With increased competition from other lawyers as well as legal companies, the legal client nowadays has a lot of choices when it comes to hiring legal help. That’s why it is crucial for lawyers to recognize the importance of crafting a positive client experience that motivates the potential client to want to work with you (as opposed to just “have to” work with you).
Joining me on the show today is Jess Birken. Through her innovative subscription services, Jess serves non-profit and art organizations in Minneapolis. She previously appeared on Episode 14 and Episode 38.
What We Discuss in this Episode:
Jess's YouTube videos on scheduling and delegation
Find Jess at
Jess’ subscription service https://birkenlaw.com/mission-guardian/
Sarah Smerage article https://www.linkedin.com/pulse/how-create-client-journey-map-sarah-smerage/
Our YouTube videos about acuity scheduling for managing intake
Part 1 https://youtu.be/aQj6darUCu4
Part 2 https://youtu.be/fwVXtwVizGw
Thank you for listening!
Don’t forget to SUBSCRIBE to the show to receive every new episode delivered straight to your podcast player every Tuesday.
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Be sure to connect with me and reach out with any questions/concerns:
Email me at megan[at]zaviehlaw[dot]com
This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matters, be sure to consult with an attorney regarding your specific needs.
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