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Leadership With Heart

317 EpisodesProduced by Heather R. Younger, J.D.Website

Would you like to uncover how Leaders with Heart lead their teams and engage and retain them in the process? Join Heather R. Younger, J.D., the best-selling author of The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Heather is the Founder and C… read more

18:48

168: Leaders with Heart Look Out for Their People

In this episode, Heather interviews Christiano Gherardini, President/Owner at Turnkey Technologies, Inc., a Gold Microsoft Dynamics Partner. Christiano started the company about 27 years ago - and now serves local, regional, and national customers. They sell and implement accounting software and CRM software across the US, that help businesses replace their legacy business systems and automate their financials and operations. His company, Turnkey Technologies, Inc. makes businesses more efficient and profitable.

Key Takeaways: 

  • The culture within an organization is the most important aspect of the business.

  • Transactional decisions are easy - the human ones are the difficult ones. 

  • As the leader, he must make the hard decisions within the company.

  • Knowing your people outside of the office gives you a better understanding of who they are and their struggles.

  • Getting to know your teams helps you help them.

 

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