ries of The Lean Startup and the LTSE

June 16th, 2020


Forget writing that business plan. Design an experiment instead. So many products and companies fail because the assumptions in their beautiful …

Rapid Response: GM's Mary Barra: "Going ventilator fast"

June 13th, 2020


GM is now reopening auto plants, after shutting them in March, temporarily reducing pay for 69,000 employees, and making a fast pivot to produce masks and ventilators. But with the killing of George Floyd, things are …

63. Strategy Session 4: The post-pandemic business, w/questions from Village Global and co-host Bob Safian, editor-at-large

June 9th, 2020


How do you find new markets when your old ones stall? How do you stay agile when your team is overwhelmed? And do constraints always lead to …

Rapid Response: BuzzFeed’s Jonah Peretti: Record-high audience, record-low revenue

June 6th, 2020


BuzzFeed audience is at record highs. But the pandemic's economic effects have crushed the bottom line. BuzzFeed co-founder and CEO Jonah Peretti shares how his company is making hard decisions to build long-term …

Bonus: Reid’s 2020 Commencement Speech: In a crisis, steer toward the emerging opportunities

June 3rd, 2020


New graduates 🎓are like entrepreneurs — standing on the edge of that cliff, ready to build their own plane and fly. But what if the blue skies and calm winds disappear? In a commencement speech for 2020 graduates — and …

Rapid Response: Danny Meyer, 10 weeks later: How to revive restaurants

May 30th, 2020


"Being the first to close is one thing. But I don't want to be the last to open,” says iconic restaurateur Danny Meyer in his second Rapid Response interview. After shutting his iconic New York City restaurants, laying …

Rapid Response: How "startup DNA" helped One Medical respond to Covid, with CEO Amir Rubin

May 28th, 2020


Since One Medical’s IPO in January, CEO Amir Rubin has been forced to constantly adapt to the coronavirus pandemic, as healthcare needs, expectations, and behaviors shifted. From telemedicine to Covid-19 testing, One …

62. A masterclass in crowdsourcing, w/Duolingo's Luis Von Ahn

May 26th, 2020


Crowdsourcing is more than a group of people interested in the same cause, it’s a way to tap skills – and scale – that you don’t have. And when it works, it can be the rocket fuel that launches you to scale further than …

Rapid Response: How Warby Parker is making decisions in uncertainty, with CEO Neil Blumenthal

May 23rd, 2020


"It's like getting hit in the face over and over and over,” says Warby Parker co-CEO Neil Blumenthal. But “crisis brings out clarity.” At Warby, planning for the future has meant leaning into the present — from physical …

61. How to unite a team, Part 2 w/Angela Ahrendts of Burberry, Apple

May 19th, 2020


In Part 2, Angela arrives at Apple, which feels like another planet after her years in fashion. In never-before heard stories, Angela shares how she learned the language of tech (the physical store is the ‘hardware’; …

Rapid Response: Future-proofing Verizon, with CEO Hans Vestberg

May 16th, 2020


Data streaming, videoconferencing – even phone calls are way up at Verizon amid Covid-19, as digital interaction steps in for IRL. But boom times don't mean easy times for CEO Hans Vestberg, who moved over 100,000 …

60. Apple's Angela Ahrendts: How to unite a team (Part 1)

May 12th, 2020


The Apple logo. The iconic Burberry check. These images inspire loyalty of customers and employees alike. But it takes more than a beloved brand to power a company and motivate a team. No one knows this better than …

Rapid Response: Operating in a fishbowl w/Philly 76ers & NJ Devils CEO Scott O’Neil

May 9th, 2020


In sports, everyone has an opinion on every hire, every trade, every price change. That’s the reality – and also the privilege, says Scott O'Neil, CEO of the Philadelphia 76ers and New Jersey Devils. When the NBA …

Rapid Response: Crisis lessons from inside the ER, with Dr. Bon Ku

May 7th, 2020


In the Covid-19 storm, treating hospital patients requires constant iteration, creative information-sharing, and worst-case-scenario planning. Dr. Bon Ku, an ER physician and director of the Health Design Lab at …

Rapid Response: Food security in a pandemic, w/Sara Menker of Gro Intelligence

May 5th, 2020


Will the U.S. run out of food? Can the world's food supply chains survive coronavirus? Sara Menker, founder and CEO of Gro Intelligence, which parses …

Rapid Response: Inside Panera’s pandemic pivot, with CEO Niren Chaudhary

April 30th, 2020


What do you do when you can’t serve customers in cafes and carry on business as usual? You try unusual things, says Panera CEO Niren Chaudhary. Forced to close cafes and restructure teams, Panera is leveraging its …

Rapid Response: A crisis leadership session with General Stanley McChrystal

April 28th, 2020


Everyone's looking for a box of crisis tricks. But the hard truth is that it simply doesn’t exist, says retired General Stanley McChrystal. Instead of looking for a new style, McChrystal says, lead with the same things …

Rapid Response: Pet adoptions: Up. Delivery business: Up. What that means to Chewy’s Sumit Singh

April 25th, 2020


Pet adoptions have soared during the coronavirus lockdown, as people seek companionship and solace. For Chewy, the pet-supply company, that’s driving …

Rapid Response: Build government back – better, w/Jen Pahlka (Code for America, USDR)

April 23rd, 2020


In the US, local governments are leading the response to COVID-19 – making decisions and gathering data at a speed and scale never before seen. And many of them are asking Jen Pahlka for help. The founder and past chair …

Rapid Response: Target’s Brian Cornell: “I want to see retail survive this”

April 20th, 2020


Every day in a pandemic is different, and that’s true for people and for corporations. CEO Brian Cornell has promised Target will keep its doors open. To do that, Target is becoming "a good student," says Brian, …

Rapid Response: TaskRabbit's Stacy Brown-Philpot: “A pandemic doesn’t see money.”

April 18th, 2020


TaskRabbit remains open for business, says CEO Stacy Brown-Philpot. As the magnitude and severity of the pandemic became clear – and as workers across the U.S. were furloughed and services cut – TaskRabbit leaned into …

Rapid Response: Lyft’s John Zimmer: How to keep an essential business running

April 16th, 2020


Everything starts with transportation, says John Zimmer, co-founder and president of Lyft. And even though ride sharing is sharply down, transportation remains key – for essential workers and for our supply chain. So …

Rapid Response: Airbnb’s Brian Chesky: "Crisis is pushing us back to our roots"

April 13th, 2020


As the pandemic hit, Airbnb was preparing for an IPO. Within a matter of days, everything changed dramatically, as travel worldwide screamed to a halt. “I felt like I was captain of a ship and a torpedo hit the side,” …

Rapid Response: Fast pivots for changing needs w/DonorsChoose Charles Best

April 7th, 2020


People are altruistic – even more so in times of uncertainty. This is what Charles Best, founder and CEO of DonorsChoose, has learned through 20 years of leading his nonprofit through the terrorist attacks of 9/11, …

Rapid Response: Relief funding & crowdfunding in a crisis w/Karen Cahn of IFundWomen

April 4th, 2020


What are your options for emergency funding in the US? Can you use the U.S. CARES Act to get financial assistance? Should you consider crowdfunding? …

Rapid Response: Crisis data is the story of our times, says Crisis Text Line founder

April 2nd, 2020


"Anxiety," "grief," "mom”: These are the words surfacing at this extreme moment in time. That data comes from Crisis Text Line, whose online counselors are using both empathy and aggregated data to help people through …

Rapid Response: Hourly workers are a ‘hero class’ w/Cue Ball’s Tony Tjan

March 31st, 2020


Hourly workers are the 'hero class,' says VC Tony Tjan. And the pandemic is wreaking havoc on their financial stability. At Boston’s Cue Ball Group, …

Rapid Response: First, be human – Thoughts on the crisis from Reid Hoffman

March 26th, 2020


Can you blitzscale when the world grinds to a halt? How do you do right by your team AND your investors? What will the entrepreneurial world look like on the other side of this? In this special episode, our host Reid …

Rapid Response: Danny Meyer on the wrenching decision to do layoffs

March 24th, 2020


Last week, Danny Meyer laid off 2,000 people – that's 80 percent of staff at Union Square Hospitality Group, representing 20+ restaurants across the …

Rapid Response: Remote teams, w/WordPress/Automattic CEO Matt Mullenweg

March 18th, 2020


The first in a series of special episodes with tools you need RIGHT NOW | Suddenly, many of us are remote workers. As companies radically reimagine …

59. How to start a revolution, w/Bitcoin pioneer Wences Casares (Xapo)

February 27th, 2020


What if your idea is so radical that people have trouble grasping what it is — or even believing it won't harm them? Every founder believes their …

58. Strategy Session 3: When to replace the founder, how to be a learn-it-all, when to take the "venture bet," w/questions from Endeavor Outliers and co-host Bob Safian, editor-at-large

February 20th, 2020


Growth vs. innovation, scale vs. stability, founders vs, CEOs? Entrepreneurs want to know! In this month's Strategy Session, high-performing scale-ups from around the world ask Reid their most urgent strategic …

57. Be a platform, w/Shopify's Tobi Lütke

February 13th, 2020


The secret to massive scale? Be a platform. Build a virtuous cycle where everyone wins, and you’ll emerge the biggest winner of all. This is what Tobi Lütke did when he built Shopify – and then opened it up to the …

Netflix’s Reed Hastings: Why culture matters

February 6th, 2020


Classic episode: You need a strong culture to build a company that will scale beyond the early days of start up. And strong company cultures only …

56. When to zoom in, when to zoom out, w/Josh Silverman (Etsy/eBay/Skype/Evite)

January 23rd, 2020


When do you see the forest? And when do you see the trees? Building a company to scale requires a delicate balance of macro and micro focus – and the skill to know where to focus when. Josh Silverman has built that …

55. Strategy Session 2: When not to blitzscale, how to persuade your board to let you slow down, and: Are you in a Glengarry Glen Ross market? w/questions from Endeavor,and co-host Youngme Moon of HBS

January 17th, 2020


When's the right time for hypergrowth? Should you take investment when you don’t need the money? How do you deal with an exhausted team? Global …

Bonus: A Meditative Story from Reid Hoffman

January 13th, 2020


How do you find joy in your life? Our host, Reid Hoffman, finds it through friendship, and the genuine, honest, and intimate conversations it brings. In this special episode of Meditative Story, from the same producers …

54. What's the hidden business behind your business? w/Rent the Runway's Jenn Hyman

January 9th, 2020


Rent the Runway co-founder Jenn Hyman knows: Behind every successful business is another business backstage, one you might not expect. Rent the …

How to find your big idea w/ Spanx's Sara Blakely

January 3rd, 2020


To find your big idea? Look for it. And look for it. And be ready to act. Spanx founder Sara Blakely was actively seeking a business idea when she thought of Spanx. Then she moved fast, found help in the right places, …

53. Bill Gates: The biggest success story you haven't heard (Part 2)

December 20th, 2019


In Part 2 of this special two-part conversation, we’re talking with Bill Gates about the biggest success story ever told on the podcast. It was …

52. How to solve an impossible challenge, w/Megan Smith (US CTO, Google, shift7)

December 13th, 2019


Faced with an impossible challenge? Don’t reinvent the wheel. Look for someone who’s already solved the problem, and lift them up. Megan Smith calls …

51. LIVE! Find your Trojan horse, w/Robert F. Smith

December 5th, 2019


Recorded live at Summit LA: Every great founder has a second purpose — something outside their main business they're trying to get done in the world. …

50. Ray Dalio: How to embrace conflict

November 26th, 2019


Want to improve any idea? Find someone who disagrees with it. This is something legendary investor Ray Dalio knows. But there’s a difference between constructive and destructive conflict – and Dalio is a master at …

The Money Episode w/Minted's Mariam Naficy

November 21st, 2019


Every founder faces the same question when they start their entrepreneurial journey: How much money do I need to raise? And the answer is: A lot more than you think – but not for the reasons you think. In this classic …

49. How to set the drumbeat, w/LinkedIn's Jeff Weiner

November 15th, 2019


Every leader has to set the drumbeat for their company — the culture, mission, and values that get the entire team in sync. And the rhythm has to be …

48. Bill Gates: How to accelerate history (Part 1)

November 7th, 2019


How did Bill Gates scale BOTH a global business and a global philanthropy? He spotted an inflection point in history — and accelerated it. What does that take? A great idea, great timing and also: Great partners. …

47. Make it epic, w/

October 31st, 2019


What can entrepreneurs learn from a genre-crossing, multi-platinum musician? How to take a big opportunity — and leverage it into something epic. …

46. LIVE! Patience or speed? Both. w/Tory Burch

October 17th, 2019


Tory Burch built a billion-dollar business from the ground up, by speeding forward when others might have hit pause, and showing watchful patience …

Keep humans in the equation — with TaskRabbit's Stacy Brown-Philpot

October 10th, 2019


You may think that to scale you need to cut humans out of the equation. The opposite is true. You can harness the power of the "human cloud" to solve …

How to Build Your Company to Last w/Fiat's John Elkann

September 12th, 2019


Forget being a unicorn. Learn to be a “Phoenix.” Your company can last 100+ years – but you'll need the resilience to rise and fall, and rise again. Fiat’s Chairman John Elkann shares the principles that allow the …

44. Take on Goliath — and win, w/Dropbox's Drew Houston

September 5th, 2019


When Drew Houston founded Dropbox, he knew he faced some fierce competition (hello, Google, Apple and Microsoft). But he didn’t back down. Why? Because he believed in his product, and he knew he had an advantage those …

Bonus: Recharge your brain with a Meditative Story by Arianna Huffington

August 6th, 2019


As an entrepreneur, you have to find a way to recharge. This new podcast, from the creators of Masters of Scale, is designed to create calm amid an …

43. 23andMe's Anne Wojcicki: Embrace the gatekeepers

August 1st, 2019


When Anne Wojcicki co-founded 23andMe, she carved out a brand-new space in personal health -- helping people become experts on their bodies right …

The Big Pivot w/Slack's Stewart Butterfield

July 26th, 2019


Slack's Stewart Butterfield knows: There’s more to a pivot than a sharp left turn. First, there’s the opportunity you’re pivoting toward. Can you see it clearly enough to navigate toward it? Can you convince others to …

42. Small changes with big impact w/Whitney Wolfe Herd of Bumble

July 18th, 2019


Often a small tweak, a rethink of a feature, is what helps your product break out of the pack. Just ask the founder of the Bumble dating app, Whitney …

41. Entrepreneurship as a second act w/Gwyneth Paltrow

July 2nd, 2019


t’s never too late to join the entrepreneurial party. We've heard all the stories of young geniuses, but plenty of influential entrepreneurs founded companies in their 30s, 40s, 50s. There’s value to being a late-stage …

Bonus: 10 New Rules for Big Career Changes (The Graduation Episode) w/Jordan Harbinger

June 21st, 2019


On Masters of Scale, we talk a lot about how businesses grow. But we also talk about how people grow: How key decisions (and happy accidents) can shape your future, and how your setbacks can actually set you up for …

40. How pirates become the navy, w/Uber's Dara Khosrowshahi

June 5th, 2019


Early-stage startups are a lot like pirate ships – they need a buccaneering spirit to survive. But every startup needs to shed its pirate nature at …

39. The case for bootstrapping, w/Mailchimp's Ben Chestnut

May 21st, 2019


You can bootstrap your business to scale, but you'll have to make your own luck. Nobody knows this better than Mailchimp's Ben Chestnut. He used a …

38. Open or closed? The answer is both, w/Joi Ito

April 30th, 2019


No organization that’s entirely closed — or entirely open — can scale as successfully as an organization that combines both. Yes, it invites a bit of …

Bonus: When your invention becomes a weapon, from "Should This Exist?"

April 11th, 2019


Back when Chris Anderson launched DIY Drones, an open-source community for makers, drones were still considered a military technology. His drones …

37. Take bigger risks, w/Shellye Archambeau

March 26th, 2019


If you try to avoid risk, you actually risk total failure. Or worse: mediocrity. Take it from Shellye Archambeau. She led the most stunning Silicon …

36. Check your blindspot, w/Sallie Krawcheck (Ellevest)

March 12th, 2019


If your company's dominated by one type of person, you run the risk of tunnel vision. You might move fast — but you'll often drive straight into …

35. The Reid Hoffman Story (Part 2): Make everyone a hero

February 26th, 2019


We’re back with Part 2 of our special turn-the-tables episode with Reid Hoffman. In this episode, we follow Reid through PayPal, LinkedIn, the …

34. The Reid Hoffman Story (Part 1): Make everyone a hero

January 22nd, 2019


In this special episode, we turn the tables on host Reid Hoffman. He’s the guest and we tell his story, while proving a theory that’s perfect for Reid: You can chart an epic journey to scale, if you make everyone a hero …

33. Let your customers be your scouts, w/Eventbrite's Julia Hartz

January 8th, 2019


That constant roar of customer feedback? Be thankful for it. It holds all the secrets to your success, if you learn how to read the signs. Listen to …

32. To scale, you must master the skill of storytelling, w/Charity: Water's Scott Harrison

December 18th, 2018


You need a great story to build a great company. And great stories are unwaveringly true. No one embodies this principle more fully than Scott …

31. The Millennial Episode, w/Brit + Co's Brit Morin

November 19th, 2018


You can marshal the power of millennials to grow your company, but you have to redefine your concept of loyalty. To keep millennials as users (and …

30. The elusive formula for great hiring, w/Workday's Aneel Bhusri

November 5th, 2018


Your first hires are your cultural cofounders. And it’s worth your time to get every one right. That's why Workday CEO Aneel Bhusri personally …

29. When to ignore conventional wisdom, w/Shake Shack's Danny Meyer

October 22nd, 2018


To revolutionize an industry, you have to cast off received wisdom. Shake Shack’s Danny Meyer knows this well. When he opened his first high-end …

28. What great founders do at night, w/Arianna Huffington of Thrive Global

October 3rd, 2018


To survive your entrepreneurial journey, you have to learn to recharge. Knowing when to turn the lights out may be the only way to keep the lights on. Few know this better than Arianna Huffington, who dramatically …

27. How to build trust fast, w/Spotify's Daniel Ek

September 19th, 2018


Normally, trust = consistency + time. But when you're scaling fast, you have to find shortcuts to trust, with your partners and your users. Spotify CEO Daniel Ek knows a thing or two about this. When he founded Spotify, …

26. Instagram's Kevin Systrom: Keep it simple while scaling big

September 6th, 2018


You can scale big with a simple idea (and a tiny team!) — but only if you catch the prevailing winds. That's what Kevin Systrom did when he co-founded Instagram: The simple photo app tapped the right trends, built on …

25. How to make the star employees you need, w/Marissa Mayer

August 8th, 2018


Can't find the star employees you need? Then make them. That's what Marissa Mayer did when she founded the Associate Product Manager program in the early days of Google — one of the company's crown jewels. She mentored …

24. How to kill your bad ideas, w/Zynga's Mark Pincus

July 25th, 2018


To succeed, you have to be relentless about pursuing a big opportunity — and ruthless about killing your own bad ideas along the way. Zynga founder Mark Pincus upended the gaming industry with social games like …

23. Keep humans in the equation, w/TaskRabbit's Stacy Brown-Philpot

July 11th, 2018


You may think that to scale you need to cut humans out of the equation. The opposite is true. You can harness the power of the "human cloud" to solve …

22. How to find your big idea, w/Spanx's Sara Blakely

March 21st, 2018


How to find your big idea? Look for it. And look for it. And be ready to act. Spanx founder Sara Blakely was actively seeking a business idea when she thought of Spanx (she shares a never-fail technique). Then she moved …

21. How to do good and do good business, w/Starbucks' Howard Schultz

March 7th, 2018


You can make your social impact and your bottom line work hand-in-hand. But you'll have to be as creative and innovative about your company's values …

BONUS: The 10 Commandments of Startup Success with Guest Host Tim Ferriss

February 28th, 2018


Guest host Tim Ferriss shares advice you'll want to etch into stone: The 10 Commandments of Startup Success. We teamed up with Tim's eponymous podcast, the Tim Ferriss Show, to bring you this special remix. You'll hear …

20. Never underestimate your first idea, w/Twitter/Medium's Ev Williams

February 21st, 2018


Never put a limit on your first idea. It could span your entire career. Ev Williams, co-founder of Twitter and Medium (and before that: Blogger), …

19. How to price your product to scale, w/ClassPass' Payal Kadakia

February 14th, 2018


The price that bleeds your business could also save it. When you invent something innovative, you can’t know how to price it on day one. First, get …

18. How to build your company to last, w/Fiat's John Elkann

February 7th, 2018


Forget being a unicorn. Learn to be a phoenix. Your company can last 100+ years — but you'll need the resilience to rise and fall, and rise again. Fiat’s chair John Elkann shares the principles that helped the …

17. Customer love is all you need, w/Y Combinator's Sam Altman

January 31st, 2018


Better to have 100 users who love you than 1 million who kinda like you. The true seed of scale is love, and you can't buy it, hack it or game it. Ask Sam Altman, the head of Y Combinator, Silicon Valley's legendary …

16. Build a more human internet, w/Caterina Fake (Etsy, Kickstarter, Flickr, "Should This Exist?")

January 24th, 2018


Whatever you are when you're small gets amplified when you grow. So if you're starting any kind of online community (social media, ecommerce, …

15. Learn to unlearn (Part 2) w/Barry Diller

December 13th, 2017


To move from one success to another, you have to learn to unlearn. Take everything that helped you win the first time, then discard it and learn a …

14. The infinite learner, w/Barry Diller (Part 1 of our interview)

December 6th, 2017


Tinder. Top Gun. Roots. The Simpsons. What do they have in common? Media icon Barry Diller. Barry is what we call an "infinite learner." He’s only interested in things he's never done before. And if they’ve never been …

13. The Big Pivot, w/Slack's Stewart Butterfield

November 15th, 2017


In your company’s darkest moment, remember: You CAN pivot from failure to success. But only if you slash and burn everything that isn’t working. Slack’s co-founder and CEO, Stewart Butterfield, has twice navigated this …

12. Look for the ideas that come at you sideways, w/Diane Greene of Google, VMware

November 10th, 2017


Business plan not entirely clear? Not sure how you’ll make enough money or find your users? That's OK. Really. The most scalable ideas often come at you sideways. You'll find yourself crabwalking from a small market to …

11. Escape the competition, w/PayPal's Peter Thiel

November 8th, 2017


If you want to grow your business, your goal isn’t to beat the competition — it’s to escape the competition altogether. No one knows this better than PayPal founder Peter Thiel. His theory? “Competition is for losers.” …

BONUS: Seven Lesser Known Laws of Leadership

August 26th, 2017


The Masters of Scale team brings you a special blend of leadership tips from season one guests — including clips we haven’t aired yet. In this bonus episode, we’ll share our favorite insights from Facebook’s Mark …

10. Let fires burn, w/Selina Tobaccowala of Gixo

July 19th, 2017


In the early days of your startup, it feels like everything's on fire all the time. Real talk: if you try to put out every fire, every day, you’ll only burn yourself out. The best entrepreneurs know how to let some …

9. The next Silicon Valley is...? w/Endeavor's Linda Rottenberg

July 12th, 2017


What’s the secret to Silicon Valley's thriving startup scene? And can that kind of ecosystem happen anywhere else in the world? Linda Rottenberg, CEO …

Bonus: The 10 Commandments of Startup Success w/guest host Tim Ferriss

July 5th, 2017


Guest host Tim Ferriss shares advice you’ll want to etch into stone: the Ten Commandments of Startup Success. We teamed up with Tim’s own podcast, The Tim Ferriss Show, to bring you this special remix of actionable …

8. Why culture matters, w/Netflix's Reed Hastings

June 28th, 2017


Strong company cultures only emerge when every employee feels they own the culture — and this begins even before the first job interview. CEO Reed …

7. Your plan B needs a plan B, w/Crisis Text Line founder Nancy Lublin

June 14th, 2017


To succeed, entrepreneurs need a good idea, timing, money, luck. But more than anything, they need the ability to generate an endless supply of Plans B, C, and D when Plan A doesn't come through. Nancy Lublin has scaled …

6. Innovation is managed chaos, w/Eric Schmidt of Google/Alphabet

June 7th, 2017


Google has succeeded by innovating again and again. Their secret? They don’t tell their employees how to innovate; they manage the chaos. Eric Schmidt, the CEO of Google since 2001 and now chair of parent company …

5. Lead, lead again, w/Facebook's Sheryl Sandberg

May 31st, 2017


In just 6 years, Facebook grew to 2 billion users and 14,000 employees. How? Well, first, they hired COO Sheryl Sandberg. And she knew that to lead a fast-changing organization, you have to be as skilled at breaking …

4. Imperfect is perfect, w/Facebook's Mark Zuckerberg

May 24th, 2017


If you’re Steve Jobs, you can wait for your product to be perfect. For the rest of us, If you’re not embarrassed by your first product release, you’ve released it too late. Imperfect is perfect. Why? Because your …

3. Learn from every "no," w/Walker & Company's Tristan Walker

May 17th, 2017


The best business ideas often seem laughable at first glance. So if you’re hearing a chorus of “No’s” — it may actually be a good sign! Google, Facebook, LInkedIn, Airbnb — they all sounded crazy before they scaled …

2. Raise more money than you need, w/Minted's Mariam Naficy

May 10th, 2017


Think you've raised enough money for your startup? Think again. You have to run through a minefield of unexpected expenses as an entrepreneur. And you never know where the big opportunity will come from — or if you'll …

BONUS: Uncut Interview w/ Airbnb's Brian Chesky

May 4th, 2017


Host Reid Hoffman interviews Brian Chesky, the co-founder and CEO of Airbnb. In this extended interview, Chesky explains how a willingness to work with his hands laid the foundation for Airbnb’s growth. He also shares …

1. Airbnb's Brian Chesky in Handcrafted

May 3rd, 2017


If you want your company to truly scale, you first have to do things that don't scale. Handcraft the core experience. Get your hands dirty. Serve …

Coming Soon: Masters of Scale

April 18th, 2017


Coming May 3rd, Reid Hoffman, legendary Silicon Valley entrepreneur and investor, explains how famous founders take their companies from zero to a gazillion. In this trailer for Season One, a taste of this …

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