Apr 9, 2024
In this podcast episode, Heather
recounts her early inspiration from Reverend Jesse Jackson's
compelling speeches, sparking a desire to communicate with impact.
Initially steering towards law, she discovered her passion for
public speaking through feedback in mock trials.
Transitioning through diverse career
paths,...
Apr 2, 2024
In this episode, we delve into the intricacies of "Culture Collision," a phenomenon where there's a significant disconnect between leadership and customers, resulting in declining sales, lost profits, and negative impacts on local communities.
From startups to established corporations, no organization is immune to this...
Mar 26, 2024
In today's episode, we delve into the
intricate dynamics of "Culture Clash" within organizations, where
unexpected events like mergers or layoffs disrupt the harmony
between leadership and employees, sending shockwaves through the
company and impacting customer satisfaction.
As an advocate for effective leadership
and...
Mar 19, 2024
In this episode, Heather delves into the often overlooked threat of "Culture Slip" within organizations, where even the most well-intentioned companies can fall victim to its subtle erosion of workplace culture. Through three key steps rooted in the principles of Caring Leadership, she explores how leaders can identify...
Mar 12, 2024
In this podcast episode, Heather
challenges the belief that organizational culture is fixed by
introducing a dynamic 3-step model – Culture Slip, Culture Clash,
and Culture Collision. Culture Slip, described as a subtle erosion
beneath the surface, is recognized as a silent culture crusher that
demands strategic...